WORLD TRADE ORGANIZATION
OFFICE(95)7
7February 1995
WTO
Geneva
Vacancy Notice No.340
TheSecretariat oftheWTO isseeking tofillahalf-time position ofSoftware Instructor andHelpDesk
Assistant. Applications frommenandwomen areequally welcome. Serving staffmembers mayapply for
thisposition.
CATEGORY AND LEVEL: General Services -G.5
BASE SALARY: SF.34,502.-- toSF.47,031.-- netp.a.
Allowances according toStaffRules. Netsalary andother emoluments
areexempt from income taxandpaidinSwiss francs.
TYPE OFAPPOINTMENT: Fixed-term (half-time) foroneyear
ORGANIZATIONAL Statistics andInformation Systems Division
LOCATION: Office Technologies Services Section (SISD/OTS)
GENERAL FUNCTIONS: Under thegeneral direction oftheManager OTSandthesupervision of
theSoftware Instructor andHelpDesk Specialist, theAssistant 'staskswill
be:
- participate inthepreparation oftraining material andappropriate
documentation inEnglish andFrench;
- trainstaffonPCsoftware atalllevels;
- trouble-shooting andproblem-solving ofin-house standard software
(hotline);
- collaborate inthestudy, definition andimplementation ofstandards
andprocedures;
- assist inthetranslation ofuserneeds intoautomated routines and
methodologies fortheuseofsoftware andequipment, preparation
ofguidelines;
- participate intheevaluation andcustomization ofsoftware
programmes.
DESIRABLE Applicants musthaveundertaken Computer Science studies; acquired a
QUALIFICATIONS: thorough knowledge ofmicrocomputer equipment andsoftware (operating
systems andenvironments, wordprocessing, spreadsheet, database and
graphics programmes andapplications) together with macro andPC
programming skills. ./.OFFICE(95)7
Page2
Theperson musthaveextensive experience inPCsoftware training, PC
software trouble-shooting, installation andcustomization. Ability towork
withlittlesupervision, toundertake research insolving problems, work
aspartofateam andmaintain excellent working relations withusers.
Availability andmotivation.
Expert knowledge oftheDOS.5.0/Windows 3.1environment andthe
Windows version ofWordPerfect 5,2,Lotus 123R4,Lotus FreeLance
2.0,Paradox 4.5,FileMaker Pro2.1. Experience withother DOS or
Windows software willbeanasset.
LANGUAGES: Excellent knowledge ofEnglish orFrench, andagood knowledge ofthe
other.
APPLICATIONS: Forbudgetary reasons, therecruitment forthispostisauthorized only
onalocalbasis (Geneva area). Applications fromoutside thisareawill
therefore notbeconsidered.
Aformal application should besubmitted to:
Director, Personnel Division
WTO
Centre William Rappard
RuedeLausanne, 154
CH-1211 Geneva 21
Switzerland
FaxNo.(4122) 7395772
CLOSING DATE OFTHIS
VACANCY NOTICE: 20March 1995