WORLD TRADE ORGANIZATION
OFFICE(96)42
24May1996
WTO
Geneva
Vacancy Notice No.364
TheSecretariatoftheWTOisseekingtofillapositionofSoftwareInstructorandHelpDeskAssistant.
Applications from menandwomen areequally welcome.
CATEGORY AND LEVEL: General Services -G.5
TYPE OFAPPOINTMENT: Short-term until31December 1996, possibility ofextension.
BASE SALARY: SF.5,324.- netpermonth. Salary exempt from income tax.
ORGANIZATIONAL Statistics andInformation Systems Division
LOCATION: Office Technologies Section (SISD/OTS)
GENERAL FUNCTIONS: Under thegeneral direction oftheManager OTSandunder thesupervision
oftheSoftware Instructor andHelpDesk Specialist, theAssistant 'stasks
willinclude:
- participating inthepreparation oftraining material andappropriate
documentation inEnglish andFrench;
- training staffonPCsoftware atalllevels;
- trouble-shooting andproblem-solving ofin-house standard software
(hotline);
- collaboratinginthestudy,definitionandimplementationofstandards
andprocedures;
- assisting inthetranslation ofuserneeds intoautomated routines
andmethodologies fortheuseofsoftware andequipment,
preparation ofguidelines;
- participating intheevaluation andcustomization ofsoftware
programmes.
DESIRABLE Applicants must haveundertaken computer science studies; acquired a
QUALIFICATIONS: thorough knowledge ofmicrocomputer equipment andsoftware (operating
systems andenvironments, wordprocessing, spreadsheet, database and
graphics programmes andapplications) together withmacro andPC
programming skills.
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Theperson musthaveextensive experience inPCsoftware training, PC
software trouble-shooting, installation andcustomization. Ability towork
withlittlesupervision, toundertake research insolving problems, work
aspartofateam andmaintain excellent working relations withusers.
Availability andmotivation.
Expert knowledge oftheDOS.5.0/Windows 3.1environment andthe
Windows version ofWordPerfect 5.2,Lotus 123R4,Lotus FreeLance
2.0,Paradox 4.5,FileMaker Pro2.1. Experience withother DOS or
Windows software willbeanasset, especially Windows 95andWindows
NTWorkstation.
LANGUAGES: Excellent knowledge ofEnglish andagood knowledge ofFrench.
APPLICATIONS: Forbudgetary reasons, therecruitment forthispostisauthorized only
onalocalbasis (Geneva area).
Aformal application should besubmitted to:
Director, Personnel Division
WTO
Centre William Rappard
RuedeLausanne, 154
CH-1211 Geneva 21
Switzerland
FaxNo.(4122) 7395772
CLOSING DATE OFTHIS
VACANCY NOTICE: 21June 1996