section_path: Economic impact by continent, region and country/Asia/East Asia/Mainland China/Shortages of medical supplies
section_name: Shortages of medical supplies
paragraph_text: Shortages of medical supplies
  
  As the epidemic accelerated, the mainland market saw a shortage of face masks due to the increased need from the public. It was reported that Shanghai customers had to queue for nearly an hour to buy a pack of face masks which was sold out in another half an hour. Some stores hoarded supplies, driving up prices, so the market regulator cracked down on such acts. The shortage will not be relieved until late February, when most workers return from the New Year vacation, according to Lei Limin, an expert in the industry.
  
  On 22 January 2020, Taobao, China's largest e-commerce platform owned by Alibaba Group, said that all face masks on Taobao and Tmall would not be allowed to increase in price. Special subsidies would be provided to the retailers. Also, Alibaba Health's "urgent drug delivery" service would not be closed during the Spring Festival. JD, another leading Chinese e-commerce platform, said, "We are actively working to ensure supply and price stability from sources, storage and distribution, platform control and so on" and "while fully ensuring price stability for JD's own commodities, JD.com has also exercised strict control over the commodities on JD's platform. Third-party vendors selling face masks are prohibited from raising prices. Once it is confirmed that the prices of third-party vendors have increased abnormally, JD will immediately remove the offending commodities from shelves and deal with the offending vendors accordingly." Other major e-commerce platforms including Sunning.com and Pinduoduo also promised to keep the prices of health products stable.