section_path: Presidency (2016–2022)/Domestic policy/Government streamlining
section_name: Government streamlining
paragraph_text: Government streamlining
  
  Duterte introduced reforms to eliminate red tape in the government, and ordered government agencies to remove all processes which are "redundant or burdensome" to the public. Three weeks after assuming office, he issued his second executive order establishing Freedom of Information, allowing citizens to obtain documents and records from public offices under the executive branch to promote transparency in the government.
  
  In May 2018, Duterte signed the Ease of Doing Business Act which aims to create a better business environment by reducing processing time, cutting bureaucratic red tape, and eliminating corrupt practices in all government agencies. In December 2020, he enacted a law authorizing the President to expedite the processing and issuance of national and local permits, licenses, and certifications, by suspending its requirements, in times of national emergency.
  
  Duterte institutionalized the 8888 Citizens' Complaint Hotline in October 2016, allowing the public to report complaints on poor government front-line services and corrupt practices in all government agencies.