section_path: E-commerce
section_name: E-commerce
paragraph_text: E-commerce
  
  The pandemic boosted e-commerce sales. With more people staying at home, both by choice as well as through government lockdowns, there was a decline in brick-and-mortar shopping. On the other hand, e-commerce surged 34% during 2020, and in 2021 surpassed levels not expected until 2025, projected to reach $843 billion in the US in 2021.
  
  Despite persistent cross-country differences, the Covid crisis has enhanced dynamism within the e-commerce landscape across countries and has dilated the scope of e-commerce, as well as through new firms, client segments (e.g. elderly) and product (e.g. groceries).
  
  The pandemic has created a shift in the manner shoppers behave and perform their activities, directly moving the e-commerce industry so the prosperity of e-commerce during pandemic lockdown has increased significantly.
  
  The impact of the epidemic on transportation and production has affected e-commerce. Customers will consider whether goods can be shipped on time and delivered on time, and these factors will affect their choices. Under the current epidemic conditions, some online sellers, taking advantage of the characteristics of e-commerce, are defrauding consumers. The problems and flaws exposed by these e-merchants in the epidemic situation further push e-merchants towards a more mature and regulated path.
  
  Social media plays a huge role, Facebook and own e-commerce web sites of e-commerce firms are the foremost growing sales channels since the start of the COVID-19 crisis.
  
  Global e-commerce sales are expected to reach $6.5 trillion by 2023, up from $3.5 trillion in 2019.