Given the premise, is the hypothesis an unavoidable conclusion? Premise: In the first instance, IRS would have no record of time before the person could get through to an agent and of discouraged callers. Hypothesis: The callers are encouraged to call multiple times.
In the first instance, IRS would have no record of time before the person could get through to an agent and of discouraged callers.###The callers are encouraged to call multiple times.