Hi, Thank you for your message. We did unfortunately have some early issues that have now been resolved. We offer a warranty with our products and have a customer service team available if you need assistance with your order. Kind Regards, The GoodBuyTech Team I don’t like this phone as the battery life dose not last all day it only lasts about half a day but it is quick at charging Totally your choice, I am happy with the phone I received and have had no problems, good value as far as I’m concerned####[['phone', 'Overall#Overall', 'positive'], ['battery life', 'Battery/Longevity#Battery Life', 'negative'], ['lasts about half a day', 'Battery/Longevity#Standby Time', 'negative'], ['charging', 'Battery/Longevity#Charging Speed', 'positive'], ['phone', 'Overall#Overall', 'positive'], ['value', 'Price#Value for Money', 'positive'], ['received', 'Logistics#Lost and Damaged', 'positive']]