Front desk staff could not have been more helpful and have a sense of humour , the concierge knew the answers to the questions we had , and the room was quiet and clean and comfortable .####[['Front desk staff', 'service general', 'positive', 'more helpful'], ['Front desk staff', 'service general', 'positive', 'have a sense of humour'], ['concierge', 'service general', 'positive', 'knew the answers'], ['room', 'rooms general', 'positive', 'quiet'], ['room', 'rooms cleanliness', 'positive', 'clean'], ['room', 'hotel comfort', 'positive', 'comfortable']]