Item received is in good condition. Supposed to come with the 12 mths free subscription for VIU, apparently it's not included. Wrote in to verify, cso says it's already oos. But during the purchase process, I was able to select the add-on deals. Shouldn't it be removed if item was not available? ?####[['Item received', 'Logistics#Lost and Damaged', 'positive'], ['12 mths free subscription for VIU', 'Branding/Marketing#Promotional Giveaways', 'negative']]