friendly & patient! willing to answer any questions ^^ quality is pretty much good too, except with some dirt & the ears cant stay in shape for long :-( but all's well? cover came in quite fast too. overall , ? ill buy from her again :-)####[['quality', 'Product Quality#General', 'positive'], ['friendly & patient', 'Seller Service#Attitude', 'positive'], ['ill buy from her again', 'Buyer Attitude#Repurchase and Churn Tendency', 'positive']]