The phone seems fine to a certain point. The main problem i have is there is no user guide at all. So a lot of the functions on this phone are probably useless as you can't figure out how they work properly. Might sound stupid but not had smart phones long. All other phones I've tried ( 2) there is an online or app to tell you basics . Why not with this. Like the phone but sending back as pointless workout instructions.####[['phone', 'Overall#Overall', 'positive'], ['user guide', 'Product Packaging#Instruction Manual', 'negative'], ['online or app to tell you basics', 'System#Application', 'positive']]