We got great service , a great view , a terrific location and a few other things that are unusual for big city hotels ( e . g .  , the pillow menu and the emphasis on physical / health activities )  .####[['service', 'service general', 'positive', 'great'], ['location', 'location general', 'positive', 'terrific'], ['NULL', 'hotel miscellaneous', 'positive', 'great']]