In an approach for providing a dynamic definition of a problem statement during an IT critical situation with an associated conflict resolution, a processor receives an initial problem definition. A processor identifies related social collaboration channels associated with the initial problem definition. A processor updates users within the related social collaboration channels. A processor determines there is at least one problem update from the related social collaboration channels. A processor identifies a set of subject matter experts who are relevant to the initial problem definition. A processor initiates a different social collaboration channel for the set of subject matter experts. A processor determines a consensus to a solution to the initial problem definition is gained by the set of subject matter experts. A processor updates the initial problem definition to include the solution.
Please help me write a proper abstract based on the patent claims. CLAIM: 1. A method for providing a dynamic definition of a problem statement during an IT critical situation with an associated conflict resolution, the method comprising the steps of: receiving, by one or more processors, an initial problem definition; identifying, by one or more processors, related social collaboration channels associated with the initial problem definition; updating, by one or more processors, users within the related social collaboration channels; determining, by one or more processors, that there is at least one problem update from the related social collaboration channels; identifying, by one or more processors, a set of subject matter experts who are relevant to the initial problem definition; initiating, by one or more processors, a different social collaboration channel for the set of subject matter experts; determining, by one or more processors, that a consensus to a solution to the initial problem definition is gained by the set of subject matter experts who are relevant to the initial problem definition; and updating, by one or more processors, the initial problem definition to include the solution. 2. The method of claim 1, wherein the initial problem definition is selected from the group consisting of a statement of a problem, a business impact of the problem, key actions, and social collaboration channels being launched to resolve the problem. 3. The method of claim 1, wherein identifying the related social collaboration channels associated with the initial problem definition is based on a unique identifier assigned to at least one element selected from the group consisting of an overall incident, the initial problem definition, and the social collaboration channel associated with the initial problem definition. 4. The method of claim 1, wherein the related social collaboration channels are selected from a group consisting of a conference calling bridge, a chat session, a wiki page, and an incident management system. 5. The method of claim 1, wherein determining that the consensus to the solution to the initial problem definition is gained by the set of subject matter experts who are relevant to the initial problem definition is based on a problem statement receiving a greatest number of votes during a poll, wherein the poll is about the initial problem definition and is administered to the set of subject matter experts. 6. The method of claim 1, wherein determining that a consensus to a solution to the initial problem definition is gained by the set of subject matter experts who are relevant to the initial problem definition is based on a refined problem statement agreed upon by the set of subject matter experts. 7. The method of claim 1, further comprising: responsive to determining that there is more than one problem, resolving, by one or more processors, a conflict using at least one rule, wherein the rule is based on at least one of: giving precedence to one related social collaboration channel over another related social collaboration channel, subject matter expert expertise, and geographic locations. 8. A computer program product for providing a dynamic definition of a problem statement during an IT critical situation with an associated conflict resolution, the computer program product comprising: one or more computer readable storage media and program instructions stored on the one or more computer readable storage media, the program instructions comprising: program instructions to receive an initial problem definition; program instructions to identify related social collaboration channels associated with the initial problem definition; program instructions to update users within the related social collaboration channels; program instructions to determine that there is at least one problem update from the related social collaboration channels; program instructions to identify a set of subject matter experts who are relevant to the initial problem definition; program instructions to initiate a different social collaboration channel for the set of subject matter experts; program instructions to determine that a consensus to a solution to the initial problem definition is gained by the set of subject matter experts who are relevant to the initial problem definition; and program instructions to update the initial problem definition to include the solution. 9. The computer program product of claim 8, wherein the initial problem definition is selected from the group consisting of a statement of a problem, a business impact of the problem, key actions, and social collaboration channels being launched to resolve the problem. 10. The computer program product of claim 8, wherein identifying the related social collaboration channels associated with the initial problem definition is based on a unique identifier assigned to at least one element selected from the group consisting of an overall incident, the initial problem definition, and the social collaboration channel associated with the initial problem definition. 11. The computer program product of claim 8, wherein the related social collaboration channels are selected from a group consisting of a conference calling bridge, a chat session, a wiki page, and an incident management system. 12. The computer program product of claim 8, wherein program instructions to determine that the consensus to the solution to the initial problem definition is gained by the set of subject matter experts who are relevant to the initial problem definition is based on a problem statement receiving a greatest number of votes during a poll, wherein the poll is about the initial problem definition and is administered to the set of subject matter experts. 13. The computer program product of claim 8, wherein program instructions to determine that a consensus to a solution to the initial problem definition is gained by the set of subject matter experts who are relevant to the initial problem definition is based on a refined problem statement agreed upon by the set of subject matter experts. 14. The computer program product of claim 8, further comprising: responsive to determining that there is more than one problem, program instructions, stored on the one or more computer readable storage media, to resolve a conflict using at least one rule, wherein the rule is based on at least one of: giving precedence to one related social collaboration channel over another related social collaboration channel, subject matter expert expertise, and geographic locations. 15. A computer system for providing a dynamic definition of a problem statement during an IT critical situation with an associated conflict resolution, the computer program product comprising: one or more computer processors, one or more computer readable storage media, and program instructions stored on the computer readable storage media for execution by at least one of the one or more processors, the program instructions comprising: program instructions to receive an initial problem definition; program instructions to identify related social collaboration channels associated with the initial problem definition; program instructions to update users within the related social collaboration channels; program instructions to determine that there is at least one problem update from the related social collaboration channels; program instructions to identify a set of subject matter experts who are relevant to the initial problem definition; program instructions to initiate a different social collaboration channel for the set of subject matter experts; program instructions to determine that a consensus to a solution to the initial problem definition is gained by the set of subject matter experts who are relevant to the initial problem definition; and program instructions to update the initial problem definition to include the solution. 16. The computer system of claim 15, wherein the initial problem definition is selected from the group consisting of a statement of a problem, a business impact of the problem, key actions, and social collaboration channels being launched to resolve the problem. 17. The computer system of claim 15, wherein identifying the related social collaboration channels associated with the initial problem definition is based on a unique identifier assigned to at least one element selected from the group consisting of an overall incident, the initial problem definition, and the social collaboration channel associated with the initial problem definition. 18. The computer system of claim 15, wherein the related social collaboration channels are selected from a group consisting of a conference calling bridge, a chat session, a wiki page, and an incident management system. 19. The computer system of claim 15, wherein program instructions to determine that the consensus to the solution to the initial problem definition is gained by the set of subject matter experts who are relevant to the initial problem definition is based on a problem statement receiving a greatest number of votes during a poll, wherein the poll is about the initial problem definition and is administered to the set of subject matter experts. 20. The computer system of claim 15, wherein program instructions to determine that a consensus to a solution to the initial problem definition is gained by the set of subject matter experts who are relevant to the initial problem definition is based on a refined problem statement