At Chickfila if you come to us with any kind of complaint we have to fix it. Even if you've eaten some of the fries but say they aren't hot enough we will get you a new one. Or if you forgot to order no pickles but swear you did we will replace your sandwich. And every now and then a receipt will print out with a survey to do online, if you just write 6 numbers we will have no way of knowing and still give you the free sandwich. And even tho coupons have an expiration date we take them no matter what store they're from or how old they are.