five stars is never worth a hotel in need of cleanliness and im afraid to write that its dirty and all dirt and reception is very bad so that children and the elderly remain waiting hours until the rooms are cleaned before checkin and do not care or take into account the presence of infants and images published by the hotel is deceptive
['reception', 'rooms', 'hotel']
['rooms_cleanliness', 'service_general', 'hotel_cleanliness']