the location of the hotel is very good but the management that runs this hotel is very bad and some of the employees who work unfortunately including the director of drinks and food who calls himself that he is above everyone and no one can account for him he is a hotel manager who is not qualified to deal with guests and his style is very bad in addressing guests
['location', 'staff', 'management', 'position']
['hotel_general', 'service_general', 'location_general']