remove , circumvent , disable , damage or otherwise interfere with any features of the service , or attempt to gain unauthorized access to any portion of the service through any means , or interfere with , corrupt , or disrupt the operation or performance of the service or the ability of any other person to use the service , including , without limitation , transmitting content that contain any viruses , worms , trojan horses , or other destructive items or harmful codes , or placing excessive load on the servers , or attempting to degrade the performance of the servers in any way ;