unless you opt out : -lrb- 1 -rrb- you will only be permitted to pursue claims against us or our agents on an individual basis , not as a plaintiff or class member in any class or representative action or proceeding and -lrb- 2 -rrb- you will only be permitted to seek relief -lrb- including monetary , injunctive , and declaratory relief -rrb- on an individual basis .