10.4 the cooling-off period and refunds do not apply to paid-for-products that are -lrb- i -rrb- purchased via a third party partner of skype -lrb- please contact the partner directly , who may decide in its sole discretion whether or not to pay a refund -rrb- , -lrb- ii -rrb- not directly acquired online from skype -lrb- e.g. vouchers or pre-paid cards -rrb- -lrb- iii -rrb- paid for in cash using third party payment methods -lrb- such as a cash payment wallet -rrb- and -lrb- iv -rrb- paid for and allocated to your skype account by a skype manager administrator .