10.1 when you purchase paid-for-products directly from skype you will be entitled to a cancellation period of fifteen -lrb- 15 -rrb- days -lrb- a `` cooling-off period '' -rrb- unless you have made use of the paid-for-products in any way , in which case the cooling-off period will be extinguished and your purchase can not be cancelled or refunded .