10.2 viber reserves the right to refuse a refund request if it reasonably believes or suspects -lrb- i -rrb- that you are trying to unfairly exploit this refund policy , for example , by making repetitive refund requests in respect of the same product or feature ; -lrb- ii -rrb- that you are in breach of the terms of this license ; -lrb- iii -rrb- that you are using any of our products fraudulently or that your user account is being used by a third party fraudulently ; or -lrb- iv -rrb- that you purchased your credit through a third party service and the terms of such third party do not allow such refund .