11.3 members agree to cooperate with and assist airbnb in good faith , and to provide airbnb with such information and take such actions as may be reasonably requested by airbnb , in connection with any damage claims or other complaints or claims made by members relating to accommodations or any personal or other property located at an accommodation -lrb- including , without limitation , payment requests made under the airbnb host guarantee -rrb- , experiences , or co-host agreements .