You shouldn't punish an employee for voicing concerns.
James, concerned by the difficulties people were having with the new software system, asked his employees what specifically was causing all the problems.
James wants people to work all day without being distracted by computer problems.
James makes a list of everyone having problems and hires a computer skills instructor to retrain them.
James fires anyone who says the software is confusing, on the grounds that they must be technically illiterate.
The employees learn how to handle the new software and productivity goes way up.
While the remaining employees can solve all their own computer problems, there's half as many of them, so they get half as much work done.