It's rude to not help your elders struggling with technology.
Alana is at her grandparents home, and they keep asking her questions about emails they've been receiving in their spam folder.
Alana wants to move to a different subject.
Alana explains what the spam folder is and the dangers of scam emails before changing the subject.
Alana tells her grandparents not to worry about the emails and starts talking about something different.
Alana's grandparents learn to avoid opening spam emails and avoid being defrauded.
Alana's grandparents get scammed because their curiosity draws them back to the emails.