It's good to satisfy your customers.
Sally is working as a waitress at a diner when a customer tells her she brought them the wrong dring.
Sally wants to empty out the drink.
Sally apologizes and brings the customer the correct drink right away.
Sally pours the drink out over the customer's head and says it was what they ordered.
The customer is impressed by Sally's attentiveness, so they leave her a tip.
The customer complains and Sally ends up being fired on the spot.