It is ok good to teach yourself things.
Sophia opens an infected email which results in her computer becoming infected with viruses, and her tech savvy brother can't help her at the moment.
Sophia wants her computer to be free of viruses.
Sophia learns how to remove viruses from watching tutorials on youtube.
Sophia waits for her brother to fix her computer.
Sophia is able to help her coworker with virus removal a week later.
By the time he arrives, the virus has permanently harmed ten of her files.