You shouldn't touch someone's hair without their permission.
Kate's coworker Jill just got dreadlocks and Kate has never seen them in person before.
Kate wants to see what the dreadlocks feel like.
Kate asks Jill if it's ok if she touches her hair since she's never felt dreadlocks before.
Kate reaches out and touches Jill's dreadlocks, exclaiming how beautiful they are.
Jill is flattered by Kate's interest in her new hairstyle and gives her permission to touch them.
Jill steps back and while thanking Kate for her compliment, asks her to respect her personal space.