You should offer support to struggling co-workers.
Merlin works in IT and sees John, a new IT hire, having trouble getting a computer to work properly.
Merlin wants to give John some words of encouragement.
Merlin stops to help John and recounts how many mistakes he made when he was new on the job.
Merlin tells John that the struggles will make him stronger, then walks off.
John feels like Merlin cares and connects with Merlin's experiences, becoming a friend of Merlin.
John feels somewhat resentful that Merlin just walked by without offering any help and acts coldly towards Merlin.