You're expected to listen sympathetically to your friends' problems.
Kane's friend Chuck comes over and begins telling Kane a tale of woe and sorrow from his life.
Kane wants to listen and respond to Chuck.
Kane listens, pats Chuck on the shoulder, and reassures that he has Chuck's back.
Kane listens and tells Chuck that he's not right in his mind and that he should toughen up.
Chuck feels encourage and tackles his problems with renewed energy.
Chuck, unable to cope with his problems, goes further into depression and hopelessness.