Making a big scene while confronting someone is dramatic.
Roy had a problem with Matt, so he confronted him when he saw him at the store.
Roy wanted Matt to know that he disagreed with him.
Roy talked to Matt about the issue that he was having with him.
Roy started to scream at Matt in front of the patrons at the store.
Roy was able to resolve his problem with Matt after talking to him.
Roy was kicked out of the store by the store manager and told not to return.