People shouldn't say negative things about customers while at work.
Clara places an item on the counter of guest services after a tense encounter with a customer.
Clara wants to vent her frustrations.
Clara closes her eyes ranting to herself in her own head for a moment before getting back to work.
Clara tells her coworker about the event mimicking the customer's voice.
Clara learns how to become more in tune with her emotions.
Clara is written up by her boss after the customer overhears her words.