It's wrong to lash out at people.
Scott's feelings are hurt when his friend George insults his new haircut.
Scott wants to let George know how he feels.
Without raising his voice, Scott lets George know how his words were hurtful to him.
Scott raises his voice to a high level and tells George what he thinks of his words in an aggressive way.
George apologizes to Scott and the two of them make up and remain good friends.
George and Scott are both upset and decide to not be friends anymore.