You should be sympathetic to other people's problems.
Scot's friend Sam just told me that he had to spend a week in a mental institution.
Scot wants to say something to Sam.
Scot tells Sam that he'll always be there in case he needs anything.
Scot tells Sam that he should just suck it up and get over his issues.
Sam feels supported and doesn't feel like he's a loser anymore.
Sam becomes depressed and doesn't consider Scot a friend anymore.