It's bad to be rude to people serving you.
Karen and Tammy are eating lunch at the Olive Garden, and Karen gets brought the wrong dish by the server.
Karen wants the mistake to be fixed.
Karen points out the mistake to the server without causing a scene.
Karen asks to speak to the manager and tells them that the server did not do his job properly.
The server feels bad and does his best to remedy the situation and give Karen great service.
The server gets in trouble and Karen takes advantage of the situation to get a free meal.