Refusing to forgive is not cool in a relationship.
Bella loaned a favorite book to her friend that came back tattered, however, her friend has apologized.
Bella wants to talk to her friend about the apology.
Bella tells her friend she accepts her apology and explains the significance of the book.
Bella tells her friend she can't accept the condition of the book no matter what her friend says as an apology.
Bella's friend will want to make it up to Bella for what she has done.
Bella's friend will think Bella doesn't want to be friends anymore.