It's rude to disrupt other's watching a play / movie.
Edeline needs help on her project with Richard, and Richard is seeing a movie in theaters.
Edeline wants to eliminate issues.
Edeline asks for help on an online message board.
Edeline calls Richard multiple times over the next couple of hours.
Edeline receives different views from various individuals which deepens her understanding of the problem.
Edeline is scolded by Richard for messing up his movie experience.