audio
audioduration (s)
8.6
47.8
Gender
stringclasses
4 values
Age
int64
24
42
Emotion
stringclasses
4 values
Language
stringclasses
1 value
Script
stringclasses
8 values
Male
36
Sad
Portuguese
My recent online shopping experience was extremely frustrating. I ordered a product I urgently needed, but the order was delayed significantly, and I received no updates on the shipment status. When the product finally arrived, I discovered it was of poor quality and did not match the description on the website. I was also surprised by the hidden costs I hadn't been aware of when purchasing. I tried contacting customer service to resolve the issue or replace the product, but I received no real response or interest in resolving my issue, which only exacerbated my sadness and disappointment.
Female
26
Sad
Portuguese
My recent online shopping experience was extremely frustrating. I ordered a product I urgently needed, but the order was delayed significantly, and I received no updates on the shipment status. When the product finally arrived, I discovered it was of poor quality and did not match the description on the website. I was also surprised by the hidden costs I hadn't been aware of when purchasing. I tried contacting customer service to resolve the issue or replace the product, but I received no real response or interest in resolving my issue, which only exacerbated my sadness and disappointment.
Male
25
Sad
Portuguese
My recent online shopping experience was extremely frustrating. I ordered a product I urgently needed, but the order was delayed significantly, and I received no updates on the shipment status. When the product finally arrived, I discovered it was of poor quality and did not match the description on the website. I was also surprised by the hidden costs I hadn't been aware of when purchasing. I tried contacting customer service to resolve the issue or replace the product, but I received no real response or interest in resolving my issue, which only exacerbated my sadness and disappointment.
Male
33
Happy
Portuguese
I thoroughly enjoyed my recent online shopping experience. The website was extremely easy to use, and I was able to quickly find the products I needed thanks to the smart search system and clear categories. After completing the purchase, I received an immediate order confirmation notification, and my order was shipped very quickly and arrived on time. The checkout process was smooth and secure, and when I had a simple question about a product, I contacted customer service, who responded quickly and provided an effective solution with professionalism and friendliness. This experience made me feel satisfied and confident about shopping online, and I now recommend this site to my friends and relatives.
Female
36
Happy
Portuguese
I thoroughly enjoyed my recent online shopping experience. The website was extremely easy to use, and I was able to quickly find the products I needed thanks to the smart search system and clear categories. After completing the purchase, I received an immediate order confirmation notification, and my order was shipped very quickly and arrived on time. The checkout process was smooth and secure, and when I had a simple question about a product, I contacted customer service, who responded quickly and provided an effective solution with professionalism and friendliness. This experience made me feel satisfied and confident about shopping online, and I now recommend this site to my friends and relatives.
Female
28
Happy
Portuguese
I thoroughly enjoyed my recent online shopping experience. The website was extremely easy to use, and I was able to quickly find the products I needed thanks to the smart search system and clear categories. After completing the purchase, I received an immediate order confirmation notification, and my order was shipped very quickly and arrived on time. The checkout process was smooth and secure, and when I had a simple question about a product, I contacted customer service, who responded quickly and provided an effective solution with professionalism and friendliness. This experience made me feel satisfied and confident about shopping online, and I now recommend this site to my friends and relatives.
Female
32
Angry
Portuguese
I was very angry about my recent online shopping experience. I ordered an important product and the website promised it would arrive within a few days. However, the order was delayed significantly, and I received no updates on the shipment status. When the product finally arrived, I discovered it was of poor quality and did not match the description on the website. I tried contacting customer service to resolve the issue or replace the product, but I received no real response or interest in resolving my issue, which left me feeling frustrated and angry about the experience.
Male
24
Angry
Portuguese
I was very angry about my recent online shopping experience. I ordered an important product and the website promised it would arrive within a few days. However, the order was delayed significantly, and I received no updates on the shipment status. When the product finally arrived, I discovered it was of poor quality and did not match the description on the website. I tried contacting customer service to resolve the issue or replace the product, but I received no real response or interest in resolving my issue, which left me feeling frustrated and angry about the experience.
Female
25
Surprized
Portuguese
I was extremely excited and happy when I received a message from the website informing me that I had received a surprise discount on my order, in addition to a free gift I hadn't expected. The purchase process was smooth and quick, and when the product arrived, I received a personal thank-you note from the store team, which made me feel like a special customer. These positive surprises made me enjoy my shopping experience and encouraged my friends to use the same website.
Male
42
Surprized
Portuguese
I was extremely excited and happy when I received a message from the website informing me that I had received a surprise discount on my order, in addition to a free gift I hadn't expected. The purchase process was smooth and quick, and when the product arrived, I received a personal thank-you note from the store team, which made me feel like a special customer. These positive surprises made me enjoy my shopping experience and encouraged my friends to use the same website.
Male
33
Sad
Portuguese
I was deeply saddened and frustrated by my recent experience with the airline. My flight was delayed for hours without any apology or explanation. The flight was then suddenly canceled, and I had to wait again to rebook. When I finally arrived at my destination, I discovered my luggage had been lost. The airport staff were uncooperative, and I felt like I was dealing with the problem alone. I also faced great difficulty in getting a refund or compensation, which only deepened my sadness and disappointment with the airline.
Female
33
Sad
Portuguese
I was deeply saddened and frustrated by my recent experience with the airline. My flight was delayed for hours without any apology or explanation. The flight was then suddenly canceled, and I had to wait again to rebook. When I finally arrived at my destination, I discovered my luggage had been lost. The airport staff were uncooperative, and I felt like I was dealing with the problem alone. I also faced great difficulty in getting a refund or compensation, which only deepened my sadness and disappointment with the airline.
Female
28
Sad
Portuguese
I was deeply saddened and frustrated by my recent experience with the airline. My flight was delayed for hours without any apology or explanation. The flight was then suddenly canceled, and I had to wait again to rebook. When I finally arrived at my destination, I discovered my luggage had been lost. The airport staff were uncooperative, and I felt like I was dealing with the problem alone. I also faced great difficulty in getting a refund or compensation, which only deepened my sadness and disappointment with the airline.
Female
32
Happy
Portuguese
My experience with the airline was wonderful by all standards. The flight began when I received a free upgrade to a better seat without even requesting it. I was surprised when the flight crew greeted me with a smile and a special welcome. They even gave me a personalized welcome letter and a small token gift during the flight. I noticed that the crew was exceptionally concerned for my comfort, offering to help me with my luggage and providing me with drinks and meals in a timely manner. They were also always available to answer any questions or accommodate any requests. This experience made me feel like a truly special customer and increased my admiration and loyalty to this airline.
Male
24
Happy
Portuguese
My experience with the airline was wonderful by all standards. The flight began when I received a free upgrade to a better seat without even requesting it. I was surprised when the flight crew greeted me with a smile and a special welcome. They even gave me a personalized welcome letter and a small token gift during the flight. I noticed that the crew was exceptionally concerned for my comfort, offering to help me with my luggage and providing me with drinks and meals in a timely manner. They were also always available to answer any questions or accommodate any requests. This experience made me feel like a truly special customer and increased my admiration and loyalty to this airline.
Male
25
Angry
Portuguese
I was extremely angry about my recent experience with the airline. My flight was delayed for hours without any apology or explanation. When the plane finally took off, I discovered my luggage had been lost and received no assistance from the airport staff. Worse still, my seat was uncomfortable and the flight was abruptly rerouted without any logical explanation. This caused me significant inconvenience and forced me to completely rearrange my plans. When I tried to file a complaint or request compensation, I received no real response from the airline, which only increased my anger and frustration.
Female
25
Angry
Portuguese
I was extremely angry about my recent experience with the airline. My flight was delayed for hours without any apology or explanation. When the plane finally took off, I discovered my luggage had been lost and received no assistance from the airport staff. Worse still, my seat was uncomfortable and the flight was abruptly rerouted without any logical explanation. This caused me significant inconvenience and forced me to completely rearrange my plans. When I tried to file a complaint or request compensation, I received no real response from the airline, which only increased my anger and frustration.
Male
25
Surprized
Portuguese
I was overjoyed and pleasantly surprised when the airline staff informed me upon check-in that I had received a free upgrade to business class, even though I hadn't requested it. During the flight, I received a personal welcome message from the flight crew and a small token gift. I also noticed their proactive interest in providing assistance throughout the flight. These unexpected gestures made me feel like a truly special customer and increased my admiration and loyalty to this airline.
Female
30
Surprized
Portuguese
I was overjoyed and pleasantly surprised when the airline staff informed me upon check-in that I had received a free upgrade to business class, even though I hadn't requested it. During the flight, I received a personal welcome message from the flight crew and a small token gift. I also noticed their proactive interest in providing assistance throughout the flight. These unexpected gestures made me feel like a truly special customer and increased my admiration and loyalty to this airline.
Female
40
Surprized
Portuguese
I was overjoyed and pleasantly surprised when the airline staff informed me upon check-in that I had received a free upgrade to business class, even though I hadn't requested it. During the flight, I received a personal welcome message from the flight crew and a small token gift. I also noticed their proactive interest in providing assistance throughout the flight. These unexpected gestures made me feel like a truly special customer and increased my admiration and loyalty to this airline.