Get customer request status name

        :param issue_id_or_key: str
        :return: Status name

def get_customer_request_status(self, issue_id_or_key):
        """
        Get customer request status name

        :param issue_id_or_key: str
        :return: Status name
        """
        request = self.get('rest/servicedeskapi/request/{}/status'.format(issue_id_or_key)).get('values')
        status = request[0].get('status')

        return status