Chapter 5 Improving Security   Governance  and Cloud  Reliability In This Chapter Finding out Why Cloud Security Matters Security is top on the list of any IT manager who’s thinking  about the cloud. Whether you’re looking at creating a private  cloud  leveraging a public cloud  or implementing a hybrid  environment  you must have a security strategy. M any companies contemplating the addition of the  cloud into their IT strategy are concerned about three  key issues: security  accountability  and reliability. This chapter presents best practices that can help you improve  security  build a reliable and resilient environment  and put  proper controls in place to meet governance requirements. ▶  Understanding the nuances of cloud security ▶  Ensuring accountability through proper governance ▶  Establishing the right service delivery levels for your company ▶  Asking the right questions These materials are the copyright of John Wiley & Sons  Inc. and any  dissemination  distribution  or unauthorized use is strictly prohibited.