import frappe

def execute():
	frappe.reload_doc("support", "doctype", "issue_priority")
	frappe.reload_doc("support", "doctype", "service_level_priority")
	frappe.reload_doc('support', 'doctype', 'issue')

	set_issue_priority()
	set_priority_for_issue()
	set_priorities_service_level()
	set_priorities_service_level_agreement()

def set_issue_priority():
	# Adds priority from issue to Issue Priority DocType as Priority is a new DocType.
	for priority in frappe.get_meta("Issue").get_field("priority").options.split("\n"):
		if priority and not frappe.db.exists("Issue Priority", priority):
			frappe.get_doc({
				"doctype": "Issue Priority",
				"name": priority
			}).insert(ignore_permissions=True)

def set_priority_for_issue():
	# Sets priority for Issues as Select field is changed to Link field.
	issue_priority = frappe.get_list("Issue", fields=["name", "priority"])
	frappe.reload_doc("support", "doctype", "issue")

	for issue in issue_priority:
		frappe.db.set_value("Issue", issue.name, "priority", issue.priority)

def set_priorities_service_level():
	# Migrates "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period" to Child Table
	# as a Service Level can have multiple priorities
	try:
		service_level_priorities = frappe.get_list("Service Level", fields=["name", "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period"])

		frappe.reload_doc("support", "doctype", "service_level")
		frappe.reload_doc("support", "doctype", "support_settings")
		frappe.db.set_value('Support Settings', None, 'track_service_level_agreement', 1)

		for service_level in service_level_priorities:
			if service_level:
				doc = frappe.get_doc("Service Level", service_level.name)
				if not doc.priorities:
					doc.append("priorities", {
						"priority": service_level.priority,
						"default_priority": 1,
						"response_time": service_level.response_time,
						"response_time_period": service_level.response_time_period,
						"resolution_time": service_level.resolution_time,
						"resolution_time_period": service_level.resolution_time_period
					})
					doc.flags.ignore_validate = True
					doc.save(ignore_permissions=True)
	except frappe.db.TableMissingError:
		frappe.reload_doc("support", "doctype", "service_level")

def set_priorities_service_level_agreement():
	# Migrates "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period" to Child Table
	# as a Service Level Agreement can have multiple priorities
	try:
		service_level_agreement_priorities = frappe.get_list("Service Level Agreement", fields=["name", "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period"])

		frappe.reload_doc("support", "doctype", "service_level_agreement")

		for service_level_agreement in service_level_agreement_priorities:
			if service_level_agreement:
				doc = frappe.get_doc("Service Level Agreement", service_level_agreement.name)

				if doc.customer:
					doc.entity_type = "Customer"
					doc.entity = doc.customer

				doc.append("priorities", {
					"priority": service_level_agreement.priority,
					"default_priority": 1,
					"response_time": service_level_agreement.response_time,
					"response_time_period": service_level_agreement.response_time_period,
					"resolution_time": service_level_agreement.resolution_time,
					"resolution_time_period": service_level_agreement.resolution_time_period
				})
				doc.flags.ignore_validate = True
				doc.save(ignore_permissions=True)
	except frappe.db.TableMissingError:
		frappe.reload_doc("support", "doctype", "service_level_agreement")
import frappe

def execute():
	frappe.reload_doc("support", "doctype", "issue_priority")
	frappe.reload_doc("support", "doctype", "service_level_priority")
	frappe.reload_doc('support', 'doctype', 'issue')

	set_issue_priority()
	set_priority_for_issue()
	set_priorities_service_level()
	set_priorities_service_level_agreement()

def set_issue_priority():
	# Adds priority from issue to Issue Priority DocType as Priority is a new DocType.
	for priority in frappe.get_meta("Issue").get_field("priority").options.split("\n"):
		if priority and not frappe.db.exists("Issue Priority", priority):
			frappe.get_doc({
				"doctype": "Issue Priority",
				"name": priority
			}).insert(ignore_permissions=True)

def set_priority_for_issue():
	# Sets priority for Issues as Select field is changed to Link field.
	issue_priority = frappe.get_list("Issue", fields=["name", "priority"])
	frappe.reload_doc("support", "doctype", "issue")

	for issue in issue_priority:
		frappe.db.set_value("Issue", issue.name, "priority", issue.priority)

def set_priorities_service_level():
	# Migrates "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period" to Child Table
	# as a Service Level can have multiple priorities
	try:
		service_level_priorities = frappe.get_list("Service Level", fields=["name", "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period"])

		frappe.reload_doc("support", "doctype", "service_level")
		frappe.reload_doc("support", "doctype", "support_settings")
		frappe.db.set_value('Support Settings', None, 'track_service_level_agreement', 1)

		for service_level in service_level_priorities:
			if service_level:
				doc = frappe.get_doc("Service Level", service_level.name)
				if not doc.priorities:
					doc.append("priorities", {
						"priority": service_level.priority,
						"default_priority": 1,
						"response_time": service_level.response_time,
						"response_time_period": service_level.response_time_period,
						"resolution_time": service_level.resolution_time,
						"resolution_time_period": service_level.resolution_time_period
					})
					doc.flags.ignore_validate = True
					doc.save(ignore_permissions=True)
	except frappe.db.TableMissingError:
		frappe.reload_doc("support", "doctype", "service_level")

def set_priorities_service_level_agreement():
	# Migrates "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period" to Child Table
	# as a Service Level Agreement can have multiple priorities
	try:
		service_level_agreement_priorities = frappe.get_list("Service Level Agreement", fields=["name", "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period"])

		frappe.reload_doc("support", "doctype", "service_level_agreement")

		for service_level_agreement in service_level_agreement_priorities:
			if service_level_agreement:
				doc = frappe.get_doc("Service Level Agreement", service_level_agreement.name)

				if doc.customer:
					doc.entity_type = "Customer"
					doc.entity = doc.customer

				doc.append("priorities", {
					"priority": service_level_agreement.priority,
					"default_priority": 1,
					"response_time": service_level_agreement.response_time,
					"response_time_period": service_level_agreement.response_time_period,
					"resolution_time": service_level_agreement.resolution_time,
					"resolution_time_period": service_level_agreement.resolution_time_period
				})
				doc.flags.ignore_validate = True
				doc.save(ignore_permissions=True)
	except frappe.db.TableMissingError:
		frappe.reload_doc("support", "doctype", "service_level_agreement")
# Adds priority from issue to Issue Priority DocType as Priority is a new DocType. # Sets priority for Issues as Select field is changed to Link field. # Migrates "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period" to Child Table # as a Service Level can have multiple priorities # Migrates "priority", "response_time", "response_time_period", "resolution_time", "resolution_time_period" to Child Table # as a Service Level Agreement can have multiple priorities