Starbucks ceo on why they are closing profitable store
https://www.instagram.com/reel/CgN62glAc4h/?igshid=YmMyMTA2M2Y=
[{"id": "ihntvxa", "text": "This is happening locally. Starbucks gives people a place to hangout. Some people will take advantage of that and it's causing issues with the homeless.", "replies": [], "depth": 1}, {"id": "ihnwnqe", "text": "I still don\u2019t quite understand why they changed their policy to allow non-purchasers of store goods to use the tables/restrooms. \n\nLeadership is clearly aware of the urban homelessness epidemic\u2019s recent and rapid rise. Why institute a policy that makes Starbucks a sanctuary city for vagrants? Because of a day or two of bad press 3 years ago?\n\nVery interesting video nonetheless. Schultz is brilliant.", "replies": [{"id": "ihnz8wc", "text": "Same reason we went from \u201chey some police are not acting right\u201d to \u201cdefund em all!\u201d.  We\u2019ve become so impulsive to the sentiment of the moment", "replies": [], "depth": 2}, {"id": "iho0bjb", "text": "June 10th 2022 New York Post article:\n\n\u201cStarbucks has allowed open use of its store bathrooms since May 2018. The Seattle-based company implemented the policy after an incident at a Philadelphia store in which police arrested two Black men after a Starbucks manager denied them from using the bathroom and accused them of trespassing.\u201d", "replies": [{"id": "iho16ds", "text": "Yep. Point being, they allowed a concentrated incident to dictate their nation-wide policy. The result - every single human in the country knows to go to Starbucks for free facilities, making it ground zero for homelessness in commercial spaces.", "replies": [{"id": "iho26vp", "text": "I think their nationwide policy is good and drives in more customers.  If that means closing down a few problem stores, then it\u2019s still worth it.  \n\nThis reminds me of the time Nordstroms took back some tires a customer insisted he bought from Nordstroms.  Nordstroms took them as a return even though they never sold tires.  This helped them spread awareness of their excellent return policy and drive up sales, just for the cost of a few tires.  They teach this in business school.  \n\nI don\u2019t know if Starbucks will reimplement a \u201crestrooms for customers only\u201d policy but I would say it\u2019d be a bad move if they did.", "replies": [{"id": "iho2x0e", "text": "You could be right. Guess time will tell.", "replies": [{"id": "ihqdixb", "text": "Starbucks has closed 16 stores because of this. They will be rolling back that terrible policy.", "replies": [], "depth": 6}], "depth": 5}, {"id": "ihp3m7o", "text": "&gt; This reminds me of the time Nordstroms took back some tires a customer insisted he bought from Nordstroms.  \n\nWhy do I feel like that happened in 1949, sometime between Leave it to Beaver and the complete meltdown of society.  Obviously, I guess they aren't going to take returns on stuff they didn't sell, so the message worked.", "replies": [{"id": "ihpyksk", "text": "FYI Leave it to Beaver aired October 4, 1957 to June 20, 1963.", "replies": [], "depth": 6}], "depth": 5}], "depth": 4}], "depth": 3}, {"id": "ihp3uuk", "text": "I really hate what I'm about to say, but maybe they should charge to use the bathrooms.  Or maybe you have to use the app to unlock the door.  That would be good......You can use the bathroom once a week, or once a visit.  Or they can tell if your sleep habits, via the app, line up with productive citizens or vagrants and then sell that information to local methadone clinics.  They can also push egg sandwiches based on your excrement testing.", "replies": [{"id": "ihqvijb", "text": "I also hate what you said.", "replies": [], "depth": 4}], "depth": 3}], "depth": 2}, {"id": "ihqdc33", "text": "It was a corporate knee jerk reaction to being called racist.", "replies": [], "depth": 2}], "depth": 1}, {"id": "iho2cg7", "text": "This is a big contributor to the rise of 600-800 sf QSR buildings.", "replies": [{"id": "ihp6xn0", "text": "That, plus Covid innovation showed just how unnecessary dining rooms are in modern society compared to drive thrus.", "replies": [], "depth": 2}], "depth": 1}, {"id": "iho38mi", "text": "Not surprising. In some places like in SF there are a lot of cracked out methed out people.", "replies": [], "depth": 1}, {"id": "ihobth3", "text": "It really looks like they're trying to spin the narrative away from their union-busting efforts.\n\nIt seems like a number of these stores has been in union talks, and there are examples of employees saying they don't feel unsafe. It's tough to know the whole story to be sure, but I am definitely going to take that guys \"safety\" reasoning with a grain of salt.\n\nhttps://www.kiro7.com/news/local/starbucks-dealing-with-pushback-amid-planned-closure-several-local-stores/JONYLCHZYFBUTAW6GLGY4IAQB4/", "replies": [{"id": "ihofwze", "text": "Can\u2019t speak to Seattle but most of the shuttered LA area locations weren\u2019t actively unionizing", "replies": [], "depth": 2}], "depth": 1}, {"id": "ihotxd5", "text": "A lot of [other retailers](https://archive.ph/mq5q6) have closed locations and limited store hours due to crime.", "replies": [{"id": "ihriy0x", "text": "There was a big controversy in SF about Walgreens closing. Wal said they were closing because of theft/safety, SF said it was just their national plan to scale back physical retail for ecommerce. \n\nI guess this is a bit of a shill since I wrote the blog post, but we did an analysis of the store closings and why they did it: [https://medium.com/@askscout/walgreens-v-sf-4e6ac301f40e](https://medium.com/@askscout/walgreens-v-sf-4e6ac301f40e)\n\nAlso led us to do an analysis of how to buy property with an eye on improving investment value via neighborhood safety (we shill a free app in the post... warning): [https://medium.com/@askscout/location-location-location-and-safety-223adf8f2a2](https://medium.com/@askscout/location-location-location-and-safety-223adf8f2a2)", "replies": [], "depth": 2}], "depth": 1}, {"id": "ihpocd2", "text": "Isn't it unions? Like closing because some places are unionizing", "replies": [{"id": "ihq0r86", "text": "It's definitely unions. This is just BS spin to try and create a false narrative as cover.", "replies": [], "depth": 2}, {"id": "ihr5756", "text": "Facts", "replies": [], "depth": 2}], "depth": 1}]