Phone script for tenant rep? Having some trouble getting meetings since I’m new
Would anyone mind sharing what tenants typically bite on for phone calls and getting meetings? Or sharing what your typical script looks like as a tenant rep?
[{"id": "hdl5klv", "text": "No script. Have a reason they need to talk and meet with you. Explain that reason. If they dont think it\u2019s worth their time, next. If you don\u2019t have a great reason why they need to meet you you\u2019re wasting their time.", "replies": [], "depth": 1}, {"id": "hdmlz1f", "text": "Don\u2019t want to sound like a prick here, but nobody is gonna give you the time of day if you read from a script. Start with crappy tenants, call and tell them about you, ask important questions, find out how you can service them. Failing on calls is the best way to learn, hence why you should just call a bunch of crappy tenants until you feel comfortable to call bigger deals", "replies": [], "depth": 1}, {"id": "hdmrtxs", "text": "Use your dials on listings and they will come to you.  Unless you are with a major firm and looking to rep a national in your region this isn't really worth your time.  If that is the case you gotta do some relationship building, attend ICSC etc, and have a stripper and blow budget.  If that is not the case, the local folks who do a couple deals+ a year will already have reps.  You get those clients by getting involved with them on location 1-3, and them calling YOU when they are doing that unrepped is worth 1000 random calls you will make where 999 aren't even considering expanding.", "replies": [], "depth": 1}, {"id": "hdnrudx", "text": "To be fair, your script needs to give them value ahead of time. Be knowledgeable about them, their business needs, and show that you know something about the market that they don\u2019t. \n\nYou can ask for an email and if you stay in touch if you hear of an off market vacancy or if they have questions when they are deciding their next renewal. \n\nThat\u2019s it. No sell, none of the \u201cI save you money, you don\u2019t pay for me, the LL pays BS\u201d. Just try to help people and build your database.", "replies": [], "depth": 1}]