Hightower vs VTS
Wondering what everyone's experience with these platform have been... Have you used either of them and did you enjoy it? If you used both did you prefer one over the other?

They're both gobbling up market share for cloud based lease activity monitoring and approval. I'm wondering which to choose and am polling my brokers in addition to asking around places like this forum.
[{"id": "d0p1qp7", "text": "I've used both but it depends on your intentions and aptitude of your end user (broker or client). \n\nVTS is good for reporting but only successful if both parties are engaged. For instance, we have a client that is insistent on tech but emails us for updates vs. checking his VTS page = worthless.  It has metrics on activity and easy to report from your phone/tablet as well. If your clients would use it, it works; if not, it becomes a more expensive excel sheet. \n\nHightower is a more complete package now catering towards tenant rep, where before it was all product based. I think it feels more like a traditional CRM. I can use it to track tenants with stacking plans, profiles, etc. ", "replies": [], "depth": 1}, {"id": "d0pq93r", "text": "I've used both as well as salesforce.\n\nSalesforce: Wasn't really for commercial real estate but my old firm forced their process to be recreated in salesforce. UI was not good but worked for their process approvals. \n\nHightower: Smaller company than VTS and Salesforce, but seem to be pushing the limits on what their platform can do more than VTS. Their tenant rep platform, tenants in the market list, and proposal generation process all need some work but they exist (whereas the competition doesn't have them) and are constantly being improved. They also reach out constantly, sometimes annoyingly so, to ask how they're doing and how they can improve. My old firm also signed a contract with them because they're more willing to customize their product for firms. They had demands for a structured approval process, and Hightower was willing to create it for them.\n\nVTS: Bigger than Hightower but smaller than salesforce. However, they're the largest pure-play commercial real estate platform. Their VTS 2.0 version was basically a straight rip off of Hightower's UI. They used to have issues with how slowly the deals updated, which was especially frustrating when you're trying to update the info before a meeting. They seem happy to let Hightower innovate and then steal their best ideas. Works for them but kind of makes me feel bad for Hightower. I haven't used the VTS app, but the hightower app is intuitive and easy to use. I typically update while I'm waiting for a tour to arrive. \n\ntl;dr: Hightower is more innovative but the UI of both is good (and similar) and better than what Salesforce has out on the market for CRE.", "replies": [], "depth": 1}, {"id": "d0wxzab", "text": "I've only used Hightower, but I am on ownership end. I like it if only because it forces our operator to keep everything updated and it serves as a quick way to answer questions in meetings. It is a really useful tool, but as with anything it is only as good as the person managing it. ", "replies": [], "depth": 1}, {"id": "d2ahz2f", "text": "Anyone know the cost of each per month/user and the shortest term available?  Are they very technical or difficult to learn?  Our staff aren't that technical.  Also, how long does it take to have them set up?  We are looking for something easy to use and cheap to try out.", "replies": [], "depth": 1}]