This realtor keeps asking for an Elevator pitch and list of products just to see the space
Is this normal? We called a bunch of places and they all seemed really happy and almost desperate to show the space. The dude first tried to tell my S/O that our original appointment was Monday when she clearly booked it for Tuesday. I moved around my day and we turned down other appointments at that time.

Now the guy wants an email with a summary of our "juice bar" and a list of products to ensure it works with the other tenants. And I'm thinking like yo pump your breaks I just want to see the spot, I'm not gonna elevator pitch you on the first date..

He honestly seems not interested lol

edit: "an now we wait for reddit answer" -s/o
[{"id": "gnm82fi", "text": "Pretty normal.  They are likely trying to be judicious with both of your time.  The elevator pitch is to verify your business is not violating an exclusivity clause of another tenant in the project, and to ensure the Landlord is agreeable to your use.  I.e. can\u2019t lease to another coffee shop if Starbucks is already in the center.", "replies": [{"id": "gnm93ic", "text": "Fair enough. I kinda feel like a dick now...  \n\n\nDo you possibly have an example response I could model?", "replies": [{"id": "gnma82b", "text": "He might not be interested... If you want the spot you should give him your best elevator pitch", "replies": [{"id": "gnmc6tl", "text": "This makes sense now.", "replies": [{"id": "gnmdw63", "text": "When I am doing tenant rep I ask for an executive summary from my client in order to skip this process. Nothing crazy, but enough to skip this part altogether and shorten the process.", "replies": [], "depth": 5}], "depth": 4}], "depth": 3}, {"id": "gnmac5d", "text": "Not really, but 3-4 sentences that gives the basics of what you are about.  \u201cWe sell fresh juices, cookies, fruit, or whatever.  Hours are 9 AM - 9 PM. We have another location at XYZ address\u201d etc.  they may ask you up front about your funding if this is a new venture, which is common also, but you\u2019re totally in the right to have them sign an NDA both about your IP as well as your financials.  You might want to hire a broker.  (Full disclosure - I am a broker) They can help you navigate the process, potential expensive pitfalls, and ensure you are not getting into business with someone untrustworthy.  Typically the landlord pays their commission, so your risk is minimal.\n\nAlso, don\u2019t feel like a dick.  The process can feel very invasive if you\u2019ve not been through it before.", "replies": [{"id": "gnmco45", "text": "Yeah that seems like a good approach. Thanks for the tips. Ya know, I just came into some money and we just figured we'd start looking around for something we can afford. Give this a shot with 100k or something. See whats out there. So we drive around and made some calls like one would a residential rental. Until we met this guy it felt the same.  \n\n\nHere's what we sent to the dude:\n\nSo I will be brief:\n\n(1) A smoke-free casual \"wellness bar\" serving fresh juice and cold-pressed kava in an engaging communal space.\n\n(2) Complimentary products will include holistic supplements, \"juice cleanse packages\" and handmade goods/ commissioned wall art. \n\n(3) Local music including \\*silent discos\\* and art-centric immersive audio experiences. (Post COVID obviously).\n\n(4)\u00a0We will NOT be serving caffeinated beverages or pastries that conflict with surrounding businesses.\u00a0We are hoping for a unique offering here and totally open to discussing how to make that happen.", "replies": [{"id": "gnmcslz", "text": "Sweet!  Good luck!", "replies": [], "depth": 5}], "depth": 4}, {"id": "gnmcu0p", "text": "well I did say no elevator pitch and if he doesn't like talking to girls he can call me.. lol. So I prob blew this one but oh well.. Thanks again!", "replies": [], "depth": 4}], "depth": 3}], "depth": 2}, {"id": "gnndxdv", "text": "I always ask for additional info before I show a space in our buildings. You get a lot of dreamers. People that have never done a retail business and have no way to come up with fit out money. Basically if you already have another location that would be enough for me. Also I need the description to figure out if the zoning works. A surprising number of people call about retail space for office, daycare, etc and none of those are allowed on the first floor in the commercial zone.", "replies": [], "depth": 2}], "depth": 1}, {"id": "gnmdq37", "text": "I do this for leasing spaces. I generally just ask a bunch of questions when someone calls on the listing though. Usually I have a list of things we don't want or can't have in the space that I can run through. The number \"gift shops\" that want to be hukkah bars in reality is amazing... \n\n&amp;#x200B;\n\nAlso, I get a lot of calls from people asking questions about spaces that can't open a business. It is just a fantasy for them. A small amount of work upfront helps to not waste my time.", "replies": [{"id": "gnmelt8", "text": "I totally get it. I\u2019ll prep a one-page for the future and a NDA as per others possibly just go to a broker. Totally did this out of order. I didn\u2019t expect it to be so formal for a store front.", "replies": [{"id": "gnnzywp", "text": "If anything this is what you want from a landlord. If he's doing this to you, he's doing this to all prospective tenants. This means the eco system of the plaza should always be in balance and even synergistic.", "replies": [{"id": "gno13aq", "text": "Great point here, always smart to put yourself in the opposing parties shoes.", "replies": [], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "gnmw11i", "text": "This is very normal.  No one wants to waste their time showing you the space if your company isn't going to work with the rest of the tenant mix anyway.", "replies": [], "depth": 1}, {"id": "gnn2b5k", "text": "Normal, wants to make sure you are with-in zoning, not conflicting with any exclusives written in other leases and also depending on the TI the landlord has to put into the space for you he want to make sure you will be a via bale business. Often landlords put in $100,000s in a small retail space for a specialized tenant and if your tenant goes under before the end of the lease they completely lose that investment. Think of landlord as an investor if they are putting money into the space and also remember they have regulations and other contracts in place.", "replies": [{"id": "gnochbr", "text": "\"TI\"? Tenant investment?", "replies": [{"id": "gnodwxi", "text": "Tenant improvements", "replies": [], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "gnn7n9w", "text": "Super normal, could be checking if your description violates an \u201cnon compete\u201d clause written into an existing tenants lease already. I had a chiropractor write in a non compete and I couldn\u2019t put a reflexologist in the building because it barred their business in the complex.", "replies": [], "depth": 1}, {"id": "gnng504", "text": "One more thing \u2014 \u2018Realtor\u2019 is a trademarked name for residential sales people who pay into the National Association of Realtors.\nYou are calling brokers.", "replies": [], "depth": 1}, {"id": "gnobcnw", "text": "You might be frustrated, but understanding what you sell and more about your brand is the only way to not waste both of your time. No point in touring if there are exclusives in place that you don't know about barring you from being able to open at that site. There is a lot of red tape behind the scenes with retail tenants at a property. \n\n  \nTLDR - I'd rather confirm your use works than waste both our time meeting when it doesn't.", "replies": [{"id": "gnoc2to", "text": "Should I feel comfortable informing the broker that I'm unfamiliar with the process? Or, should I retreat and educate myself first?", "replies": [{"id": "gnoifg7", "text": "I'm a broker so maybe I'm biased, but it helps me to know how much i need to explain things in the process to you. Theres plenty of newbies looking for space at listings and thats nothing out of the ordinary for the broker. If anything they should be more motived because they dont have to share the fee with a tenant rep broker. Only real way to learn is to do it.", "replies": [], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "gnp7i4a", "text": "If you want to just see the spot go look through the window. If you want to open a business be prepared to talk about your business. Especially if this is your first location and/or attempt at starting something like this because it\u2019s highly likely to fail.", "replies": [], "depth": 1}]