How do your tenants contact you?
I've always given my phone number out but I find that it has become a real detriment to my own productivity.  I'm thinking of setting up an email address and set a couple times a day to check it and respond.  

It will give me a written record if ever needed and I don't have to stop what I am doing to deal with the phone or get involved with leaving messages back and forth, etc...  If something needs to happen from the email I can copy everyone and all be on the same page.  I'll still give my number for emergencies, but try to make it clear that email is the preferred method.  

Any opinions?

How do your tenants contact you?
[{"id": "fs4n1v5", "text": "If water is pouring through the roof, I want a phone call, not an email.\n\nSomething less pressing? Email is always preferred.", "replies": [], "depth": 1}, {"id": "fs4of9g", "text": "95% people do not call or eMail. Text it.  If it is an emergency say gas explosion, fight, water plumbing rupture, I am sure the landlord can be charged for negligence.", "replies": [], "depth": 1}, {"id": "fs4p9s0", "text": "Through a secondary phone. (or one phone with two SIM's)\n\nThey can text, email and the like. If it's urgent, they'll text and call repeatedly.", "replies": [{"id": "fs4uulx", "text": "This is definitely helpful! I used to have a google voice number for my construction business, which was very helpful.", "replies": [], "depth": 2}], "depth": 1}, {"id": "fs4v3h9", "text": "I like them calling me. However; I always ask for them to summarize the call via an email so they can\u2019t lie about it in the future. \n\nLet\u2019s be honest, most nationals will email you and most locals will call you.", "replies": [], "depth": 1}, {"id": "fs4x5sf", "text": "I have a Google voice number that is dedicated for property management / tenants. I never answer it and prefer text, but I can get the message immediately if it's something important because it comes to my cell phone", "replies": [], "depth": 1}]