What's a natural way to ask new clients how they found you?
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[{"id": "icp8l04", "text": "I think you already know the answer to your question and just want to hear it from someone else. You absolutely should be tracking. Make sure your agents ask. It is not a difficult task to require nor is it an awkward conversation piece.", "replies": [{"id": "icp9col", "text": "I don't know why they absolutely refuse, like it's some faux pas to ask. So I thought I was in the wrong like maybe in CRE that's frowned upon. The problem is that 4 of them are the owners of the business and I don't have any kind of authority to be like \"ask them or else\" but honestly we're wasting the budget if I don't know what's working and what isn't, and even though I explained that they still refuse.", "replies": [{"id": "icpbl85", "text": "Maybe ask if you can send a survey to current/past clients.\n\nI know how all my clients find me, surprised they dont tbh", "replies": [], "depth": 3}, {"id": "icpesw5", "text": "That's even weirder to me lol. You'd think as people with skin in the game they'd also want to know what's working and what isn't just as much as you do. It sounds like you may have gone in with inexperienced people or ones that are not as serious as you are. \n\nYou should be having budget meetings every so often (quarterly at a minimum). Bring this up and talk about it.", "replies": [], "depth": 3}, {"id": "icq1x1s", "text": "A successful small shop and agents would allow for discourse especially if you\u2019re the marketing director, not them. You\u2019re not offending anyone and you\u2019re not ridiculing yourself by alerting them to a blind spot they may have. Its also easy to ask during a normal convo like  : \n\n\u201cfake laugh fake laugh haha you\u2019re great fake laugh. hey btw howd you\u2019d know about us \u201c", "replies": [], "depth": 3}, {"id": "id1yvc6", "text": "I would send a questionaire after the deal closes with a gift.  \nWhat did we do well?  What can we improve upon? How did you hear about us? etc.   Then track those answers in your database.", "replies": [], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "id0b76t", "text": "You can ask who referred you to us. Asking how you heard about us means we're relatively unknown. Asking who referred you gives the impression we have satisfied customers that refer us to others. That we even if you weren't referred you'll get your answer.", "replies": [{"id": "id0edhb", "text": "Good thinking! Thank you", "replies": [], "depth": 2}], "depth": 1}]