Reliable alarm company recommendations? ADT is not an option
After years of being happy with ADT my latest install is a clusterfuck, resulting in multiple calls to the fire department, many defective sensors, and completely inadequate tech-support. It has been a nightmare all nine months I have had it. Are there any competent alarm companies left? I am in Seattle’s Eastside.
[{"id": "hrbhzak", "text": "But you\u2019re happy with ADT and still want to change the provider?", "replies": [{"id": "hrcffzv", "text": "I think you read that wrong.  For years he was happy with ADT.  He no longer is as the latest install was a clusterfuck.", "replies": [{"id": "hrcp29c", "text": "Oh yeah I did. So here\u2019s my experience with the homes/commercial security companies\u2026\n\nThe back end support that monitors and sends cops is usually a third party company, not ADT or any other name you\u2019ve seen. It all comes down to the main company you\u2019re dealing with for customer support, ease of equipment use, technology and cost. At the end of the day, they all use the same back end support that is outsourced.\n\nSo, there\u2019s no better or worse company, just find out what\u2019s available in your area. ADT is just overpriced and overhyped bc of all the ads they do and it\u2019s the first thing people think of and imo it\u2019s not the best for the money.\n\nSometimes it all comes down to your area.", "replies": [{"id": "hrfl4ua", "text": "Ugh. Sounds right.", "replies": [], "depth": 4}], "depth": 3}, {"id": "hrv1h7n", "text": "Let us know which company you ended up contacting. Perhaps you\u2019ve found someone awesome we don\u2019t know about.", "replies": [], "depth": 3}], "depth": 2}, {"id": "hrfl33m", "text": "Not happy with them anymore", "replies": [], "depth": 2}], "depth": 1}, {"id": "hrbksax", "text": "I may be able to help.", "replies": [], "depth": 1}, {"id": "hrcoezd", "text": "Simply safe is a good DIY option.  Its a hell of a lot cheaper than ADT.", "replies": [{"id": "hrcpts1", "text": "SimplySafe can be bypassed using any low bandwidth frequency device: Remote control, walkie talkie, etc.  It was an issue a few years ago.  Hopefully, they patched it.  Essentially, the device's signal is the same as the signal from the SimplySafe device (door, window, etc).  If the device was pressed it would interfere with the signal the door/window device would try to send to the SimplySafe home base.\n\nA person could press a walkie talkie, open a door/window, close it and the alarm never sounds.", "replies": [], "depth": 2}, {"id": "hrfl84y", "text": "Thank you. I want something industrial strength and cloud-supporting.", "replies": [], "depth": 2}], "depth": 1}]