Electronic rent payments for small landlords and tenants
I recently acquired a small bay, multi tenant Industrial listing owned by a family partnership. They’re great people, quirky at times and very particular about many things. 
One of the particularities is using an electronic payment method I’ve never seen before called Zelle. Apparently a lot of banks offer it. We just got a lease signed today and the tenant went to pay his deposit and first month rent but he has a limit on transaction size. I can see this being a potential issue to work through as we fill vacancies and renew tenants and convert them to this method of pay. 
Does anyone have experience with this system or another form of electronic payment that’s easy for landlords and tenants to use? They don’t want to use ACH.
[{"id": "huoy3r8", "text": "Zelle is built into my bank account. I have it whether I choose to use it or not. It appears to be excellent for digital payments the money transfers within a minute or two and once the money is transferred there is no waiting period on using that money. \n\nI have some tenants that use it to pay their rent and I\u2019ve never had an issue with Zelle. I have only been using it for around one year and I don\u2019t know what they are like when you encounter a problem. \n\nI do believe there is a limit on how much can be spent per transaction and per month however I\u2019m not sure what that is and it is probably is different from bank to bank.", "replies": [], "depth": 1}, {"id": "hup0wzs", "text": "Zelle is fine for paying a friend for groceries, a sitter for your kids, or your fantasy football dues.  \n\nI wouldn't accept commercial rent payments via any electronic system.  All can be cancelled/reversed.  Checks cannot.\n\nGo getta check.", "replies": [{"id": "hup6exv", "text": "Checks can bounce", "replies": [], "depth": 2}, {"id": "hupu6wd", "text": "I'd guess more rent transfers by ACH than paper check these days.", "replies": [{"id": "huqg28i", "text": "What is ACH?", "replies": [], "depth": 3}], "depth": 2}, {"id": "hurqhvi", "text": "Zelle is straight from one\u2019s bank account into another. How do you cancel that once it\u2019s in the account?", "replies": [], "depth": 2}], "depth": 1}, {"id": "hup1ps8", "text": "Checks or ACH.\n\nI don't see why they want to use Zelle but not ACH. What's the difference on their end?\n\nIt's one thing to use Zelle to collect rent from residential tenants on a small number of units. It's something else entirely to use it for business-to-business payments.", "replies": [{"id": "huprts2", "text": "There is usually a nominal fee for sending ACH payments.", "replies": [], "depth": 2}, {"id": "huptw85", "text": "Big banks are pushing consumers to Zelle through user interface design. For example, one I use, Zelle is prominent in the app but other options are buried. Or wherever I add someone to the pay-by-check feature, it asks me if I'd rather do Zelle. Then the ACH requires multifactor authorization while Zelle does not.", "replies": [], "depth": 2}], "depth": 1}, {"id": "hupqeuc", "text": "Look into the mini storage type payment system and electronic lock system. Just remember to stay on evictions and don\u2019t just stay on auto lock for non payment.", "replies": [{"id": "huq4tme", "text": "Not sure this is even legal. These are term leases with small businesses, not storage facilities.", "replies": [{"id": "huqc0hj", "text": "Depends on local laws. But it takes 24 hours to evict and you just hit the button after checking with the local court. It just makes management easier and all payments can be made into the same software that tracks everything.", "replies": [{"id": "hur0uav", "text": "I\u2019m sorry, but none of this had anything to do with evictions. Appreciate the comments but they aren\u2019t really helpful here.", "replies": [], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "huq4cij", "text": "I\u2019ve used Zelle many times for personal payments, and it\u2019s fantastic.  However I don\u2019t know if I would use it for professional rent payments.  There\u2019s confirmation numbers and everything but seems a little amateur to be paying your rent using that.  It\u2019s the equivalent to CashApp or Venmo, but built into your bank.\n\nHope this helps in some way for you", "replies": [{"id": "hurq9ky", "text": "But it also goes straight from your bank account into the recipient\u2019s bank account. No need to transfer it out of the cash app or Venmo into your bank account. Zelle is owned by a company that\u2019s owned by the big banks so it\u2019s fair to say it\u2019s safer than other third party apps.", "replies": [{"id": "hus31wd", "text": "I agree it\u2019s way safer.  Just would be put off the business to business transactions that way.  There more profession ways to transfer funds.", "replies": [{"id": "husqyg6", "text": "For free?", "replies": [{"id": "hussvfn", "text": "Yep, Zelle is 100% free.  Unless you\u2019re asking about other alternatives.  Then I have no idea what\u2019s free and not.", "replies": [{"id": "husy90i", "text": "I\u2019ve been using Zelle for some time now. I was asking if the professional alternatives are free.", "replies": [{"id": "husyd8n", "text": "Ah ok gotcha.  I wish I had an answer, I\u2019m sure someone will chime in if they know of something.\n\nZelle is dope I\u2019ve been pleasantly pleased.  I don\u2019t really want a third party app like Venmo or cash app", "replies": [], "depth": 7}], "depth": 6}], "depth": 5}], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "huq4kwp", "text": "They don\u2019t want to do checks anymore because they travel a lot. They\u2019re winding down a bit and trying to streamline, hence finally using a broker for their leasing. I\u2019m helping them bring their rents up to market to better position for future disposition. It seems like they should be doing ACH.", "replies": [], "depth": 1}, {"id": "huq4rqg", "text": "I have been using Azibo with good success.", "replies": [], "depth": 1}, {"id": "huqs9h0", "text": "I only take money orders it\u2019s just easier then taking e payments", "replies": [], "depth": 1}, {"id": "husmn9o", "text": "My home insurance payed out a claim using zelle", "replies": [{"id": "hux6ldw", "text": "That\u2019s really interesting. Better than waiting for a check, I guess!", "replies": [], "depth": 2}], "depth": 1}, {"id": "husnpm0", "text": "Apartments.com is free\nWorks well", "replies": [], "depth": 1}]