Brokers, how do your firms handle CRMs on a broker-to-broker basis?
My company pays for their own CRM and has all of the brokers on it. I do know many other firms that simply have the teams/individual brokers handle their own CRMs. It's nice that the company pays for it but it comes with drawbacks.

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How do your own firms handle it and what do you prefer? I personally hate that my company handles their own CRM as the person who runs it has very little experience using it and barely knows what they're doing. It's a nightmare when changes to the system need to be made and only admins have permission to do so.
[{"id": "hvzjnst", "text": "National CRM (essentially part of the the Office subscription (Dynamics), but customized to suit) that is simply part of the costs out of splits.\n\nIt is managed by shared admin staff accross the company, but team and individual assistants can also add to system (and brokers themselves should they so desire).\n\nIt's nice that it's included but not as nice that the database is shared. On the other hand you also get a massive database to use!\n\nLarge firms are becoming data companies and, in all seriousness, the goal is to eliminate (or massively reduce the number of) brokers in the future by collecting *all* the data. That's why a few brokers still use their own system, but they're dying out because they don't have the resources to replicate the power of the national system.", "replies": [], "depth": 1}, {"id": "hvzq0be", "text": "I have found enaia to be a tremendous platform. We have used it on our team for several months and have found it to be a very powerful tool. David the founder is on here frequently, I highly recommend connecting with him.", "replies": [], "depth": 1}, {"id": "hwfkz42", "text": "Our national CRM is Salesforce.   If you opt in, your are charged monthly and it\u2019s taken out of your commissions or you can use whatever you want. \nI\u2019m not enamored with Salesforce but it already has a lot of data/contacts I use on a regular basis.", "replies": [], "depth": 1}]