New to CRE and joining a family office to help streamline operations. I would appreciate any tips.
Hi all,

I'm joining a small-ish family office that has about 500k sq. ft. of office space under management (the bulk of it in one building) in a major West Coast Metro.   I'm coming from a financial operations background and I am being hired to help institutionalize the office to look better to banks and potential partners.  I am going to help change the culture from a few dinosaurs that left/retired.  If you have time, could you help me out with a few tips?

* I am going to help organize the security guards and the janitors.  How do you guys currently schedule them?  Is there a "best practice" for efficiency?
* I know Argus is the mainly that my new firm uses for lease calcs, but are there other reports that are necessary that come from outside this program?  

I'm going to have a fluid position where I will handle ops, project management and be an assistant property manager.  Anything that you think will be necessary to know would be awesome. Books/blogs/whatever would be great, too.  I have been waiting for an opportunity to this world and it literally came up over this weekend.

Thanks for any and all help.
[{"id": "clt07gu", "text": "Regarding Argus: I haven't seen a better program that wasn't in-house for processing lease terms and options.  But always seek reach out to brokers for market pulse in regards to negotiating leases. \n\nAlso, you should Google search and look into joining BOMA, and possibly ULI as well. ULI is very good, but BOMA is more specialized in property management. ", "replies": [], "depth": 1}, {"id": "cltgaf0", "text": "the key to property management (and basically the entire CRE industry) is fresh, reliable market information. And that comes from Brokers. Get to know both the top tenant rep brokers in your market, as well as the other agency leasing brokers. With that knowledge you can make sure you retain your tenants as much as possible and attract new tenants when vacancy arises. after all, you can only collect PM fees when there are tenants paying rent.", "replies": [], "depth": 1}]