Commercial rent question dealing with automatic payments
I have a property in ohio and rent on a unit went up 2 times in the course of two years per the lease I had them sign . I have them on automatic payments but the system never changed their rent to account for the increases . Can I ask for the rent they didn't pay due to this ?
[{"id": "guik1re", "text": "Yes but you should reach out to address it.", "replies": [], "depth": 1}, {"id": "guilrvo", "text": "Already ans it. These  days most claim they have no income wanting a discount or just pay 25% rent to avoid eviction.", "replies": [{"id": "guimp9l", "text": "I wasn't sure , it was completely my fault . I forgot to look and they have been there since 1967 . They literally came with the building haha . But wasn't sure if it was proper to ask for it.", "replies": [{"id": "guivb0r", "text": "You're entitled to it, but reach out first in case they need a payment plan to catch up\n\nAnd moving forward, ALWAYS check your monthly posting \ud83d\ude0a", "replies": [], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "guinudv", "text": "Unless there is something funky in the lease, you are certainly entitled to that money. My approach would depend on how much term they have left on the lease and if you want to keep them around. If this is a tenant you want to keep I would reach out to them and bring it up without placing any blame and see how they respond. If they are committed to not paying what is owed in a lump sum, you can work out a payment plan over a long period of time or just add more term to the original lease. If you put the question out there in a cordial way they may just accept, so start there, but prepare to work with them to negotiate a solution.", "replies": [], "depth": 1}, {"id": "guiujif", "text": "Yes, and you certainly should. There have been times that I have made mistakes like this and the best way to approach it is by saying that you send out those rent bills as a convenience to them but you have to go according to the Lease and only written documentation agreed upon and signed by both parties can change that. It helps to be on good terms with your Tenants and just explain it in a nice way.", "replies": [], "depth": 1}, {"id": "gum7hhh", "text": "Do you mind sharing what online rent payment service you use? I'm not sure what folks use in the commercial space, like how Cozy.co and Avail.co are commonly used in the residential space.", "replies": [{"id": "gum7mlw", "text": "I actually use cozy , but that was where I messed up and forgot to adjust it and it just kept collecting what I had told it to.", "replies": [{"id": "guna38i", "text": "How do you like cozy? Do you just use it for online rent collection, or do you use it for anything else?", "replies": [{"id": "gunb6w9", "text": "It's does it's job as long as you give it the correct information and it's pretty quick . I just use it for the rent collection . I travel alot and this way I don't have to worry about the mail .", "replies": [], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "gumwqfz", "text": "I don\u2019t think you are likely to get the money. They\u2019ll probably argue that you charged them for rent that month and they paid what they were asked to. Especially down the line I\u2019d say that\u2019s long gone.", "replies": [{"id": "gumx2az", "text": "Contracts are not in the signers favor ever but I don't know how hard I will fight it . It's 1000$ and it might not be worth the loss of a tenet . I'm currently waiting for their response.", "replies": [{"id": "gumx8w8", "text": "Loss of tenant and if they don\u2019t agree to pay the only way to get to it would be through courts which can also get nasty. When did the rent increase first go into play? If you\u2019re trying to get rent from two years ago I\u2019d say that\u2019s beyond a reasonable time period", "replies": [{"id": "gumxe7c", "text": "The first one was 2 years ago", "replies": [{"id": "gumxi10", "text": "It\u2019s unfortunate but ideally you should of caught this much earlier on. Might be tough to get it but good luck!", "replies": [{"id": "gumxqlq", "text": "Oh I definitely should have . I just missed it . I have no excuse.", "replies": [], "depth": 6}], "depth": 5}], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "gurlosf", "text": "They owe you that money contractually.  Collect it.  Take the blame for the mistake and apologize. Make some concessions on how and when the back rent is due. Be prepared to offer a discount of 5-10% or something for the hassle if they get upset.  Get it all in writing.  They will pay, they accounted for the rent increases when they signed the lease. They probably haven\u2019t noticed the issue either and will probably be understanding.  If they\u2019ve been there since \u201867 then they aren\u2019t going to just pick up and move, the barrier to exit is too large.   \n\nIt\u2019s your money, they are just holding it for you.", "replies": [], "depth": 1}, {"id": "gwc0ma8", "text": "Of course, it is what was agreed to.  I would make sure to discuss it with tenant first.", "replies": [], "depth": 1}]