Broker response time to financial requests- community question
This is not a venting or complaining post-I genuinely want to know how others do business.

I’m a very fast paced person overall- life, business, family etc, but also understand large commercial deals take time.  

What kind of response time do you expect from brokers in terms of basic financials from sellers?

My current situation-emailed my broker 9 days ago with a few properties I would like numbers for.  All 4 properties checked my boxes: affordable, they paid the bank note, room to grow financially and room to expand physically.  I got no response from them.  Four days go by and I sent a follow-up email (I prefer over the phone or face to face communication, but everything has to be In writing nowadays) and again got no response.

Yesterday around 3 pm I get a phone call from my broker, it’s been 9 days since my initial email “hey I’m getting in touch with those sellers that you sent me, tonight.”  

It didn’t occur to me at the time, but NINE days have passed since my initial request and they have yet to make contact.  All I am asking for are some basic financials- can they prove the income claims, can they provide financial info required by the bank (when the time comes?) things of that nature.  I’m literally only looking for the basics at this point.

Am I right in being upset that my brokers haven’t even made contact?  Or do I need to give them a few more days before voicing my frustrations?  

I appreciate any of your inputs’ on this.  I think I have reason in being upset here, but would like to hear from a more experienced community.

Thanks
[{"id": "i3hr4d1", "text": "Don\u2019t know how it is for the private client, but that seems a bit excessive. Feel like sometime requests will go 3-5 days if it\u2019s over a weekend or is an involved ask, but even then we generally will shoot an email saying we will follow up as soon as we can.\n\nIf it keeps happening I\u2019d stop doing business with that broker.", "replies": [], "depth": 1}, {"id": "i3hygdf", "text": "That feels like you aren't this broker's priority. Have you done a deal with this broker before? If you haven't, it's possible he or she considers you a time waster, or a low value lead.\n\nIf this isn't the case, then It's possible the broker has something else going on in their life they could have informed you about to justify the slow response. 9 days is a long time for an unexcused silence.\n\nI would say that if this broker is slow to respond and it begins to materially affect your business, then there are plenty of fish in the sea. Brokers are a dime a dozen, and finding an experienced broker you like and who knows what they're doing shouldn't be too hard if you're in a reasonable market.", "replies": [{"id": "i3hzv5u", "text": "I have yes, they\u2019re good people and would understand my frustrations.  I\u2019m not a big client or player by any means, but if they don\u2019t have time for me, i just need to know is all", "replies": [{"id": "i3iqy9b", "text": "what are you buying?", "replies": [{"id": "i3isw65", "text": "10+ acre storage facility.", "replies": [{"id": "i3ivf3a", "text": "Nice. \nTx?", "replies": [], "depth": 5}], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "i3i1f21", "text": "Assuming the deals are on-market, are they the listing agents on the deals?  If not, the likely reason is that you\u2019re adding another link to the chain.  Go directly to the listing agent.  If the deals are truly good, they will likely have other buyers that aren\u2019t represented by brokers asking for half their commission.  Buy-side brokers are often perceived as massive wastes of time.", "replies": [{"id": "i3i2zgn", "text": "This is new to me (buyer side brokers) but I appreciate that.  That is my next step if I don\u2019t see something today, but it\u2019s good to know I\u2019m not blowing this out of proportion. Thank you", "replies": [], "depth": 2}, {"id": "i3i302e", "text": "This is new to me (buyer side brokers) but I appreciate that.  That is my next step if I don\u2019t see something today, but it\u2019s good to know I\u2019m not blowing this out of proportion. Thank you", "replies": [], "depth": 2}, {"id": "i3i31i5", "text": "This is new to me (buyer side brokers) but I appreciate that.  That is my next step if I don\u2019t see something today, but it\u2019s good to know I\u2019m not blowing this out of proportion. Thank you", "replies": [], "depth": 2}, {"id": "i3ikoxj", "text": "This. In my experience, you don't need a buyer's rep if you are finding the deals. Go direct. Have your RE attorney at the ready. Unless they have an institutional background in underwriting and you can pay them for the service of fully underwriting each deal to your specs...Even then, is that a 1% of PP job?", "replies": [{"id": "i3knfdg", "text": "Exactly this", "replies": [], "depth": 3}], "depth": 2}, {"id": "i3kno8v", "text": "As a broker, I agree here. The worst thing a Buyer can do is get themself a Buyer-Side Broker to play telephone between you and the Seller\u2019s Broker.", "replies": [], "depth": 2}], "depth": 1}, {"id": "i3iw2xk", "text": "That seems excessive. Can certainly take time but even if I am waiting for a listing agent to get me the information I try to say something every few days at least so they know I haven\u2019t forgotten about the request.", "replies": [], "depth": 1}]