questions for property Management small strip centers
I am soon to be under contract for a brand new multitenant building with national tenants (but franchisees).

I'm out of state, full time employed and therefore will need to hire a local property manager.

I've got some names but wondering what I should be looking for?  What are reasonable industry standard fees?

I assume I want a company that also has a leasing side, in case I need to retenant.

Thanks
[{"id": "ip3l9s5", "text": "3-4% of total receipts is national average fee. \nThings I look for\n- local. Make sure the manager lives or works near the property. Small centers can down on the priority list but it helps if the PM (property manager) is a customer of the center or in the area. \n- accounting is important to us so we ask for a sample monthly report. If they use Yardi that is a plus. \n- responsiveness. If they aren\u2019t quickly returning questions when they are trying to win your business they certainly will not be quick when tenant issue arise. An unresponsive manager can cause huge headaches like a tenant claiming structural eviction due to a backed up toilet (even if the tenant doesn\u2019t have a good argument). \n- 24 hour coverage. Do they have someone on call 24/7?\n\nAlso leasing and PM do not have to be the same. Find the best leasing team and hire them. There are some efficiencies with being under the same roof but not enough to sacrifice an A+ leasing broker. \n\nHappy to answer any other questions\u2019!", "replies": [{"id": "ip3np60", "text": "This is incredibly helpful. \n\n\nThanks.", "replies": [], "depth": 2}, {"id": "ip3o1up", "text": "Did have another question. Is the property manager fee usually recoverable via TICAM?\nI bet the answer is \"read the lease\", which I will. Just wondering if this a standard expense.", "replies": [{"id": "ip3pp6x", "text": "We almost always have the right to recover management fees. But yes, read the leases. National tenants (some negotiate leases on behalf of franchisee) often try to strike this so read carefully. \n\nCongrats on (almost) getting the property tied up!", "replies": [], "depth": 3}, {"id": "ip43afu", "text": "thats a negotiated thing and its common for the lease to state the amount (am too).  Thats a non answer way to say read the lease I guess, but if they weren't jackasses you can charge it back.\n\nTo answer the question in your original post its actually common for leasing and pm to be separate.  When hiring PM i'd be more concerned with maint, accounting, and reporting.  Your broker just needs to be able to fill space, its a different thing.", "replies": [{"id": "ip489r6", "text": "I can't believe I got a response back from numnumlobster! I feel like I made it!\n\nGood point about the broker. You guys have given me great advice.", "replies": [], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}]