Loopnet calling owners directly saying we're not doing our job?
TLDR; A co-broker just told me that a Loopnet salesperson called one of his Landlords last night. He said we're a great firm but not marketing his listing properly. Said it needs to be a premium listing and we're not doing our job.... Even though we had it listed as a Silver listing..

Has anyone had anything like this?
[{"id": "gf2lrty", "text": "Pretty damn shady if true. I\u2019d be ripping someone a new asshole at Loopnet/Costar. Time to get that premium listing for free.", "replies": [], "depth": 1}, {"id": "gf2lx3o", "text": "Wow... that's some shady shit. Loopnet is the most overpriced POS service IMO. I tried it for a couple years, never got a lead from them that ended up in a sale. Expensive lesson.", "replies": [{"id": "gf32y8m", "text": "How much did that cost if I may ask?  My primary business is a totally different industry where there are other idiots wanting to send leads to you that are terrible all the time lol.  So annoying.", "replies": [{"id": "gf33tzg", "text": "I remember it being something like $150-170 a month", "replies": [{"id": "gop3g9g", "text": "Lol that\u2019s cheap unless you\u2019re selling junk", "replies": [{"id": "goq6lgd", "text": "The costs add up, there's no point in throwing away money on stuff that doesn't give back value", "replies": [], "depth": 5}], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "gf2nfoo", "text": "Loopnet is owned by costar which announced this year that they\u2019re getting into sales. They are officially your competition", "replies": [{"id": "gf4kwe2", "text": "Link?", "replies": [{"id": "gf4nt84", "text": "I assume he is referring to the Ten-X acquisition", "replies": [{"id": "gf535j2", "text": "I can understand the worry, but they\u2019d likely have to restructure their entire business model considering they\u2019d be cutting off the heads off their largest clients. They\u2019ve spent 35 years becoming a borderline monopoly with insane YoY growth catering to the brokerage community...to throw it away? I just don\u2019t see the play. Then again, we do live in a world where Kodak can pivot into Pharmaceuticals....and I\u2019m certainly no Bobby Axelrod.", "replies": [], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "gf2ow3d", "text": "Yea. Sometimes they will give u the courtesy of asking u before going to your client direct.\n\nIf brokerage was a easy as just posting a listing to the internet our industry wouldn't exist", "replies": [], "depth": 1}, {"id": "gf2r02s", "text": "No surprise, they are pushing hard for their new Signature Ads.  Just tell your client to search for their property on LoopNet and they will see its there.  It's a pretty shady sales tactic considering CoStar team has told me personally that the majority of their Signature Ads are purchased by Landlords directly and not brokers so their new strategy is to target the LL's in their sales efforts.", "replies": [{"id": "gfbog0c", "text": "Yup I can vouch... CoStar has been trying to pitch us to pay for expensive advertising ... Diamond for lease listings cost $4500/mo and Platinum is $2,300", "replies": [], "depth": 2}], "depth": 1}, {"id": "gf2w3yy", "text": "Wonder when they\u2019ll get sued for tortious interference? Anyway...", "replies": [], "depth": 1}, {"id": "gf2w6kn", "text": "CoStar - Loopnet is shady as fuck. Crexi is a lot better.", "replies": [], "depth": 1}, {"id": "gf2z8fs", "text": "Paying them thousands a month just for them to slander you??", "replies": [{"id": "gf46hgn", "text": "They seem to be leaning towards the Yelp   business model", "replies": [], "depth": 2}], "depth": 1}, {"id": "gf2zn94", "text": "I've spent at least $6,000 on LoopNet with 0 closed leads. All entirely outside of what we pay for Costar. \n\nCrexi is less than half the price and feeds us great leads daily. \n\nI hate LoopNet with a passion.", "replies": [{"id": "gf310ds", "text": "Oddly we get higher quality leads with loopnet than crexi. So much so that we canceled Crexi Pro. We got a lot of fake people from Crexi.", "replies": [], "depth": 2}], "depth": 1}, {"id": "gf3lm0o", "text": "Loopnet is trash. Crexi all the way or atleast until they get bought out by costar.", "replies": [], "depth": 1}, {"id": "gf3sst5", "text": "Fuck costar", "replies": [], "depth": 1}, {"id": "gf440c6", "text": "Lawyer here, Loopnet is arguably interfering with your listing contract. They deserve a cease and desist letter at least.", "replies": [], "depth": 1}, {"id": "gf495hh", "text": "That better not be fucking true", "replies": [], "depth": 1}, {"id": "gf4dag3", "text": "Former researcher here and currently work marketing at a REIT and costar did the same thing to us about a week ago (they didn\u2019t call out the broker they claimed another market of our REIT pays for premium listings and we weren\u2019t doing our job and needed premium listings AND costar accounts lol). In my market a lot of the main brokerage companies laid off or furloughed a lot of admin staff, research, and marketing. These people typically had costar accounts paid by the brokerage on a per month basis, so less support staff means no subscription revenue for costar. My guess is they\u2019re trying to make up that deficit and like truly desperate sales reps they\u2019ll throw someone under the bus to get that sale. Sorry you had to deal with that as I know owners\u2019 relationships with listing brokers can take years to develop and then some bs like this jeopardizes it. Reach out to your firm\u2019s assigned loopnet sales rep and see if it was him/her that made the call, and if it wasn\u2019t that person let them know your not happy and maybe they can help. Good luck!", "replies": [], "depth": 1}, {"id": "gf4jw3h", "text": "Whats the future for commercial brokers look like if all these shady practices are coming about?", "replies": [], "depth": 1}, {"id": "gf4ouw7", "text": "Yes this happened to our team....so savage and stupid", "replies": [], "depth": 1}, {"id": "gf4q8e0", "text": "Yup. Commonly used line this past summer.", "replies": [], "depth": 1}, {"id": "gf4ucpe", "text": "Isn't it the brokers that pay for Loopnet the most (more than landlords)? Seems like a great way to piss off your main clientele... \n\nLoopnet has been abusing its position as the dominant player (essentially only player before CREXI...) in the sub-institutional online marketplace for CRE for years.", "replies": [], "depth": 1}, {"id": "gf6856t", "text": "Its like they sit around all day trying to find new ways to make their customers hate them", "replies": [], "depth": 1}, {"id": "gf857z9", "text": "cre folks..the best kept secret in the space is Catylist. www.catylist.com. Has both C* style researched data, marketing and public side www.commercialexchange.com like L*. Will push you leads, has a built in email platform, national access to all markets, needs/wants, etc. Crexi is good for marketing but Catylist has the data and marketing benefits. C* is just acting like the monopoly they are, suing Crexi, knocking out Xceligent while the FTC is asleep. Under 100/month in most markets with no contract to be afraid of auto renewing.", "replies": [], "depth": 1}, {"id": "gfcb0hh", "text": "Its completely false.  Did some fact checking w/ other owners and brokers and their reps.  They are pitching boosted Loopnet exposure to the owners to get the owner to use their marketing budgets to get better exposure online.\n\nBroker is not being cut out at all in fact the broker is getting a free boost in exposure and 100% reaps the benefits of this for free.", "replies": [], "depth": 1}, {"id": "gi7qcq5", "text": "myelisting doesn't do that!", "replies": [], "depth": 1}, {"id": "gt7uemq", "text": "Literally, a data center protected by a bunch of lawyers. If I was some sort of vigilante hacker I would just publish all their data and watch the show.", "replies": [], "depth": 1}]