PSA: Commercial List Agents, Answer your phones!! Please.
If you post a property for sale, please answer your phone. If you're in a meeting or on another call, we get it. But call back...it's been 3 days and I have a cash buyer. 

Thank you for coming to my TED Talk.
[{"id": "hpo9aq2", "text": "That's what all the residential agents say", "replies": [{"id": "hpow5sy", "text": "Lol, residential agents are just as bad.", "replies": [{"id": "hpoygs5", "text": "Was referring to lack of vetting and always having \"cash offers\" with \"quick closed\" and \"experienced buyer\". Typically haven't even seen proof of funds, prior projects and if their point of contact is the authorized signatory.", "replies": [{"id": "hpp1eo0", "text": "I wouldn't call a $200k property if I didn't see proof of funds or spoken to the LO who gave the pre-qual, let alone a $1M multifamily. I understand that others aren't like that but that's why I'm actually in the business now. I've seen so many people mishandle simple situations. I at least have that foresight going for me haha", "replies": [], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "hpona2d", "text": "I was just going to say \u2026.. I\u2019m guessing this person is a residential agent. If you knew how much time was wasted by residential agents then you would understand why they likely are not making it a priority to communicate with you.  I personally call everyone back but trust me as a result I\u2019ve got endless stories of why Resimercial brokers need to stay in their own court and why CRE folks despise working a deal with them on the other side. Think about the know it all client that tries to tell you how to do your job, now make that person represent the other side and be your point of contact\u2026. That\u2019s what it\u2019s usually like. You want to serve your client, refer them to someone that gets their calls picked up.  Client will be better represented and advised, you\u2019ll get paid still. And if you are actually a CRE broker and this is repeatedly happening, ask yourself how did I get a reputation that people are screening my calls.", "replies": [{"id": "hpovy2y", "text": "I'm new in CRE. My focus has been multifamily... So I don't have a reputation yet. We're looking at. $1M Multi family my clients want to pay cash. We'd like to see it and put in an offer.", "replies": [{"id": "hpoy6ec", "text": "What are you saying when you call?  Have you already recieved and reviewed the marketing pack?  \n\nThe other problem with res agents is they pull this \"Hey ive mever even spoken to you about the property but I want to tour it with little notice and waste your time\".\n\nDoes it have vacant units?", "replies": [{"id": "hpp13b7", "text": "Hey I'm xxx from xxx I have accredited buyers who are interested in seeing the property on xx (a 6 day notice)\nGive me a call back on (My number).", "replies": [{"id": "hpqmwtw", "text": "Just say:\n\n\u201cOne of my clients has interest in potentially pursuing a purchase of this property. Is it still available and when can we get on site / inside to check it out. Call me when free\u201d", "replies": [{"id": "hprlo7t", "text": "Golden, thank you", "replies": [], "depth": 6}], "depth": 5}], "depth": 4}], "depth": 3}, {"id": "hpqcj0w", "text": "Do what I do. \n\nCall. Text. Email. \n\nNobody is going to stop me from hurrying up and waiting.", "replies": [{"id": "hptb12n", "text": "If a buyer-broker starts texting me when I haven\u2019t responded to their email or call yet, they are going to the bottom of every list and only being used to pad my offer stats.  I read every email and listen to every voicemail. I don\u2019t need you blowing up my texts because you are impatient.", "replies": [], "depth": 4}], "depth": 3}, {"id": "hptb7jc", "text": "So Multifamily is one of my areas of focus.  If the listing is with one of the large national firms with a multi team, they aren\u2019t calling you back.  A deal that small they will only do in house.  If it\u2019s a local or regional broker then the challenge is that price point gets bombarded by calls from residential agents and everyone says they have a cash buyer and everyone wants to tour. It\u2019s a pain to organize tours on multi buildings so if I haven\u2019t seen you sell multi before it\u2019s going to be tough to get a tour. Also have you asked for all the pertinent financials, rent roll, etc?  If someone calls me wanting a tour without asking for what\u2019s actually important I know the are full of it. 50% of the Multifamily I sell the buyer does do without ever seeing anything more than the financials and a basic inspection. If you aren\u2019t covering what\u2019s important to a buyer pre your then that broker is writing you off.", "replies": [], "depth": 3}], "depth": 2}, {"id": "hps70ih", "text": "I never return a residential broker\u2019s call. No matter how many \u201ccash buyers\u201d they have or who they are", "replies": [], "depth": 2}], "depth": 1}, {"id": "hpooqhe", "text": "No one is entitled to a call back.", "replies": [], "depth": 1}, {"id": "hpou0ko", "text": "Everyone is a cash buyer these days.  They are usually just going with the biggest names with the greatest likelihood of closing before they get to you.", "replies": [{"id": "hpow2ml", "text": "Dang. By biggest name do you mean individuals or brokerages?", "replies": [{"id": "hpp0bpv", "text": "whichever is the best for closing.  Best individual, best brokerages and people you know well/ want to do a favor for, move to the top of the line", "replies": [{"id": "hpp19b8", "text": "Lots of guys will kick the tires, try to spend an hour trying to talk you down on price, talking about comps and renovations, etc. trying to be the next andy beal and get a steal.  Then when they can't make the offer you are looking for, they start talking about how you are stupid and don't know business, and then to call them when noone puts in an offer.\n\nIts just a hassle.", "replies": [{"id": "hpp2a9p", "text": "That's totally not how I roll.  I was a diplomat for 15 years. I know how to talk to people respectfully and build relationships.", "replies": [{"id": "hpphbbi", "text": "I don't doubt it, just that I can see why a realtor wouldn't take more calls if They've got solid offers from known quantities.  In the old days, I'd say go to industry events, meet everyone, and then when you call and leave a message its, \"hey, it I met you at \\_\\_\\_\\_\\_, I've got an offer for X if you'd like to discuss\"", "replies": [{"id": "hppiakp", "text": "On CREXI for two whole days. I called 10 hrs after it dropped.", "replies": [{"id": "hps76h0", "text": "Lmao if you have a solid reit behind you why are you calling my listing? I\u2019m calling that reit. Don\u2019t need a broker to broker me", "replies": [], "depth": 8}], "depth": 7}], "depth": 6}], "depth": 5}, {"id": "hpp6at7", "text": "Sounds like an industry full of assholes lol.", "replies": [{"id": "hpphv30", "text": "There's a lot of money to be made and a lot of guys want to take the shortest path there, so there's a lot of bullying to get what you want.  It's not that successful, but I feel like if you've got a solid REIT behind you, you can make a lot of demands because you are the big money man and it works, some of the time because people want to keep you happy.", "replies": [], "depth": 6}], "depth": 5}], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "hpp2kly", "text": "I mean are you really in the multifamily game at this point if you aren't sending in LOI's with hard money day one sight unseen? (I am only half joking...)", "replies": [{"id": "hpp7jh9", "text": "haha. I thought about this. Appreciate the guidance. (even, half joking)", "replies": [{"id": "hppfex8", "text": "Easy for agents to forget to call you back so that their seller never hears about you and your potential buyer. Whole different thing for them to not hand over an LOI to the seller. I have sent in blind LOI's on more than one occasion when listing agent didn't want to play ball.", "replies": [], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "hpp3zp4", "text": "You have entered the Bermuda Triangle period of end of year holidays. I wish you the best of luck, but I am closing two deals right now and the responses are delayed at best.", "replies": [{"id": "hppijof", "text": "Congrats!", "replies": [{"id": "hppja4u", "text": "Thanks just hope everything goes smoothly as I am in a 1031 on one of the projects.", "replies": [{"id": "hppjdoz", "text": "Did the shot clock start?", "replies": [{"id": "hppjkgt", "text": "I am waiting for escrow to close for it to start any time now.", "replies": [], "depth": 5}], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "hpp8t7w", "text": "I think you\u2019ll find out soon enough that in 9 of out 10 cases, no call back means they\u2019re working on a PSA with another buyer but not under contract yet. They\u2019ve got you all riled up and on the hook without calling back\u2026 that\u2019s exactly where you want a backup buyer.", "replies": [{"id": "hpucf47", "text": "That\u2019s probably true BUT have the decency to tell them? \n\nEarly in my career brokers / tenant\u2019s didn\u2019t call me back. Since then (13 years ago) I make sure I call everyone back.", "replies": [], "depth": 2}], "depth": 1}, {"id": "hpp90t9", "text": "It\u2019s the holidays. People deserve to take some time off and be with their families. Nobody can work 365 days a year.", "replies": [{"id": "hppip5i", "text": "It was listed on Tuesday.", "replies": [{"id": "hpsb1bv", "text": "It\u2019s still not going under contract until 2022 at this point. Attorneys aren\u2019t able to get a contract negotiated before year end either in most cases.", "replies": [], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "hppc8pg", "text": "It\u2019s multifam? A bite size deal at $1mm? It sold before it was ever listed. Haven\u2019t you heard we are in the future where even dog shit sells at compressed caps overnight\u2026", "replies": [], "depth": 1}, {"id": "hppgfz3", "text": "what a joke", "replies": [{"id": "hppirte", "text": "Please explain", "replies": [], "depth": 2}], "depth": 1}, {"id": "hpphml3", "text": "Lol, no thanks buyers broker or resi broker.", "replies": [{"id": "hppi5vk", "text": "Please explain?", "replies": [{"id": "hppkkjg", "text": "Based on my 18 yrs experience with NYC comm sales,  the probability of a successful transaction when dealing with  investors represented by outside brokers are extremely low.  There is a multitude of reasons.  Sometimes it's commission related. Often times it's a specific request  from the seller that we only deal directly with investors. \n\nI always found it funny when a buyers broker would state that we HAVE to co broke our listings because they think that all brokers are Realtors or must comply with Realtor rules and regs. Simply not true.\n\nThis does not mean that I advocate for not returning phone calls.", "replies": [{"id": "hppm0e5", "text": "I totally get that. In this case, I'd rather get my clients the deal than worry about my co-broke. I'm building relationships for long term business. No one night stands here.", "replies": [], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "hppw5y8", "text": "90% of the calls we get are a waste of time where the guy/gal can\u2019t even remember the address of the property.", "replies": [{"id": "hppya8h", "text": "Dang, I know the bar is low and feel for the real pros. Granted I'm newish but this is 101 man!", "replies": [], "depth": 2}], "depth": 1}, {"id": "hpqon7t", "text": "Are you talking about brokers in Ontario? Lol", "replies": [{"id": "hprh87a", "text": "Lol, probably everywhere.", "replies": [], "depth": 2}], "depth": 1}, {"id": "hprvi9r", "text": "Oh the new agent rant, I remember a time when I got mad at something like this too. I feel so nostalgic.", "replies": [{"id": "hps2tib", "text": "Glad I can be of service to you, Lord Flyingpickkles.", "replies": [{"id": "hps31hf", "text": "Lol don\u2019t be offended. One day you will look back and think the same. I love seeing new agents, too bad most of them quit.", "replies": [{"id": "hpt062c", "text": "Not offended. Just want to see progress.", "replies": [{"id": "hptiszq", "text": "Awesome! Such a wholesome dude! I hope you become successful! Just one tip to throw it out there and it\u2019s true in most cases unless they are clients you have already worked with before, buyers are liars. I would only work buyside if it\u2019s someone I closed with before or I know they are in an exchange needing to deploy their capital.", "replies": [{"id": "hptyire", "text": "Thanks! I really am working hard. I just need a boost and hopefully I'll take off...I'm ready for this.", "replies": [], "depth": 6}], "depth": 5}], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "hpsnqt0", "text": "What commercial agent doesn't have someone to answer?  I can't keep track of the people in his office.  I like to only have to deal with one or two people.", "replies": [], "depth": 1}, {"id": "hpsqrbn", "text": "I picked up a new client a few months ago on one of my listings. We talked for the first time on a Saturday, he asked to see the property ASAP so asked him if he was available the next day on Sunday. My team and I plus his team had a nice property tour and ended up moving forward on the property purchase. He has since been so impressed by my sense of urgency that he's enlisted my help on two more transactions that we're moving forward on. \n\nLife happens but answer that phone and treat your business like your baby. The hustle never ends.", "replies": [], "depth": 1}, {"id": "hpvusi4", "text": "Submit the offer. Otherwise, I\u2019m too busy working with real buyers who don\u2019t waste my time. Times my most precious commodity.", "replies": [], "depth": 1}]