How do you respond to a client that is continuously talking down to you and rude?
I have a client that my partner and I are working with on listing for $X,950,000 that has been listed for a while with very little activity. We agreed on a $500K price decrease, so I sent over an amendment to the listing for $X,450,000. Apparently there was a text sent directly to my partner from the client that says to list the property at $X,495,000. I didn't know this, so it's on my partner as well. I got a nasty text and screenshot of that text message from the client basically saying that they can't figure out why I can't get the exact numbers down. I corrected it and sent over the updated amendment, then called my partner to let him know that we need to be on the same page. He understood, and then read a text he had gotten from the client while he was on the phone with me that said that they have noticed that I don't pay attention to detail. This isn't the first time this client has talked down to us and it's starting to get on my nerves because the property hardly has activity and we've spent quite a bit of time, energy, and money on it. 



I'm at the point that if the property doesn't get some real activity in the next month, I'm removing myself from the deal in order to focus on the other deals. If this were a property with tons of potential and leads, I wouldn't care how the client treats me but if I'm working for free on this and getting abuse, doesn't seem worth it. Any thoughts on how to address this with the client?
[{"id": "fye0oh2", "text": "It\u2019s par for the course in the industry unfortunately. Shrug it off and push even harder.", "replies": [{"id": "fye1p3u", "text": "Good advice. I have thick skin when it comes to my personal life because I know I can handle it but in a professional setting I tend to hope for less conflict because it feels like I get pushed around.", "replies": [], "depth": 2}], "depth": 1}, {"id": "fye7ksr", "text": "This happens. I went on a listing appointment. The owner in her 80s told me she is looking  to sell it. She says she is unwilling to pay capital gain. She paid so much etc.  I knew she lied because I have the tax records and two expired listings suggesting it was overpriced before she expected even more. After the appointment I called her thanked her asking she wanted to do a 1031 exchange. She was rude as hell. You realtor always asked those stupid questions and hang up on me.  Over the next ten years she had two differnet realtors, one arson. Some one told me she died.  I took shit from this kind of appointments. I do not spend time with  them.", "replies": [{"id": "fyebni8", "text": "Wow that's crazy. What throws me off is that this client is nice in person, but rude over phone calls and text messages. I'm tempted to let them know that it was a miscommunication between me and my partner, not my fault entirely. Why should I get thrown under the bus by myself?", "replies": [], "depth": 2}], "depth": 1}, {"id": "fyepyo7", "text": "If a client wouldn\u2019t accept being talked to like that, neither should you. Agency in CRE is relationship oriented and partnership based. If a client behaves like that and you continue to note the consistency. Fire the client, dismiss the listing, and move on. You will never get back the time from someone mistreating you and wasting your time.", "replies": [{"id": "fyerfj8", "text": "I second that. I avoid to spend my time in relationships that have very little potential as the OP is reporting.", "replies": [], "depth": 2}, {"id": "fyet2wu", "text": "I love this. If it were up to me, I would have fired them already but since I have a partner on this, I'll just either stay very separated from the client or just remove myself altogether. I think since I'm the younger and less experienced out of us two, the client thinks they can pick on me and insult me with no consequence.", "replies": [{"id": "fyex6bl", "text": "Does your parent know of the tension this client causes? If so, then let him take lead and back off (work the deal but don\u2019t interact with the client, that\u2019s what partnerships are intended for). \n\nIf it continues even past that, let your partner know your personal boundary regarding the situation and your intent that if it continues you will professionally inform the client \u201cif you continue to be disrespectful I will hang up the phone\u201d. If your partner doesn\u2019t accept that then you have a big issue.", "replies": [{"id": "fyexobj", "text": "He knows, and has taken the lead since I first let him know. I usually handle the contracts and amendments since it's done electronically, which the client knows and that's why I got the text. I don't usually talk to them on the phone.", "replies": [], "depth": 4}], "depth": 3}], "depth": 2}], "depth": 1}, {"id": "fyervb7", "text": "My team has classified certain clients under the \u201clife\u2019s too short\u201d category. Yea deals are deals but is it worth the stress?", "replies": [], "depth": 1}, {"id": "fygpuat", "text": "I wouldn't let my ego come between me and that much money but that's just me. You may well not need the money. I'm just a lowly photographer trying to get into real estate gigs, not a big shot realtor so... Well, hell, I'll work with whatever asshole gets me the big bucks.", "replies": [{"id": "fygruot", "text": "Well we've had such limited activity before and I hope it picks up with this price decrease. At the moment there's little chance of it selling soon so I'm getting lip from this client for nothing. If we had tons of activity or leads, it wouldn't matter to me because I'm getting some benefit. \n\n\n\nBtw, don't sell yourself short. Photographers doing a great job makes our job easier, and good pictures are usually the first impression on an online listing or OM.", "replies": [{"id": "fyhfu8y", "text": "Well I'm global, so hit me up in the DMs if you need something. Travel bans are pretty shit right now but I'll go anywhere in the world if the price is right. I've worked for real estate firms in Malta Paris and Kuala Lumpur... I'm trying to add to that list but digital nomading is tough rn. Finally got the ability to do full 360 tours / 3D scans / drone shots etc. So just need to do a few test shoots with a patient real estate company and i can get me a solid example portfolio for the full service treatment \ud83d\ude01", "replies": [], "depth": 3}], "depth": 2}], "depth": 1}]