I live very close to this store and actually first visited it during the opening weekend.  Between that first visit and several others, I can honestly describe the customer service at this store as the very worst I have ever dealt with at a grocery store.\n\nOn four different occasions, I have tried to order something from their counter staffers and have been given the run-around each time(eg. \"well, we have to heat up the plate so it'll take a minimum of forty minutes to make that burger\"), outright and blatant lies to avoid work (eg. \"ummm, the girl that takes those orders is on a break and won't be back for fifteen minutes and then it'll take a long time\") and just plain rudeness as they ignore me while I wait to place an order.\n\nI gave up on this store after these lazy mouth-breathers at the counter decided that they didn't have to work.  I'm happy to keep shopping at Vons across the street.