one star is too much.  they are horrible - awful - the worst bucket of bolts in the sky spend the extra $50 for an airline that won't break your luggage, delay every flight or cancel it all together, and for one that won't charge for water and treat you like sh!#.  They have the worse customer service at the airport, on the phone, in their corporate offices you may save a few dollars but you will always be disappointed with your experience. NEVER FLY WITH ALLEGIANT AIR