Even though I sent a demand letter to this company after they admitted to not properly equipping my certified pre owned vehicle with the correct tires I was left with no response. These people admitted their mistake but said because I hasn't told them sooner the best they could do is give me a discount on new tires. I argued that I shouldn't have had to inspect the tires since they were part of the certified process. Bottom line is I had to absorb the cost of new tires with no help from any of these guys. Please take your business elsewhere.