Cole Haan is a beautiful store.  In my last two visits here, with a few months in between, I have been very happy with my experiences. The sales reps always greeted me. They always alert me of special sales and promotions upon arrival. They ask me about my shopping, if I am looking for anything special or a certain style.  The store is kept very clean and the displays very neat. The shoes are stacked in their boxes, usually by size.  The mens' section is nicely organized as well.  I have found some real good buys here.