Usually a big fan but very disappointed in this location. I am familar with their training staff to greet/say hello to EVERYONE, but this can get annoying when one is not even making eye contact with you. It was FREEZING inside the restaurant and even at the outside bar. Initial greet at bar was pleasant but name was never given. Once we ordered bartender really never noticed us again. I was going to ask about temperature but couldn't catch her eye. Saw one patron go get a coat from her car, which I was forced to do as well. 2nd shift came on and proceeded to talk about her school problems at loud volume for an extended period of time, then changed into her work shirt BEHIND THE BAR. Everyone seemed preoccupied with the obvious regulars at the end  of the bar. food was good as usual.