By the time we finally got to this inconvenient location, it took at least an hour to get out of there. They fail to notify you that you need a printed copy of your flight itinerary (like it matters, it's not connected to the airport...) so I had to mess around with trying to email it from my phone...which was dead because I traveled all day. Then they make you buy the $20 a day insurance in case the vehicle breaks down, if not you have to fix the vehicle. THEN, we had to sit and wait while they clean and vacuum the car... An extra 30 minutes. I should've walked right out when I noticed all the other customers were ticked off. Very unprofessional, prices are the same as other budget rental places. Save yourself the headache of doing business here.