I arrived at the trump to hear that they over booked and want to refund my money and put me up in another hotel. \nSo why not right. I didn't know that the manager that promised me that really didnt intend on refunding me my money. \nBasically I had to talk to an array of people to even attempt to get my money back. In the end all they wanted to do is give me another night stay. I had to call my bank to get my money back. Worst experience in a long time. I will never stay at the trump.