I've been a cyclist for 25 years and have been to many, MANY, bike shops for repairs and maintenance.   These guys, especially Kaolin, have really impressed me with the two bikes I've brought in over recent weeks.  They are simply excellent.  They get jazzed about working on the bikes especially when challenged.  TOTAL bike geeks!  And they are in the same building with a fantastic coffee/beer/wine bar.  Can't beat it.  I've found my new shop!