Years ago I definitely would have given this Boston Market a five stars.  I now give this Boston Market four stars because of the corporate policy.  Boston Market serves their meals on real glass plates and real silverware.  Once customers are finished with their meals they leave everything on the tables.  During busy times when the dining room often looks messy as tables are often cluttered with napkins and dished which often have uneaten food on it.  I like the old method alot better.  Plastic plates and customers throw their own trash away.