This review is for their Race and Sportsbook only. I walked in wanting to place a bet. The game was going to start in a few minutes and they only had one lady taking wagers. She was busy with someone and I ask this bald guy with a beard sitting down (supervisor) if someone can help me and he says \" oh well you will have to wait she is busy.\" The game started and I was not able to place my wager. Ladies and gentleman, this is why Vegas is not what it used to be. Poor customer service like this. I will never set foot in the M Resort again. Maybe I should thank that incompetent employee because he is going to save me a lot of money in the future. Go to the strip and place a wager at one of the other big sportsbooks or at the nearby South Point and stay away from this joke of a sportsbook in Henderson,NV. BYE BYE M!