This was the 2nd time we received bad service at Lolo's. This time we tried the new location in Scottsdale.  We waited about 30 minutes to be seated at the high top table, 5 minutes later our server took our order which was quite simple 2 mimosas and 2 toy toys. We waited another 30 minutes for our mimosas; our server complained to the  bartender who look overwhelmed.  The bartender finally brought over our drinks with an apology.  My plate came with no syrup or silverware,  5 to ten minutes later my wife's plate still wasn't brought out. I asked for the manager and another server just pointed him out. Anyway I explained the issue, we left and will not be returning to either location.  I remember before they started valet parking the service was quite good and so was the food. My point is many times when businesses get successful they get beside themselves and forget the little things that got them where they are now.