I'm giving this a 4 for the facilty and front office staff and the two doctors I saw prior to this visit.  Having been here a total of three times I have never experienced much of a wait.  All three visits I've been in and out in less than 60 to 75 minutes.   On this last visit I was experiencing severe back pain and because I'm paranoid and couldn't pinpoint an injury, I assumed my kidneys were in trouble. Thank you, Google.  Of course just turned out to be muscle strain.  The doctor for this visit would get zero stars. One of the prescriptions she gave me was so new that no Smith's or Albertson's had it. When she was called from the pharmacy for an alternative she said no, and  she wanted me to drive to CVS or Walgreens looking for it. She just saw me barely walking and expected me to drive all over town. Unacceptable. After I got on the phone with her and told her what I thought she gave an alternate prescription bur I shouldn't have had to do that.