I reversed my position on whether to write this negative review. But, since MINI of Las Vegas has not bothered to contact me, I am going to carry on. Mini of Las Vegas is the worst dealership in Las Vegas. It pains me to say this, since most of the people employed are very nice and personable. Unfortunately, very nice and personable doesn't keep my Mini on the road. In fact, just the opposite. I urge you to buy your MINI elsewhere, and definitely do not visit their service department, even for an oil change.