Called two days in a row trying to make an appointment for a massage, but I kept being transferred and put on hold - called during their business hours but apparently no one was there and they decided to close hours early. \n\nThe next day I called and it took me 45 minutes of calling, them not answering, and then them saying they'd call back in 10 minutes (aka 30 minutes). Were not apologetic at all about inconvenience. \n\nWhen I called said they were booked and only had one available time on my requested day. But then I explained how I had literally been trying to make an appointment for 3 days and had gotten an email earlier saying there was an opening at 6pm but it was not reserved until I officially called to confirm it. Suddenly she changed her mind and said they did have an opening then, and had had it all along.\n\nDefinitely something fishy going on there.