I come here way too often for you to be fucking up my coffee the way they do. EASY ICE, it's not that complicated. I finally said something to the girl at the window, after having to scoop out ice, on more than one occasion. She looked at me, dumbfounded, and continued to stare at me without any apology, \"we'll try not to fuck it up next time\" nothing. Maybe she should work a little harder on her customer service and less on her tacky red lipstick . I'll stick to the east side, for some reason sun prairie cannot handle the drive through AT ALL. get it together, it's coffee, not rocket science, and I'm not ordering some fluffy drink with twelve steps either.