I took my dog to get groomed here today and I was less than impressed with the results. He had a glob of conditioner on his hair still and he didn't smell very good either. The reason I am giving them three stars is because they are reasonable priced (we paid $30) for a cleaning of his teeth, ears and body and a trim of his nails and a brush out. I also really like the staff and how sweet they are with my dog. The other thing I did like was they gave me a report of what they did and how he behaved while he was with them. It is New Year's Eve so they might have been rushed to get home but I think in the future if I'm unhappy I will say something and give them a chance to make it better.