Horrendous service! Took over 25 minutes to get one shake and one scoop of ice cream!! No \"sorry for the wait\". Just dirty looks. It took three completely incompetent people to refill the soft serve machine! The bathroom was 'closed' because the floor was flooded. It was nasty! The ice cream and shake we're delicious but they have no control over that because they don't make it! Won't be back!!