It's an electronic store. That about the it. Their customer service is non existent. You can wander the isles forever, seeing staff members all over the place, Yet not one of them stops to ask if you have any questions or need help finding anything. The cashiers are like brain dead zombies. I get asked every time \"Do you have our rewards card?\" I say \"no.\" They then continue to ring me out without even telling me about it. Customer loyalty is important in retail. Your doing it wrong Best Buy. I hope that these yelp reviews really make you look at your company and fix it. This review brought to you by all the customers you are pissing off. We now return to our regular scheduled program, Customer service 101.