I only write reviews to warn people about problems because I feel that business's these days should not be able to get away with shady practices since we have all this technology to spread information.  \n\nI go to Vegas around 6 times/year and usually stay at the Encore and occasionally at Cosmo.  I read many many reviews on how Cosmo charges you incorrectly and then the hassle that must be dealt with afterwards.  I stayed at Cosmo well over a month ago and after I got back I realized my credit card was charged extra.  After much deliberating I emailed them about the issue and they quickly responded telling me my card was \"erroneously\" charged for the minibar and that it would be credited back.  Over a MONTH later and 3 e-mail exchanges, each one promising the amount will be credited back and I am still without the credit.  I read this EXACT problem in at least 2-3 other reviews (and I was just glancing) and now it happened to me.  Pretty shady for a \"5-star\" establishment.