Buyer Beware. Scheduled an appointment, waited two weeks, took off work, arranged for someone to pick me up at Adam's shop- the usual drill. Confirmed the appointment the day before. Arrived at Adam's shop and the staff appeared confused and had no idea as to why I was there. They asked me to write down the work I was requesting despite a quote I received from them over the phone. I explained to the female Adam's staff member that the chaos was making me nervous and she stated, \"you don't have to leave your vehicle. \" I guess Adam's has so much business they don't have to offer any reasonable customer relations. If this is how they treat new customers on the front end,  I can only imagine how the treat customers who have a problem. I wisely took my cash to another shop.