I realize this spa is not for everyone, but personally, I enjoy the over-the-top girly vibe.  Pink, everywhere!  It has a very boutique-y, quirky feel to it, which I totally dig.  The staff is very helpful and friendly, and despite other reviews, I have never felt pressured to purchase products or a membership.  In fact, after my 2nd visit, I had to actually ask the receptionist for membership information since nobody made a point to up-sell.  I did end up joining since I usually do treat myself to at least one massage per month (working at a computer all day = lots of neck and shoulder strain).  The membership definitely saves me money, but every situation is different.  Do the math to figure out if it's worthwhile for you.  But member or not, I highly recommend Carrie if you're in the market for a relaxing and enjoyable massage.