Got my sisters car detailed as a gift for her.  They did a good job on detail but they removed items from the car (garage door remote and other items) and did not put them back.  My sister drove home to California and she noticed that the items were missing.  I went back to the car wash and secured the remote (they do have a lost and found).  They offered me nothing for my inconvenience and pretty much shrugged it off as it's your responsibility to check and make sure everything is in the car when you leave. Hey, I did not take it out of the car!!!  I will never go there again, they just lost about $ 300 plus of business a year plus the tips to the car wash guys.