Came to this restaurant, and got me a salad. Needless to say I found several hairs in my food. Well ! That totally grossed me out. Brought it to the attention of the associate, was told I would have to return tomorrow cause Kathy the manager wasn't there. Asked, do you have a store manager. This black kid working there screams out, YOU WERE TOLD TO COME BACK. It's not like I was asking for my money back, I work in the restaurant business. We are told as associates to assist the customer, offer a replacement. This has happened to me twice here, I gave them another chance. If you don't want the hassle of being told to come back, don't come here. Firehouse is across the parking lot, they always ask me if I like my meal. If not, they will replace it, or give me something else. Now this is customer service. I will not be returning to subways