Awful, awful, awful!!! We use this place cause of its close proximity to our house. Once again, my mom's dress pants came out with more stains than when we dropped off. Once again, they denied doing anything wrong. The pants were made of silk and other delicate materials, thus, we asked them to be dry cleaned. Not only the unidentifiable stains, but the fabric was partially ruined. The manager, Chuck, refused to do anything about it. Only thing he was capable of doing was to DENY, DENY, DENY. I say NEVER, NEVER, NEVER to use this business again.