The customer service at this club is lack luster to say the least. When you check in your hardly greeted with a smile and they mind as well have robots at the check-in desk. \n\nAlso if you ever need to cancel your membership forget about it. I don't have a car at the moment and the memberships manager was completely unempathetic and there's not even an option to freeze your account. They simply said hopefully your situation changes so you can use the gym that your paying for. \n\nIf your club is going to be stuck in 2001 with locking people into long term contracts then a couple options to accommodate people in situations like myself would probably result in a more loyal customer base. \n\nI'm not the only person that has had problems with LVAC, a few other buddies of mine have encountered similar issues. \n\nI'll be going to 24 hour for my next membership!