I've been there several times with my hubby who is a huge fan of this place. EVERYTIME I've gone my food comes to the table cold. The coffee was cold, the french toast was cold etc. I'm not a pain in the butt kinda person but this is crazy. I like my food hot, and they just don't know how to do that (at least when I've been there). The wait staff is wonderful. They are very friendly and when I've told them my food was cold they took it back with a smile and return it to me quickly. I like the food. It's just ok, nothing special...