We had a true EMERGENCY tonight and the woman who answered the phone not only seemed disinterested but she was annoyed. She first quoted me $150 an hour (which I wrote down amongst all of my notes from trying to reach a reputable plumber) but then as I was trying to see if she was going to get someone here faster than another company who gave me a 3 hour window, she told me it would be $175/hour. Now that's dishonest, tacky and inexcusable. I would have paid whatever. I found a great company who came directly out and helped us. No thanks to Dickerson....