I have thought about writing this review for a while and have finally decided to get out. I have been with this practice for over three years now and the service has consistently declined. Within the past year the time it takes to even make appointments has increased to 15min of waiting on hold just to then have them tell you that they don't have any appointment times open that will suit your schedule for at least two weeks. I have not seen the same physician each time I have visited in the past year and only one time have I received courteous service. If you want to be able to see the doctor in a timely manner and have the staff at least seem like they care about you consistently, then South Point Family Practice is not the place for you.