West Flamingo Animal Hospital had exceptional customer service. After having a bad experience at Banfield (located in Petsmart), I had to search for a good vet from my fellow yelpers. I came across the reviews on this vet and took a chance. I am so glad that I did! Dr. Elizabeth Ley treated my Havanese puppy, Hennessy,  with lots of love and care. She also gave him a puppy kit and offered a quick eye trim. She explained everything in great detail and took her time with him. I came for a 4pm appointment and did not leave until after 5. They close at 5 and I did not feel rushed as most business do towards closing. I look forward to continuing business with them. I can tell that I will learn something new everytime we go. Dr. Elizabeth Ley is awesome!!!