We were determined to give this place a fair shot. Today was the third and final time we'll walk out of there dissapointed and over charged. First off, let me say that I do like the places ambiance and set up. But don't plan on stopping in for lunch and getting out of there under an hour. Saying the service is slow is an understatement. Our last visit was on a Sunday afternoon (a typically slow time) and our server didn't even take our entree order til after we had been finished with our appetizer for over 5 minutes. The food is inconsistent and leaves you wanting more. But what takes the cake is that we were upcharged a dollar for a side of mayo and then another dollar for a side of BBQ....the server never mentioned any kind of charge. There are way too many fantastic places to eat in Madison to waste your time here.