I feel like living in Florence, I have to like A&M, but the more I think about it, they're pretty average. The pizza is delicious. A little greasy, but what pizza isn't? They all are pretty friendly in there, I haven't had much in the way of bad experiences with the customer service. The thing that really gave them 2 stars was that they took my favorite food. Not just at A&M, but my favorite food from anywhere, off the menu. I'm a vegetarian, and the best veggie burger I have ever had is from there. I had to of eaten it at least once a week. Every time I went in, they would tell me I was the only one who ate it. It would make sense for them to take it off the menu if that was true, but by removing it from the menu, they have lost my service entirely.