They did a much better job this time. My food came out relatively quick and it was nice and hot. The spicy chicken has good flavor, but for me at least, it's not very spicy. As I said in my tip, they are charging $1.99 for a 16.9 oz bottle of Kirkland(Costco) water that goes for $0.10 per bottle. I'm not against profit and capitalism, but I just can't justify spending that much for this product. \n\nFor those of you that are going to tell me how much fountain costs in comparison, you are kind of right. While per serving, the syrup and water are cheap, the cost of the fountain machine and the continual upkeep make it more expensive than you think.