I went in for a haircut with a level 6 stylist ($65). I asked for 3 inches off and wanted some bounce to my hair. She gave me a trim (prob cut 1/2 in off) and messed up the left side of my hair. When I called they recommended I come in again and I was given a level 9 stylist. Unfortunately she said she wasn't given enough time to take more length off my hair and she tried fixing the left side. I definitely won't be going back. Save your time, money, and hair and go to a better salon.