Front counter receptionists are more concerned about their own gossip than the patient.  Had to wait 45 min past my appointment because they \"forgot about me!\" overall a low rent operation where profit comes first.  They can't get their billing correct. Received 4 frenzied calls while driving home to let me know that they had undercharged me.  They ask for payment upfront...that tells you a lot. I feel bad because the hygienist was very nice, but it's just not worth dealing with the front desk.