Poutine is good. Service is poor. Super unsanitize. Wheelchair inaccessible. Saw a staff picking napkins off the floor and putting it behind the counter for the next customers. The tree above the guest tables adds a nice decorative touch to the atmosphere, but it keeps on dropping seeds and leave on our food. They also do not service glass water and forces customer to pay $2.5 per bottle of water. Staffing for each guest table is very unorganized. We have no designated server, and every one is too busy to serve us. I even saw one table's customer coming in for more than 15 minutes and still one serves them. They even have to find a table cloth themselves and clean up their own table before anyone goes up to them. Again food is okay but I will definitely not come here again because of their poor customer service and unsanitary reason. Bad experience here.