Another trip to the Apple Store, and another 5 star experience.  Grant was simply amazing!  It's great to see people LOVE the place they work in.  Grant's knowledge, passion, and commitment to his customers do not go unnoticed.  The young, cute, African American lady who greeted me at the door as I entered, and left the store was as nice as she could be.  While Apple infuriated me with the 7.0 update last year that made all of my machines crash, It's people like Eric, and now Grant, who have me back at Apple.  Excellent job!  I want an experience with a person I can trust, and service AFTER the sale!  When I spend my money, I like a personal touch.