Went there for the first time last week at the suggestion of the person I was meeting.  She got there early and had a salad before I arrived.  When I arrived she said it was not very good and didn't recommend the food so I just got iced tea and a muffin which was good.  My friend went up to get me a refill and told the person that her salad was not good.  His answer \"sorry\" and that was it.  He also told her he would have to charge her for another iced tea!  I've never been to a place where they don't give you free iced tea refills.  He had every opportunity to turn the situation around by offering my friend something else or a coupon for next time or not charging me for my tea - but he did none of that.  I wouldn't go back and neither would my friend.