This was my 2nd trip to the Italian Grotto, I live in old town and try to support the locals.  Both times were week days and the place was pretty quiet, we were seated right away and both the waiter (Brandon) and the owner were very nice.\n\nI had the chicken fontina and my friend had the chicken benito, both were excellent.  Brandon was very attentive and made sure our wine glasses were full.  It was my friends birthday and Brandon gave us a free dessert, which was also very good.  \n\nThe owner is sometimes a little loud, but has never been rude.  I think it might be the east coast thing.  All in all, the prices were good, food was awesome, and our service both times has been exceptional.\n\nI love it when the windows are open!!  \n\nOh, I did hear they were trying to make some sort of patio.  Which would be dog friendly,  yuck, I don't like dining with animals.  So we'll see....