I made my appointment to go to their location in Henderson Nevada. I was nicely greeted, and the tech was right on time. I had two long windshield cracks that had already started to spread about 3 inches coming out from the top side of the windshield glass, and I really didn't think this could be repaired. Within about 45 minutes the cracks and lines were fixed, and I really had to look hard to see where the cracks \"had been\" as the repair was \"seamless.\" Absolutely PERFECT Repair Safelite AutoGlass!!