I went to Vera's around 2 years ago when I was first looking for dresses because they carried the line that I was looking for. I went in for my appointment and was met with general unfriendliness despite the fact that dress shopping should be a happy task. I ended up purchasing my dress from a store back home in CT to avoid any additional unpleasant dealings with Vera's.\n\nFast forward to today, 2 weeks before my wedding. My dress will be making a long trip out to WI from CT, and I am concerned that it will need to be pressed before the wedding. Since Vera's sells the same dress that I purchased, I decided to give them a try to see if they could help me out. They first refused to shoulder the liability of pressing my dress, and then made it sound like my request for suggestions of another place to go was absurd. Rudeness seems to be in the company culture, and I would highly recommend finding a different bridal store.