The next few times that I went in (2 times to be exact), there was a hair in my food. The first time I sent my food back, the 2nd time I spoke with a manager. Since speaking with a manager I have not had a problem, and he was very well-meaning and hospitable. The only thing that keeps me coming back is their garlic citrus yellowtail. It is ridiculously good, when there aren't hairs in it.