This was definitely not the worst hotel experience I've ever had. And I accept that if I want to travel to Las Vegas on my budget certain sacrifices need to be made in the way of lodging arrangements. \n\nHowever, I still expect a reasonable amount of customer service. Nobody answered the phone when we were freezing at night and needed more blankets because theirs were thin like one might prefer if it were summertime. And I waited on them to answer for at least ten minutes. I also expect the staff to all have the same and accurate information when it comes to general questions about simple things like late check-out. Thinking you can sleep in then having to run through the hotel casino still half-asleep in your pajamas to change keys (no, they don't do this on computers, fuck computers) is not a fun time.\n\nIf you twisted my arm I might stay here again. But I'd rather not.