I arrived at around three, there was one lady ahead of me at the end of the counter already waiting for her drink. Sadly the barista was too busy flirting to notice I was in my work uniform and clearly on a break. Ten minutes later I get a cup two thirds of the way full of watered down chai. I don't know if he put skim milk in there or what, but I asked for whole milk and was very disappointed in what I got. It shouldn't take ten minutes to make a full decent cup of chai, let alone part of a poor one. Give me a break. I watched him and he was talking, not paying attention to what he was doing and stopped several times to chat with another lady while making my drink. It's no wonder I prefer Dutch Brothers.