I am in the process of closing my accounts because this bank just stinks.....not just this location but the bank in general. I'm going local. You can't call it service when there are only two tellers and a line of people. The actual tellers are nice enough for the most part  so this all boils down to poor management and/or saving money on operations by downstaffing. \n\nThe makes for a very poor operation that is sorely lacking in efficiency or any semblance of personalized service. Unfortunately my employer banks with Bank of America so while I'd like to say \"See you later\" if they actually ever get around to closing my account and sending me my money, I'm afraid they're still in my life to one degree or another.