I've been to this business a few times over the past year and I have found that it is hit or miss.  I've had some of the most delicious cupcakes that can rival Sprinkles (malted milk ball) and I've had some so dry that I was upset I paid the $3.50.  I think the trick is to get the cupcakes that are the specials of the day.  Those, for me, have been the best.