The customer service today was non existent. I placed 2 orders. One of them was wrong. I return and say I received the wrong croissant and she says I had ordered exactly what I was given. I also had ordered a venti peppermint mocha. I ask how much longer I have to wait for it and I flat out get told I did not order a drink. UGH! The register wasn't printing receipts so I was about to open my app as proof. I decided to just tell the barista my exact 2 orders and then my drink pops up on the other end. The store was empty and I ended waiting just as long as if it was the morning rush. I usually visit in the am, the night crew is something else. It seems they have some type of attitude, just too snotty. The longer I sit in the lobby, the more I get to experience bad service, customer after customer!