I purchased a Blue 2008 Mercedes Benz-ML350 in August 2010. According to CarMax \"Guarantee Certified Quality Inspection\" and Contacting Customer Relations, CarMax failed and jeopardized our SAFETY! (The tires on my vehicle were in extremely poor condition.) \n\nI had no option but to purchase a set of 4 brand new tires in which I was harmed in the amount 1,160.13. Shortly, after my purchase I requested assistance for reimbursement from Customer Relations in addition to sending an E-mail however, was unsuccessful.\n\nAs of today 07/03/2013, I am extremely unhappy, dissatisfied, and disappointed with the sale and service that have been provided.\n\nSales Consultant- James Perrotto\nBusiness Office Associate- Brittanni Molinaro \nStock#6761202\n\nFor similar issues, I recommend contacting the Better Business Bureau at: www.bbb.org &  Office of the Attorney General of Virginia Consumer Protection (800) 552-9963