Beds were comfy, but no coffee pot in room. I forgot my pillow in the room and the jack ass at the counter wouldn't send anyone up to get it for me. I'm sorry, but, that's bad customer service. And the Buffet was closed for renovation and nobody thought to tell us when making reservation!! We would have went to another tell if we would of know that. Never staying here again!  The only reason they are getting 2 stars is because of the beds, otherwise it would have been 1.