I use to love Direct tv when I first got it but now I'm counting the days for my contract to be over. It always freezes, all my boxes. I've reset the boxes per customer service advice. It doesn't work. The freezing is getting so bad that it's last for over a minute. Even worse, we've now been getting doubled billed each month. We're told it depends if we pay with credit card or debit card (online). We pay differently each month thus causing the system to double bill us. C/S was on phone with me for over an hour scratching their heads on how to fix the problem. End result... they said they'll keep an eye on our account!?!?!  I will not renew my lease & cannot recommend direct tv.