I try my very best to us Southwest. They are often on time, filghts not overbooked, no extra fees for everything and usually have the nice wifi access and lounges for the business traveler without having to go to the \"fancy\" rooms provided by other airlines. \n\nThe staff are always friendly, check-in is usually a breeze with little effort. The only drawback to this is the airport itself, which I have already provided my opinion on and have been told that they are in the process of making a better place to go in and out of. Other than that, Southwest is the airline of choice. And now with the in-flight wifi, it makes it a no brainer for me!