I really like the food in Basil. May be these restaurant people know that there food is best in downtown so they misbehave with the customers. \nThe welcome desk people who have to greet the customers and seat them are the worst. They are rude and they sometime purposely make the guests wait. Looking at these rude attitude and frowning faces when you enter give such a bad feeling and that even the good food cannot compensate.\nThe food is 5 stars but the service is 1 star. So overall experience is not so good