No question, the few times I've eaten here the food was good - good flavor and well done. My complaint is the service is so haphazard. If you can get there when it's not busy, it's great. If you get there when it's busy, it gets a little out of control. As someone else said, there's really no place to wait. I went there this evening, got my name on the list and was told 45 minutes. It was very busy. After about 45 minutes of waiting, I go inside to check how I'm doing on the list. While waiting to check, they sat several couples who just walked in and put their names on the list (I was standing there watching). Then she suggested I would still have quite a wait left. It appeared they were just taking groups as they came in and would only bother to get people outside waiting when there wasn't a line. At an hour, I decided to go elsewhere. This is not the first time it's happened.\n  It doesn't really matter how good the food is if you can't get to it.