I used to be in love with Einstein Bagels but lately that have been off their A game.\n\nOnce in a while our office will order lunch from them. We would order for pick up. I make sure when I order food I make them read it back out to me to make sure it is accurate. Lately, 9 out of 10 they get my order wrong when we pick it up! Like completely off, not even close to my order. I don't know what is happening with their staff but they need to weed out the problem. \n\nOn a lighter note, they do have great bagels & bagel sandwiches when it is prepared the right way so I won't completely give them a 1 star review. But, that location deserves negative stars!