My poodle mix looked exactly like the picture I brought in. She has severe tear stains and the groomer was able to trim and clean around the eye area so well that this is the first time I have seen her without them--a feat not accomplished by previous groomers. She now has a new beauty salon; we will definitely make this our permanent groomer. \n\nThe cost was more reasonable than Petsmart and my dog seemed to be much calmer and content upon arriving and leaving. She always runs for the door at Petsmart and shakes with fear when we arrive.  \n\nService was prompt for a busy day.