Quite honestly Sun Tan City is lucky I have to give at least one star because in my opinion they don't even deserve that. The waits are long, the staff is slow and minimal. After complaining to the manager and calling the national customer service center I cancelled my account. Or at least that what I thought I did when I called and yelled for 30 minutes. Apparently the rep I spoke too didn't take that as me canceling and instead they have continued to charge be $33 every month for nearly a year. My options at this point?? You can come back and tan or have an in store Glo card to buy any tanning products you want. Seriously?! $400+ dollars of charges for services I never used. Crap, Crap, Crappy Company... run with your wallets in the other direction.