So normally I'm all about Jimmy John's. However, this location wanted \"guaranteed gratuity\" to deliver outside of their delivery radius. Granted, the address was in a different Jimmy Johns' radius; however, because our location was \"so far outside of their delivery radius\" (exactly one mile away from their store), the CSR wanted 5 dollars guaranteed gratuity. When I laughed, because I obviously thought he was joking about charging as much as a sub to go one single mile, he said, \"well I hope you have a good night\" and hung up.\n\nNormally, I love the staff of Jimmy John's. After he hung, all I could think was \"is this dude for real?!?!\". Anyway, not planning on ordering from Jimmy John's ANYTIME in the near future.