Very friendly Owner/Operator, but the absolute WORST extensions I have ever had. I called and left a voicemail that within one day about half of the lashes were falling out. Never a return phone call, email, anything. Just dead silence. The lashes that were left were clumped and crooked. I was told they were Mink, but I know they were cheap, awful plastic. I had to have the remainder professionally removed, and a new set on with a new person at a new salon. Again, the owner was personal and funny, but she really does not know what she is doing as far as extension application. Stick with a professional whom has been certified, like Lavish. A total waste of time and money. I have been to about five different salons over the past five years, and never had an experience like this, or this awful. AVOID, AVOID, AVOID.