Everytime I  go into this dealership I waste about 3 hours of my  life and the staff has NO EMPATHY.. And for simple stuff (i.e oil change, car wash, etc). I cannot believe how horrible and dis-organized they are. I originally bought my Nissan in NY,  unfortunately I live in Charlotte and have to deal with Scott Clark Nissan.  I will NEVER, NEVER give this dealer ship my business. You would think if you drive a $30,000 car they would want to keep you around for future business, but they make you feel as if you are disposable.  Love the car, just hate this dealership! And for those of you who think I am one of those people who just write when I  am unhappy, for every unhappy experience, I write a happy experience/,.