Worst customer service EVER!  We called last Thursday to order 6 tickets for  Sundays game. The call went fine, however when we went into our email to print the tickets on Saturday night, we realized the ticket office had given us tickets for the WRONG DAY! We tried to call the ticket office, but they were closed over the weekend.  So we didn't get to go to the game on Sunday. When we called on Monday to get this resolved, we were told that all we could do was exchange the tickets for a future date. EVEN THOUGH THIS WAS THE ERROR OF THE BALLPARKS EMPLOYEE, THEY WON'T GIVE US A REFUND!!  What's more, they told us we had to exchange the tickets by TODAY!  I have spent my morning at work trying to contact my friends who complete the set of 6 tickets, so that we can get a new date arranged.  This has been an awful experience and really shows that Salt River Fields doesn't care about their locals They are already creating a bad image for the new park.