What a joke!\nI made a simple order -- burger, fries and a salad.  30 minutes later they deliver a salad and 2 fries, but no burger.  OK, stuff happens.\nSo I call them back and Hector says they will cook me another and get it to me right away.  We are 4 blocks away, so after 30 minutes, I call again and hector says that it's on it's way.  When I asked what that meant, he said that the delivery guy was leaving with it then.  So I wait another 30 minutes, and call again, and Hector says, \"Oh, the delivery guy didn't take it because it was cold.\"  So I asked if he was having another prepared, and he sounded confused by the concept.  He said he would have another made up and have it sent \"right away.\" That was another 30 minutes ago.\n\nOf course, there is no manager on duty, so what should I expect?\n\nI was an idiot and paid cash (and tipprd the delivery guy). Don't do what I did --  use a credit card.