I have NEVER written a review for yelp BUT because today's experience has happened 7 times already I had to.  \nDon't get me wrong they are nice but damn these employees don't know what \" drizzle in the cup\" means. I ask for the caramel and mocha drizzle in the cup EVERY TIME and somehow I only get caramel, sometimes just the mocha, sometimes I only get it on the whipped cream LOL honestly the only reason why it bugs me so much is because I'm PAYING THEM $5.16 to make a drink and I expect it to come out the way I want. I think anyone would want that as well.