I am so irretated! I called Ford to make an appointment to have my AC checked out. At first they were pleasant and reassured me that they would take care of the issue and that I was smart for purchasing their Gold Factory Warranty. \n\nI made the appointment for 7am (right when they opened) on my only day off. I get a call at 5pm telling me that they will NOT get to my vehicle due to the fact of other cars before me. After talking to the gal that was pulling every trick to not making me get irretated, I finally asked her if she had enough mechanics on. She exclaimed, \"well sir we are kind of short handed today\". ...So she lied to me. \nAll you have to do in this world is be honest!! I went ahead and picked up my car in 113 degree heat and to it to the Muffler Shop where they said that they will honor my \"Gold Factory Warranty\"! \n\nThx for nothing Gaudin Ford!