Just as katlyn O. said, the store itself is great for selection and prices, but it's the worst customer service I've ever seen.\n\nThe people who work here have no knowledge whatsoever about any of the products they sell and have seem to have never crafter or sewn in their lives.  They always act miserable and I have heard them speaking to each other countless times complaining about their work days there. I'd probably enjoy shopping there more if they had self-check out and a way for you to cut your own fabric.\n\nThey don't even pay attention when you ask how much fabric you want cut and have screwed that up at least 3 times for me.  I special-ordered some scissors the other day, only for them to tell me that they lost them after I waited for an hour while they searched and were very rude to me.\n\nIf this wasn't the only fabric store in town (besides SAS which is only good for some things), I'd never shop here.