Terrible service. The experience is what you make of it. I took my two nieces and nephews, I've done it before so I helped them pick their pieces and colors. We swapped out colors everytime we were done. No one came to check on us til the end, and when she did-she came to criticize my nephew for writing his name with their writing pens suggesting that it wasn't appropriate.. The girls at the counters were eating Oreos. When paying the same girl gives me an attitude for not having the pocket change, I handed her a quarter and said you could keep it, she said sarcastically. Oh thanks for the 20 cents. Little does she know I'm going to tip her. A week later I pick up the pieces, another girl was just as rude! If you're going to work at an establishment that is supposed to be fun and creative-the employees should probably like what they do or take a class on \"liking\" what you do! 2 stars only because I love town square.