Starting with the food, it tastes great and I'll go back for it.  \n\nThat said, I usually order take-out from my car, and way too often they don't get the order right. Today, I ordered a large iced tea with the pink equal, I got neither equal nor a straw. I ordered mustard on my Maxwell Street Polish, missing!\n\nOn other occasions, I've ordered the burger with mustard, ketchup, pickle, onion only and gotten lettuce, tomato and mayo, or no onion, or no pickle.\n\nIf this kind of sloppy service didn't happen about every other time I go there, I would give them 4 stars.\n\nCome on Portillo's, get your act together!