OK so I did go back. So sue me. My friend wanted to go and we live close. This time however they had a young man at the counter. The owners should never, ever be at the counter again. This young man was a pleasure and a professional. He was attentive and friendly. They should pay him for all the lost customers they themselves have lost and he brings back. This time the cupcakes were great. My only problem is I have never gotten one cupcake home that's not totally decapitated by the terrible boxes. The cupcakes can not go 1 mile without falling over and that is disappointing when you get home. Also, a place to sit would be nice. Note to the owners: we don\"t want to sit for an hour, but it would be nice to enjoy the cupcake for 10-15 minutes.  This is a reason I never go to sprinkles. Just one or two seats would be nice.