When it comes to home items this place is heaven! They have the most gorgeous canvases for a reasonable price. If you are just going to pick out great home decor than 5 stars. If you're going there for great home decor AND great customer services then it's probably not your place. I work in customer service so I know how important it is and I examine it everywhere I go. I felt like a burden being in this store. I was almost run down by the associates without an apology for almost knocking me over. When I went to check out I stood up there for several minutes before anyone gave me the time of day and when they did approach me it made me feel like walking out and saying never mind I don't wanna bother you. No guest of a store should ever feel like that. As much as I love shopping at Kirklands I do believe the customer service alone made up my mind of not shopping there anymore :(