I always fly out of Fort Lauderdale using one of their competitors. The only reason I flew out of Miami using American Airlines is because I got a great deal to Las Vegas flying with them with hotel included. The only real chagrins I have with them are finding your reservation online and checking-in early. Finding my reservation online was not the easiest of tasks which prompted me to call to make sure I was indeed booked and ready to go. As far as checking-in early, I did receive the e-mail with that option to depart MIA but, nothing for my way back from LAS. No big deal, their check-in at the airport was stress free and easy to use.\n\nI'm not a fan of companies SPAMming your e-mail but, in this case any type of communication was non-existent for two weeks. Both to and fro. Useless stuff you don't need, however, that I did get e-mails for.