It may seem like they are such a nice company bc they want your business but beware horrible customer service. The unit itself can hardly ever help you they say you have to call the 800 number. They have the right at anytime to raise your rent. Hit you with $34 dollar late fee's after the 6th day and if your short just $1 they don't wait till you make your next payment nope they slap another fee of $50!!! That's your lien fee and then start sending you auction notices. All before your next payment due date.