Well, All good things must come to an end. Something has changed and this place has  lost stars in my review. Not sure where to go next..... Today's experience was bad; loud discussion about the cost and time associated with her 30 vs 60 min massage, after she was seated in the dark quiet massage area. Seemed like miscommunication was abundant because within the first 15 min of my 30 min foot massage, they changed therapists three times! I had reviewed my preferences (deep pressure, concentrate at the arch) with two people already-just tolerated the light feathery stroking of the third person. Luckily, I had earned a free massage on my frequent visitor card therefore, didn't pay beyond the tip. Very sad day