Someone please, please tell me why these places are so popular.  I really don't get it.  The food is very, very average.  The place has no edge and nothing sets it apart.  Why would anyone go to these places?  Why not find a good deli or local coffee shop?   To be fair, they have good iced tea but that doesn't exactly require a master chef.  I hate how poeple frequent mediocre establishments in this town just because they are everywhere.  Support local, everyone...please...