They shrank my daughter's pants so that the polyester lining was hanging out the bottoms and then told me that they would refund me $4. The outfit cost $65 and they refused to give me my money back. The lady working there asked me for a receipt for the purchase of my outfit and when I showed it to her, she replied \"Me speak no English\" after she was speaking it just fine. Finally the owner came down and told me he would give me $35 back and that he was sorry. Horrible service. They also ruined another dress where the lining hangs out. I am not even sure they take the clothes out to clean them. She uses a steamer and an ironing board. \n\nNEVER AGAIN.