I'll start by saying the food is probably worth 5 stars. \n\nThe chocolate was great as expected. For 2.25 a piece, they better be. I had the Gringo (dark chocolate coffee with caramel), Chiquita (banana, milk chocolate), and Earl Grey. All were smooth and tasted exactly as they were made to be tasted. \n\nI also had their Cafe Latte and Americano. Great coffees. Very pricey. About 6 dollars for a small of each. \n\nHere's where the bad part comes in: the service. The cashiers are EXTREMELY rude. Yes, I get that you must be tired and whatnot, but this is your job. I'm a waitress and I know how shitty food service is, but it really isn't that hard to smile and hand food out behind a counter. One female cashier was just yelling at people that the line was whatever way... The store layout is straight up terrible. Very confusing and MADE to make people look like idiots. Not the customer's faults. \n\nGreat food without the service to match.