This place has gone way down hill. At check-in, the man smirked and laughed because our rooms weren't ready and they were the wrong rooms. He didn't believe a word I was saying. I said I had a confirmation letter. He said, \"But you don't understand\". When I reached for the letter, he said, \"I'm going to get a manager.\" The manger read me the hotel riot act from the insider's point of view, how these things happen, etc. I showed her the letter more than once. Nothing but boilerplate. Worse, the bar service at video poker is rude, if anything. Sat at one for ten minutes after ordering a drink. Only three people at bar. Pass! $42 dollars this AM for three O.J., two coffee, and three banana nut muffins. Stay where you get the best deal.