As I read the \"Meh, I've experienced better\" I thought, yes, this is how I felt.  I went in 45 minutes before close and it took 30 min minimum to get out of there.  I really wish it was taken into account that I went in and spent money on a new iPhone and the amount of money that I spend monthly with them, that the service and attitudes of the staff would be A+...maybe it is a bigger issue on a corporate level... darn AT&T...