Great customer service. However they offer the lowest prices if you are trying to sell the jewelry. Was offered $300 for my diamond studs (it was mentioned that $300 was a \"very generous\" offer considering the quality of the earrings). \nOther pawn shops were offering $450, $700, and $850 (in the \"pawn stars\" shop featured on TV).\nAfter all I will not recommend this place for selling.