I am embarrassed and appalled at the behavior of smoke smart smokeshop towards my wife today. After being told she would receive a full refund if the product she was purchasing did not work which it did not she went back to return it and was treated like a criminal that it never purchased a product before in her life. I am ashamed for fashion show mall such a high-class mall to have such low class people running a business  there.  We have filed a complaint with fashion show mall and I'm hoping that they follow up and take care of this problematic vendor in their midst. In the meantime avoid the smoke shops there are two of them owned by the same person in fashion show mall. They are unethical and will not honor their word.