while on the phone tonight around 7pm creating a large take out order with Lorna, my phone had issues. I called back to complete the order. during that call, my phone unexpectedly muted itself. after figuring out the issue, I said hello dozens of times.  seconds later, I hear Lorna and her coworker cussing and complaining about my phone issues. im not sure why she didnt hang up the phone before starting her venting. I heard the words f***ing b**ch, wasting my time with her bullsh**. her coworker told her to tell me to call back at 10 pm. I would not call back. you serve the customer when the customer approaches prepared to make an order. this was my first and last experience with this establishment. I wont hesitate to share my experience with friends,  family, coworkers, social media, etc. there is never an excuse to be that sloppy.