We all know there are a lot of Dicks in the Valley, this one was the closest to us. She gave me a gift card for Christmas knowing I wanted a new putter, so we couldn't just go to Golfsmith. There was literally nobody in the store customers or associates. Couldn't find anybody that could tell me if the putter came with a head cover. I called to talk with store manager the next day and was put on hold for 20 min when I just hung up. I will just go to Golfsmith from now on.