I went to party city for decorations for my child's birthday and to purchase a costume for him for Halloween. Everything I needed (and more) for his party was in stock. I also ordered balloons to be picked up. They were fast and courteous for the initial sale and when I came to pick up my balloon order. I also had to return to the store a third time because the costume that I purchased was missing items out of the package. I went in expecting a fight (since that seems to be the way things go with customer service lately) but the girl at the counter was very pleasant and she apologized for me having to come back. The store associate went in the back and got the missing pieces for me and she apologized as well. Very good shopping experience. I appreciate that they take care of their customers when something is wrong with the purchase.