we are here from California, visiting family, and they were excited to take us to Nielsons for frozen custard so we decided to eat dinner as well. They younger staff were very nice and helpful but the older woman manager was rushing us as we ordered and became agitated when one of us brought it to her attention that the bacon that she paid 1.50 extra for her burger was basically less than paper thin and full of holes. This woman manager was very rude about our request her 1.50 comped on our custard order, like it was an unreasonable request. Maybe the manager could be more willing to accomodate and have a better attitude towards customers. My 1 1/2 yr old niece dropped her frozen custard from kids plate and they didnt offer to replace it, or to even sell us another one. We had to buy a full size adult frozen custard. This manager is pretty stingy! WE loved the food, and the custard was very good, it would help business for this manager to be more people friendly.