We dropped a men's dress shirt off this week for drycleaning.  When we went to pick it up the order was lost. We returned the following day and the shirt was found.  It had been misfiled.  I was given no discount for the inconvenience and the additional trip I had to make to pick it up,  Also, when I got home I noticed the shirt had not been cleaned thoroughly or pressed properly so I took it to another drycleaner.  I would not recommend this cleaner.  I have learned not to go to cleaners that do not do the cleaning in house.