This place usually is awesome and their service is usually great, but today it was totally off. \n\nThe girl at the register took 10 minutes to get to us because she had made a mistake. \n\nThe second time we came back to get a coffee the girl who took our order did not hear the first 4 times we told her our order. Then when we paid the same girl at the cash register had another problem with another customer so again we waited while she fixed her mistake. \n\nOnce we received our coffee we let the cashier know that it was supposed to have extra ice and she