Lol I'm the duchess of a VW dealership.\n\nI've been here a few times to get work done on my car. They've all been pleasant enough, but they have not been pleasant on my pocketbook. I don't know jack about cars (and it's painfully obvious) so I know that I'm easily taken advantage of, and I don't necessarily always feel that about my experiences here...but sometimes, you never know. \n\nThe pluses\n\nShuttle service to wherever you need to go, but it's sometimes backed up\nAll the bottled water you could want\nWi-fi\nComfy enough waiting area\n\nHopefully when I'm looking to trade-in, they will be extra nice on the price since I have dumped so much money into my current car!