Like the Anonymous reviewer from 7/24/12 said, they leave your baby in the crib to cry and don't give them any attention other than to feed or change them.  I had my son here 2 days, and both days I walked in to pick him up and found him screaming in his crib while at least one of the ladies working there was just casually filling out paperwork.  There is one lady that works in the infant room from 6:30am-6:30pm 5 days a week!  That shouldn't be allowed to happen.  No wonder she is burnt out and doesn't care when the babies are crying.  I almost quit my job as well to stay home with my baby, but then found other options that are much more caring and actually interact with the babies and do developmental activities with them like tummy time, playing music, etc.  There are much better options than this place and you don't necessarily have to spend a lot of $$ to get good care!