My first time here & I had the worse service ever. I was waiting to get help on a question that I had in regards to my tv. I waited & waited & waited & no assistance wats so ever. I walked up to 2 best buy reps & asked if I could get some one to help me @ 2 different occasions & no help came my way. Screw it I decided to leave. I was gna spend $$ on buying the new ipad air but due to horrible service I will spend my $$ somewhere else. This place blows when it comes to customer service!!!!