These guys are lost.  Whoever trained this staff needs to be trained themselves.   We stood out front of hostess desk and told three people our name and reservation time.  3 different times they asked who we were.   At 715, 20 minutes later the ask a 4th time and say \"ohh we have been waiting on you\". I said we have been standing here for 25 minutes.   She replies. \"Did u get lost, the place is hard to find\".  I looked at her and said her and said ...I just told you we have been here 25  minutes.    OMG.   Ok now at dinner.   Ran out of kids cups crayons.    40 minutes now no salad.    Salads now have come but mine is missing.  I'm not going to say anything cause I want the torture to end    I should also state.   They are not even busy.       It's a thur night   Here is the deal.  I lived here for 20\nYears.  If this place near strip it may survive. But up in Summerlin. I give it 18 months and their gone.      Food was average