I love Steak & Shake...  This one does not compare to the rest of the chain.  The union cooks obviously don't care about the S&S standard for cooking burgers.  Burgers are dry and served cold.  Fries were cold.  In fact the only good item I had was the chili.  It was probably made somewhere else and just reheated on site.  Servers are more concerned with getting a smoke break than checking on customers.