I have been a patron here for a year to treat an elbow injury. The massages have greatly helped it heal. All the masseuses here have been great and very attentive to what I ask for. \n\nThe cons of this place....you never receive your full time. 5-10 minutes to get you in a room and talk even though all my info is on the chart, and they always stop 5-10 minutes early. So a 60 minute massage is really only 50. \nThe front desk staff is not very welcoming. I cannot put my finger on it, but they are somewhat aloof. I also do not appreciate having to announce to them how much of a gratuity I want to add. I find this practice rude and borderline pressuring you to increase your tip.\n\nI will return because the massages have been helpful, but I hope the customer service and time management improves.