Absolutely awful. This is the worse shuttle in Vegas. Thanks to this company, my trip ended horribly. I almost missed my flight, had to check late baggage, and take another shuttle to get to the airport. If I didn't, I would have been screwed and stuck in Vegas. The funny thing is that I paid them round trip, imagine that, so I ended up having to dish out more money so I could get home. I would NEVER be stuck with them again, I don't care how cheap they say they are. Sometimes you get what you pay for....cheap service.