I stopped in here a few days ago after a year of not being back. When I first discovered China one, the food was addicting. That was back in 2009, and over time the quality has seemed to suffer a bit. The last few times I have ordered anything, the food has tasted weird or no taste at all, and the customer service has been dismissive. Almost as if they don't need customers. I generally order chow fun or green beans in black bean sauce and white rice. White rice has always been included when I ordered either one of these. I ended up taking a few bites of my food and just going to panda express after. Sad, but I will probably never be back to China One. There are plenty of other places to get some kind of chicken and white rice.