We went there twice. The first time it was short staffed, friendly but bad service. The second time lots of service. We had at least 4 different people waiting on our table. Unfortunately the food is mediocre. Their signature dish \"firecracker shrimp\" tastes like nothing with some hot sauce and the consistency of a wad of cardboard tough shrimp. No shrimp flavor. The calamari was cut into squares it was overcooked, rubbery and fishy smelling. The pho was hardly flavored. On the plus side they had Kirin on tap. The staff hypes the firecracker shrimp but is not good.