This optical is wonderful! I picked up my finished product and I have to say from start to finish that it was the absolute best experience buying glasses that I have ever had. The staff was friendly and accommodating on the phone when I booked the appointment. The Doctor was on time with his exams and he explained everything. BEST exam I have ever had. He handed me off to the staff and they were amazing. We had a GREAT time looking at all the frames and they were very proud of all their new product. They explained everything to me too. Perhaps the disgruntled customer in the offputting review didn\"t appreciate enthusiasm? As a consumer I like to shop where the staff are happy and friendly. They called me BEFORE they said my glasses would be done and I got a great fitting. Good price, awesome friendly service and an awesome Doctor. Who could ask for more? I highly recommend Target Optical at Spectrum Mall.