We were visiting friends in Phoenix and had dinner on a Saturday night.  The place was packed!  My friend was trying to get us a drink from the bar, when a girl went out of her way to take our order (come to find out she was a manager walking by).  Talk about excellent customer service!  Dinner was excellent - I had the prime rib which was cooked perfectly.  It came with brussel sprouts and mashed potatoes; I'm not a fan of brussel sprouts, but they were awesome.  The others had the rotisserie chicken which was really juicy and favorable.  Alex was our waiter and he did an excellent job, even though the place was really hopping.  Definitely check it out - you'll be thrilled.  Oh, I forgot to mention the cornbread skillet is the best too!