This place is a mill and you are a case not a person.  They advertise they have recovered LOTS of money for social security disability, hog wash....first you get a case manager to help you file an appeal, once denied they give you a Shlub of a lawyer who poorly advises you and sets you up for failure at the hearing.  You file a complaint with Shook & Stone and they don't care.  To date I have never heard from any of the principals here and it's been almost 4 years.  The communication with this firm is the worst and most unprofessional I have ever dealt with.  I have to agree with other reviews, they care about the bottom line for themselves not their clients.  Do your research and take your business to someone who will really care about you and your well being, this firm does not.