I have extremely mixed feelings about this place.\n\nFood: fanstatic selection of gelato and other cafe goodies!  I could spend countless trips tasting everything - the pear gelato was refreshing and super yummy.  5 Star\n\nPrices: One two-scoop little cup set me back about $8 USD but I was on vacation so who cares, won't be doing this for a while.  3 Stars (especially in consideration that this was in the Palazzo)\n\nService:  I very seldom get offended but why would the cashier frown at me for trying to pay with cash (I am saving the establishment credit card fees), then roll her eyes at me when I asked for cup of water.  I had to approach a different cashier to get a spoon to eat my gelato!  Which garnered another eye rolling from the first cashier!  And not a single thank you from either - there were no other customers at that time.  0 Stars