I like promoting Boulder City businesses, but I'm going to have to recommend going to Ralph's instead because I don't think this business values every customers' time. I called ahead since I had an energetic toddler in tow and was told to allow 45 minutes for changing out the tires. Although I was helped fairly quickly, I was kept waiting almost two hours to complete the work with no updates. I could not see into the garage, but the guy who had come in from the garage to ask details about the tire installation came in to look for windshield wipers at one point (my blades were not being changed), and all of the customers who arrived after me for oil changes and other service had their jobs done before mine. As a result of their slow service, I had the pleasure of two hours in a waiting room with a toddler, I missed an appointment, and I had to hassle several people to get a child collected from school. I was offered a flatly delivered apology as I was paying my $800. I will not be back.