Yay: good lattes, good coffee, good scones, free internet.\n\nBoo: incongruous art, cramming a huge table with chairs up against the condiments counter so that if anyone sits down facing the door the people hoping to cream or sugar their coffee have to squeeze in awkwardly and maybe touch your head with their butt accidentally while you are trying to innocently enjoy a scone in the only seats left. \n\nOk, so that won't happen to everyone. \n\nAlso, the guy working the counter did not respond to my winning smile, and this was my first day of my first visit to Phoenix. Coming out of cold cold Boston, one hopes for a little more friendliness from the South West. I've heard things. But he wasn't trying to help us at all, much less trying to be mildly nice. It was like addressing a robot. A robot with a ponytail.