Out of all of the commercial coffee shop chains - which admittedly I normally despise and rate two stars or less - Costa is the best. They have a better selection of drinks, tastier sandwiches, better cakes and stuff and the clientel are generally much less up there own arse than Starbucks customers. The cafe's themselves are always especially well looked after, clean and the red and brown decor certainly has a relaxing effect. Always very welcoming and comfortable. Normally, All of this would result in a five star rating, but as it is Costa - a chain store, it would get a respectable three stars.\n\nYou may have noticed then that this particular Costa gets 4 starts - and thats simply due to the staff, whom I find to be the nicest Costa staff ever. Well done you guys!