Horrible customer service!!!! Called their 800 number on a Saturday morning to schedule a mobile windshield replacement. I told the customer service lady I needed it today. She schedules me and tells me they'll be there between 9am and 12 noon. So of course 12 noon passes by so I call her number back. A different lady answers and I tell her the situation and she looks my information up. The other lady scheduled me for the next Saturday. I tell the lady I'm talking to to cancel the appointment and before I say anything else she hangs up on me! It's sad because I'd rather deal with the particular store myself but you have to call their main call center. Just bs.