Worst experience ever! After about 45 mins with no food, we asked to have it boxed to go. The waiter said there were about 5 orders in front of ours!! After an hour, our food comes thrown into the containers...no Jack Daniels sauce, no ketchup etc. My co-worker asked to speak to the manager, not knowing the woman he asked was the manager. She rudely replied, im the manager and ur not going to speak to me today!! Horrible customer service! She was the only manager on duty, so after 10 mins of standing in the lobby she finally comes over to talk to us. She stated that the mayor came in with a large party and overwhelmed the kitchen! So she made everyone wait while the mayor got his food! \nNever going back to this Fridays again! She let us have our food for free but that doesn't excuse her rudeness and lack of customer service! 2 thumbs down :-p