Just checked in and so this review is only about the room, but i will go on a limb and make assumptions about the rest, though will update later. This room is tired. Dirty around edges..not cleaning staff dirty per se, though mini bar has rings in it when bottles are moved, but sort of deep needs an update crinkly wall paper junky furniture dirty. Not 5 stars in any capacity. Not even close and unles other rooms are radically different than our two rooms, then this resort shouldnt be classified in the same bracket as say St. Regis Princeville. Hopeful that the rest of the resort will seem fresher, but.I was told this was commensurate with 4 Seasons and that is not the case.