These people are the best.  Not only did they  help me get online to Adobe Meeting Room for my MCAT prep, but they also located, pulled and held a power cord for my family to pick up when mine was stolen.\n\nAlso, friendly, personable (showed me pics of their own dogs) relaxed and very knowledgeable!!\n\nWorth their weight in gold.  Just hope Best Buy pays 'em well!\n\nKimberly Keller