I was just at my usual Best Buy on N. Rainbow and they were out of what I was looking for, but the number of employees offering to assist me was comforting.  I called this Best Buy, and they had what I was looking for and were able to hold it for me.\n\nI got there, the pick up area had my hold and I walked around to do a bit more shopping.  The new floor plan is going to take a bit of getting used to.  AsI walked around I saw many associates walking around but not once did I get offered any assitance.  This not so at the Best Buy I usually frequent.\n\nThis would ordinarily warrant a 2 star IMO but Taylor was nice enough to find and hold my product, Cole pleasantly directed me to where I needed to go and Amie was very nice as well.  Thanks:)