Terrible service.  First, I had ordered sweet potato fries with my burger and my friend had ordered waffle fries.  When delivered, the fries were reversed.  Second, I had ordered my burger without onions, and it came with onions.  Instead of replacing all the garnishes, they just removed the onions which had already permeated through to the garnishes, and so I could taste onions with every bite of the burger.  Third, the cheese on my friend's burger was cold.  He asked them to take it back and melt it, and they said that they couldn't do that.  Fourth, our other friend had ordered his burger with wholewheat bun but was given a honey oat bun and, when asked, was told that it was wholewheat.  Fifth, my first friend had to ask for his milkshake three times before he got it!  Burger was nothing special, sweet potato fries were undercooked (Carls Jr has better sweet potato fries).  I'll never go there again and hope that others read this review and go elsewhere for a burger.