I was in and out of this Bed, Bath and Beyond in ten minutes due to the outstanding service provided by its employees. I called ahead and they put items on hold for me at the front. Then I decided to buy a knife as well. The woman that helped me get a knife out of the locked cabinets escorted me back up to the front and checked me out (partly to make sure I wasn't stealing the knife, but also because she was being helpful!). \n\nI was impressed because I typically don't like huge stores like this.