My first of the three groupon facials I purchased was wonderful.  The 2nd was a no show by Sherry.  After contact with groupon customer service multiple times, Sherry was back and \"ready to honor\" my remaining facials. She never called me to set it up despite knowing she had stood me up in late June.  Instead I contacted her to set up the facial.   Last night, after rushing from work to be on time for my appointment, she was again a no show and had a fellow business owner come out to tell me she was \"running behind\" and was at least 1 1/2 hours away.  I'm back in touch with groupon for a refund and I'm done dealing with Sherry.