Charlotteans, you deserve better. For the moment, forget the customer service. What is with these people? Their bread is from LA. The frozen food selection omits any good entree line, e.g. Bertolli. Forget the cheese! Not one-not one, ripe soft-ripening (brie-type) cheese in the store. Boar's Head is the best charcuterie they have? Thank heaven we have Whole Foods, regional market, Earth Fare, and Reid's. Stop shopping there. And call them on their customer service.