I would never rent from this company EVER again. The ladies in the office at The Monarch on Coolidge st in Phoenix are completely incompetent. My hot water was shut off without them letting us know, and they just shrugged and said sorry. When signing the lease we were promised a full months rent free, which we never got because \"we could only give it the day you checked out an apartment\". Our lease had to be rewritten twice because they didn't take down all the information we provided properly. And when I called MEB personally to speak with someone about my issues, I was forwarded to an answering machine. We were told the highest combined utility bill during the summer would be 250, it's October and my bill is 280. At this rate I should have never moved from my old apartment and I will never rent from Meb again.