As much as I'd like to say this hospital is wonderful, I can't as the billing problem I have hasn't been resolved and it's been 10 days since I've asked for assistance. \nER wait time is great! \nThe ER staff is pretty good! Moved me through for testing rather quickly. \n \nThe only problem with the staff was that the nurse in charge gave me the wrong persons' paperwork to check out with.  Hence the problem. We told the discharge person that the paperwork wasn't for me and gave her my name. She told us that was ok but she still applied our payment to another account. How irresponsible can a person get? I didn't notice the charge until the next day when I went to file the paperwork. Today is Friday, I'm scheduled for surgery on Monday and my insurance deductibles are all messed up because of this. Thank you admissions/billing Southern Hills Hospital.