The only reason they are getting a bad rating from me is because twice I have gone there on a Saturday to get my dog's nails clipped and wasn't able to get it done. Both times I showed up right after they opened. The first time, the owner was leaving and said she'd be back at 1.. They're only open 9-1 on Saturday.. The second time, the girl who was there said the lady was out for breakfast!!! It was 9:30! They just opened! When she called her to ask when she'd be back she said in an hour.. I'm no business mogul.. But, I'm pretty sure if you want to make money, then when you're open, you need to be there to provide the services you offer.. I went to petsmart. They got me right in.. I try to support local businesses, but that was ridiculous. The last time I went there they took my dog in back, clipped his nails and handed him back to me. Boom bang done! That's how it should be. Super disappointed..