Food is ok, same as the service.  I fly into CLT at least twice a month and every time I walk by this place since it's been open it has that wet moldy towell smell.  I have been going thru this airport for years since I fly US Airways so I always have a connection.  Anyone reading this and thinks I'm just another crazy A-hole ranting on about nothing, just walk by and you will know exactly what I mean.  The only place like it is Gladstone's in terminal 3 of LAX.  I don't know what in hell it is but it's definitely not appealing.  The Sushi bar in the middle of the terminal is ten times better and doesn't smell like wet crap.