Nice location - but sometimes overly busy - you'd think this was because its popular, and maybe it is, though I can't help but think the speed and quality of service could be better. Regulars get a 'hi' and some chit chat at the expense of other customers orders. If this happened in the UK, the shop would go out of business. Attitudes are more relaxed here in the U.S. I never wait longer than 5 minutes for a coffee normally, here, it happens most times - come on Strabucks - its coffee, not a 3 course meal. Perhaps I've picked the worst times to go, but even so, 5 minutes is WAY TOO LONG!\n\nAlso, the delicacies / pastries need stocking better - you can't seriously tell me that everything is sold before 9am EVERY day. I see 4 croissants on a plate (rarely) - if that's all thats ordered in on a daily basis, then whoever does the ordering needs to re-think their career.....