The only 2 stars this hotel can receive is for the pool and the restaurant.\nThe front desk staff was very rude. I requested adjoining rooms which they did not fulfill and they were never helpful with any request during our stay. Our towels were not replaced after the room was cleaned and when I called the front desk, they told me 'I could come down and get them'. \nThe wi-fi wouldn't accept Apple products so we could never connect to it.\nThe A/C was very loud, especially as it started up.\nThe vending machines (which are not on every floor) consistently gave us wrong product.\nIt seems as if the hotel is understaffed - never more than 1 person at the desk (even though they claimed they were at full capacity), no housekeeping available in the evening.