I got a great deal through Living Social for a VIP Hand Wash and Polymer Paint Sealant.  The work was done at the downtown location.  Instead of \"Wow\" it was more like \"really?\".  I contacted the owner, Ryan, telling him of my experience.  He was quick to email back, apologized, and offered to have it redone for no charge at the Mesa location; and to follow up with a 'sit-down' with the downtown attendant. A few days later I headed out to Mesa - spoke to the manager (and brother of Ryan) and briefly told him the story and handed him the email exchange.  No problem.  They got a guy on it soon.  I stepped across the street for a bite.  When I returned the SUV was SPARKLING CLEAN, SHINY bumpers and body and completely BUG FREE.  WINDOWS were nice and STREAK FREE.  Inside was thoroughly vacuumed, CLEAN and shiny but not dripping in Amorall nor over drenched in fragrance.  \"WOW!!!\" - now that's what I'm talkin' about!