This is an update from a previous 8/5/14 review.  Following my post, the General Manager of Jaleo contacted me, apologized, and thanked us for the feedback.  He inquired into the details of the dietary restrictions and service staff.  He was extremely helpful in remediation and encouraged us to join them again on our next visit; given my group's positive experiences prior to this most recent visit, this will most likely occur!  Thanks Jaleo!