This is the only place I ever come to get my car washed. You can't beat $2.99 for a free vacuum (you do it yourself, which I prefer since I can take my time and make sure everything gets sucked out) and a wash.  My car is never super dirty when I bring it in, only the typical dust that accumulates in the desert. But, it always comes out clean. You have to pay $4.99 to get a damp towel at the beginning and a scrub down, so sometimes I pay extra for that. I don't know why people would be unhappy here. You get what you pay for.