I've been going here for years, since the 90's. I often refer people to them all the time.\n\nHowever, I had my first frustrating experience. They don't, can't or won't answer questions via email! they simply say call!\n\nTime to get real and catch up with the times. For those of us that are often planning more than one event, it is time efficient to email. Much better to save an email, rather that jot notes! It is more reliable as well than any verbal.\n\nI ended renting what I needed at another nearby place, that responded to email with pricing! When I showed up pickup items, they gave me an additional day at no charge. They also had a printed brochure with pricing!\n\nI hope for better with Party People, as in the past they were the only ones that had something I needed!