I stopped by Dickies in Ballantyne today to grab lunch.  I have had their food while on trips in Dallas and was looking forward to a great BBQ meal.  Well it totally missed the mark as I never had the chance to eat.  We arrived as there was about 5 people in the place @ 12:30.  On line we were told they would be right with us.  We waited, and waited.  There we people behind the counter, some doing nothing, and one person looked like he was putting together some meals, even thought there was no one else waiting for food.  We waited for about 8 minutes, the whole time looking at the employees while hoping someone would take our order.  After no other communication since we walked in that anyone was going to help us, we walked out.  With so many places to eat in that area,  service like this is going to kill this place.  Will not be back as first impressions of the place look like they have not trained anyone for customer service.