I frequent this location and this review is based on customer service experience , good food , unhappy service. I have stated always visit and like the food, my disappointment is that asking to order the bowl with what comes with teriyaki chicken , I've asked for no sauce and to be grilled chicken as per my kids age 5 and 3 do not eat it. Not a complicated request , I think ? To be told my manager says this is the last time we will do that . Sorry to say we will no longer be ordering or visiting this business again. Lost a frequent customer, please think about being in a service business , minor customer request should be accommodated .