I found a certified preowned SLK350 listed on their website priced much better than the local Mercedes dealership. Despite living in Texas and unable to initially see the car in person, I decided to explore this possibility. Steve Souther responded to all my questions very promptly, provided photos and documents. Negotiation via e-mails was quick, fair and honest. They sent a staff with a Mercedes to pick me up at the airport. The test drive and all the paper work were done within half an hour, and 4 days later the shipper had the car sitting in front of my house. A big thumbs up to Steve Souther and other staff members for the best car buying experience I ever had. A superb job!