Jaime was in a hurry and by himself trying to groom my three shihtzus. My baby girl ChiChi ended up coming home with all the blood vessels blown out in her eye! When I calle Jaime to find out what the he$@ happened, he said maybe she pulled a little to hard with the rope around her neck! Really? \n\nIt takes a lot of force around a dogs neck to strangle her so hard her freakin blood vessels popped in her eye! WOW - BEWARE!!!! He did pay for the vet bill to have my baby checked out. She is still tramautized to this day of going to the groomers now. Needless to say, I can not recommend this guy to anyone. Take your babies somewhere else!