I got my first \"pretty kitty\" here. I was very nervous for the pain and possibly an uncomfortable or awkward moment. There wasn't half as much pain as I had imagined and it was uncomfortable at all. I've been here 3 times now with 2 different estheticians and the results have been consistent. The esthetecians really make sure the experience is comfortable. They converse with us the entire time & instruct us when to inhale or exhale to reduce pain. I think having a good conversation the entire time really helps make the experience better by distracting us and reducing pain. It doesn't make it go by quicker though, because it already goes by soo quick!! No joke I've timed it & it only takes 10 minutes!! I'm in and out of there within 15 mins all together, that is with an appointment. I will definitely continue to come back here. The only thing that I would suggest is a loyalty or rewards program for frequent customers!