We have been to Fuji a number of times and after tonight's experience I WILL NOT BE BACK!!!  We went there to celebrate my daughter's 4th birthday.  It was not busy and we had 3 young children at the table.  It was 20 minutes before we received drinks, 45 minutes before a chef arrived and 2 hours total before we were able to leave the restaurant.  I had to ask twice for them to sing the birthday song (which was not a song.....they beat a drum).  I had to ask multiple times for plates etc. for cake, asked multiple people for my check and on and on......  HORRIBLE!!!!!!!!!!!!  They made no acknowledgement that there was a problem despite that fact that everyone at our table was visually upset.