Really loved the Dr. but the hygenist we saw (both times with my older daughter-age 6) highly encouraged me to \"wait in the waiting room\" while she took her away for procedures because \"kids do better when parents aren't around\". I wouldn't allow it- but think some parents may not know that they can and should ask to be present during medical exams/procedures involving their children. The hygenist's here need a little training on \"family centered care\" and need to put their own conveniences to the side and not act as if parents are in the way. Cute, kid friendly environment- but the staff needs to match the decor.