Me, my sis, my bf and a friend decided to go try this location out. Got seated in minutes. Took a bit long for the food to come. I ordered a ronin burger, medium rare, well just my luck my burger comes out raw. I give a little piece to my bf n his son I did eat some of it. Told the waiter and the manager came n talked to me n he took 2 bucks off the bill..lol..and brought us some donuts and a small scoop of coffee ice cream. As I spooned some to my friend, she noticed something hanging that looked like coconut, so we thought, well to our surprise, it was a piece of tissue or could be part of the paper from a straw that was in the ice cream. We all were like wtf!!.couldnt believe it happened twice...def won't be going back to that location.