The menu belies the completely generic cuisine.  I've had better food at Baja Fresh and most any Eribertos.  Additionally, the service was pretty bad.  One set of silverware on a booth that easily seats 6, and had to ask for more.  No plates given for the chips and salsa, so expect to see lots of salsa on the table and ignore the double-dipping.  Had to repeatedly ask for drink refills repeatedly though the there were only 3 tables occupied in the whole place.  The waitress, while very pleasant, was more interested in chatting with her coworkers than serving my family.  I left with the impression that Ketzal spent all their time on presentation and none on the actual food.  We won't be back.