Saw all the great reviews so I made an appointment for 11:50. When we showed up everybody seemed busy & we were told they were a bit backed up. It was 12:20 & the two people giving manicures seemed to be just getting started on the women in front of us. I asked how much longer it would take and he said 15 minutes, which would have pushed back our appointment time 40minutes. The guy seemed nice, but I like punctuality. Also, a little hard to find only because there are so many other nail salons in the area.