Been to a number of Jack Astor;s before.  Great experiences good food, reasonable prices. Took the family include grandkids. Service was normal, perky waitress tell us her name takes orders disappears. Food handlers deliver food. I ordered beef fajitas. I hear sizzling plate but onions and beef must have been sitting as they were lukewarm.  Guacamole looks dried out and dull like a green mashed potato No one asked us if our meals were good. On the way out sought to get a comment card, Fellow at front desk appeared too busy chatting up hostess and inattentive. Looked at us like we were from another planet. Looks like the kids were running the show without adult supervision.  No asking if we were happy with our meal. Very unlike other Jack Astor's including this one which we have visited before.