I had a very bad experience that really left me frustrated with Fotobar and ultimately led to questioning their systems/operations. The store reps did not have knowledge about the photos that I asked about (whether or not photobooks are created in store or commissioned). In an attempt to purchase large photos and prints at the store, their store computer crashed on three different occasions. On the last occasion the computer read \"warning: memory low.\" The experience felt like a waste of 2 hours.