I cannot believe that they will call at night to schedule next day delivery.....don't know when. One has to wait all day until 9pm to find when your appliance will be delivered next day. This is an inconvenience to a customer that he has to wait(take off from work) all day to find out when the installation will be done. Sales person was very knowledgeable, but this after sales service is lousy, I tried to call the Manager who did not know what was happening either. So disappointed after waiting for a whole week.