Pretty terrible in almost every way. The free fountain drink refills are the only positive. First, it for the small size, it ought not to take too long to order (however, no biggie). The real issues: staff rather unfamiliar with their own menu, lengthy wait for food after ordering, rather bland food. Now, the meat on the sandwich I ordered resembled.... maybe eggplant, maybe soggy breadcrumbs, or something. Heck, the server wasn't even sure. But the worst part(s): the lettuce on my sandwiches (the original and the replacement) had dead insects in it. To make matters worse, so did the complimentary salad that comes with the combo. When I brought it up to the attendant, he (well....) didn't bat an eye, no apologies, nor excuses. So very unhygienic!