12:30pm:  The woman who took my order was pleasant enough.  The manager-type who put out my order seemed harried.  Not sure who was responsible but I had to ask for my drinks.  It was the rush hour so I'll give them a break, although I did notice the pick-up counter was getting backed up with people waiting for corrections.\n\n2:00pm:  I ordered a sundae for me and a shake for my son.  The man who took my order was very pleasant.  Although  it was not busy at this point, the manager-type still seemed harried and flustered.  I saw her make the shake and then disappear.  The young man who brought out the sundae had to go looking for the shake and found it at the drive-thru window.\n\nThe good parts:  the Playland space was clean and the wifi worked.  Oh yeah, and it was cheap.  The ice cream was very good.\n\nIt just bums me out that I could have gone to In-N-Out, where they always get my order right and they are friendly and efficient.  If it wasn't for Playland, I wouldn't go here.