I'm not going to give them 1 star, but that's because I didn't actually do business with them. I called a few times, no answer. Finally decided to leave a voicemail, asking someone get back to me regarding their services, and I never got a call back. Apparently they don't need new business? I think that even if you don't do business with someone, it's still good etiquette to return multiple missed calls and a voicemail.\n\nUPDATE: I did receive an email... After writing the Yelp review. But by then we had already gone with someone else. Glad she did reach out though. I felt that was courteous and professional.