Friendly people, but unreliable. I selected Brothers Cleaning Services from Craig's List to clean a recently vacated house on the east side of Las Vegas on 12/17/12. Workers did not bring step ladder to the house, so they could not clean all ceiling fans as I requested. Workers also slightly damaged 2 window blinds. I had to clean ceiling fans myself and fix the slightly damaged window blinds. I emailed bro.services702@gmail.com but only got a vague reply and no follow-up. This was an unpleasant customer service experience to say the least.