1 star for clean rooms and a pretty resort. Unfortunately, that's where it stops. Staff is unaccommodating.  Due to an emergency, I needed to check out 24 hours early. Their policy is, a three day notice prior to cancellation. My entire stay was 3 days, there was no way of knowing that I would need to check out early, therefor I was charged for a day that I was not there. This was not a week end day!  They are understaffed, my wait to check in on a Monday, was 35 minutes with only 4 people in front of me. The other issue was, I called the concierge for much needed info, I was left on hold for 10 min each time on two attempts. The 3rd attempt I was told she would call back....she did not. There are plenty of casinos that treat their guests well...this is NOT one of them.