NEGATIVE 5 STARS! Because just a negative star is not enough to say how bad the service is. Had the service for three months and called tech support more than 30 times to report issues from slow Internet to freezing video service. My Internet goes down at least 4 times a day. Can not have more than 2 tvs watching hd (or 1 tv plus the DVR) with a computer on before they signal drops.\nOne tech advised to have fast Internet to make sure all my tvs are turned off. Really? \nSo just like Joe Pesci said in Lethal Weapon, they eff you at the drive-thru, CenturyLink does it to you when you sign up. They promise this good service, then you realize it's bad. You try to cancel but they want to send a tech out to try to fix it. Guess what, the tech can't come out for a day or two, so you now have less time to cancel. The service improves then after the 30 day cancellation period, it sucks even more. Now if you cancel, they eff you more with cancellation fees and more.