Had a 2pm appointment on Thursday for a car inspection.  But when I got there Victor at the service desk told me that it'll be a 2 to 3 hours wait. He goes on to explain that it's like if I had a doctor appointment I would still have to wait a while before the doctor could see me. Wow...at my doctor office the longest I ever had to wait was 30 mins. If you like to waste time waiting please come here other wise it's best if you find somewhere else.