Bark Street recently put out one of those local coupons and apparently they got overwhelmed.  My husband called to schedule an appointment for our dogs and the woman literally told him she had time to fit in full paying customers, but no time for the coupon customers.  The next weekend when we finally did get an appointment, the woman was checking us in and mid-check in asked us to move aside and wait while she checked in her full paying customer.  Needless to say, I will never be a full paying customer here.