only gave 2nd star because I was here with wife on a biz trip - and it seems that they have function facilities, that are at least functional...\n\nStaff has been rude or non-existent at every turn. The place is gigantic - and it ALL LOOKS THE SAME (blah 1970's tan stucco) - so I spend half my time outside lost and asking for directions (see rude staff).\n\nI came here to work out of the hotel room and get a little sun at the tail end of a hard New England winter - and the sun has cooperated - but little else has...\n\nIf I were spending my own money, I would be super pissed.\n\nMy recommendation is to avoid this place like the plague - have stayed at Hyatt Gainey Ranch and Phoenician for similar $$$ - and never thought once about writing a bad review...\n\nI'd be surprised if this place was stil in business 5 years from now...