Hobby action employees are extremely disrespectful. They refuse to work with loyal customers. I bought three planes and came in to return an unused remote and they refuse to even exchange it. Avoid this hobby shop. Keep your hobby fun and interesting by avoiding this place. Terrible customer service. If you don't know anything hobby don't expect to learn it here. They don't want to explain it either. I heard one of the managers talking about their contracts for drones with different companies. They make their money off heli drones and if your there for anything else, they just don't care. Try hobby town USA or k&c hobby