Some one told above thr should be 0 star option ... me too requesting for the same .I too give 0 stars to bed mart customer service....the one at northen phoenix....that sales guy(black) is  dumb , arrogunt and rude...it seams he is board with his job and does not Enteratain customers who are genuine...not a window shoppers.....when I asked that guy about cheaper \" pillowtop king matress\" as he shown me some xyz matress for \" $4000 bucks\" and said this is the one we have if you want cheaper than this go to  \"GOOD WILL\" I thought of calling manager but I did'nt have time to mess to with that shit guy...\nI went to sears\" they will show you what customer service is I got one \"Simmons Black Brooklyn Firm Pillowtop King mattress\"...awsome matress.\n\nJust fire that guy or else you guys have to shut your buiness.\nI would not recomend this shop.