I'm sure like most people, we go to the cleaners that happens to be nearby. So for me, the one nearby was fine enough over the years, but no longer. I dropped some items off recently and 3 of them came back with what could only be described as oily spots. \n\nI spoke with the manager, told them that not only was this not acceptable, but I wasn't going to pay for them and wanted them to redo. They said they tried their best and what's done is done. A store credit was given, but this does not make up for the fact that the pieces are ruined. \n\nThey told me that the material is difficult to work with and this happens often. My response was that if they knew the material was sensitive, why did they bother in the first place. I would have been much better off it they told me this up front so I could have not had them done or known before hand to risk it. \n\nI will now be taking my business elsewhere to the other cleaners around the other corner.