My ex was taking his dog here. When my cat had some unmanagable knots in her fur, I decided to take her here. They said they ususally don't groom cats and because I have a wild cat, they were unable to completely groom her. They did cut out the knots. I was happy with that. They didn't charge me anything. I gave a $30 tip. My ex was always happy with his dog's cut and the price. If I had a dog, I would take it to Snooty Pets.