I've been here before to get my dogs some treats. The treats were adorable, and my pups loved them. BUT, I have since tried calling them to make an appointment to have my dogs shaved down (they're Poms, and they need their hair shaved down for the summer here), and I have heard amazing things about their grooming, but every time I have called they never seem interested, or act like they want to help me out or answer questions, they are always very short with their answers (I have tried to call on several occasions to ask questions, and book appointments). When I explained to them my schedule and asked if they could help, all they said was \"no\" there was so solution, no help... It was a simple \"no\". Or, when I called on Saturday around noon (when their hours clearly state that they are open until 6) they told me that they stop grooming at 3, and they couldn't help me. I have since taken my business elsewhere, and I will not be recommending this place to any of my fellow pet owners.