I wasn't impressed nor disappointed. Maybe a bit more disappointed than impressed. Whatever. It just seemed like they pushed me off to the side and made me soak my nails for 30 minutes. Eventually someone came to take off my nails but I'd already taken them off. I didn't necessarily want a white tip but she kept suggesting it, so I did. I didn't want clear powder but that's what I got. I wanted a design that I saw on Yelp, but she couldn't do it. All in all, I got a basic white tip which wasn't bad at all. It just wasn't what I wanted.