Cox, is no Angel.\nHowever, they're not the Devil.\n\nAnyways, its a given, that EVERYONE loves to hate Communication providers.\n\nApart from the obscene HIGH RATES, the field personnel, are quite able and capable.\n\nWhen it comes to the Customer Service folks.\nIts OMG (oh my G_d).\nThey for the most part, couldn't find their way out, of a room with one door.\n\nSo, whats the solution.\nThere is none ..... until telepathy becomes a reality. \n\n\nBy the way, you haven't come full circle, until you've had the Qwest (now known as Century Link) experience.\nAvoid this experience, at all costs.