******DO NOT, I REPEAT DO NOT GO TO THIS ESTABLISHMENT*******\n\nI went to this nail spa on a recommendation from a friend.  She must have had a good experience; although I DID NOT!\n\nThe lady who done my nails was very rude and abrupt.  I had to ask her several times to take it easy because she was hurting my fingers.  \n\nOnce I got home I notices a lot of imperfections with the service I received.  The acrylic was sloppy and so was the polish application.  \n\nI called the establishment to speak to the manager.  The lady who answered the phone would not give me the owners name.  When I asked her why she said, \"Well he may not want to speak to everyone!\"  Wow...  So I said, \"He is an owner but doesn't want to speak to his customers?\"  Her reply was yes ma'am!\n\nCustomer Service Classes are definitely needed!!!!!