Everyone is right about the customer service there is none...also I have no idea of this is buffet style or not I doesn't feel like it though I was told it is...phone kept ringing and, the owner, I'm assuming didn't even get up to answer it... the food is ok..not a real mongolian bbq..too much oil used...added rice didn't ask for it..tried to get me to add other ingredients I didn't want..not worth the money...go to buffet @ asia instead right down the street