The Poisoned Pen would be a gem even if there were bookstores on every corner. In addition to having their own press with some really wonderful writers, and in addition to having a full wall of signed first editions to browse & buy (wow!), and in addition to hosting more author signing events than I've ever seen before, what really separates them (for me) from any/every other bookstore I've ever visited is the staff and owners who treat customers almost like family. It was fun to be a first-time visitor to the Poisoned Pen, and even more fun to return again. And again. And again. They are what all bookstores should aspire to be. THANK YOU POISONED PEN!