Very poor customer service, no one directing you to the hard to see reception desk on arrival. I was not given the room I reserved and was told rooms were first come, first served - on a Sunday night. No comp offered for my inconvenience. Later the bar was unable to bill to my room since the desk never recorded the credit card I gave them on check in. No wifi in the hotel. The 20' cat5 cable in my room looks like someone tried to eat it. No refrigerator in the room, so forget about keeping anything cool. That includes yourself since the room A/C is sorely lacking. I will be staying far from this place the next time I come to Vegas. LONG walk to the conference center.