I went to redeem my 10 for 20 only to find out that what I ordered was only 11.99 and I would lose the rest of my coupon. Tried to order a small sandwich on the menu but that is no longer an option. \n\nI was offered meat as a substitute because they refused to cut a whole roll in half for my 5 year old daughter so she could get a small. \n\nI feel totally jerked around and will not purchase another coupon or eat at this establish again. All they wanted was for me to buy more than I wanted or needed and pay additional money. \n\nLearned another valuable lesson.