This company is the worst. If you live in the Las Vegas Valley you almost have to use this monopoly for internet. I had to get phone I did not want. After 6 months my bill went from $140 a month to over $200.00. When I called customer lack of service they transfer me to customer retention. These hustler when you try to reduce your bill taking phone off adds $40 a month. Anything you do brings the charge back up. Went to cancel service found out they added an early termination fee. Before I moved to Las Vegas I had Verizon FIOS much cheaper and better service. I have also had ATT uverse much better service. Las Vegas Valley really needs some competition in the cable internet service. \n\nSUPPORT NET NEUTRALITY! Don't let cable companies have there way. \n\n LETS HOPE FOR A BETTER SERVICE TO COMPETE WITH THIS SORRY COMPANY COMES TO LAS VEGAS VALLEY. \n\nIF you are tired of this poorly ran monopoly duping customers file a complaint with the Federal Communications Commission.