I came her after work to get pizza for the family for dinner. I called ahead @ 5:45 to place my order for just 2 large pizzas to be ready at 6:15. I'm there at 6:05 and its not even close to being ready. \n\nI don't know what the policy is, but I should be compensated some type of way. The wait time was crazy. Plus there was at least 3 cars behind me waiting for their orders. \n\nThe mgr., Lance, finally gave a portion of my bill back to me after I insisted something needed to be done. \n\nMy slowest experience at Pizza Hut ever. Next time I may be going to the Dominos less than 5 min. away. \n\nOnly positive is they have a drive thru.