I purchased a used 2007 MINI S from the dealer.   After one experience with that service department, I found Bill and the staff through Sin City Mini Club.   The staff at Kensington are the best in the business.   I would not let anyone else touch \"by baby.\"   When the Mini was going to be overnight for 90K check and my transportation (rental car) ended up not being available.   Bill arranged for transportation to and from my job until my car was ready.  I cannot say enough GREAT things about Kensington Motor Cars, that is why I carry around a stack of their business cards to give out to owners who need a sound alternative.