Not a Four Seasons more like a Double Tree.\n\nBoth casitas on either side of us had their patio chimneys at the same time so we were forced to eat inside. They should buy gas or electric patio heaters so other guests' stays are not affected. This was one thing that really ruined my stay. Also, clean your carpets for goodness sake. A five star hotel should not have stained carpets. It took almost two hours for them to get our room ready. The mattress sagged in the middle and clearly was not regularly turned.  Room service took almost two hours picking up our dirty dishes, cutting into sleep time. The service is not en par with the price point. \n\nThe housekeeping staff was great. The room was beautiful except for the ugly Holiday Inn curtains. The grounds are breathtaking. Would not return. Sorry.