I went here too get new garage door opener for my house. Not make great first impression that for sure. I had too grab salesmen in another section too answer questions and get service. Interesting think that this Sears never really that busy so figure be like car lot salesmen checking up once see you standing in one spot. Anyway I hunt down salesperson the experience got much better. One gentlemen directed me too another salesperson in right section but then she directed me too another person. At the end got the right person knowledgable about his section and answered all my questions professional manner (honest asked about two different brands Sears carried Craftsmen and Genie) not push the higher price tag either way. So after rough start say that if looking for garage door opener Sears good place too check out.