The burgers were good and the meat they use is great. However, that being said, the fact that you get a burger, only a burger, and nothing but the burger for the money bugs! Any \"sides\" cost extra. The day we were there it was also VERY SLOW! On a Saturday afternoon, during the lunch hour, they had one person working the register taking orders with a line out the door and shouting, (while she took orders) \"Welcome to Smash Burger\" or \"Thanks for coming to Smash Burger\" every time the door opened for people to come in or to leave. We had the kids with us and the waiting time was insane not only to order, but also to get our food. Not a good place to take young children when you need to be in and out with hungry children with short attention spans. Probably won't be going back when we can get faster service and more food for the money elsewhere.