I had a lip & brow wax with Cindy at Au Reve last week.  She uses hard wax which doesn't use muslin strips; she says it also doesn't rip off as much skin.  \nShe did a great job, asking me what I wanted and giving me exactly that - just to clean up around my natural brow line, no new shaping.  Still looks great and she was super-nice and friendly, so I think I'll be back.  I also have a tendency to break out a bit at waxing sites, but haven't - another good sign.\nI give 4 stars because she did have to go over each site at least twice, to pick up fine hairs -- OUCH!!!  I'll give it another go, though - maybe maintenance won't be as bad.  Think I'll try putting Lidocaine on my skin before I go in next time...  If you go, ask for Cindy - she's great!