Ill start off by saying the staff was pretty nice but that's about all they had going for them. The food here is terrible! The steak was like eating rubber and the fries were extremely hard. It is like this literally every time i have gone in to Applebee's. I asked for a refill on my water and they i waited about 5-10 minutes before having to ask again. On top of the horrible food, i had a gift card that i tried to use, but they gave it back to me and said there was a zero balance on it. This was news to me since, the last time i used it there, they gave it back to me and didnt bother to tell me it was all used up! the only reason i even went to this restaurant was because i had the gift card. i never would have wasted my money on that terrible food.