Dear Apple, thank you for consistently surprising me with your service. Love, me.\n\nWhen I bought a Mac two years ago I didn't realize that the money I was paying was not only for the computer itself but for services for life. The battery on my Mac gave out this past week after years of going strong. I took my computer to this Apple store and received a new battery FOR FREE. Not only that, but the gentlemen dropped everything he was doing just to help me because I was in a hurry. I can't express how happy I am that I decided to purchase a Mac and I will continue to purchase Apple products as long as they continue to service me so wonderfully.