I was so excited to go to this place because of all the good reviews it has gotten, so I had a great attitude during my waxes (even through the pain) and I thought the lady was doing a great job until I get home and look at my legs. She had taken off skin in several places and there was still hair left... I feel completely mortified and I go on vacation in 2 days. I can't believe this happened I am so upset, embarrassed, and I feel so stupid. My legs look horrific and now I won't be able to go swimming on my vacation. I'm not on any medications, so I don't know why this happened, but now I'm terrified to ever wax again. Worst experience of my life and now I don't know what to do :(