So sad that such a well-established brand can be so poorly run.  We'd read the bad reviews of this brand-new Olive Garden, but went to try it anyway.  At 4:45 PM on a Wednesday afternoon, we were seated promptly in a virtually empty restaurant.  TONS of staff in evidence.  Waited 15 minutes for someone to come check on us, take our drink/appetizer orders.  Nothing.  No one.  We walked out, went next door to the Red Robin and had a fabulous experience there.  What is this place (Olive Garden) thinking???  Is every waiter a lazy POS?  SO sad.  Never again.