I have lived in the area for 7 years now and the closet bike sop is tempe bike, I get the worst service each time I go in and am surprised they have opened more shops with service this poor, well recently because of their faulty promises when ordering me a couple items I have decided to never use them again for even the smallest thing and places like this should be picketed because of their poor service and better than attitude. I would recommend everyone to support their other local bike shops that want your business.