Waited an hour to get a rabies shot for my dog. Got charged for a service that I didn't required for & the vet didn't even tell me about it. When I went to pay the bill it was much more. The vet said she will call me the next day with results. I miss her call by a few seconds and when I call back she left already. Shouldn't make your calls at the end of the day. Very careless~! Was playing phone tag by myself. Kept calling to get results but no doc to give me answers. Nurses can't tell you anything. Seriously you can't just read the damn paper.