The service at Grimaldi's was horrible.  Our waitress forgot to bring my daughter her lemonade.  We ordered our salad and she didn't realize we ordered it then later came back to our table to ask us if we wanted a salad.  The waitress finally took our order and we waited at least 50 minutes for our pizza.  When we finally received our pizza it was warm as if had been sitting out for a while.  We asked to speak to a manager who was very nice he agreed that our pizza did not look hot nor did it look cooked.  he did comp us for our pizza.  Which we were happy for but our bill still came out to be $60 for having to wait over an hour for a cold pizza.  We have been to the Grimaldi's in Gilbert and had  a better experience there.  I definitely would not go back to the Grimaldi's in Chandler.  This was a disappointing experience for our daughter and son in law since we had told them how wonderful the pizza was at the Gilbert location.