Sparkletts is one of the most incompetent companies I've ever worked with!!!  I work at a school and had my water delivered for years.  I've always had an issue with them delivering not enough or too much water.  When I would call to have them hold water because the school was closed they would deliver it anyway.  I was always told the driver didn't get the message.  When I finally closed my account (because they couldn't follow directions I'd rather just bring in my own water) it took them 4 months to pick up the cooler and still charged me for rental every month.  I called to have the money credited to my account, which they said they would do, it was supposed to take 2-4 days two weeks later I still didn't have the money in my account. When I called them on it they gave me the run around about how the person didn't  send the message to the right people.  They promised to have it done in 2 days, we'll see!  DO NOT GET WATER FROM THIS INCOMPETENT COMPANY!