Upon checking in we were given a hard time.  Our reservation was unexpectedly canceled.  We spoke to the representative and they refused to honor our rate.  We had to pay extra despite speaking with management.  Fortunately, this was the only issue we had on our stay.\n\nThe hotel amenities were surprising given my expectations.   The room was much larger than expected and the staff was very helpful.  Their room service was extremely quick and accommodating.   \n\nThe pools were nice, but the cocktail service was extremely slow.  I only saw one cocktail waitress working, so I did not hold that against them.  Another annoying issue was that the hotel had not upgraded to flat screen TVs.  The signal was definitely not suitable for their TVs, and most stations' feed was off center.  This is only a small issue, but annoying nonetheless.\n\nOverall, The hotel was nice and I would consider staying there again.