Still no refund as promised.....\n120+ minutes of my time on phone calls\n7 phone calls total\n2 managers promising a refund is in process\n0 refunds\nand now being directed to the corporate office accounting director to obtain my $33.99 back that was billed after the account was closed.\n\nWait for it, because I will bet that $33.99 that at the end of this month, I will be charged yet again!!!\n\nStay away from Sparkletts and DS Waters, they know nothing about customer service or billing challenges.