I can't seem to order anything but the matzo ball chicken soup...I try and try to order something different but end up getting the same thing!  I have tried different bagels and they've always been fresh and wonderful.  The matzo ball soup has always been great, but sometimes (two or three times out of the many times I have eaten there) the soup tastes old and the matzo is mushy.  Most of the time it's great.  Maybe because I usually go late in the day...I sometimes find myself scared to eat there after lunch as I hate the taste of old chicken.  I do love lunch there.