Absolutely horrible service, food, iced chai tea latte, and cinnamon roll. My 9 year old son compared the cinnamon roll to the one at school. Come on panera. Clark county school district cinnamon rolls taste the same as yours? Time to change. \nAlso on my steak and white cheddar sandwich the steak was undercooked, and cold in the center. I sent it back and it was as if they put the whole sandwich in the toaster twice. This time the bread was super hard and the steak was tasteless. The manager said \"what do you want me to do, replace it\"? In a question.  Utterly dissatisfied.  I will never be back.