Everyone is so friendly with the exception of the gentleman that checked us in he was quite short and rude when checking us in....got to room tv unplugged alarm clock unplugged room had a terrible odor to it possibly could be carpet with big huge stains all over it...called and complained that nothing was working and the room stunk they offered to send up housekeeping \n\nAs for the reason that it's not a 1 star is everyone else was so friendly from table games to concierge desk to waitresses (although my wife played slots and nobody came by for drinks maybe because they don't tip?) eh think next time I will splurge and stay at Aria everyone rants and raves about them lesson learned