For this review, customer service counts for everything.  I am often overwhelmed and a bit intimidated when I walk into one of those big box hardware stores.  This isn't my specialty, so how am I supposed to find anything?\nThe second I walked in Ace, I was greeted and offered help.  That is so important to me here.  The young man walked me to the appropriate aisle, then even called a more senior employee to verify he was suggesting the right product.  A minute later I am walking out the door with just what I need. \nI will be making an effort to come here in the future and support this type of business model when I can.