This place is right across the street from my work so I've eaten here maybe 6 or 7 times now. We've had it once or twice where it was really tasty but sadly today was the last straw. We've expressed our concerns a few times about our order not being the level of spicy that we requested. And I'm not talking about \"oh this is not quite as spicy as I like\".... I'm talking today we ordered spicy and there was not a single bit of heat at all. Not a chili flake in sight. A small child would have even told you there was no spice. The reason we were especially upset was that this same thing happened a few days prior and we let them know so we were pretty sure that they would get our order right this time. \n\nAlso another time when our order got messed up, they straight up refused to fix it and just said \"no. Sorry. Next time. Ok?\"  Well we considered there not even being a next time. \n\nThe lunch special price and portion are great but our order is wrong almost every single time. Bummer.