Not sure how the levels of service vary so drastically between Starbucks, but this location is literally the worst one I've ever been to. And, it is unfortunately the closest one to my house. The service is always extremely slow, so decent personalities behind the register and no noticed care for their customers. I've been at this location several times hoping it wasn't just one bad day, but it's been every time. Why does it take over 10 minutes to make a passion tea? And no \"sorry for the wait\"? This location really needs to get completely restaffed.