11pm is closing time.  My wife and I walked in last night at 1030pm to find everyone more focused on closing up for the night than greeting a customer.  Cooks were standing on counters cleaning the air filters above the stove it looked like.  Not a very sanitary vision.  No manager, no hostess, no servers in sight...  someone saw us from across the dining room (had a tie on) and completely ignored us.  Probably was thankful that we turned around and walked out the door.  Well that's worth 1 star in my opinion.