I just got off the phone with Jennifer to let her I need to cancel swim classes for a student.  I told her they just pulled my money out for 135.00 for the month of July.  The student is moving out of state in an emergency and wont be able to attend anymore classes.  I was told by Jennifer nope sorry no refunds.  You have to cancel by the 15th of the month.  This emergency was not planned.  Thats why its an emergency.  I also reminded her that of the three classes she missed due to illnes I was promised to be notified of any make up classes.  Not one phone call to make up any classes missed.  I would have settle for some compensation for cancelling but she flat out said Nope.  So if I were you and youre thinking if signing up dont pre pay.  They will keep your money for not working for you.