My son had an appointment at 8:30 am for wisdom teeth extraction. We arrived at appointment at 8:25am. However the waiting room was packed clearly indicating that many other patients also had 8:30 appointments. We waited in the waiting room for 45 minutes then were brought to consult room to review procedure then back to waiting room again. Felt pretty good that it was almost our turn. However epic scheduling fail on dr Moxleys staff. This time we waited 2 hours until my son was called in. So in total it took 2 hours and 45 minutes after scheduled appointment time to just get back into dentists chair. I understand that sometimes  procedures can take longer than expected. But I am paying for a service and this wait isn't acceptable. Sadly I will not refer to this dentist even though he was very good due to his scheduling problems. My time is just as important as his and his staff.