The hotel is nice with very comfortable beds.  It is well located.  \n\nHowever, the check-in was a horrible nightmare.  My daughter-in law (same last name) made reservations for three rooms close together for her, for my 88 year old mother, and for me.  We arrived about 4 hours before my daughter-in-law.  I waited in the check-in line for over an hour and a half before I reached the receptionist with my credit card and ID in hand.  Because my daughter in law had made the reservations, the receptionist refused to check-in any of us until my daughter-in-law  arrived hours latter..  My 88 year old mother was stuck in a wheelchair for 4 hours until my daughter-in-law arrived.  Our written request for room near my mother's room was totally ignored, and we all ended up with rooms on widely separated floors\n\nDespite the comfy beds and great location, the TI has seen the last of me.  I will stay elsewhere next time.