Poor customer service at front desk. Demanded tip up front prior to service, would not provide service without groupon printed out, although voucher on phone.  Was forced to wander around Paris shops to business office to print voucher as spa refused to print there. \n\nI was also forced to prepay my tip. Brittany up front kept saying 'you should have read your groupon' about the 20% tip, not realizing that some people prefer to tip after depending on customer service.  (When I did read the fine print, tip is added at check out, not forced on check in.)  I guess Brittany didn't read the groupon herself. \n\nOnce in the service was great. Too bad the front desk ruined the whole thing.  Oh. And I left an extra tip (another $40) for the masseuse and esthetician Laurie because they were super professional and funny.  I would go back and pay full price if I didn't have to deal with the chumps up front.