Horrible customer service. The technician has no patience towards the elderly patients. You need to clean the house and reconsider your values towards customers and not your attitude!!! If you  don't like your job you don't have to be here. You work in the medical field, dealing with people's health requires patience. Your lunch break can wait after my scheduled appointment. Not my issue you didn't have a good start of breakfast. Please find another location perhaps switching your job to a different field other than medical. Prior to booking appointments its probably a good idea to explain billing procedures as well as the process of dilation. This is beyond Horrible. Never coming here again.