Honestly one of the worse ever.  I also cannot figure out how ANYONE would switch to this service.   They bait and switch you on the call in to the office....BEWARE of what they quote you...they even emailed me a confirmation of what I signed up for and what I would pay.   Then they came out, installed 4 rooms, upgraded the service and then billed me $50 more a month.  After I called in to complain they said it was just the first billing cycle wait a couple of bills and it will adjust.  Of course it never did, when I called back they said so sad too bad you have a year contract.   Then when I called to upgrade the internet I got transferred 4 times, each time having to go thru all of my information, numbers, ssn etc and each and every moron that came on the call was worse then the last.   PLEASE PLEASE IF AT LEAST ONE PERSON READS THIS AND DOESNT ORDER THE SERVICE IT WILL BE WORTH THE TIME I JUST WASTED.   STAY AWAY FROM THIS COMPANY