We've been staying here at the Westin for the last couple of days and have dined here two breakfasts and a lunch.  The food is decent and the people are nice but this is one of the slowest in service I've experienced.  The breakfast is a buffet and typical of buffets the food is never hot.  There are a lot of servers but no real service. None of plates were ever cleared and the waiter stopped by only a couple of times.  In fact, he delivered some eggs I ordered but never cleared the plate underneath.   It's terrible and this happened both days!  We also ate lunch here because we didn't have a lot of options on New Years and there were only a few other people in the restaurant. We still waited 45 min for soup and a burger!  Honestly if I didn't stay here at the hotel I would never dine here.