I wouldn't even give it one star. Bought a kenmore range that was just ok but the connecting hose didn't fit. The hose was charged separately to the credit card and when I tried to return it was told it was purchased with points and would not remove the charge. I did not use points and if they did why was the charge on the card?  I talked to 6 customer service people and drove back to the store 3 times. In the end I was able to track down a regional manager who more or less resolved the problem.  But the aggravation and time it consumed for such a small thing was not worth it. Will not shop there again and highly recommend you don't either.