This store has some problems.   The garden section is nice in the spring and well staffed to my taste.   But the main hardware section is sort of \"not fun\" to shop.   Can't put my finger on why but it is sort of uninviting.   I have had poor service here a number of times.  Once the returns/assistance person was arguing with her supervisor I assume about working another shift and made me wait long enough that I decided to leave.  Then to check out you have a bit of a walk.  The parking lot is one of the worst in Madison.  Terrible ease of entry and exit.  They have good deals at times.  Mixed bag.\nPoor customer response.  I protested their support for Walker and received a non-relevant response. This puts them down one more star.