Ate here with my family last night, and it was just an awful experience... everything I expected a chain restaurant to be.  Service was terrible, from the moment we sat down to the moment we left.  For starters, we got no place settings and had to ask for them after our appetizer arrived, so we were napkin-less for that course.  There were other problems I couldn't remember during our meal, and when we went to leave, we had to pretty much beg them to run our credit card.  Food was OK, but service couldn't have been worse.  My family has been there before, though, and they said the service isn't always that bad so.... 2 stars?