I went here because of all the excellent reviews, they must have a low threshold for what they think is great. The place is as run down as their chairs are. They don't use new tools that are specific for each client, the tools were just sitting on the table, not sure how sanitary that is. The older man that did my pedicure was friendly, but was so rough on my feet that I have abrasions on 7 of my toes. When I mentioned he was scratching me with the file he laughed & said the burning was from alcohol on my feet. The only way it burns is if the skin is raw. I paid an extra $5 for \"deluxe\"a waste of time & money. The products they use have am unpleasant aroma. The staff is \"nice\" but there is a vibe that is awkward. I was the only customer there which says a lot, it took over an hour and a half for just a pedicure & I left with sore toes & they are still hurting today.