Not sure what is going on at this location as it's gone from decent to terrible within the past year. We have lived here for 6 years now and have frequented this location hundreds of times. I have always like chili's so after having one bad experience after the next, I am finally done! The service has been terribly slow, the food has gotten really bad. On our last two visits during lunch (not busy either time) we waited over 40 minutes for our food. On both occasions the food was cold! The server apologized as she even said we shouldn't have to wait that long. She told us she was going to send the manager over. He offered to get is something else. Why would I want to wait another 40 minutes. Then he doesn't offer anything. Really?? Worst Chili's ever! Don't waste your time and money here!