We are not members.  We visited this location on recommendation from a friend for the Parents Night Out program.  I found the entire experience to be very disorganized.  Making reservations on the phone took over 15 minutes and being put on hold several times.  When we arrived the night of it was hard to locate where we were suppossed to go.  When we found the correct location it was quite chaotic and disorganized.  My kids did have a nice time and I am confident they were treated well.  We won't be back though.