We went there a couple of years back to purchase a winter coat for our 2nd grade boy. We called ahead and it took over 5 minutes just to determine if they even had children's coats and when we arrived we were greeted at the door not with a greeting but with \"were closing soon\" and nothing else. When we finally, on our own, found the children's coats we didn't receive very enthusiastic help. Our experience did not live up to the image their brand carries.