I have had to downgrade my rating after numerous trips there. Today was the straw that broke this camel's back. I was there before the lunch rush. There was one other customer, she was being helped.  The three other employees ignored me for a good two minutes.  One was absentmindedly playing with her phone.  I ordered the chicken vegetable faro soup and a vegan chocolate chip cookie.  The service is just so hipster, I'm-too-cool-to-work vibe that I honestly can't take it anymore.  Every transaction with every employees is just cold and unfriendly, but yet I still feel guilted to write in a tip on the tip line.  Got back to my office to eat my soup, and it was nearly all watery broth.  What a kick in the teeth.  At least my cookie was good...