If this review were just of the tea, it would be 5 stars. Unfortunately the tea is a small part of the process. It starts with a free sample which leads to a trip into the store. Identifying the tea is easy but that is what another reviewer calls \"upsell hell\" begins. You can't buy tea and put it in a plastic bag. Special containers are needed. Strainer, teapot, teacups, and so it goes. It isn't our susceptibility, a friend spent twice as much. It isn't this store, my sister had a similar experience in Seattle. The tea is good but I am afraid to go near the place.