In town for a family emergency, I needed to get my dad's 1961 Austin Mini Cooper towed from his old place to his new house.  I originally spoke with Dan and was quoted a great rate.  When the driver got there, there were no tow hooks to bring the car onto the flat bed.  He spent an hour carefully maneuvering the old Mini onto the truck.  Normally, it takes less than 10 minutes to tow a car, but it took him over an hour.  Once the car was dropped off - over an hour and a half later, the original price was honored.  I was very pleased with the service provided.  They were prompt, professional, courteous, and careful with my dad's baby.  I highly recommend them.