Ordered breakfast there with eggs over easy.  Took about an hour to receive my food and while I waited, my partner got his meal.  When mine finally came, the eggs were hard and crusty, the toast was burnt.  When I complained, the Mgr said that the cook didn't mean to do it.  No offer of replacing the meal or give me a refund.  Just that the cook didn't mean to do it.  That didn't do much for my taste buds.