I love Ross but not this particular Ross. rude staff, will not be returning. be come here twice & get rude service. they try to kick you out of the stores as soon as it hits the 9:30 mark & they are obnoxious about it, laughing with other employees. I was already even in the checkout line & they were still going on about it! I got so mad i just left my full cart in the line & left, I will not put up with these childish people no longer. their racks are never full anyways & seems like they never organize anything. very sloppy. I will continue to go to the one in Arroyo Crossing.