I'm making this review on a receptionist named LISA she is very rude I thought I'd give them a chance because my friend use to take her dog here and doesn't anymore and now I know why this receptionist hate's her job you can tell she doesn't enjoy what she does, I thought it was just me but my husband spoke to her on a different day and when I got home he was telling me how rude she was to him we thought maybe she was having a bad day well I was wrong I called up today and  was very nice to her and as soon as I asked a question she got snotty and I quote her words (Now I  wasn't in the room with you when he had the conversation with you I )...  And I thought WOW I never said she was...unfortunately they will probably lose me as a customer because of her unprofessionalism!!  12 -9-2014