Now that my mom lives in the Valley, she's found her own local nail shop just as we had \"our spot\" in Indiana. They seem to remember everyone and ask how everything is going - that is definitely customer service! \nBottled water and a quick whisk to the comfy spa seats awaits you upon arrival. The gentleman I had for my pedi was a little rough on my legs during the massage. I asked to ease up and he didn't do so too much. Once our nails had been painted, they didn't direct us to the toe dryers like most places have... we just kind of sat there for awhile. Not sure if they have them or not, it was kind of confusing. Everything else was great though!