Hubby and I like to hang out in Charlotte on the weekends, and this is definately a great hotel. If you want to relax - it is suitable, but if you want to people watch and have a great drink - the lounge works too! \n\nThe rooms are always the same -  clean, cool and with a descent view of the Queen City! I have called ahead, and booked through the reservations line - and this is the only complaint I have. \n\nOne time I visited, they did not have my reservation on file. The front desk obviously does not share the information that the main booking line has. They had actually reserved a room in Columbia, SC in error - then charged us for not showing up !? \n\nEverything was resolved a week later so we got over it! \n\nAlso, if you stop in the bar on the way out, or just chill down there to enjoy the view -- you just might run into a celebrity. I refuse to name drop, but we have spotted a couple of celebrities there, and they are usually pretty friendly !