I signed a two year whole body contract with Simplicity in 2010. As many have stated before me-the office moved several times during those two years. They were not able to schedule me in a timely manner and it is my understanding that laser hair removal only works if your hair is in the correct growth phase. Well that can't happen if they can't offer you a timely appointment. At one point towards the end of my contract I told the esthetician  that it felt like the laser was burning my lip and I actually teared up from the pain. She told me that that was impossible and that she was the professional and I should just let her do her job. Needless to say I spent 2400.00 and still have to shave. I recently called them and they told me that they could do touch ups at 99.00 each and that these touch ups are always necessary with any laser hair removal service. Very sorry I chose Simplicity and allowed them to dupe me.