Save yourself some grief and go elsewhere.  These people don't care about your pet, they only care about how much you have to pay.  I didn't feel at all they cared for my sick pet, just what tests were going to cost me what.  I could hear a small dog crying mercifully in the back room that was very disturbing.  I know this is a pet hospital but please; I could only think that it could have been my pet. Uh, uh.  Thanks for no thanks.