I have never waited so long for a plate of rice and a bowl of pho in my life. Short waiters/waitresses and short staff in the kitchen. I think it was about forty five minutes or maybe over until we got our food. It really shouldn't take that long for the order to be brought out and ready to eat. The pho was actually good. It's one of my favorite pho joints in AZ. However the rice plates are bleh. The kbbq chop was real hard along with a microwaved egg? Which is usually suppose to be served sunny up. I would have rated higher but the service extremely sucks here.