I travel pretty frequently to Las Vegas since it's a conference friendly city.  Unfortunately, this hotel was horrible.  The hotel itself is nice, but the staff is all stuck-up with a, \"I'm cooler than thou\" attitude with no customer service.  I was so disappointed by the snottiness of the staff, that I wrote a letter to their management about my horrible stay.  They were kind enough to send me a letter stating that if I stayed again, they would give me a free upgrade to a suite.  I decided to give them one more try since I rarely get to stay in a full-sized suite.  Unfortunately, bad choice.  I guess they haven't learned how to make everyone feel welcome.  I won't be staying here ever again.