Fletcher Jones had its issues but this place just sucks. Drive up to service that includes obnoxious techs, that once the realize you have an appointment, won't help you if you were bleeding. There is a coordinator dressed like a Fremont Street hooker. Service writer tried some over played, cheesy up sell that was plain nauseating.  Can't wait to see what the service tech comes up with. Unfriendly,  unrefined, and ready to cater to the bottom of the barrel in Vegas. Steer clear of this place. Been coming here for years and wouldn't dream of coming back.  You can see its trying to be slick, but it's just scaly and rancid.\n\nBy the way. A service writer and the hooker were admonishing an old lady behind her back because she wasn't sure if she should take the crappy up sell. In front of me. Pathetic.