This was my first experience at this brand and all in all, it went very well.  After an extremely unpleasant visit to my last salon that I had been a regular at for several months, I'm very leery of nail salons.  I am sad that no liner was used in the foot bath but so far there have been no problems.  I did notice that the tools were actually in a sealed container indicating that they might have actually been sterilized, another plus.  The staff was pleasant, did a good job and made our experience good enough we'll go back not only for pedicures but I'm ready for some new nails.