I decided to give Browne's a try after reading the positive reviews on Yelp.  I was looking for an engagement ring and had some very good options online, but I am willing to pay a little more for good costumer service and to shop locally. The first time I went to Browne's I received very good costumer care, the attendant took her time to explain the different grades of diamonds and all the different options available.  I felt so comfortable that I felt convinced that I should buy a ring from Browne's.  \nThe second time I visited Browne's I was attended by a different person, and my experience was the total opposite from the previous one.  The attendant's demeanor was condescending and snobbish, I felt like I was wasting this person's time, so I took my money elsewhere.  I conclusion, Browne's could be a store depending on who is working that day.