I came here today for a new battery while I went shopping at Lake Pleasant Town Center.  This is the only auto repair shop in the area and the advantage is that I can go shopping in the area without my truck so I am not stuck at the mechanic while they get to me since they are ALWAYS busy because they are the only ones in the area.  I have been here before to do an oil change and the customer service is satisfactory, I think they could do better with the communication.  I should have planned my day a little better though since when a mechanic tells you an hour and a half it really means two hours.  Of coarse they didn't even move my truck till I got back an hour and fifteen minutes later.  Like I said, I expect this a little bit from a mechanic shop and the fact is I could have shopped around longer.  I will most definitely go back because of the proximity to my home but I might have to open my own shop in the area since these guys are so busy anyway.