Well I have been going to Raku for Years, it is one of my favorite restaurants but my recent visit I ended up waiting over an hour in an empty restaurant.  I know they have reservations they need to take care of but im not joking 1 table had people at it.  I feel they could have sat me down and I could have ordered my Three favorite things and been gone before anyone else sat down.  The food is always great but they need to work on taking care of the people who are in their restaurant rather than waiting for their fans that may show up.