I pulled up and the guys who wrote me up was very pleasant and let me know that the $15.99 car wash was on special for $12.99 so I said what the heck. The rest of the staff was also very polite but my problem is with the actual wash. We had gone camping the day before and the interior was a little dusty. My car was only about 10 days old so it was pretty clean save the dust. I gave the guy a tip without really checking the car but when I got home from the front seats back the car still had a layer of dust on it. I got a damp cloth wan wiped it down and now it looks like it should have. If I wanted to clean the interior my self I would have gone to the $3.00 car wash. I guess Francis & Sons should probably put the Wife & Daughter in charge. I won't be going back.