My darling cat has had an unexpected, and quick resurgence of her kidney disease. My new Doc in another state wants to make comparisons with her blood levels from prior years. Linda was so very helpful, and pleasant about it!! She even obtained keys to get into old files (from 6 years ago) and found what I needed!! I thought it was a lost cause! She saved the day for me, and was happy to oblige with my crazy request!! Thank you, thank you! This place is totally worth checking out- then you'll be sold!