Went to redeem my two massages and complimentary drink. The drink was a kiwi strawberry water. The reception area had stained seats. No smells of aroma therapy or soothing music. Asked to use the ladies room .. the rugs look like they had never seen a washer. \nThe voucher was for two people and the appointment was for two of us. When we arrived they only had one operator and he would have to take turns. HUH???\nWe excused ourselves and left ... no way I was taking off anything or laying on anything in there.