Went in to browse high end watches Panerai, Breitling, Rolex, Ball etc. But I really wanted to see and purchase a Casio Gshock AWG 1000.  Wasted a lot of time waiting for help when help arrived I asked for the specific model salesperson asked if I saw the model in the case.  I couldn't tell from across the counter and he told me he had 150000 watches.  Not very helpful and not interested in selling a 500 watch. Bottom line don't bother with Tourneau.  On the other hand Panerai and Breitling boutiques in the same mall were friendly and willing to show and discuss any model. Btw I was wearing Rolex and have a Panerai.  Don't bother with Tourneau.  I would give no stars if possible