Was recommended by a different vet that did not perform the services that my dog needed. Set up an appointment but they called me 3 days later to change it to be 15 minutes earlier. My first thought was, \"is 15 minutes going to be that much of a difference?\" Well apparently that's all they slot you for! A 15 minute session! They were supposed to do a urinary analysis and draw his blood in 15 minutes?! Just called on my way over because they failed to inform that the street they are on is under construction- dead stop for 3 miles. So I would either be right on time or 5 minutes late. Well that would cut into my 15 minute appointment. The receptionist asked me what I wanted her to do about it... Nothing lady I am going somewhere that actually gives their pet patients the time of day. I am now at a new vet that took their time seeing my fur baby and thank goodness for that!