No where near enough employees, just two people behind the counter. When you do finally get some help, they are very knowledgeable which is redeeming for the long wait. I would definately do the U-Box system again if I have to move. Catalog what contents are in which box as u can request which U Box to have loaded on the trailer for you or even delivered to you. ie, washer/dryer as you'll need those first!\n\n If you are considering using a UHAUL storage facility  for permantly storing your extra household goods, just go ahead and stick your head in the toilet bowl and slam your head a few times with the  toilet seat.  Way too costly compared to other storage facility's! Do your research fools. You probably have more money than sense if your going this route!