If I could give 0 stars... I would. This place is terrible. Everyone is rude. They play games like no dealership I have ever walked into. Take your trade in, or your money and run to Phoenix as fast as you can! We walked in to see what we could get for a trade in. They wouldn't tell us unless we filled out paperwork to pretend to buy a car. We played along. I told them to not hit my credit because this was our first day car shopping and we wanted a used truck... And just some info on trade in value. Sure enough a week later we get a letter from a bank about the credit loan we just applied for... 20,000 over our budget. To say the least we were very angry. No one will own up to running our credit and no one is willing to talk with us. We will be buying a truck else where and we will be warning all of our friends and people we run into to stay away from Henry Brown!