We used them for over a year, tried to make reservation this time and was told VERY rudely by owner, Michelle that they never take dogs unless the vet does their shots. NEWSFLASH!! I am a nurse and always vaccinate my pets myself, they have always taken the records and receipts before.  I have moved to the Avondale Location and will never go to this location with this rude bitch again.  Too bad, they were such a nice place to take pets until SHE decided to change her policy!  BTW, per Camp Bow Wow corporate policy, owners may vaccinate their own pets except for rabies.  Would give her a ZERO for customer service, have to do one star as zero is not available.