WAY OVERPRICED! Don't fall for the Wellness plans, because they don't save you any money. You can get vaccinations way cheaper, and this is the only thing covered in the wellness plans. Surgeries are \"discounted\" but they are so overpriced to begin with you end up paying more if you were to walk into any vet and get the procedure done. The vets here are very quick with the exams, because all they care about is making a buck. I do admit, the lady vet is nice, I think her name is Leeza. She's the only one who took time with me when I've brought my animals in. They nickel and dime you here for EVERYTHING, because they are on commission. Do your research and take your animals to a well respected vet, not a franchise. Sure, it's convenient since it's inside Pet Smart (the only reason we signed up in the first place) but save your money to spoil you pets :-)