I don't usually go to the car wash as hubby always washes the car. But he was out of town and car was dirty. I went and asked for exterior wash not expecting a perfect job, just wanting the car not to look dirty. I went for the plain $5 wash, long story short the exterior was okay except for the hatch. The rear of the car looked like I didn't even go through the car wash. It looked the same way I brought it in. I didn't notice until I got home and called the manager. He told me to come back and go through the car wash again. This time I emphasized to the attendant to pay special attention to the rear. It was somewhat better the second time.  The groove with the license plate still was gross and dirty...so buyer beware! Who's got time for bad service a five minute car wash turned into a 45 minute headache.