I have my tune-ups at Bike King and also bought some parts for my road bike.  Ron and Ray were very personable and customer service oriented.  Yes, at times there were some junior high boys in there but all cordial.  In fact, I think they were mentoring some of them.\noh and yes, they are very busy and did tell me it would be a 10 day turn around a couple of weeks ago because of all the bikes they are repairing.  I am glad they are busy!\nIf they were playing with a gun, I hope it was not loaded....