The two times I have stopped by have been rushed, which isn't unusual in an airport if you've got a flight to catch.  Both times I sat at the bar hoping for fast service, but in each instance I was forgotten for about five minutes after receiving a menu :(  The servers behind the bar when I was there (I recognize that there is a lot of rotation in an airport establishment) didn't do a very good job of scanning over their patrons to make sure everyone was taken care of. There seemed to be a tunnel vision thing going on, not much multi-tasking. \n\nObviously it's a tough job to keep up with such a high customer turnover rate, but I've visited busier upscale airport restaurants here at PHX that do a great job and set the bar high. I'll update my review the next time I stop by hoping for a different experience.