Century link is the worst Internet, phone services I've ever received. It's been 16 days and my service I paid for up front is still not TURNED ON! When I call to try and solve the problems all they do is give me the run around. Today alone I talked to 11 different Century link employees in 6 different departments. Now there telling me they can't fix it for 7 days \"there just to busy\". Wow to busy, that's great. I can't believe this is the way they handle customers. Cox may be more expensive but I'm taking my business to them, a cheaper bill is not worth this headache, oh and I forgot to mention that it's going to take 6-8 weeks for them to refund my money I paid up front.