I was referred and I was not empresses .. I went for a color and a press out.. Well the color was alright only because I'm a perfectionist and one side has more color than the other and she did not notice it. There are only mirrors in the styling room which was very annoying.  Also on the blow/ pressing comb portion it came out great but it didn't even last until I got home. My hair kinked up within 1 hour of stepping out the shop. I believe she did not use enough oil on my hair.