I believe the gentleman helping me was James. He was extremely helpful and never pushed a service on me, however they did notice that my radiator was cracked and called to let me know. I had also been hearing some other strange noise and he was nice enough to have them check it out. \n\nI came in for an oil change and left with a great attitude towards this shop. I will continue to use this shop for my car services. Thank you James for your wonderful customer service. Very much appreciated.