After many failed trips to Lowes I've become a Home Depot loyalist. Months ago it took me several trips to Lowes to finally get help with what I needed. Even when I got fed up from wandering around looking for what I needed I couldn't even find an employee to help me. Nobody even asks if you need help, they just walk\npast you.  Unfortunately this store is closer to my house than The Home Depot so I still go in on occasion, but I go in knowing that I will spend a lot of time searching for what I need and figuring it out because I probably won't get help or even be offered help.