Well, if there was a way to do \"zero\" stars, I would.  I had called when I initially bought my Groupon but was told that it would be about 2 months before I could get in so I decided to wait and see what my schedule was for the fall.  I just called back today to set up an appointment and lo and behold, the girl told me that my Groupon had already been used...back when I initially called but didn't schedule anything.  There is nothing they can do about it apparently and now I have to take it up with Groupon.  What a joke!  I should have read the reviews before I bought the Groupon.