Been buying chemicals off and on here for awhile, the prices aren't great and the staff can be hit or miss. The parking situation is awful but they are very nice about wheeling your chemicals out to the curb. We recently had some service done by B&B and this is where they are truly awful. The technician was not friendly at all and didn't want to answer any of our questions. This is after we paid $75 just for him to come out and the repair took only 5 minutes (this after they convinced us on the phone that it was a complicated repair that we should have them do.) I don't trust this company and wouldn't recommend them to a friend. They are okay for buying chemicals but definitely don't use them for service or parts.