The barista at the pick-up counter inside the store for several hours on Sunday, Dec. 15, 2013, belted out, in a screeching voice that caused people to come to attention, each time their orders were ready (she's sort of short in height and has reddish/light auburn straight hair). It was almost comical at some point. I was there working on my computer and noticed customers exchanging glances with each other as it continued loudly. The other employees were great -- business-like, friendly. But she was robotic and appeared to be on a mission, hollering out in a loud, high-pitched voice as each order was completed and placed on the pick-up counter. I'll avoid ordering there again if she's inside working! I'll go across the street to Whole Foods, where there's no screeching!