I called ahead to order a pizza thinking it would save me some time. When I arrived, they told me it wasn't ready yet and they would call my name over the speakers when it was ready. So I paid for it and sat to down to wait. After 45 minutes, I finally asked when it would be ready. I saw the worried look on the girls face when she realized that my pizza had been sitting in the warmer the entire time I was waiting. \n\nNo one ever called my name over the speakers. When they finally handed me the pizza, they didn't even apologize for their mistake!\n\nThe pizza here is excellent, but the customer service is terrible.