I am a daily starbucks visitor and I just had the worst experience I've ever had there.  Three men were working and while five of us waited in line for a significant amount of time,  NO ONE acknowledged our presence.  Finally someone threw on an apron and decided we could place an order.  No apology,  no eye contact.  Just mumbling through, being rude and hating his job.  I expect more from you Starbucks!  With what you charge, your customer experience should be second to none.