Updated Review:  This place has gone downhill.  In the 3 months from when we started going here, the staff isn't as friendly, the facilities are run down, hooks torn off walls, you have to ask for aprons, dyers are not properly mounted.  I'm not sure what happened.  Even the shampoos seem different.  Last time we went, we got the regular; oatmeal shampoo..  It left my doberman flakey and very itchy.  Regrettably, I dont plan on returning to Kosmo's which is very sad because I had higher hopes.