I checked in on Tuesday for three nights. I was upgraded to a suite on the 7th floor but the suite was extremely warm due to the thermostat was to high. It took several hours to cool the living room down. Then that night I was awakened to a bulldozer backing up and listening to irritating beeping and construction at 4:00 am.\n\nI'm a light sleeper so I tossed and turned for several hours before finally gave in and went to the fitness center to work out.\n\nWhat really sucks is I requested a upgrade and requested a high floor in a previous e mail I received from a staff member a day before arrival. I advised her of what took place that Wednesday morning via e mail and never even got a reply - BOGUS!\n \nOn Wednesday afternoon I ended up relocating all my belongings  to the fifteenth floor where I couldn't hear any construction noise! \n\nManagement - Are you reading this? Is this how you treat your Premier Platinum Elite members.... WHAT A DISAPPOINTMENT.