Staff was very rude. We did not have reservations. I should have called prior to our visit but  it was a last minute decision and we used to stay at the hotel when we did not live in N.C. The manager was at the entrance and asked if we had a reservation. I said no. He said sorry they were booked. No problem we could come back later. However looking at the restaurant 1/2 of the restaurant was empty. The bar was beside the restaurant. My husband asked if we could get a drink in the bar. The mananger said yes. Went to the bar, once again open tables everywhere and surprise we are offered the dinner menu.. The bar and the restaurant are basically the same room. It is a shame! They really seemed to not want our business. Food is good, hotel is lovely but the staff ruined it all!