The staff is friendly but the doctors are ridiculously cautious.  They refused to treat my daughter who fell playing tag on the playground and needed a few stitches for a laceration on the side of her head.  We then had to take her to the ER to get this simple problem taken care of, thus incurring two medical bills.  If you need meds for a cough or cold, this is your place.  If you need actual medical care, avoid this place and find a doctor who is willing to actually practice medicine.  Parents - this is not the place to take your kids.