So bitter-sweet. I never bring my dogs here first but I do rely on on them for a variety of reasons. \n\nI take comfort in the fact that their vets and vet techs are knowledgeable and obviously love animals.\n\nI also take comfort in their late hours. It is really expensive but if my dog is freaking me out, the $200+ visit are usually worth it to me if i don't think it can wait.\n\n\nRegular vet visits are insanely expensive so I also have a regular vet I take my dogs to. This is my last resort place.\n\nMy girls have also stayed at their pet hotel while I was on vacation, they came back looking really nasty so I probably won't be taking them to the pet hotel again. HOWEVER, they seem to always have a spot in case of emergency and every other pet hotel is booked.