We eat here often and went here for dinner on 8/8/14. Food is great, but since combining Billy's barbecue menu and staff service has gone downhill. Waited for over 30 mins for food at the 1 hr 15 min mark, we asked for boxes for leftovers which never arrived.  So we paid and left as we were tired off sitting there. Waitress was nice but entire staff totally overwhelmed by Friday night crowd. We told the manager but she seemed to not really care or offer anything in response. We won't return for a long time if ever.