I gave these guys the benefit of 3 tries - but they struck out. First time I got a calzone that was cold inside - so they had to go stick it back in the oven (and that was after waiting a good while for it the first time round). Second time, the pizza was forgettable - and the service was slow. Third time, I walked in and sat at the bar to order - I was there for 10 minutes without anyone even looking my way - so I got up and left. It was like everyone was busy chatting with each other behind the counter. This joint won't be around long I predict - too bad because the location is pretty good and the Brusco's on the north side of Charlotte is pretty good in comparison. I wanted to like it - but 3 tries is my limit...