I visit this location maybe 2 or 3 times a month since it's near my office. I've always had friendly service and my drinks have always been consistent. \n\nI'm a big fan of the Tazo seasonal Joy tea and I always stock up during the holidays, and a around Thanksgiving I had asked a barista if they had it yet but she said it would be a couple more weeks. When it was in stock i went in and bought several tins. Well I went in today and the barista saw me and said \"Hey, did you see we have Joy tea over there?\" I was super impressed that she had remembered I like the Joy tea just from the couple times I had been in over the past couple months. Plus I hadn't seen the Joy tea so I got to get a couple extra tins! Now that is great service.\n\nDownside: Parking is a bitch at this location, you nearly always have to park in the Shady/Forbes public lot the next block over which isn't very convenient if you want to run in and out.