So, we land in Phoenix and call for the 'free shuttle' they offer.  Apparently, you need a 24 hour advance notice because they refused to send one.  They said the driver is on a schedule and would not contact him to see if he was in the area. We ended up taking a cab to the hotel ($24) and there at the hotel is the shuttle and the driver.  He even said he was just at the airport :(  We check in at 1pm to our room- they were replacing all the doors so there was dirt, dust, and drywall pieces on the floor when we walked in.  We did tell the front desk about it and they were just like 'meh, ok.'  The door looked like if you gave it 1 good kick it would open up.  So, next am they offer continental breakfast (sunny D, bad coffee, 5 bananas, and gas station package sweet buns), grabbed a banana after dumping my coffee out.