Love the sandwiches, still, and am happy to see a Cousin's is opening in Mesa on Greenfield/I60.  BUT, this location on Washington... it used to be great and when I worked in Tempe, I'd drive all the way to get that great Cousin's bread.  Stopped in the other day, very excited to get a Cousins Sub.  Place was messy, HOT (in February), they were out of all but 2 types of bread and were turning some customers away who didn't want the regular Italian white bread.  They used to be friendly; not so much anymore.  Cousins Subs is still the best and I'll be visiting the new one in Mesa, but I won't visit this location anymore.