We were definitely not happy with this company. The only reason why we rented from this company was because they're open 24 hours and our flight arrived at 2am after a 3 hour delay. Otherwise, we would've stuck with Enterprise but it is Vegas... why are the rental car places not 24 hours?  And since all other rental car companies were closed, we were left with Payless Car Rental. \n\nThe previous customers waiting in line before us also had problems. I would not recommend this company if you're looking for a car rental in Vegas. They try to add on a bunch of fees to make your daily rate MUCH higher than it should be. Their customer service was definitely lacking also. I understand it is 2am, but at least act somewhat nice towards your customers. I would much rather pay more for another company than go with Payless Car Rental.