The worst customer service they told me I was paying 99 a month with tax went to pay my bill and being charger 126  a month. They told me they couldn't give me that price without lowering my speed of internet and giving me 20 channels for cable. I have been a customer for 7 years just had a baby called to get my cable bill lowered which I thought I did and now they tell me they cannot give me what I was offered.  terrible shaking my head at you Cox communication.so now i have to find a new provider.