The last time I got my dress shirts back from them, I found a shirt with a Towncraft label. I have never bought a Towncraft shirt before, so I knew the shirt was not mine. I brought the shirt back, but the guy behind the counter refused to acknowledge the problem and would not do anything about it.\n\nToday, I brought a load of 33 shirts to be laundered, and I asked him if he would take my word for it that there were no Towncraft shirts, and if not - would he mind looking at the shirt labels to verify that I do not have any Towncraft shirts. My plan was for him to write on the receipt - no Towncraft shirts, that way if one happend to show up, we both would know that the shirt was not mine. He refused and asked me to take my business elsewhere in a rather rude way...\n\nI believe that this guy is just following the owner's policy. They have one of the lowest prices in town for laundering shirts, but I guess you get what you pay for...