I'm not going to lie. The service is awful. I come here a lot and I feel that an order is either always screwed up or they are fixing something they screwed up for someone else. It feels like a frat house when I walk in, people cackling, loud objects being dropped, stuff being spilled. (By the way, it is 1:00 pm on a Sunday???) Plus, while I waited to check out, this girl, Cara, sat on the phone talking to a customer like a 13-year-old girl, while the customer complained about getting the wrong order and Cara said the customer will get something free next time. (WHAT????)  If I was an owner I'd clean house. Check out the Ahwatukee location for the best Einsteins. They all have personalities, but aren't obnoxious and wasting the owners money.  Ridiculous.