We came to Genghis Grill for dinner and when my bowl was brought to the table it had a big black hair in it. I told the manager on duty right away and he didn't offer me to make a new bowl or even apologize.  He took the bowl back to the take out section, took out the hair, and then dumped the remnants of the bowl into a new one. Disgusting. I cannot eat here anymore without having to worry that there is hair in my food.