I've been doing business with Samurai Shear Works for 8 years. The customer service is great. They truly make me feel like family. They go above and beyond to ensure your satisfaction. This is a husband and wife team and I love giving my business to a local, family owned operation. The shears they sell are good quality and their prices are great! I highly recommend this sharpening company over the others in the valley. I've been doing hair for 18 years and they are the BEST!