This review is basically for AT & T in general - not this store; however I want to make sure everyone realizes how they treat their clients. I was a client for over 20 years. I made the decision to change to Verizon, and I called and was told that my contract expired on February 1st. I canceled my account on February 2nd. You all know that you pay your bill in advance, so I was paid from 1-22 through 2-22. Paid my bill. Thought I would get a credit for the unused 20 days. Not so. You get zero credit. So here is a caution to everyone. Your contract expiration date is one thing; but you must pay through the entire cycle even if you are no longer a client. Horrible customer service. Horrible.