Very Poor Customer Service.\nI purchased a product there and used a discount coupon. I returned the product because it was defective and chose a different brand since I didn't want to take the chance on the second one being defective and was told that I couldn't use the discount since it had already been used even though I returned the product that it was used on. I spoke to the manager to no avail and contacted the office of Babies R Us Vice Pres. of Customer Service also to no avail. I will not shop at Babies R Us or Toys R Us as long as other options are available.