This stores customer service is terrible!! I went in today to buy an Xbox One. I dealt with a representative by the name of \"Natalie Harlow\" small brunette girl. I tried ringing up the Xbox One and a 55\" Vizio Tv with my Best Buy credit card  and this lady calls to do the authorization from her personal cell phone.  This is so against company policy not only that my transaction was forwarded to the fraud department due to her unprofessionalism. I will be contacting corporate in regards to my experience today. I hope you guys can get that girl some better training and a better attitude. Even when she brought out the Xbox her first word were \"do you want a controller, if so tell me now because I'm not going back there again\".  What kind of customer service is that? The store manager Kyle was really nice and even offered another representative to handle my transaction if I would like to return.