Yep, from five stars to one! It appears that this clinic is only courteous when you have a bottomless Scottsdale wallet. Otherwise, they browbeat you into feeling like the worst pet owner ever, even when faced with an Impossible end-of-life situation. \n\nThis update is written two years after the beloved pet in question passed away, so is by no means a grief-stricken, heat-of-the-moment review. For compassionate care, I now recommend Scaredy Cat.