I went in today to use the self dog wash facilities with my 14 year old Cairn Terrier.  The staff is extremely nice and helpful.  The environment is overall very clean.  The place is a bit older and the tubs and equipment show wear.  The water is plenty warm and the pressure can go up to super high. The available shampoo and conditioner are hypoallergenic.  I decided to use my own shampoo since I prefer the smell.  Brushes are also provided, but again, I used my own.  The dryer has a super high blower motor, which removes the water, but doesn't use heat..  I had the staff trim the nails on my dog, they did a quick, gentle job. The dogs do roam freely in the sectioned off day care room.  There is a frequent customer punch card, if you buy five washes, the sixth is free.