Awful. Percy's on Monroe St. had our van for over a year and a half - that's right, 1-1/2 YEARS!! Lied about working on it. Lied about getting parts. Had it sitting outside in snow and rain to rust away. Finally, my husband figured out what it was and he ordered the parts after they said it was difficult to find fuel injectors. My husband found them with no difficulty. Would not recommend this place. Sure seemed like they were up to something nefarious or just completely incompetent.