when we walked into our room, one of the tv cabinet door was just laying on the floor, the shower water backed up the first nite, i was showering in water that was up to my shins, plus i slipped on the lobby floor as i was checking out. the floor was wet from some cooler condensation. i landed on my left knee, it really shook me up, i had to sit for a while, it's still bruised. the security guard Donovan was courteous and helpful, but all i requested was a ice-pack and i didn't get it for 30 minutes. Donovan had to go run and get it, because whoever was getting it was lagging like mad, i was just sitting on the stairs for 30 minutes with my friends. the wet floor sign didn't show up for about 10 minutes. someone should've have been cleaning the floors. i'm glad i didn't crack my head open on the marble floor!!!