I love the location, right across the street from my gym (LVAC).  I love the almost guilt free menu options.  (Buffalo Chicken Wrap and Rockin Raspberry Smoothie this trip).  I even love the deals they have at this location like buy 2 smoothies get one free from 4-7pm and their free junior all american wrap with purchase of a smoothie from 7-10am.  \n\nThe two star rating is spawned from the seemingly intolerable drive-thru wait time and service.  On this particular trip I decided to time my experience.  36 minutes total from line entrance to smoothie acquisition.  On top of that I was charged for 3 smoothies initially despite being well within the buy 2 get 1 free time window.  As a minor aside they also neglected to ask what sort of \"side\" I wanted with my wrap.  I guess I sounded like a Baked Sour Cream and Onion chips kind of guy?  Perhaps management needs to hire additional staff or streamline his production process?  The young man that waited on me seemed pretty stressed out.