Madhouse used to be awesome. My husband and I live right behind it and go to madhouse several times a week. The coffee is always awesome and the staff USED to be just as awesome. They have since hired a couple of staff members that have been very rude and honestly pretty trashy. Wish they'd hire the type of staff that used to work here. The last straw happened today when my husband and i were asked if we wanted to add a tip to the card. We weren't happy with the attitude of the worker and told her no. When looking at the receipt later we saw that she added a tip anyways. We are officially done. As much as I dislike Starbucks, at least they've got classy and honest workers. Bye madhouse, you've lost some very loyal customers