Dr. Lillo has always been very kind to me when I've been in his office. However, it is almost impossible to get a call back from him or his assistants. The message says not to leave multiple messages but what can you do if no one is returning your calls over several days or weeks.\n\nI have a co worker that I referred to Dr. Lillo because as I said he is a nice doctor but my coworker is having the same trouble I am. No one calls him back. He's had test results in for over a month. He's contacted and confirmed with the lab that the results have been sent to Dr Lillo's office many times over and he has called and left a number of messages requesting a call back but has not heard from them.  \n\nNice isn't enough. I won't be recommending Dr. Lillo again.