I'm giving an upgrade because after I removed my previous glowing review and complained about the estimate for my newest dent, someone from Metropolitan called and left me a message willing to work on the price with me.  I didn't call back because I had already shopped around and found a mobile dent repair service called The Dent Guys and got an estimate for $85.  It ended up being $125 because the dent was bigger and more dented in than I described on the phone.  I'd probably be willing to give Metropolitan another chance but I'm much more suspicious now.