Fianc\u00e9 added my name to the room online (using the hilton website) since he would be coming in later that night. I had a copy of the email confirmation from hilton but the ladies in the front desk wouldn't let me check in without him calling. I just showed you the confirmation email with my name... Could show you my ID to verify. Didn't care, said online requests don't count... Seriously. I would have had to wait the entire day in the lobby if my friends weren't there because he was taking finals and couldn't be disturbed. During the nights, you hearing creaking noises from the ceiling and walls and the tv at the outside bar had poor reception throughout my stay- mentioned to them but they said they couldn't do anything about it. Good location though, close to a lot of great restaurants and shopping.