When you first walk in it looks like you're about to have a great experience. However I was highly disappointed. First of all they UNSANITIZED tools on me. I was charged for a glitter that I didn't even want AND my gel nail polish chipped the next morning!!! I was not happy to pay $60 for a gel mani and a regular pedicure that didn't even last 24 hours. The one positive thing I can say is that they were extremely friendly.