What a joke! You'd better make a reservation. If you walk up and put your name on the list they will continue to take reservations over the phone and seat those people before you. I've never heard of treating your walk in customers so bad. Such a disappointment as the food reviews are great. An hour and 45 minutes is absurd when you are told 1 hour. Also the fsct that the staff would make comments on a customer within earshot. Totally unprofessional