The saying \"You get what you pay for\" keeps going through my mind. Well, I paid quite a bit yesterday for a mani/pedi and was disappointed.\n\nMy nail tech was friendly and chatty. I let her know I wanted my cuticles pushed back and trimmed, she did not do what I asked for. She left gaps at the base of each nail bed unpolished. She left hangnails on several nails. \n\nI did not think I needed to micro manage my nail tech at The Westin Kierland. I assumed every service at a Starwood property would be amazing. I was wrong. A different lady did my pedicure and it looks fantastic.\n\nWhen I my husband got home last night he said, \"I'm disappointed for you.\"