My first time going to this spa and I love it! The customer service exceeded my expectation. It's a far drive, but from the many salon location near where I live I will defiantly take the time to go to this location. My main core in a salon is cleanness and customer service. Kathy was very friendly and knowledgeable about the product along with providing me clear answer to all my question. I would recommend making appointment as they seem to have consistent customer.