Last evening, we went to an event here and I had purchased 5 tickets through groupon. I admittedly made the mistake of buying one for the wrong date for my child for a circus. I called once I noticed the mistake and was told I would have to purchase another one. I asked if the general manager( their boss) could call me back ( she never did.) Then when we arrived at the event they again said we would have to buy another ticket and at that point the general manager stepped in.  I asked why I had to pay again when they had already gotten paid for the ticket and that the event was over 1/4 unsold so they clearly had extra tickets!!!! ISN'T THAT STEALING PEOPLES MONEY!!!! THIS PLACE HAS EXTREMELY POOR CUSTOMER SERVICE, ESPECIALLY CONSIDERING IT WAS A TICKET FOR A CHILD FOR A CIRCUS!!!!!