Had a great time staying here right after I got married but when I went to my room to check in I entered in a room with people already in it which has never happened to me before. The hotel really booked me in a suite that already had customers still in it. I specifically booked that suite to enjoy a pre honeymoon weekend with my husband. They ended up changing our room to another suite (not the same one as booked) which was ok but I still wanted to be booked in the room with the jacuzzi. The hotel is beautiful and the food was good so I think they just need a better check in system because it took them FOREVER to figure out the situation once we told them the room they gave us was already occupied. Shouldn't take 30 minutes to decide what to do.