Uh, old, rundown car wash. Person checking u in just walked up to window and didn't say anything. Pointed to a sign saying fold in mirrors, took a long-handled brush and roughly brushed down lower rocker panels. Automated wash and then you drive into the \"finish area\". The slowest and most disinterested employees mosey on over and do a half-assed job of cleaning. No one overseeing the work. Pretty lousy experience. Certainly a good car wash for $5.99, not the $19.99 I was charged. There are much better car washes out there.