I rented a mini van for ten days. We realized after two days the door didn't lock. A few days later we got a flat tire. Hertz said I could put on the spare and drive 80 mles to the ElPaso airport or stay in the town overnight and get a van at the local branch. We decided to stay the night in a hotel. In the morning the local Hertz had NO vehicles so I had to drive To ElPaso ( over two hr round trip). When i returned the vehicle and talked to the manager she just gave me a blank stare and told me that she is not required to compensate me because i booked through Priceline. Oh well I still saved 50%.