Absolutely horrendous!!  I went in with a little bit of mud around the fenders of my CUV, they chafed an extra $5 because they would need to hose off the tracks after my car went through. Really?  That's ridiculous. Then when they said my car was ready I get in and look at the floor and there is still dirt everywhere...did they even vacuum it out?  I told the workers that it was still dirty inside and they told me I just got the basic wash...so I pay you idiots $18 dollars to not clean my car. Holy cow. I'm never going back. Awful customer service. Try to upscale you on everything. Never going back. You shouldn't go either. You'll probably receive better customer service from the ghetto machine only car wash right across the street.