My first visit here, I came for lunch with friends and it was packed.  This place kind of reminded me of Panera Bread, but with more choices and a little bit cheaper.  They only took half my order because you order soup/ salad first then down the line you can order soup.  They got my sandwich order, but completely overlooked me and went to the person behind me,  I did manage to squeeze in my soup order (I was going for the pick 2). \n\nMy other friend was successful in placing both his orders, but his sandwich never came down to the cashier. Then they said they will bring it out to him and it took almost 15 minutes even when he went back to ask them what happen to his sandwich.\n\nWhen it came to finding a table, the empty ones were dirty with no one in sight to clean or wipe off the table.  I had to go to the cashier to ask them to send someone or give me a towel to wipe it off.  \n\nI did enjoy my turkey spinach artichoke panini sandwich though.