This review is based on a selling experience I had just yesterday. I brought in name brand jeans, dresses, jackets, tops and shoes that were never worn (most of the clothing wasn't worn either, or very gently used). I don't know who these \"buyers\" think they are, but they are extremely rude and picky to the point of why bother asking people to bring clothes in?! A brand new White House Black Market dress, never worn was turned away because, \"We have so many dresses already, we have to make a profit somehow.\" (mind you on the phone they specifically asked for DRESSES) Its surprising to see how they can make a profit, seeing that most everything in there is ugly, old, and sometimes smelly! To tout yourself as a \"high end boutique thrift store\" is quite frankly a misnomer and a joke. I'm sorry if I was not hip enough to sell there, but just down the street at Trend Traders I was.