Like other commentators, the speed of service is horrid. If you see a long line already at the drive thru, I advise to keep on driving. The quality of the ice cream is very satisfactory, but it's hard enjoying it when poor customer service and speed of service are low. It was also disappointing to see them skimp on the amount of my ice cream despite having to wait an incredibly long time (not only because the huge Gilbert family in their Suburban in front of me took forever to order - which they did - but they argued at the drive thru attendant and spun out their tires as they left). For that, they only get two stars and my only visit back to them is if I'm the only person in the store.