Rooms are great but the front desk is terrible. Front desk was slow and not organized and charged my credit card for charges that were not mine.  Clearing it up with the was a nightmare.  The valet parking is also a nightmare.  They need to incorporate self parking because they don't have the staff to handle weekend nights.  \n\nI made a reservation at Fiamma, an MGM restaurant and asked the front desk for their phone number because i wanted to cal the restaurant to let them  know we were running ten minutes late and they didn't have the number and gave me much attitude about. \n\nAgain, rooms are great but the front desk and valet parking make the stay not worth it.