I was really irritated with this place.  I called up prior to heading over for a problem with my wife to check on ER wait times.  The woman on the phone was extermely rude.  She told me she could not give me that kind of information.  When I followed up with 'Is there alot of people waiting?' I received the same answer, just with more attitude.  \n\nI followed up with an additional question about insurance.  After being transfered to admissions or billing (?), someone who should know, asking the question again, a non-answer was for some reason rudely given. \"We bill all insurances\".  OK, thats great, are you an in-network provider for my insurance?  \"I can't answer that question!\" ...CLICK!  She hung up on me!\n\nI would give it less stars, but I really don't know how the medical staff actually is.  Support staff needs wrk!