I came to this Lenscrafters after not being able to find what I wanted at the Chandler Mall location. As soon as I came in, i was greeted by Donna, who was very helpful. I tried on many pairs, taking a break in between to give my baby a bottle. Donna called to verify my insurance and noticed there was a proble. Due to the optometrust where  got my eye exam, my insurance indicated I wasn't eligible fir frames. donna called to rectify the situation, but wasn't able to because the optometrist was closed. Donna let me know that I would have to wait until the next day so my insurance could void the issue at the optometrist. We went back the next day, and Donna had already taken care of the situation. I got my glasses, and am happy with the service I received. Donna and Heather were the wo shinih stars at this location!