Went to Best Buy because they were the only ones listed for the replacement keyless entry remote.  Was in the store for 20 minutes.  Never was greeted, never was approached by any team member, even though 5 team members looked right at me.  As I was walking out, a team member was talking to another guy, not sure who he was, but he kept waving me to keep walking.  Then he approached me and said she wasn't talking to you.  I said I know no one is talking to me and I was never asked for help.  If you want customer service NEVER go to a Best Buy.  No wonder they are losing money.  Good bye Best Buy!!!