I was a long time customer. Not any more. \n\nI understand that there has been some apparent issues with your prior office manager; however, making that your customer's problem is bad business practice. \n\nApparently I was never billed for January and June. That is so long ago and now I have to pay those invoices and what we expected to be a monthly service apparently is an every 4 weeks service so I was charged twice in September. That wouldn't have been so bad if these sudden other invoices didn't suddenly come up as well making the amount due way too much. \n\nWe've been a customer for 2 years and even moved and recommended you to the buyers of our old house and kept you with this one. From the below reviews it seems that quite a few customers have been lost, including us, to the errors. I hope other customers situations are handled better. It really stinks because the actual service performed was great. Absolutely no complaints and we had a beautiful lawn.