Dirty, dank, stinky cars.  One pretty good customer service rep working tonight, one really bad one.\n\nThe girl at the counter is rude, huffy, rolls her eyes at me, attempts to argue with me.  Almost comedic in nature.\n\nAside from the foolishness of the one cranky agent who should be replaced, the cars are dirty- very dirty, and they smell.  \n\nThe experience I had today does not fit into the Hertz brand image nor does it reflect well on the businesses that refer to this location. \n\nThis place needs to get secret shopped badly.\n\nI forgot to mention the tag on my rental car is expired as of June 2014.  So, yea, no one is taking care of the cars, expired tags plus dirty cars makes me sure no one is paying attention.