Oh Boy! Just found out that the extensive work performed on my 4-Runner many months ago was likely done to another vehicle. This could explain why my transmission is being \"clunky\". Ugh! So frustrating. I should have read the previous Yelp reviews before taking my car that was perfectly serviced in perfect condition here. I have always taken my car to the dealer to get serviced and have never had a problem until Riverview. I just emailed the manager to see how they would like to proceed with my complaint. I will update you all as soon as I know.