We were out at the lake this weekend boating and towed a jet ski rented from Jet Action back to the dock.  Things happen, but when I called the office to help make arrangements for the couple \"stuck\" in the middle of the lake, I was treated rudely and told that \"these things don't break down so I don't know what to tell you.\"  No suggestions or assistance was offered. I would NOT rent here.  Unhelpful and very rude.