I dropped my car off with a flat. they said 10-20 minutes. I said please call me when it's done I need to go to work... Three hours later NO PHONE CALL. I go to the location to find my car up on the lift. They said you need new tires... OK I get new tires. wash my car a couple days later and find my custom chrome valve caps are missing (they put plastic caps on two tires and LEFT TWO TIRES WITHOUT CAPS). So I HAD TO GO BACK to the location only to have the manager tell me they don't have them in the shop, and would have to order them (NO VALVE CAPS IN A TIRE SHOP?!). So now I have to make yet ANOTHER TRIP back to the location. I will not be going back to this location.