I honestly cannot remember the last service call I have made of any kind which went nearly as well as this. As consumers, we always hope for the best but expect the worst. Robert certainly turned that thinking around. He was prompt, courteous, knowledgeable, and willing to explain exactly what was wrong and what his recommendations were. \n\nI will definitely recommend Dukes of Air to everyone I know, and should the need arise in the future, I won't hesitate for a second to call upon their services again. THANK YOU!