I came in late on a Saturday afternoon to have a jewelry repair done on a ring I purchased more than a year ago at a Jared's in Massachusetts.  The ring had a bent post and the stone had fallen out.  The representatives at the jewelry repair counter were super friendly and knowledgable.  I expected to have to drop it off for a week like I have done in the past, but I was informed that they could probably turn it around in a couple of hours.  After filling out the paperwork the person at the counter went to verify the turnaround, and the jewelry tech (whose shift was ending in 15 minutes) told her that he would do it while I waited.  Totally floored with the service I received here and my interactions with every staff member.  I was in and out with a beautifully repaired ring within 30 minutes (instead of the two trips and one week I had expected).  I'll definitely be back to this location for any future jewelry purchases or repairs!