I am gonna do a new review bc my initial one was removed bc yelp said my complaint was an \"employment issue\". I will start out by saying I was not an employee. I am in the healthcare field. I would say I have to give Satya a thumbs down. My reasons:\n\n1 Poor Customer Service\n2 Inconsistence with stylists. They seem to have a high turnover and I like to use the same girl each visit and in my case, I had different stylists at each visit. \nI tried contacting management via email and phone on several occasions with no resolution. Maybe you will have better luck but this is not your typical Aveda experience.