Well, now I know why coffee snobs (like me) have nicknamed them \"Charbucks.\" Horribly overroasted beans make the coffee taste awful and burnt.\n\nSo, why two stars? Well, for the service! It's awesome...seriously. The employees here are great, even if they have to deal with making coffee from super-crappy, stale beans.\n\nIf I'm in a pinch and have to choose between these guys and the horrendous Espresso Royale across the street? I'm going with Starbucks every time. Nice employees will always make me spend my money over an annoying hipster who can't brew a cup of joe worth a damn.