I recently went there for lunch.  I was seated promptly, then forgotten about for a solid five minutes while other around me where taken care of by their servers.  They were seated after me.  When my server arrived I informed her that I felt forgotten.  Instead of apologizing, she blamed a large group as the cause of my delay.   Wrong.  It shows a systematic problem with their service training.  I will not be going back to this Chilis.