I had an oil change ($69.00) and paid extra for the works wash. When i picked up my car, it didn't look like it had been vacuumed. They sent me back to the vacuum area, and while I waited a guy was trying to tape up the vacuum hose with clear packing tape. I was tired of waiting so I asked for a manager. Oscar came over and proceeded to tell me that they couldn't pick up dog hair and that if i had wanted a detail, i should of paid for a detail. The woman who vacuumed the other side of my car was somehow able to clean it. Oscar was the rudest, most obnoxious person I had run into. And he was the manager. Shocking!!!