My rating is based on the entire restaurant experience.  We've ate here before, but this time for our first brunch here, we made reservations via Yelp's Make a Reservation feature through Open Table ONE Hour in advance. We showed up on time and the Hostesses \"clarified\" that we should have called and made it over the phone instead because it takes a few hours for the their system to even process. If this is thus restaurant's process, Leroy Fox (via Open Table) should not have allowed guests to book reservations near their desired meal time. Now we had to wait an EXTRA 20-30 minutes to be sat.  Completely disappointed in your \"reservation process\", Leroy Fox - Why even offer this Open Table online reservation to your guests to begin with of you are suggesting them to call Instead?