I usually go to this Einstein's when I have a buy one, get one coupon. This last time though it was pretty sad. I walk in, there's nobody there to greet me. I stand in the empty line right in front of the register for a good 4mins. Then a lady walks by, I was excited for a minute, but then she didn't say anything and just walked the other way. She handed some food over to a customer and the customer gave it right back saying it was the wrong order. She yelled for her coworker and this other lady came out to assist the situation. They discussed the issue while I was still standing there, at this point I was debating leaving. One of the ladies finally said she would be right with me, so I didn't leave. I put my order in, I was in a hurry so I took it to go. I got back to my work only to find out that the bacon was missing out of my breakfast sandwich. Argh!!! Bad service and no bacon?? It's not even worth the buy one get one!