When I made my appointment and asked for the address of the office I was told it was on Windmill and Pacos, when I asked for an address the man on the other end said its on Windmill and Pacos, that's all you need. Then when I got the reminder phone call the day before the appionmtnt, the lady leaving the message said, at the end, \" oh, and it's $25 for a no show/no call\" and hung up. I thought that was a little rude on top of the address thing, THEN on the day of the appointment....my appointment was for 9am, I was told on the message to get there at 8:30 for paper work, I was a little late, arrived at 8:50 and they refused to see me and wanted to reschedule. I told them this was a bad experience from the very start and I would be taking my business elsewhere. I am sure the Dr is a good one, but the staff is extremely rude.