Four of us came to the M pool on an empty Thursday afternoon looking to BUY a cabana. We were instructed to wait for the pool ambassador, after waiting, and waiting, and waiting, we asked if we can get a few drinks and wait by the empty bar. The check in girl didn't have a problem with that but the bored security guard on his phone did. So after waiting a bit longer at the check in desk, we left. Terrible customer service, never coming back!\n\nWe to used to go to the M pool a lot back when they first opened, when they took care of their locals and industry people. I has been a while since we been here so now they charge $10 per person on weekdays, even locals. Which I totally understand, but for such and empty casino and a location so far away from the strip, wouldn't you want to be a little more accommodating and nice to the locals?!?!