As a former member of this location, my contract didn't expire until the end of 2013.  In an effort to close out my account, I paid off the existing balance.  I had heard rumors that although I closed the contract, I should watch my credit card statement because this particular location has a reputation for continuing to charge credit cards with the assumption that the charge will not be noticed.  Surprise!  I checked today and I was charged for a contract that has been paid in full.  A franchise is only as good as the location.  This \"owner\"  is an experienced con artist based and needs to be shut down.