Big, but lacking. Back when this store opened (8 years-ish ago) it was pretty fab - though it always seemed to not have as much fabric as many smaller JoAnn's. It's gotten a bit more unkempt in recent years. My recent visit found it in the middle of a minor remodel/reshuffle and finding things was tricky. In addition to having to run all over the store to find things, they -as always - only had 2 cashiers working and a checkout line wrapping around the designated area and back onto the salesfloor. This ALWAYS seems to happen there. And while I happened to get a perky cashier on this particular visit, I tend to be met by rather surly employees. Still, I come back though, as it has things that can't be found in other places. But I usually leave a little annoyed. This store is decent, but it does have the capacity to be awesome if it tried a bit harder.