I visited this branch to get a new phone for a friend, and the staff were not as attentive as they could be. Yes, they did show us the handset me and my friend were looking for, gave us time to review it, but didn't keep an eye for being available again: in an empty shop all the staff chatting and literally I had to walk in front of them to get noticed. \n\nLater on when we decided to buy the headset, instead of thinking the customer's benefit and giving the PAYG card to the buyer with the \u00a310 credit (for a guest visiting from abroad, for example), instead the choice the representative used was to give the phone without the extra card since an existing O2 card would be used. Doesn't seem fair to me at all! \n\nAnd the switch from normal SIM card to a micro failed!!! And we had to do it again, but not on the same shop, of course.