If I could give no stars I would. This is the absolute worst company I have ever dealt with. Their billing is so messed up. I am supposed to be price locked (meaning I signed a 2 year agreement with them for $120/month) in with them and every couple of months I get a bill that is $30 to $40 higher. I have to call them and argue with them about them. It's ridiculous.\nJust recently I moved and when I called to transfer the services I asked the CSR if there were going to be any fees associated with the transfer and she assured me there would not be. When the guy came to install it again I asked him \"this gonna cost me anything?\" again the answer was no. Just got my bill and guess how much.... $266!! $146+ more than it's supposed to be. $120 INSTALLATION FEES. Oh and now my monthly charges went up from $120 to $157/month. Im livid. I hate this company with a passion and cannot wait for this damn contract to be up! And of course, no 24 hour customer service.