OK OK ok.....so I had yet another facial with Amber.....and all I have to say is that if you don't request Amber  you need your head examined ! Having problem , skin my face just keeps getting better and better with each visit. She is amazing  at what she does ! On top of that she is one nice girl ..........all in all.......it's  not the Wynn nor the Bellagio. ....rather the Hibiscus spa and Amber are both hidden gems.......and as for the one review noting  poor customer service......that must have been a very very strange day because everyone  .......at every visit......has been great to me !