Screen was broken. Took it in and a few hours later told me the costs. $180 for the new screen, $100 for the labor. Pricey from my perspective, and someone told me I should have just gotten a new laptop, but we'll see in the long run if I made the right choice (hope this laptop lasts a while longer)! \n\nLong story short, new screen is beautiful, and computer working fine! They even checked to see if I needed a new spyware protection, which I did! The service was done within  the week. Good job RED7