Walked into the store on Jan. 4, looking to purchase some jewelry. The only attention we recieved was the security guard greeting us with a warm hello. We looked around, beautiful jewlery I must say, but waited for an attendant to acknowledge us. When we were finally acknowledged, because I had to ask for assistance, we recieved a cold response, \"we'll call someone else to help you\". Very poor customer service coming from a high end jewelry store. Customer Service is #1 on my book. If you don't give good service or any service at all, you don't deserve my business.