I've been here a few times, seemed like it was better when it first opened and has gone downhill since. Went to lunch the other day, could not have been more disappointed.  I ordered an original lamb burger, which I have enjoyed in the past. This one was served to me with the hard plastic casing from the meat chub still surrounding the patty. INEXCUSABLE!!! The waffle fries we ordered were on the soggy side, and the wings were a lot spicier than the mild we ordered. I am not sure why our visit was this bad, as the restaurant was not overly busy.  I have enjoyed visits for a quick lunch in the past with no problems. This one just ruined all other visits. Although they did take the burger off the bill, a visit from the manager to apologize would have been in order.....will probably NEVER visit this establishment again.