I went to a late lunch here today.  Great food and great carhops!  A reasonable value and quick service.  Unfortunately, it all comes with a large helping of rudeness from the person taking the orders.  You never see the person who takes your order which is a major weakness in their system.   Today that anonymity was taken advantage of by someone who decided to be abrasive and condenscending  So if you are really hungry and want a side order of crappy attitude and abuse with your lunch, this is the place for you. Personally, I'm going to give it some time because no business can succeed with an employee acting like this.