Stayed at Ziggurat Suite @ NYNY over Thanksgiving. Service: Although the line was long at the check-in, some of the clerks were just looking into the computer screens and not bothering to help ppl check in faster.   Unit: EVERYTHING in the unit  was very dated: from plumbing to the bed covers. Not even basic toiletries were provided. No tea or coffee pot.  Old bulky TV's taking up lots of space. .. Dual Piano bar was hideous with $25 per person entry.  Wait is extremely long by the elevators,  10 -15 min during check-out time.  Will never stay there again.