Terrible service. I have called ahead on several different occasions to be picked up at a specific time & they have been late EVERY time. The last time I tried to use them the driver called me 30 minutes after the time I requested & then hung up on me when I told her that I already got another cab. Right after she hung up  - I got 3 separate phone calls to confirm that I wanted to cancel my reservation. \n\nUnfortunately, there aren't many options to choose from in the Pittsburgh area (which is probably why they can continue to operate as they do) -  but I try to take Classy Cab whenever possible.