Very unhelpful and rude. I sat down with Francisco Ramirez to go over details of my account. I didn't have a debit card so he asked for two forms of ID. I handed him two STATE issued IDs and he said that would not work (iv never heard of that) it was an Arizona ID and my state drivers license. I has to go to my car and get my business license. After that he was rushed and very short and rude and my problem wasn't resolved. He just told me to call the number on the back of my card for better luck. Never coming back to this branch again.