El Pollo Loco is great but this location is pretty hit or miss. I'd rate it 2.5 stars if I could but since I can not, 2 stars it is. \n\nOn my last visit I ordered 2 of the 2 piece combo plates, with flour tortillas. Sweet potato fries and a salad were the sides I selected for myself, mac and cheese and rice for the husband. My husband loves these combo plates and has a whole routine down for eating it... He shreds the chicken and makes himself tacos with the tortillas and the rice which he always gets as one of his two sides. \n\nThey forgot our orders of flour tortillas. No do-it-yourself tacos for my husband. Also the rice was undercooked and the mac and cheese was on the watery side. The chicken was still on point though... \n\nThe Lake Mead location is more consistent so I will be going there from now on, even when I am closer to this location.