I'm losing faith in this brand.  I scheduled an appointment for new tires and when I arrived I was treated very rudely by Kyle telling me I had to move my vehicle from in front of the building, yet when others parked in the same place, nothing was said to them.  When my car was finally taken in, 30 minutes past my appointment time, it only took 15 minutes for them to install the tires and I was out the door.  I contacted the corporate office about the appointment situation, it'll be interesting to hear what they say.