This place used to be great. Had good coffee, helpful staff, etc. Now this place is junk. 8 people working yet only two of them are making the drinks. the girl at the register doesn't know how to use the pos, and the other employees are running around doing dishes. not to mention there's alaways a group of people huddled around waiting impatiently for their order. the quality of coffe isn't the same either. tastes as if it's been watered down and they use too much cream. If I'm going to wait 20+ minutes for my coffee it better be good. Just run accross to Von's and get a starbucks coffee or go home and make your own.