Just when I thought finally  arrived to be told the two beds room I paid for was gone and I should of read the fine print, so I asked for a manager, ten min later she comes with a bad attitude and presided to tell me you should of been here sooner so I got loud at the point a room became available she offered me nothing even when I told here I walked a long ways in the cold wind to find a parking and it took me over an hour all I wanted is a little simpathy  thx for nothing Roxane. You should be hidden in the back not running  the front disk.