Well, when you think it can't get any worse, the largest electronics chain finds a way to sink further. There are fewer people in that store who can help than ever. The stereotyping and prejudiced attitudes of the staff are crazy. I would talk to a manager, but there isn't one around. The employees all talk to each other and look away when you come by.You are winning by location alone. I would 20% more and forgo the loyalty BS for SERVICE. Low prices for low rent goods with trashy sales people is not working. I want your company to improve, but every time you have someone decent, they end up gone. But the rabble remains.