I have tried many times to take my boys here. Today the 21st of August I tried again. It says that the hours are 1pm til 5 pm. This museum is never open!! Can anyone tell me why? My boys are officially done with trying to visit. The last time we were able to go in was 2 years ago when Santa was there. I called and I was sent to a mail box. Great way to make people want to come visit.