New batteries for my two Seiko watches was $10.75 each. I figure if I take in two watches for batteries, they would give me a break for length adjustment on my new watch which I bought somewhere else. \n\nI was wrong.\n\nThey charge me $10 for push out two pins out of my band and take out two links.\n\nTo change battery, you have to use new materials. \n\nIf I buy a new band there for $12, they have to do the same work and give me a \"new band\" , and put it in for free.\n\nTo push two pins out, it takes nothing and no time. \n\nThey crossed a line on this one with me, I am sorry. It's BS.