It was delicious. We sat at the bar and service was good. The staff is aware that they cook the burgers slightly cooler than most people expect. Who cares,  I say? You can always throw it back on the heat but you can't take it away. Also, the beef they use isn't the crap you find in a tube for 2.19 a lb at Safeway, it needs to be treated a lot nicer. I had the El Diablo and my wife the Ringer. Along with the spicy green chili fries, it was a great meal. Expect to pay for quality food and enjoy it.