I have gone many times to this place.  They are very nice.  I find that some of the staff are bilingual and some not. It does not matter to me.  I like it sometimes when they can not speak English because I practice my French.  Some of them are not refusing to speak English.  They can't and that is OK.  My stylist, from Paris, has given me great haircuts and trims my beard. He is very detail oriented and I often receive great comments from people that they love the cut.  I would highly recommend this place.