When I went in with my daughter we ordered vegetarian sandwiches and they were pretty awful.  I know they have great deli meats and such.  I complained, and they not only sent a gift card, they actually solved the problem!  I love that.  Now they have some decent vegetarian items.   When I just get a gift certificate from some corporate PR flak,  I don't even want it sometimes because they don't even address the issue.    Miracle Mile did though.  Thank you!  You get five stars.