I am surprised at all the good service reviews for VT.  I have given this place a few tries and have not once had good service.  Usually when I experience \"bad\" service, I look for ways for the bartender/waiter to redeem themselves during the process.  Unfortunately, I have never had that here.  I checked the reviews here because this place is one of the few that I have dined at in Arizona that, for lack of a better phrase, left a bad taste in my mouth. As far as the food, I was never too impressed with that either, but the reviews say otherwise from my fellow Yelpers.  \n\nI will say that my last experience was so bad it prompted me to write the corporate office and they were responsive and sent me a $25 gift card.  Maybe I will give them a 3rd chance based on everyone's feedback.