After my experience and writing my original review I also sent an email to the head pro at the course to describe my experience and frustration.  Alas to my dismay I still have never gotten any response from anyone at the course.\nLet me reiterate yet again that there are soooo many courses to enjoy here in the valley you can go ahead and skip this place because apparently the don't care if you had a bad experience or felt that you were treated disrespectfully.\nI have told quite a few people about what happened and the feedback was less then flattering.\nMy new goals for 2014 are to lower my handicap, loose about 15 lbs and do everything in my power to make sure that everyone I know hears this story and I can only wish that their rate of play goes down.  I'm not going to hold my breathe but it still makes me warm and fuzzy to think that it just might.