I've been to this location one other time but today was a complete disappointment. I ordered a Med. hot Chi and muffin (very good BTW) no napkin kind of got in the way of me eating it in my car though. The problem was with the Chi... I kid you not it wasn't even half full! I went back through the drive thru and asked for another and she said it was the froth (which also didn't fill the cup) Being in the service industry myself I would have been embarrassed to give that to a customer.  Got to the window for the Chi and didn't even get a \"sorry about that\", I'm not done with Dunkin but I'm for sure done with this location!!