For the price this place isn't bad. I tried several therapists and most were ok. One wasn't very good and literally left bruises on my shoulders. After a few months I canceled my membership and I wish they would have told me that if you cancel your membership that any \"earned\" massages expire almost immediately. I think I had about two hours left, but when I called to set up the appt...nope, they expired. \n\nTried it, but I wouldn't recommend it for anything other than a one off.  I've been lucky to have met some excellent massage therapists over the years, but unfortunately they weren't at Massage Envy. The really good ones know that they can operate solo and not share their hard earned money with a corporate chain.