Will never come here again. I'm a marine, my car won't start and need to rent a vehicle and tow trailer. Made a reservation and walked in and they are asking for a 500 dollar deposits when I wasn't notified on the phone and I also rent with uhaul before and never had this problem or been notified of it before. They would not help me in anyway shape or form. Seemed like I was just a pain in the ass. Went to Penske got a truck, which was ALOT cheaper to rent and mileage but had no tow trailers. Came back and told me I couldn't rent a trailer because it's Penske! Seriously?!?! They said it there policy! Never again will I deal with this stupid company and there dumbass policies