I have had 2 problems with this location 2 years in a row. The first one they made the cake smaller than it should have been and when I told the owner about it she acted so rude and suggested I was lying. The next year they messed up my daughters birthday cake. I ordered chocolate chip ice cream and the chips everyone realized was cheap generic ice cream that you would buy at the store in those big gallon tubs. The only saving grace was the good decoration.