I was helping a friend buy a new Subaru Impreza back in December 2010.  I had done all my internet research (TrueCar, Edmunds, etc) to get my friend a good deal.  She also had a car she wanted to trade in; I researched that on the internet too.  Long story short...the saleman was very accommodating and patient (my friend brought both sisters to look at the car), we got the price we were looking for the car and the trade-in, and I think everyone was happy.  My friends still love the car.\n\nI gave a 5-star rating, because as heinous as it can be to buy a new car, this was truly \"as good as it gets.\"  One caveat, we were shopping for the car in late December, so I have a feeling that made them a lot more motivated to move cars.