Called this guy mid-December because I had hit a large truck tire on the highway which left a good sized dent in my door. I was heading out of town for a few days and he was very busy due to the hail storm so I agreed to call back after I was back in town to set up an appointment. \n\nWhen i got back in town i called him back but there was no answer, several phone calls/voice mails later i finally got a call back and we set up an appointment for a few days later. day of the appointment came and the guy was a no show. I called multiple times and left multiple messages and never heard back from him. \n\nI even waited a few days and called back because maybe the guy was on vacation or something but have yet to hear back from him. \n\nHORRIBLE SERVICE... period. I dont care how busy you are... give your customers the couresy of a returned phone call.\n\nI took my business to the Ding Doctor in Phoenix (http://www.dingdoctoraz.com/). I suggest you do the same.