I was pleasantly surprised the first time I went to cafe Zupas. The sandwiches that I was interested in were very good and the clam chowder was nice and thick. I would have definitely given it 4 stars. \n\nNot all good things last though. I recently went for the 3rd time and was very disappointed. First off they had decided to discontinue the sale of some of their very good sandwiches including the Thai peanut sandwich and Asian Pork sandwich. I particularly liked these sandwiches because they tasted great and they were unique. I had another sandwich which was just ok. In addition, the clam chowder was now very watery. I probably will not be back.\n\nI do have to point out though that the customer service is always very good and they have other food choices but after their decisions about what they are excluding it just left a bad taste in my mouth (figuratively).