The only reason I called Molly Maids was because we got a coupon in the mail for them and my mother was coming to visit.  The first issue I had was that the number on the coupon didn't even work so I had to google them to get a working number.  I made an appointment for Saturday morning on a Tuesday.  Saturday rolls around, no call, no maids.  I call and get ahold of a \"Kate\".  She proceeds to tell me that my appointment was lost or never properly recorded in their system.  When I asked her how they were going to make this right, she got attitude and raised her voice to me.  I asked for the manager and she tells me that she's the owner and she's the only one in the office on Saturdays......G-H-E-T-T-O  Don't waste your time with this terribly run \"organization\".  (if you can even call it that).  My friend from back home told me that the main company is going out of business all over the country.  Now, I can see why.