Never rent from this Avis. The Operations Manager is a sloppy blonde, with a really bad attitude. Absolutely appalling customer service. I'm not sure who decided she was a good fit for being in charge, but they should strongly consider a more personable candidate for this position. She obviously didn't want to be there, and had no interest in servicing customers. Go down the way to Enterprise. Don't waste your money at this Avis. If you must rent with Avis, cab to the one on Las Vegas Blvd, cause the lady who runs this one is seriously past her expiration date...