I have loved jimmy john's for about 10 years now and consistently ordered from there in 3 different states that I've lived in. I work a couple blocks down and order from there about once a week. Average wait time is at least a half hour. They NEVER give me napkins. This is small.. but very annoying. To top it off their sandwiches just aren't what I'm used to from jimmy johns. The meat never tastes right. Anyways. I just ordered my last sub from there. It's a sad day