Awful!!!! Phil, the associate who cleaned my carpets told me he would have to take my large area rugs outside to wash them.... It was raining. I never had a company have to remove large area rugs to clean them so I decided to have him do the upstairs instead. When I went upstairs a few hours later, when my carpets were \"dry enough for me to walk on\", I noticed my brand new white sapphire earrings were gone. Phil ignored my calls all night and morning and finally answered me via text message. After hours of going back and forth via text with the \"owner\", who by the way IS Phil pretending to be someone else, they admitted to taking the jewelry and retuned it on my front porch. Crazy, I know. I have a police report number and let half off depot and groupon know of this issue. Do not use them. If they stole from me, right off my bathroom counter, what else could they have taken?! Buyer beware!!!!