Went today to try the 50% off deal. Now this place is close to my house, I have been going for many years. I just decided to go during the promo, I pull up like normally, I noticed there were no cars. I did think this was odd. I turned my car off after the guy directed me in. I go to get out and he ask me to scoot up... Turn my car back up and move up 2inches. I then tell the guy I want the ultimate with the 50% off because it's 3pm. He tells me I need to back out and get into line (4-5cars lined up) or he can take me at without discount. He said they don't start until exactly 3pm... It was 3:02. Then why would you make me pull up? Obviously I did not know. GOOD customer service would direct the cars in and just take mine when they were finished.  I will never go out. They don't value their customers at all.