I went to the Primp and Blow at Thompson Peak and Hayden.   The blow dry was excellent but the desk staff is horrendous.  Not once but twice they have \"lost\" my buy one get free coupons, the first was over a year ago and today was the second time.  There was not an even \"I'm sorry\"  just \"we don't have your coupon in the system and who checked you out last time?\"  There was no explanation, no \"let me try to see if I can find out what happened\"  just \"you'll have to pay, sorry about your luck\".  Primp and Blow, please do not let people buy Groupons or send out specials in the Value Packs if you are not going to honor them.  I will not be returning to your establishment, which is a shame, because your stylists are very professional and nice.