We have been coming to this location since it opened and we have always enjoyed a nice family meal. I've actually moved to North Phoenix and we aren't exactly near to this location any longer. But, when I pick up my daughter from her Dad's this is our fave place to go. I chose the lentil and sausage soup and the house salad for dinner. I've noticed that their salads have been shrinking in size for some time now. Now, they come to the table half the size that they used to be, no pepperoncini's, and a very dry salad..... Tonight's meal however would be made extra special by the presence of a long, light colored hair in my bowl of soup. I'm a brunette so, it was not mine. The manager removed the item from my bill and offered a free dessert to make up for the \"hairy\" soup. Needless to say we will not be back to this location anytime soon if ever at all. \nEpic fail Carrabbas's..... We never expected anything like this to happen at your restaurant.