Went here for pneumonia. Emergency room dirty and packed. Horrible reception staff. Nurses in ER especially Erin was awesome. Went into IMC/ICU for pneumonia and empyema. Docs inserted a chest tube. Which they did not drain enough and ended up hospitalized again 2 weeks later with a new chest tube at mike o Callaghan hospital (horrible ER awesome ICU care and specialized docs/pulmonoligist). UMC ICU had the worst CNA's (Sally was the worst no respect and careless) and nurses (1 good nurse Teresita she helped when she was assigned to me). They were rude. Esp the fact most were Filipino nurses. I am Filipino and my wife is white as snow. They did not treat her with any respect.  Careless and no care for the pain I was in.\nRude, dirty, bad care, bad doctors on decisions to discharge patients when not fully recovered. \nHopefully new president fixes the patient care here.