This place was horrible. The customer service person at Fastbreak Kiosk added LDW to my rental without my consent. When I confronted him, he simply said that it was on my Fastbreak profile(1 liar point). I told him to remove LDW.  When he handed the key to the car, he gave me a an option of Hyundai Elantra or Dodge Avenger (intermediate class).  When I asked him where was my free upgrade to full size, he simply stated that they were sold out...while we were looking at 6 camrys and 2 sonatas (which the other attendant told me that those cars were available but I just needed to pay more to upgrade)....(2 liar points).  So this guy refused my free upgrade because I refused to purchase his LDW?  Lesson learned? Watch out for a bunch of shyster running this budget ready to milk your money.