This hotel is to MGM what Nordstrom is to JC Penney. \n\nThe customer service at this hotel completely exceeded everything I have ever experienced throughout my years of Vegas visits. I was very appreciative for the attention the staff gave us, and the tenacity in which they behaved in order to fulfill our room services, clean ups, and minor requests were simply amazing. \n\nYou can rest assured that Steve Wynn didn't put his signature on that project for nothing... and I'm sure glad the hotel staff acknowledges that.