We travel a lot and Total Wine is always one of our first stops when we get where we are going. Every other Total Wine in all other locations, 5 star. I would give this one -5 if I could. Not only is it small, over crowded, dusty and has boxes in the aisles, there is no one to help you find anything in the crammed together mess, when you do find someone, they are clueless about their products. The registers always seem to have people training and thee trainers are often rude to the customer and downright mean to the trainees.  On one of our trips over Christmas my 70 year old husband was refused his purchase because he didn't take his wallet, just took some cash, and couldn't prove he was of age to purchase alcohol! I am dead serious! We travel to Scottsdale every few weeks to visit our kids, Fry's will be our soul provider of wine, beer and spirits from this last trip forward. By the way, the favorite all time Total Wine to date, St. Pete, FL.