Amazing! I called the day before and there were a few different times available for the following day. I set up a 2PM appt and then the day of I had to run errands. So I called around 930AM to see if I could drop my baby off earlier. They said I could bring her in anytime I wanted. I dropped her off around 10 and she was so excited to be getting all the attention from the staff. They called me around 3PM to let me know she was ready. I picked her up around 430 and she was all clean and fresh and pampered. The groomer told me she had her nails clipped, ears and eyes cleaned, a blueberry facial, and a bath. She looked adorable in her little periwinkle colored satin bow. I went to pay and was shocked at how cheap it was for everything. Only 35.00! I will definately be back!