I created my yelp account just to attest to this poor experience and to warn people.  BUYER BEWARE. Paid $300.00 for a deluxe cleaning package w/out engine steam. I was given an estimate of 2.5 hours, so I left my phone number for when they were finished. I return 3 hours later after no phone call. I waited for another 45 minutes while my car sat open and unattended with three other unsatisfied customers who's time estimates had lapsed by more than 45 minutes. I had to leave to reach an appointment with the car unfinished. Basically, left grossly late with an unfinished service, no refund, out $300.00. Will not return.