I can only base my review on the drop-off donation ease only, as I have not actually been into the store.\n\nI am in agreement with Jeff S.'s review in that it is difficult to get in and out of.  South Blvd is a nightmare on a good day and I am usually dropping items off on my way out of work in the evening, so it's a little worse.\n\nThe drive-thru drop-off spot is convenient once you are able to turn into the lot.  I have found the staff to be very friendly, they always come out and assist with whatever I am leaving, be it bags of items or furniture.  The have consistently asked if I would like a receipt as well.