Still have not received the refund for the extra $80 charge on my card... I have called numerous times, explained the situation to at least four separate people and had to wait on hold for them to come back to ask for my phone number so they can \"research\" this and never call back... I called back again this week and spoke with another manager that says they are waiting for my refund to be processed, but he does not know how long it will be... Probably another week... This company makes me not want to use Priceline ever again... I am absolutely disgusted with them...  Oh! And in case you're wondering, I've still not received the receipt they were supposed to mail me over a month ago...