i have eaten at several chilis throughout the years and hadnt been to one in a while . my mother , son, and i went tonight and i was appauled at the whole experience. the service was slack no refills, smiles, or check backs, the food toook 45 minutes to come out~ i ordered an appetizer , my son got a kiddie meal, and my mother ordered two sides. when we asked to speak to the manager she took quite a while and showed up with our very late food and mentioned she heard we wanted to speak with us, dropped the food , and walked off without speaking with us. no one ever asked how it was ~ if they had we would have told them the order was wrong and overcooked and super greasy, trying to pay was anotehr 20 minute process. we WILL NEVER be back again. its rare in our busy schedules the 3 of us get to go out to eat together and was dissapointing to spend hard earned money on a horrible dinner