Cox Communications is horrible. Unfortunately there is no choice in my area. I recently moved and after having DirecTV for over 20 years I am stuck with Cox. I understand Verizon is coming here soon. I can't wait to dump Cox. They missed 2 appointments to install and on the third they were supposed to be here at 0815 showed up after 1100. Then the installer did not show me how to use the new equipment or leave a list of channels. I tried to get a list on the Cox web page but that is a terrible site. I could not even open up any of the pages. Avoid Cox if you can.