I have taken my son there for three haircuts and will never return. The first was a good job and his first haircut. The second not as good but was ok as he was a little active. Both times a nice blond haired, glasses, lady did the cut. The last time there I think her name was Bev, African American lady, very pleasant, but butchered my son. A month later and his hair still is uneven throughout. The bangs were crooked, had long strands of hair she missed, overall it was terrible. I called both the salon and their corporate headquarters and got no response from anyone. If you do go to this location, beware about who cuts your child's hair. I will not return as it is obvious there are no quality control standards by their lack of follow on my complaint.