I had never been to Zoyo before although I heard good things about the froyo from friends the same could not be said about the staff. Last night my friends and I were out and decided that I had to go to Zoyo. We called about 9 just to verify that they were going to be open until 11 and they confirmed that yes they would be. We showed up at approximately 1020 and were told nothing other than they were closed. We asked why, especially when they door said that were suppose to be open until 11 and she gave us no reason but again stated that they were closed. Oh, I'm sorry I'm inconveniencing you by asking you to do your job. Needless to say there are enough delicious froyo and ice cream places with happy staffs around that I have other options. Unfortunately my one experience with Zoyo was bad enough that I will not get to have an actual experience.