I picked this company due to the reviews on Yelp.  I am so glad I did.  From beginning to end, this has been a perfect experience.  The owner took my call initially to make the appointment to clean the carpets in my place.  He made it clear that he would not settle for anything less than complete satisfaction or he would make it right or I would not have to pay.  He also called me several days after the job to check on my satisfaction.  Who does that anymore?\nThe verdict:\nThe employees who came to my home were professional, polite and knowledgable.  My 5-year-old carpeting looks brand new.  They were able to remove stains that 2-3 previous companies were never able to: rust stains, ink stains, grease stains.  By the time they finished, my carpets were like new.\nI am going to have Elite come back to clean my travertine and sofa in the near future.\nI would recommend this company to anyone without exception.