I have taken my 4 cats to this hospital and never had any problems/ issues. \nThe staff is always friendly, caring and patient. From the front desk to the vet- everyone truly cares for my animals. The vet takes time to explain whats going on with my pet and discuss the treatment options. We've done surgeries at this hospital on two of the strays and the care was wonderful! I was worried all day and the staff let me go back and check on the kittens to ease my anxiety as they were recovering from surgery. \nA couple of times we've had emergencies and they were able to fit us in right away. The only reason I'm not giving a \"five star\".. is the cost. I don't have the insurance, we pay as we go, and it gets to be a bit pricey-meds, tests.  I would totally recommend this hospital.