I lived in Utah for a long time and loved the Provo location-- I ate there once a week from 2001-2011 and I was so happy when they opened one here, but the staff is so bad I have to psych myself up before I go in. They ask what you want on your salad AS THEY ARE PUTTING IT ON. They don't wait for an answer. \nI regularly get my beans on the side and I'd say 9/10 times they've had to remake my order because they didn't listen. And once they stuck my side of beans--in a styrofoam container-- in my salad to pass down the line  . I'm certain that styrofoam wasn't washed. \nI've complained and asked for someone to call me several times and they never have. If I wasn't nostalgic and loving the pork I'd never go here again.