Went to pick up my dry cleaning and was told that the delivery with my clothes had not arrived yet. The lady in the back acted as if I had been arguing with her when she said \"there is nothing I can do sir!\" I said, \"no problem, I'll come back tomorrow.\" I then came back that next evening where they accidentally included someone else's clothes with my order, which I didn't notice until I had already arrived at home. I called to notify them and the same lady scolded me a bit by saying \"Well...that's why we ask you to check your order so that doesn't happen!\" ....So now you expect your customers to be your quality control! Seems to me that the employees should check to make sure they are not making mistakes...not the customer. It didn't help that the girl behind the counter (literally 12 inches away from me) was texting  and made me wait for a second to finish her thought before even acknowledging me!