Seriously...awful. Six representatives moving incredibly slow, I was at front of line and still waited at least 20 minutes before being helped. First car I got into had an engine problem. Second car has stained upholstery and an awful cigarette smell. The third car and eventual winner had 52,000 miles on it and later realized a loud braking issue. Neat. Absolutely awful experience. OH! Let's not forget that once you take the rental car shuttle from the airport you will need to take ANOTHER shuttle to/from their site. I'll pay a higher price next time for convenience, service, and quality. Fox never again!