It's not possible to give zero stars as a rating or I would. This business is way overpriced and lacks the common compassion one would expect from a vet. When they first opened, I was delighted to find a vet exclusively devoted to cats and took all my pets there over the course of 2 years. Such an error of judgment on my part! When my elder cat had come to the end of her days and I called asking for an immediate appointment to ease her transition, I was told bluntly that (even though they were still open and less than 10 minutes drive from me), it was too late that day for an \"attended\" appointment but I could drop her off to be euthanized. Imagine not being with a cat you have owned for 15 years at the end of her life! I kept her home and she died the next day in my arms. At least she wasn't dropped off like a piece of meat! Save yourself a lot of grief. Go to another vet that truly loves animals and appreciates your custom.