I shattered the screen on my old Droid2, so I stopped by Sun Cellular on my way home from work. It was after 4:30 and the shop closes at 5. Even though Dan was still working on other phones, rather than turning me away, he said he could get mine done that day and stayed open past 5. There was a hard plastic band around the edge of my phone that was also cracked. Dan offered to replace it, free of charge, if he could take it from another phone. Unfortunately, that piece was more damaged on the phones he had, but it was awesome of him to offer!