Seldom busy, but always slow. Promised me  a $100 port-in credit, but never received it. After 6 months of trying, the manager claimed I waited too long even though I was in every week trying to get it. Then they offered to buy back my phone, and then changed their minds after literally keeping me waiting for 90 minutes. No, I'm not saying it seemed like 90 minutes, I was there from when the store opened until 11:32 am. Sprint sucks, the data service is bad, the customer service is bad and the managers are rude.  This store may be worse than others or they may all be bad