My friend and I  both had a prepaid detail for our vehicles paid 77.00 plus tax we dropped our vehicles off at 11:00 am they said it should be 2:30 to 3 hours and they would call us when finished finally called around 5:30 since we had not heard from them only to learn our cars had been finished for hours  only explanation we got was not sure why no one called you the paper work for my car was still on the vehicle ask what they were going to do about the inconvenience they caused they said we could have a free wash in the next three days.   As I was driving home I noticed that that they did not even empty my ash tray will definitely never pay them again for 77 detail to only get inconvenience of given my car up for the whole day for what looks like a normal wash.