I've been here twice as after the first experience I decided to give them another chance before writing them off.. BOTH times had to wait ages before being shown to a table and the same for service afterwards. Second time sat at the table over ten minutes before a server arrived - never got a coffee refill either, in the end had to hunt her down and ask for one - NOT GOOD. A shame as the food was, but I like to go somewhere where I can order and enjoy my food in a reasonable amount of time and drink coffee with it. Won't be going back.