my gf and i are avid bww patrons, i'd say every weekend we partake, however lately we've been experiencing a lot of problems with their pick-up / carry-out service which we often place orders through.\n\nfairly recently we've been having issues with them getting the order right.  typically they forget utensils, missing orders of celery and / or ranch, give us the wrong flavor, etc - but the line was drawn for us when we placed a 24pc wing order only to see that there were 12 wings in a 24pc box and the other half of the order was not included after coming home, relaxing in front of the tv and getting ready to eat.\n\nnever had we really experienced a problem with dining in (with the exception of the occasional lag of service when it's a little crowded) but all of these mistakes with carry-out has started to rub us the wrong way.\n\nwhen picking up an order, always always ALWAYS double-check right in front of them.