Booking the room over the phone took awhile. I had a living social voucher that I purchased for $79. I gave the girl who took my reservation the LS voucher number. She was not familiar with booking a LS reservation. When I checked in, I gave the employee my physical LS voucher. \nA few days after our stay, our credit card was charged for a room stay. I called the hotel, transferred around & put in extended holds. Had to explain my story several times to different people. I was assured I would be receiving a credit but still have not received it. They need to better train or get better employees. \nThe hotel grounds are nice. The property is a bit dated.