Underwhelming. Could be a cool destination. The tour is like walking through a car wash following your car. The staff are all as cheerful and delighted to see you as a DMV clerk. The complimentary sample in all their ads is only if you ask for it and only then is quickly put in your hand, sans napkin or tissue. (wash hands in advance) No idea why all the tour busses are lined up outside. Also: the cactus garden sounds cool'ish', but, it only is appealing when compared to the chocolate 'non-tour' you just experienced.