My company brings us here quite frequently, and I have yet to get my food the way I ordered it.  Put simply, I do not like brown eggs, and this chain in general is incapable of preparing eggs to order.  A restaurant that is primarily a breakfast restaurant should be able to cook eggs in any common fashion.  I had ordered my omelets \"soft\" for several visits, and each time they came out identical to everyone else's, so then I ordered my next one \"very soft\", and still it came out identical to everyone else's......brown.  I asked the waitress how I should order my omelet to avoid it being browned, and she said it is a computer problem, \"there is no button that describes this, so I have to tell the cook verbally, and they forget\" she said.  What kind of breakfast restaurant cannot cook eggs to order?  It is not hard.  Just get it off the grill before it burns.  It is not rocket science. \n\nI guess I will just have to order pancakes the next time I have to eat here.