We were waiting 15 min for someone serve us, and then 10 min for ordering food, the coming 20 min for food cooking and came out no napkin no silverware but a rush guy threw the dish on the table then left.  That's my first experience eat at CHEESECAKE FACTORY, but also last time too at least the last time!  Btw, the food is under cook!  Good luck!  Guys.