We used to go here all the time...all five or six of us. We always order a supreme for the table but we were informed that the pizzas were now personal pizzas. We ordered five of them as they never have supremes on the line. I guess they didn't take us seriously as the pizzas were never made. After a mishap with some marinara (no fault of Cicis) and 45 minutes waiting, I asked for my money back and left the store with sauce all over me. The manager refunded the entire amount of the check so cudos to him for that, but to not take your customers request seriously is very poor business practice and they have lost a regular customer!