If you're in need of specialty sized shoes, I'd suggest going elsewhere.  Husband and I came here thinking it would be a good place to try and fit his Fred Flintstone sized feet (he wears quadruple E wide shoes, so yeah).  They didn't have the size stocked that we needed, but they said that they could order them, no problem.  They had us pre-pay for the shoes and shipping (which was fine at the time), but then, 2 weeks later they called us and told us they couldn't get the shoes we needed.  2 weeks!  And they couldn't refund us the money back to our card over the phone and didn't offer any alternatives, so I had to go back to the store for a refund - so we were sans shoes for 2 weeks, and then we had to go look all over again!  Not cool.  I'm sure for hardcore runners and people with regular sized feet, this place is the jam, but for the casual runner and large-footed people, it's a no-go.