The east side store is vastly disappointing. Sales staff are not as well trained as you would think. They talked me into a car stereo that wasn't my first choice. Then scheduled the install. I arrived early and was the first customer of the day. After 20 min the technician saud he wasn't going to be able to install this steteo in my vehicle. Excuse being they didn't have  the needed bracket. Now if I was  driving a Ferrari that might make sense. Only I DRIVE A FORD. \nMy advice...if you're needing expertise. Best Buy East cannot accommodate you.