Brought a friend to this store to ship a pkg to her daughter for her birthday.  The counter person, Bill, would not ship her pkg because she could not read and verify the address that he had on his printout.  My friend told him that she could not read it, not that she wouldn't, but she could not.  She had the address on the pkg, but he needed her to look at his printout and verify the address. He told her that he would not ship the pkg unless she did this.  My friend cannot because she is legally blind.  He would not help her and refused to send the pkg.