Staff is really nice here.  I go to nicole and she prides herself on her work.  She likes to shape the eyebrows and to make sure she gets it all for you.  She does ask me if its to my liking and she likes putting on the powder on your brows to give it more shape.  I also notice she will ask me every time if I wanted to change my look.  Which is nice.  In case I want more of an arch this time or not.  \n\nOne draw back is I think they are required to ask if you want any of their products...it seems they always have a but 3 get 20% off. \n\nWhat also bugged me a little was they are also required to suggest new products to you...saw you haven't had your nose wax ever...they will ask if you want to try it...and leg wax etc.  I think it'd just up selling...but it's not like other places don't do that. Other than that great place.  :) \n\nI like their packages...I bought unlimited eye brows for 13 months.  It was a lot up front but seeing how I go every 3 weeks I think it's worth it :)