I didn't get ANY service at the Indian Bend store. And I do have to complain that in the past the totally fake \"Welcome to Ulta!\" got on my nerves. Wasn't comfortable in Tempe Marketplace store either. Made a trip to the Camelback store. Only waited a minute for ROCHELLE to help me. Awesome! Personable, professional, enthusiastic, knew her stuff! Bought everything she recommended. WOW. What a difference she made. Worth the drive anytime.