As someone who gives credit where it is due..here is what I can say about this place. Nice, trendy and classic pieces. Terrible customer service. Primarily overpriced. I myself have experienced the \"not so friendly vibe\"...as well as many of my friends. We've all had similar experiences there. It's almost like \"you're not buying anything,so who cares\" But why would we? When you feel like your business won't be appreciated. I also know friends who sell to the boutique and the markup is insane. So I know the value just isn't there. But I'm not trying to knock her hustle...I've purchased things in the past. The attitude always changes when you're spending money... so I think that's the key. *side eye*