I recently had cox out to install internet and cable. \nWhen I received the bill, Cox had charged me to fish 3 lines into the walls and one from the front of my unit. So there are 4 seperate charges for puling lines into my unit.\nBesides having a coupon for free installation, my unit had just been renovated and the General Contractor had put all new lines in the wall and could be accessed right at the attic opening. I told COX that the GC could confirm that the lines were there. I explained to COX communications that there was a mistake and that I shouldn't be charged for the fished lines.  Cox said they were going to investigate this, but they never even called me back and the charges are still on my account. They have the worse customer service and I should have ordered Direct TV. \n-Mike in Phoenix