This place totally gets customer service!  Awesome experience - my car was rear ended last spring and my insurance company recommended Keffer Collision.  It was a great experience - J.Q. was terrific in insuring everything was done to my satisfaction and kept me totally up to date on the status.  My daughter then had an accident with the car a few months later and I took it to them again.  Same great experience. When the car was ready, it was cleaned and spotless.  Great service!