I think this is not a new buffet in town!! I just went there on Thanksgiving day, which is not the first Thanksgiving day. OMG I have to wait for 5 hours to be seated. Unprofessional management, there are a lot of table empty but no one clean it, so there are only 70% can provide to customers. 30% left unattended. \n\nThey charge for $10.- extra for Thanksgiving but no sign posted. \n\nThere have only 2 staffs working for almost 500 customers. Those 2 staffs served only their \"DIAMOND\" guest. The rest, just keep waiting, they don't care!!! \n\nWhen I complain to one of their staff, she complain to manager, who standing and do nothing, I just got bluffs back that he will kick me out from the hotel!!! WTF \n\nHe treated his staff better than his customers.\n\nThe food is great!! but I lost my appertise already.