Oh boy.... this time they really saw the last of me.... one time I waited 3 hrs for an oil change. Never went back. Today we stopped to inquire about changing our car. 600+ credit score didn't help. They came back with a ridiculous 13% APR. No deal but the leasing option was acceptable. However, we asked to FIRST see the car. They had to bring it from another dealer.... but... they wouldn't bring it unless they had a commitment from us to take it. All was cool with Monica until Mr. Big shot manager David Culp came over and loudmouthed us. So, we can't see the car unless we commit to buy it?\" --- \"That's riiiii - iiiight\", he said .... hahaha... who do you think you're dealing with little man? This guy is a big turnoff. We will never go back there courtesy of Mr.Culp. I know that car salesmen aren't the most courteous in the world but Culp takes the cake.