We should have got the shepard's pie, I think it would have been much better than the basic burger we split.  There was a legit gray hair in my ketchup too, so not cool!  I may have asked for a replacement, but as usual, my fianc\u00e9 grabbed the hair out of my dip and threw it on the ground, then deemed the ketchup good to go (he did this once before when I found a huge black fly on my pizza).  The service was good and the burger was not bad, but it was nothing special!!  Next time, we will go straight to Burgr and skip this place entirely.