I should have followed Yelp's reviews instead of deciding on Dollar's lower rental base price.  They charge for extra drivers, they don't have the car listed on their website, they consider a Chevy Tahoe (Full Size SUV by most other Companies) the same category as a Chevy Suburban (Premium SUV by most other Companies).  \n\nSigned up for the Suburban and given a Tahoe, with not enough room for my travelers and luggage (had to purge some luggage at a relatives home).  This, with the explanation that they consider the Tahoe and Suburban as the same category, and can't do anything about it other than offer me different vehicle that may still not fit my needs.  In addition, the attendants explained that the only Suburban that they have is the one across the parking lot (belonging to the manager!!!!!).\n\n1 star, only because I can't  leave it at ZERO stars!!!!!