We've been customers of Sparkletts for some time now... around two years or so.  We've never really had an issue, until very recently when we went to put our new five gallon container on the dispenser and whoa - we saw not just water in the sealed container, but something else floating in the water too... some kind of nasty looking thing.  Whatever it is, I guarantee it's not supposed to be in the water.  \n\nWe're going to let our delivery person know about this asap, but if someone from Sparkletts reads this, I'd appreciate any advice you have... I'm hoping this isn't something you deal with often!  Cheers to hydrating with clean water in this crazy heat!