The quality of the food here is definitely average if not far below it. When I got to the pick up window there was already three other unhappy customers waiting in front of me. They got my order wrong and looked irritated when I corrected them. Then she asked me what I wanted them to do about it. Obviously I want what I ordered. By the time I got home I took one bite and spit it right back out. My salad basically smelled like a wet dish rag that had been sitting out too long and tasted like it too. Lovely huh? And my friends bun to his burger was soggy, the lettuce was completely wilted and the cheese was almost burnt. On a small positive note, the loaded fries are pretty good, and the only thing I've been 100% satisfied with. The fries will be the ONLY thing we come back here for if we ever come back at all.........