Not sure it is real or fantasy in mind of somebody.  I  pre-purchased detailing for my mid-size SUV through Groupon. To make this short, it is next to impossible to contact them. Oh, you can call or text, but be prepared for no answer. If you do contact them and they arrange to come to your place, be aware that most likely they will never appear.  This review is based on my calling or texting them repeatedly and setting up two appointments with them to come to my house. On neither occasion did anyone appear.  Unless you want to waste your time, don't do business with this so-called business. For me, I hope I get my money back from Groupon. Then I clean the car myself.