I just moved here from California a year ago and this place is near my house so I figured I would give it a try since I can also get an oil change.  From the beginning they have done less than ok (the gas station car wash is way better), but it's easy so I just kept going.  This time I have a new car and had to go up to the mountains so it needed some love.  I didn't have time to go anywhere else so I bit the bullet and paid the higher fee ($20) and made sure to explain the specific things I wanted.  All I can say is nothing like having to Windex your glass when you get home five miniutes after a car wash.  They put so much crap on the dash and steering wheel I have had to wash my hands every time I get in and out of the car.  I have officially learned my lesson and will be searching Yelp for a better choice no matter how far I have to drive!