Got to the this location at  5:10 pm.  Was told that it was a 25 - 30 minute wait.  At 5:40, after watching several parties leave and no one being seated, we asked the hostess how much longer the wait would be. After being told we were not on the list, we had to point out that we had a restaurant pager.  I was then told they could not give an estimate as the manager had \"cut those off which is something they are allowed to do.\" (Yes, direct quote). Left and went down the street to Smashburger.  After reading the previous reviews, it appears that we made the correct choice.  Also, it is interesting that the customer feedback page on the OG site is not working.