Is this the cheapest rental place in Phoenix? Yes. Will they nit pick you with add on fees? Yes\nJust returned from a 3 day trip to AZ, so here is my review. Counter- no wait, I had everything filled out online prior to my arrival. But the woman behind the counter was almost trying to bully me into taking their insurance coverage. Even after I told her I had two policies that cover rental. \nThe car was ok. Hyundai elantra with 31K but overall good shape.\nThe RETURN: Stopped at gas station less then 3 miles away and topped off the tank. Kept receipt and showed the person checking the car in. Asked for a copy of the return and they said it would be emailed . So to my surprise, I was billed for 2 gallons of gas \"refueling\".  It was topped off so I'm assuming this is a regular trick they play to add cost. \n\nWhen I do this again, I will pay a little more to have a better experience.