Whoa! I hate complaining BUT... my car came back still needing to be vacuumed. There was dried grass all over the passenger floor and rear as well as a small sticker which I picked up to show the employee. It gets worse, there were spots on the exterior which I could literally scrape off with my nails, which I did right in front of the employee. To their credit, they did offer to take it back and have it vacuumed again but seriously, I had already been there for this basic wash ($12.99) 30 minutes. I didn't have anymore time, that's not their fault but couldn't they have done it right the first time?! How hard can it be to vacuum a car? All-in-all, I wouldn't go there again and wouldn't recommend this place to a friend. About the only good thing was, they were nice to me which is well... nice, that's why I gave them a two star otherwise I'd probably go for the one star vote.