What a great company!\n\nThe office staff was friendly and helpful. I believe the girls name was Nicole that I spoke to. She was polite and got me on the schedule right away. Even when I had to reschedule at the last minute, Thom (the owner) was accomodating to my needs. I don't remember the technician's name that came to my home, but he explained everything to me as he was performing the work. He answered all my questions. I was also pleased with the pricing...they didn't have a trip charge like the other electricians I checked out. TAP and Sons is an all-around fantastic company that I will be using exclusively from here on out for all my electrical needs!!