I would have given this 4 stars at the beginning of my trip.  The employees are courteous and friendly.\n\nHowever, when I returned, that rating went right out the window.  They tried to nail me me for a door ding that was already there. \n\nI thought it was a bit odd that all paperwork  is now done electronically.  They didn't give me any form to mark damage so I didn't think to do my own walk around. \n\nCheck for damages before you leave the lot.  When I left, they waved me through because someone drove their car into a barrier.\n   \nBut I will continue to use them because each location really is hit or miss and I should have done my due diligence before leaving.