I dropped off shoes to be fixed, pants to be hemmed, and a costume dress that needed to be shortened. The pants and shoes were fine, but the dress is now a sweater!!! Can't use it on Halloween now, and I'm going to need to get another last minute costume. I also overheard another customer complaining about her costume not being ready on time while I was waiting. Fast service, but even when having quick service you need to have the items right!!!