The actual facility and trip experience was incredible. However, the guide letting us in and our of our kayaks were sarcastic to the point of being rude. He joked that my friend was going to go under water if she didn't plug her nose, just by being pushed into the water and then upon exiting he told me to paddle as hard as I could into the dock to help him get momentum to lift me up. Not knowing better I actually did this and got a serious jolt. What if I had had back problems or neck problems? Not cool. \n\nThe water and scenery was beautiful and there was SO much to do at the whole center. We did not let this one idiot ruin our day. It is a little pricey so you have to make the most of your day there and get there early, but it is so worth it.