I'm giving this 2 stars only because the food is decent (most of the time).  The service, however, is HORRIBLE. Several times myself or my husband has gone in to pick up a takeout order, and the guy with the ponytail takes payment but does not retrieve the food. Then another guy, when you inquire about if your food is ready, asks for payment for your order, which is just sitting there, getting cold. Ridiculous.  Also, it's a bit grimy in there. I do not like seeing dead bugs in front of the door.