Where do I begin? The short version: save yourself hassle, money, and time by going somewhere else.\nHere's my experience. I brought 2 pants for hemming. Measurements were taken. When I went to pick up pants - one pant was good the other was one inch too long. So measurements were taken again. I came back the next day, pants were ready and fit right, but I did not have cash or checks (who carries checks?!) so I left the pants to be picked up another day. Up to this point I had interactions with 2 employees and no one had mentioned cash/check only. On my fourth visit, I was able to retrieve my pants after negotiating the removal of a rush fee? $15 per pant plus $5 rush fee. Nordstrom charges $10 bucks ( I found this out after the fact)