I've been coming here for years but will no longer return to this location. The front desk girls are rude especially the current manager. I have a crazy schedule and have made appointments before appointments coming up and the girls didn't cancel in the system either so it marked me as a no show a few times. Instead of listening to my situation, the manager argued with me and put me on a walk in only basis. The service has gone down hill even the waxers aren't as good. They never listen and do my brows way too thin. Considering I buy a yearly pass here, it's a total let down and I'll be trying a new location or just taking my business elsewhere.