Hostess was nice upon entering, but I seemed very pressured when walking out to purchase a membership. It totally ruined my relaxed mood. Massage therapist did do exaclty what I asked and made me fee comfortable. If it wasn't for the hostess, I could rate this place better. Also, I have a corporate discount that they honored, but said they can only continue to honor if I got the membership, which seemed weird. My concierge at work said that is not true. Seems to me to hostess really wanted to sell me that membership. Buzz kill.