I love this place.  Yes, sometimes it's busy, but it's worth the wait.  The food quality and consistency varies a little bit depending on the time of day like all restaurants I've visited.  If you go in 10 minutes before closing on a slow night the food probably isn't going to be as fresh as it  is at noon on a peak day, but that's the restaurant business.  I originally loved the chicken, but now I'm a big fan of the sweet pork.