My husband had to do blood work and urine sample this morning. We made an appointment on line for 6 am. He went and had great service,Unfortunately he had to bring back the urine sample later this morning. He had completed the paperwork, sample in the sealed plastic bag. \nWe returned about 8:30 am to drop off the package. The person at the front desk was plain RUDE. He should have been able to drop off the package without waiting or a smart Mouth! Instead he was told if he couldn't wait till she took care of about 20 patients he should do what ever he needed to do.\nWhy they don't have a basket next to her with a sign that's says\n \"Lab Samples only\" so no one waits or bothers that desk person. Since she has NO customer service maybe she needs to be replaced! Lots of people are looking for work.