I gave this Starbucks three chances before writing this review. They are VERY slow in the mornings and not really all that friendly. Mind you, I'm not very friendly until after about half of my coffee is gone but still, I expect good service regardless of the time of day. I don't know if many employees are new, but they really don't seem like they operate well together or in an organized fashion. Never messed up my drink, but after the long wait and bad service, I'll just stick to the coffee at work.