On the basis of a friend's recommendation, I was going to take my car to be serviced here. I made an appointment a week in advance, and the person I talked with told me to arrive when they opened at 8:00 AM to ensure I would get my car back the same day. I arrived right at 8:00 AM on the day of the appointment. To my great surprise, the business was completely closed and locked up. I called their number and got an answering machine on which I left a message informing them I had an appointment. I waited an additional 15 minutes and decided to leave. Around 9:00 AM, I got a call from someone named Sean. He offered no apology, but he did promise me I could take my car in anytime. It was an easy decision to go somewhere else.