4-5-14 - Three times I visited the Phoenix Panera  on Central and Thomas.  They have a mouthwatering picture of their breakfast sandwich: egg, bacon and cheese.  The first time I was 2 minutes late to order the sandwich, of course I waited in line for 15 minutes before having the opportunity to order.  The second time I waited for more than 10 minutes just to order their green tea, which turned out to be horrible.  The third time my husband and I made a morning trip so that I could order the breakfast sandwich.  What a waste of time and money.  The real sandwich does not look at all like the picture and we were extremely disappointed in the quality.  Also, the staff was under-trained because she did not know how to ring up my husband's order.  Don't waste your time or money.