Wow, wow, wow! ...or maybe that should be BOW, WOW, WOW! My dog and I did the self-serve wash today and we are dedicated fans after only one visit! Leah at the front desk made us feel welcome and Tim in the wash bays was capable and personable. For fifteen dollars my large lab is no longer a smelly dog. The wash bays lower (great for older dogs with hurting hips...and super for their human parents who don't have to lift them) and raise to a comfortable height. They provide shampoo, warm water, cotton balls, ear solution, face wash, towels and a blow dryer! I'm home and done...no worrying about doing a load of laundry to wash the dog wash towels...no cleaning the tub, shower, or porch of copious amounts of dog fur...and no worrying that a wet dog will roll in the dirt and then jump on the couch! I love it! We'll definitely be back. Thanks so much. You all are wonderful!