I called VERY last minute to ask for a special order on a cake for my mom's birthday cake and the very sweet woman who answered made it happen for me! Not only was she able to put everything I wanted on it, but she made it fresh and had it ready in only a few hours. When I went in to pick it up, it looked exactly how I had imagined. Since I was there I picked up a few cupcakes for one of my employees birthdays and the girls said that they were AMAZING! I will definitely be going back to this gem. I wasn't disappointed at all!