Like long lines and employees who LIE than CLT is the place for you. I was flying US airs and they are just as awful. This place is a joke and I will no longer be flying anywhere what would require using CLT. I had my husband 1 baby 1 4 yr old and my 70 yr old grandmother and they told me to go through the family line for security. I went through and this rude \"renta cop\" said that the line was ONLY for employees, pushed us into another line that took 45 minutes to get through. I turn around and hes letting everyone and their brother go through that line. He just didnt want to deal with the stroller or the kids. HES AN ASS!