Nothing great about this place. Sometimes they have too many employees following you around like a puppy, Sometimes they are short. Today they were just plain unpleasant. No thank you. No apology for their rewards system not working - just a \"you might want to call the number on the card.\" On top of that, they have some ridiculous card you can buy for 10 dollars, but you get a coupon for 5 dollars, then you get 15% off. Hey guys, don't make it complicated  -just give us a reasonable price and stop stroking us it on ridculous reward systems. BTW Staples brand product sort of suck. So what I'm saying is... if you live in the area and need a pen, go for it. Just don't your hopes up for any more than that.