Luiz did a great job!  I was impressed that he called me back within a few minutes of my initial call and was able to schedule me within 24 hours time. He also provided a reasonable quote over the phone and did not try to upsell.  I asked for additional services when he arrived and he provided a fair price for the additional area. My carpets smell fresh and look like new. I definitely would recommend Luiz's company to anyone looking for an honest and thorough service.