I wish I had something positive to say about my hair but I didn't even get a chance to try this place out! I asked the lady at the front if anyone was available for a consultation and after giving me a lackluster \"I'll check\"...she didn't get back to me for 15 minutes! I walked back up to the counter to ask again and it seemed like she had forgotten. Disappeared to the back and came back after another 10 min, didn't acknowledge me at all so I ask again and still not a yes OR no! I wait even longer while she is checking AGAIN. Nothing. I'm standing in front of you!!! I obviously left....if they can't even figure out how to sit me in a chair in front of a stylist then how can I dare trust whatever stylists they may have???? Pretty disappointed to say the least. It would have been an expensive job, too.