We had a large group, so it's somewhat understandable that the service left a lot to be desired, but we were stuck with two brand new guys who were slow and inattentive. As for the food, it was pretty underwhelming. I ordered a Sirloin medium rare that came out cold, the baked potato was cold, and the salad didn't have much to it other than lettuce. Charlotte has tons of places for steak, so skip this one if you can.