I'm a huge smashburger fan, but this location lacks customer service. I'm a picky eater (sorry not sorry) so I have a few items I don't want on my burger. The lady was in such a rush she screwed up both mine and my husband's order. Their set up is awkward as far as how you get back to the counter to handle any issues with your burger. It's almost as if you are blocked from doing so. Anyway, when my burger is made right I LOVE how smashburger does it. I just think this particular location could use some help. I highly recommend the smash fries - YUM!