I made a VERY LAST SECOND appointment here and the staff was so accommodating and terrific.  It was my first time, and when I checked in, they gave me a free pen, pamphlet of services, and a sample of hair products.  My waxer, Kim was really nice, but at nearly $100 for a bikini and underarm wax, I was surprised when she used strips, and not hard wax.  My underarm wax has grown in less than a week later, which is disappointing.\n\nIf the prices came down a lot (like maybe to $60 for both services) I might have thought it was worth it.  However, in my opinion, it was just too expensive for the quality.  But the staff and people are great.\n\nI was a bit annoyed, however, after the fact, they texted me and emailed me.  The texting feels a little personal, and maybe a little violating from a place I only visited once.