No matter how stressed the drivers may be, it is no excuse for poor service.  I saw that a package I was expecting yesterday had been delivered, and it said \"Signed by Fornt Door\" - yes, fornt... There was no package. amazon.com refunded me the cost, but when I went to get another similar item, the cost had gone from $24 .05 to $33.91!!!  Shame on amazon.com for using this carrier!