I am a local from Montreal and booked my in laws a room.  When we arrived and we also commented on the booking we told them that they need a handicap room. They wanted to charge us extra because the room was bigger. I have never bearer witness to such discrimination before.  There were a series of other things that happened to my mother in law because she was handicapped. Therefore every time i pass by the place I am absolutely disgusted. I am still in shock how the receptionist and even the manager could treat her so unkindly!!!