This review is only based on seeing santa experience and not the mall itself.  The wait was over an hour and leading up to see Santa was a great experience.  5 stars for that.    Receiving your photos was the issue.  We waited in a line for 40 min and we were told there is no line and that they just call our name out.   We didn't hear any names being called out and neither did the people around us waiting.  The people working at the photo area were stressed, confused and a little on the rude side.  Once we finally got our pictures we didn't get to choose the picture out of the 5 they took.   I am glad I checked my package because there was a strange kids pictures added to it.  My advice would be..  Call ahead for reservation will save you time in line and they need to figure out a different way to get your pictures.  \nOne a side note: Santa was great and an Eagles fan.