Horrible customer service!! I called to speak with the owner and a young gentleman answered saying he was the manager. I expressed to him my concern for not having \"Fragile\" stickers for shipping. He explained that he was not responsible for those stickers and to purchase some at Staples. He said they make no money off sending packages when you prepay online. Have you ever heard of monetary value? It may cost you 2 cents to help a customer, but it keeps the customer coming back!! He then hung up on me. What a loser!!