I've been to Gray's about a half a dozen times, different days of the week, different times of the day. Every time, the food is good (the veggie wrap is delicious), but not so much as to make me want to keep coming back. \n\nWhile the orders from the kitchen always come out quickly and correctly, the wait staff isn't impressive at all. If used items need to be cleared, you have to ask for it to be done. If a refill is desired, you need to ask and hope they come back. One thing I've never experienced anywhere before: each and every time I've been there, dishes have been dropped and broken. \n\nI wouldn't say no to going back if in a group but I certainly won't be the one to suggest returning.