This place gets 2 stars because of the amenities!!! The pool area was worth a lot more than our massages. We got a 50 minute couples massage which was $300, they automatically add your 20% tip in (which I don't agree with considering I am in a customer service based occupation) the spa is beautiful, but there was no area to see each other prior, men's and women's areas are separated, and it seemed very rushed. We both asked for deep tissue and got nothing of the sort. The massage was lackluster and frustrating. I have very bad knots in my shoulders and she never even rubbed my shoulders, so I walked away with so sense of relief?!?! I would not go back to this spa, even if we come back for future trips with the timeshare. I will likely find another spa in scottsdale off of the JW Marriott resort.