There was a lot to like about The Play Factory.  The best part?  The superb customer service.  Their employees were so helpful and friendly.  They made me and my child feel right at home, despite us using a Groupon for a huge discount! \n\nThe main drawbacks?  It just got busy so quickly, which made the smallish space get a bit claustrophobic to me.  Going right at opening time and leaving by 10:30am is your best bet!  My 2 year old had a great time climbing, but I know that my 7-year-old would be bored quickly with only a couple climbers to choose from.\n\nIt is a handy escape from the heat, and worth checking out - but come EARLY!