I called to make an appt. for my dog to be groomed and the groomer was very 'short' with me as if I was annoying her by inquiring about an appt.  \nWhen I showed up at the scheduled time, she quickly sent me away saying she doesn't groom certain breeds which was not mentioned on the phone at the time of the appt.  I can see why she works with animals and not people since she is abrupt and unpleasant. The only reason for the 3 star is their self-grooming is convenient and affordable.