It's ok.  I've watched every Cake Boss show and will continue to watch.  The shop is very small.  I had no idea that I had to grab a ticket like the old days.  I stood in front of the case for a few minutes and couldn't get service.  I had to go back and grab a ticket which put me behind all of the people that came in after me!  The place was packed.  \n\nI think that they should put up a rope and start a line down the hall.  There's nothing else in the hall to prevent that option.  Allow a certain number of people in the shop at a time.  The problem is that there are so many people in the shop that you can't possibly see all of the product in the cases.  I ordered from the first case but not the others because I couldn't see what they were selling.\n\nI really liked what I bought but I wish I could have purchase more.  There were just too many people to see what to order.