These guys know what they're doing.  My yellow Trek Marlin 5 acquired a broken spoke somehow while riding which then loosened all the other spokes, but Landis was able to fix everything and get the wheel true again.  I think the knowledgable guy who worked on my rear wheel was named Phil.  It's nice to know that I have a good neighborhood bike shop.  My brother was impressed with the service enough to say, \"You know, that makes me want to buy a bike from them.\"  I'm sure he will.