I've never been to a \"bad\" JJ before - the locations I've ever visited (LA, San Diego, Seattle, Phoenix) have all been consistent and obviously very standardized. So, round-of-applause for that!\n\nWent to the downtown location yesterday for lunch and was waiting *patiently* behind a lady who took the menu WAYYYYYY too seriously. Damn woman! It should not take 3-4 minutes to decide what smoothie you want? Should it? Or am I just an ass??\n\nWell, anyways - the personnel noted this and started interacting w/the line (of 4 ppl) and started to get the smoothie making party started. Great job!!! But, sadly - I was not asked what free power boost I wanted in mine. I really needed extra protein yesterday so boooo! Regardless, the smoothie was fantastic - had the Light Mango-A-Go-Go.