I want to like this place so bad because it is across the street and therefore the most convenience place to eat and drink for my entire building.  This place is horrible. The food is awful and the staff are all snotty.  I have tried to eat there so many times.  The grilled chicken tastes like rubber and is always burned, the bread is always stale and when you speak up to staff about it they give you an attitude like you are making it up.  The only thing positive at this place is their spinach dip.  I have seriously never had a worse experience with food, staff, or a Charlotte bar in total.  DO NOT GO HERE.