I've read all of the reviews and it's unfortunate that all of the customers had such a negative experience. I purchased a new Town and Country (needing a 7 passenger vehicle), after test driving the LR4 Land Rover, BMW X5, Mercedes, Lexus, Honda, and Ford. After much frustration, a friend told me about her great deal and experience she had at Airpark Dodge/Chrysler/Jeep. I had the good fortune of working with Frank (manager) and Ed (salesman). What an absolute pleasure to work with both men and what a difference compared to the other auto dealers I had run into that week. I was sure I was going to buy the Land Rover and really only intended to do my due diligence and test drive most 7 passenger vehicles. I bought the Town and Country on the spot the moment I knew I was in good hands.