You only have 1 chance to make a good 1st impression. Your front of the house needs some help. After asking me 3 times my order to go was still wrong. Asked for no mayo or tomatoes. There was so much mayo the sandwich didn't even taste of anything other than mayo. This was not a prep issue this was an ordering issue. They couldn't print a receipt because they had the paper loaded wrong. They got that fixed just as I was leaving with my order. After I got home and found out how screwed up my order was I realized that it was because it wasn't taken correctly in the first place. You have been open for a month, you should be running smoother than this. Good luck I probably won't be back. There are many sandwich places competing for my $$$, I am not sure that Cousins will be in the mix. Sad because I think their quality is probably pretty good, but if you can't get an order right I am not gonna like it no matter how good it is suppose to be.