This hotel exterior is a little worn down and in need of a refurbishing. Everything about it just looks dated and tired. The rooms had obviously been updated since other parts of the hotel and they were not that bad although the tile grout looked a little dingy in my room. I did not hear the people in the room next to me as others have complained about. However, I found the food to be very good especially for a hotel. They had a decent bar with a few local brews on tap and service was friendly. The hotel location is convenient but still a 6-8 block walk to the more popular attractions downtown. We took advantage of the free shuttle service and the friendly and knowledgeable driver, Christian. Its fairly easy to get to though off I-277. For the money, it wasn't bad.