In my humble opinion, customer service does not exist here folks. I had an issue with my bill payment being taken out too early. It took an act of congress to fix the situation and by the time it finally was corrected, I had been through the ringer and spoken down to, by at least 3 different employees. Even as professional as I was on the phone, I had been spoken to like I did not know what I was talking about. Trying to get a supervisor was a hassle. In the end, my issue did get corrected, but the headache it took was unbelieveable. Poor customer service is an understatement.