New to Phoenix from Pacific NW. Found Big Heng on Yelp. The food was pretty good and the portions were great. Had some misunderstandings and paid a little extra for things that normally come with a sit down Chinese meal - i.e., egg drop soup. Also had to ask repeatedly for mustard and sesame seeds, again, these are usually staples that just come with the meal where we are from. We had the kung pao chicken and a combination dinner (#3). The food arrived immediately which made me wonder about the freshness, but overall the food was good and we will go back.