I have been going to this dental office for a few years now after my dentist I had for more than a decade went out of network. The main reason I am giving them 5 stars is because I missed an appointment and did not get charged a \"no show fee.\" Most dental/medical offices charge some type of fee for those type of occurrences. I was also late a few times and the office staff were totally understanding about it. At my other dentist the receptionist would always give me that \"ugh\" attitude. I also want to mention Dr. Kern fixed my crown which always caught food in it. I've been to two other dentists with the same crown, although they noticed it they didn't really do much about it, so I can truthfully say he cares. Dr. Kern went to UNLV for his dental degree, if that adds a slight bit of a wow factor  The women up front are friendly for the most part and it's pretty easy to schedule an appointment. If you're looking for a dentist and come across Courtesy I definitely recommend them.