After having a lovely meal two years ago at the grand concourse, we were very excited to return to this location. Unfortunately our expectation had nothing to do with the reality of a very poor meal.\n\nThe service was slow to the point of neglect. Drinks were never refilled after the initial serving. With a party of six, three of the meals we're delivered cold after a 25 minute wait. Having to send them back it took another 25 minutes to get the replacement meals which were missing the sauces, etc..  It took a manager to get the sauces for the meals. At this point half of our party had eaten, and the other half was ready to leave.\n\nWe had to box our own meals, and forget about being asked if we would like a cup of coffee to cap the meal... That was not in the stars. \n\nNeedless to say, we will not be back.