The man at the front desk had amazing customer service. Let us know what places would deliver food late at night, made suggestions when we asked what casinos would be most convenient, and let us buy snacks from the \"shop\" even though it was closed. He even walked us out to the parking garage to make sure we could open the gate and let us know the best spots to park. The room was super clean. Yes---you definitely have to watch out for the corners of the beds---the room is cramped and the base of the beds jut out. Also, our shower didn't drain well, but we were too tired to ask to change rooms for just one night. The hot-wire price was less than $40. Definitely a great deal.