Like Monica, I never had the chance, prior to moving to LV, of trying Brooklyn Bagels, and I have to say that I was a bit disappointed.  I've been to this location many times because it's so close to where I live.  And I agree that the employees are always very cheery (even early in the morning) and eager to help.  My problem is that the bagels I've purchased have been very hit or miss.  Sometimes they're fantastic, crisp on the outside and pillowy on the inside...other times, they're hard (stale-like) and really dry and crumbly on the inside.  It's hard to rate this place higher than 3 stars when half the time I can only eat half the bagel before my jaw gets tired of chewing and chewing the rawhide-like bagel \"crusts\".  It doesn't mean I won't still go here once in a while, but it's always a crapshoot (sooo apropos in Vegas ;)).\n\nOne big plus: the coffee is always fantastic.  Much better than the starbucks next door.