from the moment you see the Cosmo to the moment you wave goodbye you are amazed. Almost every single person working at the hotel was friendly, kind and helpful (except the girl at the pool handing out the towels...she was probably mad she couldn't enjoy the pool with us). I would definitely stay here again and again and again!! The only part of the hotel I disliked was when we got off the elevators to our floors the area looked old and worn and smelled of cigarette. a renovation in the near future would be helpful because everything else at the hotel seems so clean and beautiful.