The shoe department namely, the mens shoes department there has the worst customer service.  I was there on a weeknight, took two pairs of shoes and waited to be served.  There were two clerks working there, two other customers besides myself.  I was ignored, made to wait, and wait some more.  I waited for 20 minutes without even the clerk acknowledging my existence.  Disgusted I asked to speak to the floor manager on call that night.  I told the store manager what happened to me and that I will NOT EVER shop at their store again for this kind of bad service.  I eventually went to the puma store and bought 5 pairs of shoes.   Nordstrom, take note.  Piss me off and your bottom line will suffer.  Shoe stores and clothing stores are a dime a dozen - especially in las vegas.