I called and orders three sandwich platters and a veggie platter for pick up the day before I needed them. I show up and no sandwiches! No order! Nothing! They also wrote pick up time wrong on another order so us two customers were fighting to get our orders made first. On top of it all customer service was rude. Bad experience all around! The only reason for the two stars is for the poor deli staff working furiously to make 100 sandwiches in no time flat.