Purchased a Living Social deal for them.  When I first called to schedule they said they didn't have anything available for almost 2 months. I had to agree to pay a $25 for service sooner.  The wood flooring we were having installed got delayed so had to reschedule our appointment.  It took me calling and leaving two urgent messages for callback and then she said she couldn't help me in the time frame I needed.  Worst part- she didn't seem to care.  Don't sell deals that you can't fulfill!!!