I have only been there one time. I got a $10 manicure during one of their promotions. It was the longest and sloppiest manicure of my life. However, the young woman who worked on my manicure was very nice and they do use quality products. I would not return, but you can't beat their prices, especially during promotions.\n\nUPDATE: Kohler sent an e-mail after I posted this review offering me a free manicure. While I appreciate the offer, I declined. I did want to share with all of you that although I did not have the best experience, they definitely tried to correct the situation.