I had TDS before and I will admit (and this is the reason for any stars), their internet is way faster.\n\nThat being said, watch what you sign.  We had a techincian fill out a form indicating that we had no invisible fence.  After realizing this we immediately called Charter and asked them to add a note to our account so the person burying the cable would not cut our fence.  As I'm sure you can guess, they just cut through it anyway.  I called, complained, and filed a claim.  Charter called me, told me to get it fixed and send over the invoice.  I did this, only to get a call and letter saying, just kidding we are denying this claim now.  They are just another criminal telecom company.