John Lewis, your friend and mine, it's always good for a browse and their good quality products all come with a money back guarantee if there are any faults or problems which is reassuring to know.  I'll usually pop in to browse the make-up department as they have a great selection and the staff are always very knowledgeable about the products giving tips and samples too. \n\nSometimes the shop assistants can be old sour puss types that can't smile with the amount of premium brand make-up cemented onto their faces but I've rarely had any problems here and find that most of the staff can't do enough to help.