My husband works out at this Golds and I stopped by to change the card we have on file and make a change to my membership. The girl at the front desk was rude and seemed miserable. I asked a few questions about our membership (for example: Will the next payment for sure come out of the new card?) and every time she responded with \"I don't know, I just work the front desk.\" For being the first person everyone interacts with when they walk in, I feel like Golds Gym should be making sure their guests have a pleasant experience and should inform their \"front desk\" employees how to answer what I thought were simple questions.