I am a HUGE Pottery Barn fan. HUGE! Their furniture pieces are timeless and made to last. You won't find veneer wood here. Solid heavy pieces that are made to last. My tester; go up to any piece and start shaking it, if it moves so should you to the next item. I like my furniture sturdy, unbreakable. \n\nSo with that being said, why a 2 star here for this store in particular? The service! Actually the store manager truth be told. It's like the case of Julia Roberts in Pretty Woman. Yes I dress pretty \"comfortable\" on weekends and I could be mistaken for a 15 year old without a job, but I am still a customer. A customer who just moved in a new house and needs to fill up his house slowly.  So when I frequently get snubbed for more affluent looking customers, I just  peruse the floor samples and get what I want at Pottery Barn Henderson or online. \n\nIn my profession, don't judge a book by it's cover. Treat everyone like family and they will treat you like family.