I have had 2 experiences with this company. First was to get a quote for a piece of antique furniture going to a Beverly hills auction house. emails were sent back and forth then suddenly stopped. phone calls were made and were always told that they were busy and would call me back. after a week I got a call back and was told that somehow the emails were suddenly sent to the \"spam\" file. The second time was when one of their trucks ran into my husbands truck at Turnberry towers and never returned my phone calls or emails.