Often, amenable accommodations can be soured by an incompetent staff that ruins one's stay, or potential stay. Some might say that one should not give so much weight to service, and instead ignore it and enjoy the space created by architect humans at some recent point of our species' history for the sole purpose of potential enjoyment by other humans. \n\nI think that the staff at Crowne Plaza Hotel - Phoenix should be maligned. Not merely maligned; but, summarily fired. All of those humans: fired. \n\nStaff is rude. And incompetent. And -- worst of all -- disrespectful. \n\nFire them! Fire them all.