I've eaten at quite a few waffle houses in my day, so I know not to expect much. They're usually pretty good and this one was about the same. BUT I was VERY disappointed at the service at this place. It took almost 5 minutes just for someone to get our drink order(the place was not busy) and the table was still dirty from the previous customers. I saw 2 employees on their cell phones while cooking food. Another employee was actually walking around talking on her cellphone while working. But the one thing that got me, was seeing 3 employees drinking beverages around the food. One server kept her coffee cup on the tray that held the syrup(which was right by our table). Another server had his on the counter near the stove. And another had hers near the coffee machines and I saw them quite frequently drinking from them. I know this isn't the grandest place the eat, but I was expecting a bit more than how I saw the employees behaving...