Went to the Warm Springs location for my birthday (5 yr in a row) was surprised with new menu.... got our dinners and was sadly disappointed sides were over cooked and over seasoned . The \"brisket\" was cut into small strips like french fries . They got the wrong ribs for my plate and the burnt ends were fatty and not good at all. We have been fiercely loyal for 6 yrs but sad to say today was our last visit and we will not be recommending Memphis to anyone. Everytime we had guests come into town this is the place we always took them too but no longer it has become a place not to go. So sad I feel like we lost a friend today.\n\n\nPS. I heard they got a new manager and she isnt up to snuff .. really poor dining experience. Wait staff tried but you can feel how disgruntled they are and have had to deal with irate customers. I feel sorry for them.