I was at this Applebee's with my fiance and 2 daughter's.  We waited patiently for a waitress or even someone to acknowledge that we were there. No one came... As we were leaving the hostess at the door was told and her only comment was \"Oh I'm sorry.\" But did nothing else. So we came to Chili's were we were seated immediately and our waitress Toni took our order and brought our drinks. I work at a casino and also handicap,  customer service to me is so important. Chili's is by far the better restaurant and just down the street from this messed up restaurant.  I would've gave them NO STARS at all. The sad thing is the manager was right across from us when I complained and she did nothing!