These guys came highly recommended by my neighbor, so I booked F&F to steam my carpets after a pretty dusty renovation project. Fred called me two hours before our appointment time and said he was in the neighborhood! Came right over and did the most thorough job of any company I've ever had before. I would highly recommend these guys. He also added tack strips and finished the edges of my carpet where old carpet had been torn up and replaced with tile. A beautiful and professional job! Communication was great. Prices are definitely reasonable since they charge by square footage. Quiet machinery. He took excellent care of my place, and I'll definitely use them again!