Hertz here is awful, worst I've ever seen.  50 people in line, four behind the counter.  Don't\nSeem to care...line is longer than my flight!!  Buses keep delivering people.  Could it be that it's a surprise that a lot of people show up at 2:00, wanting to pick up cars they paid for.  Cost is not worth this aggravation, I beg you to go somewhere else ....again, worst I have ever seen.