First...I love Genos.  Today not very satisfied about customer service. I ordered my pizza with a 20-25 minute confirmation on ready.  At 20 minutes I walk in and give my name.  Young lady said your wrongs ate done but looks like your pizza will be ready in a few minutes. 15 minutes later another girl asks me what my order name is.  I give it she looks.  It's under the pile of pizzas that were in the window when I arrived.  I ask why didn't they check originally.  The reply. ..I don't know I just got here.   I watched her for five minutes make boxes with the original girl while I waited.  Not happy. Don't gave these issues with the one on south Higley