On hearing Anna's voice a smart tall Englishwoman with an unpleasant face and an impure look came into the room, rapidly shaking her fair curls, and at once began excusing herself, though Anna had not accused her of anything. To each word of Anna's the Englishwoman quickly repeated, 'Yes, my lady!' several times.
Al oír la voz de Ana, la inglesa, bien vestida, alta, de rostro desagradable, peinada con bucles, entró precipitadamente. Se apresuró a disculparse ante Ana, a pesar de que ésta no le había hecho observación alguna, y a cada palabra de su dueña, repetía: Yes, yes, my lady.