McDonald's Drive-Through Memo
Claim:  Memo from a McDonald's director advocates making a policy of omitting items from customers' drive-through orders.  Example:  [Collected via e-mail, October 2009] Scanned image attached purporting to be a genuine internal McDonalds management letter. The letter is pretty disturbing on a number of fronts. Obviously the idea of deliberately cheating customers is questionable but further to that the revenue figure is wildly incorrect because the only "saving" would be in some ingredients which are a very small percentage of the overall cost of the end product. Lastly, of course people will stop coming to the store if they are often short changed. Is McDonalds really the evil empire?    Origins:  This scenario has played out in many a home: It's the end of a long day, everyone's tired and hungry, but nobody has the energy or inclination to cook, or even to go out to a restaurant and sit through a dine-in meal.  Instead, a family member is tapped to head out to the drive-through lane of a local fast food outlet to pick up some chow for everyone.  Unfortunately, upon the designated food retriever's return, the famished family members discover that a careless restaurant employee inadvertently failed to include one or more of the requested items when packaging the order  thereby necessitating that somebody go hungry, share his food, or make another trek to the fast food outlet. (In our household such an occurrence  was known as "Ericing an order," so named in honor of my younger brother, who rarely managed to return from a fast food run with a complete order.) The "missing drive-through food items" phenomenon is such a seemingly common one that it has prompted some consumers to occasionally wonder if fast food restaurants don't do it on purpose in order to increase their profit margins  because those restaurants know from experience that many drive-through customers won't discover until they're well away from the point of sale that they didn't receive some of the food they paid for, and by that point they don't have the time, or consider it too much of a hassle, to return to retrieve the missing items.   The image reproduced above plays on those feelings in the form of a purported memo from Robert Trugabe, a Managing Director with McDonald's Australia, which (ironically)  suggests the company increase revenues by making an undocumented practice of regularly and deliberately leaving out food items from every few drive-through orders: We need to discuss the drive through orders as well. If the girls leave one item out of every second or third order, this adds up to several thousand dollars per week revenue. On smaller orders if they leave out the hot apple pie or fires [sic] and larger orders just 1 burger from every third order this totals around $2,118.00 per day. We need to work out if there is a way of making this a procedure without making it documented. (Lest any viewers miss the point, the preceding paragraph is helpfully encircled with a bold black line and accompanied by the written expression "I KNEW IT!!" in the sample image.)  The "McMemo" was merely a parodical prank, however.  An inquiry about it to McDonald's Australia drew the following response: This memo is a complete fabrication. 'Robert Trugabe' is not a McDonald's Australia employee and never has been. Needless to say the contents of the letter are also completely fabricated. McDonald's practices the highest standards of consumer ethics and would never encourage employees to act in a way that undermines our core customer values. Moreover, the McDonald's Australia web site now carries an alert offering a "customer update on fabricated letter": alert The memo in circulation online and via email supposedly written by the Managing Director/Proprietor of Frewville McDonald's in South Australia is a complete fabrication. 'Robert Trugabe' is not, and never has been, a McDonald's Australia employee. The contents of the letter are also completely fabricated. McDonald's practices the highest standards of consumer ethics and would never encourage employees to act in a way that undermines our core customer values. Additionally, the organizational listing on the McDonald's Australia web site included only one Managing Director, whose name was Catriona Noble, not Robert Trugabe.   organizational listing In case the joke isn't obvious, we note the uncoincidental similarity between the name of the supposed McDonald's official and that of Robert Mugabe, the controversial president of Zimbabwe, as well as the remarkable congruence of their signatures: Robert Mugabe  The originator of the hoax memo was identified as South Australian prankster David Thorne, who said the effort of creating it "took me five minutes in Photoshop."  David Thorne Last updated:  13 July 2014
In September 2022, some social media users shared a quote erroneously attributed to actress Marilyn Monroe: "If you cant handle me at my worst, then you sure as hell dont deserve me at my best."  The quote has also been attributed to the "Some Like It Hot" star in a longer form: "I'm selfish, impatient, and a little insecure. I make mistakes, I'm out of control, and at times hard to handle. But if you can't handle me at my worst, then you sure as hell don't deserve me at my best." longer form  As of this writing, we have been unable to locate the original source of the quote  but we found no evidence that it was said by Monroe. One source claimed in 2013 it was a line of dialogue from the 1953 noir film "Niagara," though we searched the screenplay at Scripts.com but didn't find any such dialogue there. We also viewed the portion of the movie Monroe is in, but Monroe's character Rose Loomis never makes the remark. screenplay According to Dictionary.com, the quote has been online for many years, since the 2000s, and hasn't always been attributed to Monroe. It has often been used in "before" and "after" or "best" and "worst" memes. Here's one example without attribution, posted by pop superstar Mariah Carey in 2018: Dictionary.com posted by  Falsely attributing pieces of faux internet wisdom to famous people is a common occurrence. Recently, we reported actor Morgan Freeman never made a remark widely credited to him. Another popular quote widely misattributed to Monroe read, "Well-behaved women seldom make history." never misattributed Although fascination with Monroe has remained fairly constant since her lifetime, there may be renewed interest in September 2022 because of the release of a controversial Netflix movie titled, "Blonde." The movie is based on a 2000 novel of the same name by Joyce Carol Oates. controversial novel 4 Marilyn Monroe Quotes Youre Taking The Wrong Way. Thought Catalog, 3 Mar. 2013, https://thoughtcatalog.com/amy-shock/2013/03/4-marilyn-monroe-quotes-youre-taking-the-wrong-way/. If You Cant Handle Me at My Worst Meme | Meaning & History. Dictionary.com, https://www.dictionary.com/e/memes/if-you-cant-handle-me-at-my-worst/. Accessed 20 Sept. 2022. Lemire, Christy. Blonde Movie Review & Film Summary (2022) | Roger Ebert. Https://Www.Rogerebert.Com/, https://www.rogerebert.com/reviews/blonde-movie-review-2022. Accessed 20 Sept. 2022. Niagara Movie Script. https://www.scripts.com/script.php?id=niagara_14741&p=14. Accessed 20 Sept. 2022. Showalter, Elaine. Joyce Carol Oatess Blonde Is the Definitive Study of American Celebrity. The New Yorker, 13 Apr. 2020. www.newyorker.com, https://www.newyorker.com/books/second-read/joyce-carol-oatess-blonde-is-the-definitive-study-of-american-celebrity. The holiday shopping season often spurs rumors that retailers use "disappearing ink" on receipts, making it difficult for consumers to use paid-for warranties or return unserviceable merchandise. Some rumors were more broad, involving anecdotal concerns about "disappearing ink" receipts, addressing retailers: I know you are in business to make money. I know that fraudulent returns cut into your profit margin, so you feel the need to tighten up your return policies. I am totally on board with that. BUT, could you please then stop using disappearing ink on your receipts? I just had my baby shower, and EVERY SINGLE gift receipt from your store was so faded, it was barely legible. Then, you tried to give me a hard time because your computers couldn't read the receipts, therefore making my duplicates off the registry unreturnable (but improper registry maintenance is a whole other issue.) To sum up. You require receipts? Then print legible receipts. Thank you. Others were more specific, claiming very clear timeframes30 to 45 daysand practices governed the legibility of receipt ink. Iterations of that sort asserted companies deliberately sought out to ensure that no receipts past a certain point could be used, presumably rendered void when the ink "disappeared" by design: PLEASE READ: Learned something new tonight...I guess you guys need to be made aware of (if you don't already know)...I was informed this evening after making a purchase with an extended warranty from Wal-Mart that I needed to go home and make a photo copy of the receipt and file with the warranty card. I curiously asked why and the lady told me that Wal-Mart now uses disappearing ink. My jaw dropped. So this means after 30 -45 days moving forward, you will no longer have a legible receipt from Wal-Mart for returns or warranty usage or credit card issues. Heads up guys ! This will be a problem for many ! I understand the reason they gave for this action, but it sure makes for a difficult life for the honest folks in this world.   Don't forget to take a picture of your receipts. Disappearing ink is one big snowjob, so be ready for the storm.... 30 days and presto-change o. Although the rumor was rife on Facebook, instances of it far antedated the social network. Forum posts as far back as 2003 referenced the phenomenon. 2003 However, many retailers's return policies stipulate that receipts are not the sole manner in which consumers can prove a purchase. Walmart maintains: maintains Walmart will accept a non-receipted return or exchange provided it meets the following conditions: The refund verification process accepts the return.The government issued ID must not be altered and is accepted by Walmart. To return or exchange items without a receipt, you are required to present a valid government issued photo ID. Information from the customer ID will be stored in a secured database of returns activity that Walmart uses to authorize returns. At Lowe's the policy reads, in part: the policy reads, in part In most instances, your receipt can be retrieved by using the original credit card, checking account number, MyLowe's card or by your phone number. For returns without a valid receipt, in-store credit may be issued for the items current selling price. Lost or stolen gift cards can only be replaced for the remaining balance by presenting the original receipt. Similarly, CVS notes "returns or exchanges are subject to a third-party verification process," suggesting physical paper receipts were not the sole manner in which proof of purchase was retained by the consumer or retailer. The web site CreditCards.com surveyed major retailers and reported that in addition to protections offered by issuers such as American Express and Mastercard, receipts were rarely the only recourse: notes surveyed Our survey of 12 large retailers policies regarding returning items without a receipt shows most allow it  within limits. Although a staunch no receipt, no return policy is rare, it does still happen, and there can be individual store quirks that make the return process difficult to predict. Store policies tend to be tiered, with full refunds reserved for those who meet the gold standard: They return the entire item, in its original packaging, quickly, with a receipt. The further you vary from the gold standard, the less you get back. Credit card holders may find that using their cards provides an added avenue to a refund, since some retailers will look up a credit card transaction and let you use that as proof of purchase for a return. As to how youll get your money back, its typical for stores to return it in the same way it was tendered. So if you used a credit card, expect to get the money back in the form of a credit on your cards statement. Retailers' policies stipulating for other verification measures undermined the implication receipt degradation was a deliberate action to discourage store returns. As for why receipts tended to fade (at least under certain conditions), papermaker Panda Paper Roll explained that the effect was a cost-saving measure for different reasons: explained Receipts are typically printed on thermal paper, a chemically coated paper that produces text and image when heat is applied to its surface. Since this kind of paper is susceptible to heat and UV light, extended exposure to these elements will ultimately cause gradual fading. If you are in the mood for experimenting, place a receipt that you dont need under a hot iron for about 10 seconds. The heat from the iron will change the color of paper to black. Oil and humidity are also factors to blame. Now if youre wondering why the use of thermal paper is so widespread despite this massive disadvantage, its because they are very low cost and the equipment used to print it is low maintenance, since it doesnt need ink or ribbon cartridges. That claim was echoed in a since-deleted 2014 WFLA story about "disappearing ink" receipts: story If you keep paper receipts, this could happen to you, too. That's because more retailers are using thermal paper. Heat and light fades the ink. Although it was clearly true that many receipts faded over time, the claim involving "disappearing ink" was a misnomer. Retailers' well-known reliance on thermal paper due to its cost efficient nature led to the generation of fragile receipts, particularly those exposed to heat or light. The phenomenon was real, but the cause was often misinterpreted by concerned consumers. Early iterations of the rumor also antedated the rise of online retail giants, e-receipts, smartphones with storage capabilities, and other technological advances that served effectively as a "receipt" for consumers. Behnken, Shannon.  "Sales Receipts Have Ink That Fades, Making Returns Harder."
  WFLA.  23 June 2014. Cabrera, Kristen.  "Major Retailers' 2016 Return And Receipt Policies."
  CreditCards.com.  22 December 2016. Walmart Help Center.  "No Receipt Returns In Stores Policy."
  Accessed 14 December 2017. Lowe's Service Desk.  "Returns and Refunds Policy."
  Accessed 14 December 2017. CVS.com.  "Returns Policy."
  Accessed 14 December 2017. Panda Paper Roll Company.  "Thermal Paper: Why It Fades And How To Restore It."
  Accessed 14 December 2017. A scam that circulated on Facebook in late March 2021 claimed that anyone who shared and commented on a post would receive a bag full of goodies and a $75 Walmart voucher after validating their entry at a link included in the post (archived here). here   The text in the post read: To celebrate the great news of Walmart becoming plastic bags free by the end of 2021, we are giving one of these Walmart gift-bags to everyone who has shared & commented by 7pm 24th March,.Each person who does this will receive one of these gift bag full of goodies and a $75 Walmart voucher. After that, Validate your entry @https://bit.ly/2Qq4gwy Snopes spoke with a representative from the chain supermarket, who confirmed that the post was fake. This page is not affiliated with or endorsed by Walmart. We take any fraud impacting our customers seriously and continue to implement and improve upon measures designed to help guard against various consumer scams, Walmart spokesperson Casey Staheli told Snopes. The scam may have been inspired by an announcement made by Walmart on Feb. 21 declaring it was reducing its use of plastic bags. As part of the Beyond the Bag Challenge, an international consortium of large-scale vendors, Walmart announced that stores in Mexico and Central America would go fully bagless  and nearly three-quarters of stores in Mexico had stopped providing plastic bags by December 2020. announcement fully bagless Walmart stores also launched a pilot program in Vermont by implementing a reusable bags only requirement after it banned the use of plastic shopping bags in all stores effective July 2020, reported Vermont Biz. Vermont Biz However, the retailer did not make a promise to ban plastic bags from all its stores, nor did it offer any sort of gift bag or store credit for those that shared and commented on a Facebook post. For help identifying other potential scams, Walmart encourages consumers to visit the Fraud Alerts section on its website. Fraud Alerts Correction [March 25, 2021]: Vermont's "paper bag only" requirement was updated to reflect its newly imposed reusable bag only policy. In September 2019, we received multiple inquiries from readers regarding an old story about the origins of the famous KFC original recipe  the blend of herbs and spices that went into creating "Colonel" Harland Sanders' original Kentucky Fried Chicken.  The African Diaspora Facebook page wrote: "Meet Mrs. Childress. Colonel Sanders Stole His Famous Fried Chicken Recipe From A Black Woman Named Mrs. Childress. He later paid her $1,200 for her recipe. KFC is worth 15 Billion Dollars today." That text was accompanied by the following image:    On Sept. 3, a Facebook account with the name Glenn Dickens wrote, "In case you didnt know. Meet Miss Childress, she died in poverty. She is the woman behind the original #KFC recipe. He took all her profits and made us think it was his recipe."    In recent years, this story has appeared in many other social media posts, memes, and articles, all of them claiming that the recipe that made Sanders rich and gave rise to one of the most popular fast-food chains in American history was initially stolen from a black woman (sometimes named "Mrs. Childress," sometimes "Miss Childress," and in some instances not named). posts memes articles Many iterations of the story hold that Sanders later handed over the relatively meager amount of $1,200 after getting pressured by the woman's family, and most posts include an image of an African American woman preparing fried chicken in a kitchen, describing her as "Miss Childress." In reality, the image was taken from a 1920s magazine advertisement for Snowdrift shortening, one that played on racist and painfully outdated stereotypes of that era, and depicted the woman (named only as "Sarah") as an exemplar of the racist "mammy" caricature  a cheerful, black, female domestic servant to white families, especially in the segregation-era American South. magazine advertisement mammy  Source: University of Illinois    It's possible the image is a photograph, but it is perhaps more likely a painting, since the norm for popular American magazines in the 1920s  such as Ladies' Home Journal, where the "Sarah" advertisement was published  was for photographs to be printed in black and white, with illustrations presented in color. It's not clear who the woman depicted in the advertisement was or on whom she was modeled, so we cannot rule out the possibility that she was the "Miss Childress" described in the KFC memes.  Journ a l published Also, evidence is lacking in support of the main claim  that Sanders stole his famous original fried chicken recipe from a black woman named Miss Childress. A 2010 blog post claimed that: "Ron Douglas in 'Americas Most Wanted Recipes' says that Sanders took his secret recipe from a black woman, one Miss Childress of Kentucky, whose family he paid $1,200 when they complained." However, Douglas' book does not, in fact, make any such claim.  post book We found no evidence to support the "Miss Childress" story in a newspaper archive that stretches back more than 100 years, and the prominent food writer Joshua Ozersky made no mention of Sanders' having stolen the recipe from a specific black woman, in his widely cited 2003 biography "Colonel Sanders and the American Dream." biography The version of events presented there by Ozersky is the conventionally accepted one: Sanders set up a gas station in Corbin, Kentucky, during the 1930s, then began serving food there, including fried chicken. His food and hospitality garnered the gas station a good reputation among passing travelers, and he eventually converted the business into a restaurant and motel. Sanders settled upon a blend of 11 herbs and spices that went into making his fried chicken, and began using a pressure cooker to fry the chicken. In later years, he franchised out the use of his recipe to restaurants across the United States, and from there the iconic brand emerged. Sanders' decision to use a pressure cooker (rather than a pan or deep fryer) to make the chicken was arguably the key factor in the development of fried chicken as "fast food" and the extraordinary success of Kentucky Fried Chicken. This is a factor the "Miss Childress" memes and social media posts typically neglect, suggesting as they do that the success of Sanders and KFC was entirely attributable to the blend of herbs and spices used to season the chicken itself. According to Ozersky, for example, the use of the pressure cooker was considerably more important. As he wrote in his 2003 biography of Sanders: biography "... What made the chicken great was the innovation of using a pressure cooker to make it. It's much less glamorous than any secret mixture of herbs and spices but far more important ... No one was going to start a fast food empire using cast-iron skillets, even if those were the best way to cook chicken. (And they are ...) It takes too long to make chicken in a pan and even the most colossal version hammered out by a southern smithy can only hold thirty pieces at a time at most." Sanders patented his pressure cooker process in 1966, writing in his application that the method he had come up with allowed a cook to create "accurately controlled conditions of temperature, pressure, time, sizes of serving pieces, and amount and composition of breading used, for the purpose of producing superior taste, texture and appearance in the finished product." application While Ozersky cited no specific act of intellectual property theft on the part of Sanders, he did allude to the racial tensions and cultural appropriation involved in the development of fried chicken in the early 20th century American South, writing that Sanders embodied the following "paradox": "Anyone who knew anything of the South knew that no Kentucky colonel would have cooked the fried chicken in a southern household; the chicken in prosperous southern households, particularly in the Colonel's era, was inevitably cooked by a black maid or family housekeeper. Colonel Sanders created an alternative reality in which the white planter not only ate the chicken but implicitly made it. Nothing could have been further from the truth." We also put the "Miss Childress" story to Psyche Williams-Forson, chair of the department of American Studies at the University of Maryland College Park, an expert in the interaction of food, cultural history and women's studies and author of the 2006 book "Building Houses Out of Chicken Legs: Black Women, Food and Power."  book She told us she had found "no direct evidence that Colonel Sanders 'stole' the KFC recipe from an African American woman," and had come across no information that indicated Sanders later paid the woman $1,200 under pressure from her family.  However, Williams-Forson emphasized that a history does exist of white entrepreneurs and chefs taking recipes from African American women and men, without giving them proper credit. She pointed to the example of Idella Parker, who was a long-time maid to the white cookbook author Marjorie Kinnan Rawlings, and later an author in her own right. In her 2006 book, Williams-Forson wrote: "The cookbook, according to Parker, required 'months and months together' in Rawlings' tiny kitchen extracting the recipes from '[Parker's] hands and head.' [Parker] says: 'Many of the recipes in the book were mine, but [Rawlings] only gave me credit for three of them, including 'Idella's biscuits.' There were several others that were mine too, such as the chocolate pie, and of course it was me who did most of the cooking when we were trying the recipes out.'  "In the end, Parker, whose many contributions made the cookbook a reality, only received an autographed copy. But of this she says, 'in those days I was grateful for any little crumb that white people let fall, so I kept my thoughts about the cookbook strictly to myself.'" More broadly, Williams-Forson told us, "some black women who performed domestic service had their recipes improperly 'borrowed.'" She added: "Given that throughout enslavement and long after, African American and white women often worked together in the kitchen instructing and cooking various recipes, it is quite difficult to make a strong assertion of whose recipe belongs to whom. The issue, however, is that African American women were never credited in cookbooks. How is this possible given the proven evidence of African American culinary skill?" Despite the absence of documentary evidence to support the "Miss Childress" theory, Williams-Forson outlined the reasons why it should not be dismissed, writing to us in an email: "This is not to say it did not happen. I am saying I did not find this evidence. And where might this evidence be uncovered? Would Sanders have acknowledged it? Might the African American family have kept a receipt? This is a needle in a haystack because it happened so often to African Americans, who were denied the opportunity to read and write, and thus were unable to document their culinary practices." Although we have found no evidence to support the claim, it is possible that Sanders did directly steal his fried chicken recipe from a specific African American woman, who may or may not have been named Childress. If he did, it is also plausible that no documentary evidence of that act of plagiarism ever existed, or that if it did, it has not survived. Alternatively, Sanders might have borrowed and taken elements of several fried chicken recipes, perhaps some of them invented by, or passed down or shared between, African American women  in the way that many recipes evolve and change over the years. "Miss Childress" might simply be a stand-in or symbolic victim in the wider legacy of appropriation and intellectual property theft that characterized much of the cultural relations between whites and blacks in early 20th-century America. Until and unless we obtain concrete evidence that clears up that uncertainty, we are issuing a rating of "Unproven." 4AM News. "Did Col. Sanders Come Up With the 11 Herbs and Spices or Miss Childress?"
 10 February 2017. Pilgrim, David. "The Mammy Caricature."
 Jim Crow Museum of Racist Memorabilia, Ferris State University. 2012. Abagond.Wordpress.com. "Colonel Sanders."
 7 September 2010. Douglas, Ron. "America's Most Wanted Recipes: Delicious Recipes From Your Family's Favorite Restaurants."
 Atria Books. 25 June 2009. Ozersky, Josh. "Colonel Sanders and the American Dream."
 University of Texas Press. 2003. Williams-Forson, Psyche. "Building Houses Out of Chicken Legs: Black Women, Food and Power."
 The University of North Carolina Press. 8 December 2006. Gov. Andrew M. Cuomo said high levels of student loan debt motivated his proposal for free tuition at any public university or community college in New York state for students from families earning less than $125,000 a year. It is incredibly expensive, and the debt is so high its like starting a race with an anchor tied to your leg, Cuomo said of paying for college. Average college debt -- $30,000 per student. The governors office projected 210,000 students would seek the benefit. If so, the program would cost the state $163 million annually by 2019. So is Cuomo right about the average student debt load in New York state? The average debt load The Federal Reserve Bank of New York collected 2015 data on student loan debt in the state. The Fed reports 17.9 percent of consumers in New York state have a student loan, and their average college debt is $32,200. Thats higher than the national average of $29,700, the Fed said. The debt steadily increased for a decade. According to a September report from the State Comptrollers office, the average student debt load in New York State increased by more than 47 percent between 2005 and 2015. The national average grew by 56 percent. Total student debt statewide more than doubled during that time period. The Institute for College Access & Success, an independent, non-profit organization, pegged the average debt of the states college graduates in 2015 at $29,320. That ranked 18th highest among the states. Fifty-nine percent of the students graduated with debt, the organization said. The average debt among graduates of State University of New York campuses was generally lower than their private college counterparts. The average debt for University at Buffalo graduates was $26,165, followed by those at Binghamton University, $25,844; SUNY Albany, $25,727; and Stony Brook University, $23,542. The average debt for graduates fluctuated among private colleges in New York state. Among the higher averages were incurred by graduates of Ithaca College, $39,771; Rochester Institute of Technology, $38,198; St. Bonaventure University, $38,073; Fordham University, $37,607; and Syracuse University, $36,500, according to the institute. The average debt was lower - but still significant - for graduates at other private universities: Colgate University, $20,859; Cornell University, $24,394; Clarkson University, $29,000; New York University, $30,480;  St. Johns University, $33,179. Our ruling Cuomo said the average college debt for those who borrowed for college in New York state is $30,000 per student. Cuomo gets it right, according to the Institute for College Access & Success, which analyzed debt for 2015 graduates in New York State. And his claim is about what the Federal Reserve Bank of New York calculates for all New York state consumers with college debt. We rate his claim as True. As U.S. President Donald Trump accelerated unsubstantiated attacks on the legitimacy of mail-in voting during the summer of 2020, numerous Snopes readers asked us to investigate whether the leader of the U.S. Postal Service was carrying out a nefarious scheme to help Trump win another presidential term. mail-in voting In late July and early August, various rumors surfaced regarding Louis DeJoy, a North Carolina businessman whom the Postal Service's governing board selected to run the agency in May 2020. For example, a viral tweet thread alleged: viral tweet My mailman just confirmed they have all officially been told to "SLOW THE MAIL DOWN," per trump's Postmaster General. ...He says that there is backed up mail ALL OVER THE FLOOR. He's never seen anything like it. It has ALREADY begun. But as long as we keep each other informed, we can beat their dirty tricks with INFORMATION.   The claim's underlying notions were these: DeJoy was a political ally to the Republican president, and the new postmaster general had used his new authority to order Postal Service carriers and clerks to slow deliveries to help Trump win the 2020 November election. A backlog of ballots in the weeks or days before Election Day, critics of the president worried, could lead to votes going uncounted or deemed invalid due to state laws governing mail-in election deadlines. state laws What follows is an examination of federal documents obtained by Snopes  including letters by members of Congress, campaign finance reports, and internal memos to Postal Service employees  as well as interviews with postal union representatives and a Postal Service spokesperson, to determine the legitimacy of those questions. DeJoy could not be reached for an interview for this report.  Note: Snopes not only investigated DeJoy's relationship to Trump, but his financial stake in companies that compete with the Postal Service to evaluate if, or to what extent, his past investments provided any evidence of a plan to undermine the Postal Service's longstanding mission: to provide mail service to every American, no matter their address or income. Yes. DeJoy, who lives in Greensboro, donated more than $1.2 million to the Trump campaign between August 2016 and February 2020, according to campaign finance reports compiled by the Federal Elections Commission (FEC). Federal Elections Commission It's unclear when or how DeJoy developed a relationship with Trump, and why he decided to support the billionaire's political pursuits. In a 2005 interview with Greensboro's local newspaper, DeJoy  then-CEO of New Breed Logistics, a distribution and warehousing company  appeared less supportive of Trump, saying his self-important attitude on the reality-TV show "The Apprentice" was destructive. 2005 interview The Apprentice "I'd be fired," DeJoy said, if he was a contestant. Nonetheless, by early 2017, DeJoy was among his state's top donors to Trump (see below for The Charlotte Observer's list that ranks DeJoy at No. 3 with a total contribution of $111,000). And by October of that year, DeJoy had become close enough to the president to host him and other donors for fundraiser at his Greensboro house. top donors Greensboro house.     Also, by that time, DeJoy's wife, Aldona Wos, had been appointed by the president to serve as vice chair of a White House commission that oversees paid fellowships in federal offices, according to the couple's foundation website. foundation website In addition to his contributions to Trump's political campaigns specifically, DeJoy has given hundreds of thousands of dollars to Republican causes or campaigns over decades, the FEC records show. The Postal Service's governing board, a group appointed by the president with confirmation from the Senate, selected DeJoy as Postmaster General on May 6, 2020, after what it described as an extensive nationwide search for qualified candidates. At the time of that decision, Trump had appointed all six board members  Chairman Robert Duncan, John Barger, Ron Bloom, Roman Martinez IV, Donald Moak, and William Zollars  since the early days of his presidency. what it described Robert Duncan John Barger Ron Bloom Roman Martinez IV Donald Moak William Zollars  DeJoy, who was in charge of fundraising for the Republican National Convention (RNC) in Charlotte when the board made its announcement, made the following donations since the start of 2020, according to filings from the FEC: National Republican Congressional Committee. National Republican Congressional Committee Facebook In sum, considering DeJoy's record of donations, as well as evidence of him hosting a Trump fundraiser at his Greensboro home in fall 2017, it is accurate to claim that the new postmaster general is a political ally to the Republican president.  home The answer to this question is less clear. In summer 2020, the viral claim about DeJoy  that he had directed carriers to delay mail to benefit Trump's reelection campaign (which we unpack below)  took on another layer: that DeJoy had also allegedly invested $70 million of his own money in delivery companies that compete with the Postal Service. another layer allegedly     That allegation, which we deemed true (see the explanation below), was particularly worrisome for critics of Trump and DeJoy, who believed the alleged holdings were more proof of the two leaders conspiring together  this time in an attempt to privatize the Postal Service. critics Here's some context before we dive into DeJoy's personal assets: Conservative Republicans have long pushed to remove government from mail services that they believe should be left to the private commercial market. Since Trump took office, he has called the Postal Service "a joke" or Amazon's "delivery boy," considering its package rates, and has floated the idea of eventually privatizing the agency. a joke delivery boy eventually privatizing the agency Meanwhile, others fear dismantling the federally-mandated mail service would disproportionately affect people who live in rural areas, where private companies such as FedEx and UPS either charge higher rates or do no shipments at all. At the same time, the Postal Service  which does not receive tax dollars for its operating expenses  faces a worsening financial situation due to a 2006 congressional mandate that required the agency to prepay health care benefits of retirees, as well as a decline in first-class mail customers. The coronavirus pandemic exacerbated those long-standing problems, forcing several post offices nationwide to completely close or scale back hours. congressional mandate coronavirus pandemic scale back hours For instance, on April 9, 2020, roughly one month before DeJoy was selected to lead the Postal Service, then-Postmaster General Megan Brennan said the agency was preparing for a $13 billion revenue shortfall due directly to COVID-19 and an additional $54.3 billion in losses over 10 years. Considering those projections, she said the agency could run out of cash this fiscal year  or the end of September  without federal intervention. (Brennan announced her retirement in October 2019, after more than 30 years with the agency.) April 9, 2020 announced her retirement The former Postal Service leader made those comments shortly after federal leaders negotiated a $2.2 trillion COVID-19 economic relief package, called the Coronavirus Aid, Relief, and Economic Security (CARES) Act, which, initially, included a $13 billion one-time boost for the mail service. But, purportedly at the urging of Treasury Secretary Steven Mnuchin and aides to Trump, congressional leaders removed that provision from the stimulus package, and instead included a $10 billion loan that the Trump administration could leverage in its favor. Then, on July 29, 2020, The Washington Post reported that under DeJoy's leadership, the postal agency gave Mnuchin's office's proprietary information about the Postal Service's most lucrative private-sector contracts, such as Amazon, FedEx and UPS, in exchange for the loan money. economic relief package Steven Mnuchin The Washington Post By that time, Congressional leaders and Trump were battling yet again over another emergency relief package; Democrats proposed a $25 billion boost for the Postal Service but then lowered that amount to $10 billion during talks with Republicans. On Aug. 13, 2020, during an interview on Fox Business Network, the president said frankly the tug-and-pull over Postal Service funding was part of his administration's plan to try to make it harder for the agency to handle the expected surge in mail-in ballots in the November election. If we dont make a deal, that means they dont get the money, Trump told host Maria Bartiromo, referring to the false claim that Democrats are are proposing a universal mail-in voting system. That means they cant have universal mail-in voting; they just cant have it. told Which brings us to DeJoy's assets, and the above-mentioned claim that he had "$70 million invested in companies that compete with USPS." For the basis of this analysis, we considered private companies that provide shipping or distribution services, such as DHL, the FedEx Corporation, and United Parcel Service, Inc. (UPS), business competitors with the post office. For more than 30 years, DeJoy was the CEO of New Breed Logistics, a supply chain business that contracted with a variety of public and private companies, including the Postal Service. In 2014, XPO Logistics acquired DeJoy's company, and he served on the company's executive team or board of directors until May 2018. According to internal documents, which we obtained using the U.S. Securities and Exchange Commission's (SEC) database of company filings, XPO Logistics considered its competitors to include DHL, FedEx, UPS, and J.B. Hunt Transport Services.  XPO Logistics DHL FedEx UPS J.B. Hunt Transport Services Aside from that evidence, which proved DeJoy's former company competed for business with organizations that also competed with the Postal Service, Snopes uncovered a letter from his wife, Wos, to a White House legal advisor on January 3, 2020, that listed her family's financial assets, known as "Attachment A." According to that list, the family had stock in companies including UPS, J.B. Hunt Transport Services, Inc., and XPO Logistics, Inc. letter She wrote the letter in response to a nomination by the Trump administration to serve as U.S. ambassador to Canada, and she said she would divest from all holdings in the document within 90 days of her confirmation. However, as of this writing, Wos had not been sworn into the position. The letter, which was available via the Office of Government Ethics, read: nomination Office of Government Ethics   As of June 15, 2020, the day DeJoy assumed his role as postmaster general, The Washington Post reported the couple had between $30.1 million and $75.3 million in assets in Postal Service competitors or contractors. XPO Logistics represented the vast majority of those investments, and the couple's combined stake in UPS and trucking company J.B. Hunt, for examples, was roughly $265,000. The Washington Post reported On DeJoy's first day, the Senate's top Democrat, Charles Schumer of New York, said in letter to the Postal Service's board of governors' chairman: "[DeJoy's] financial interests in companies that have business ties with the Postal Services, as well as his extensive campaign fundraising efforts, raise questions" over his ethical conflicts of interest and partisan interests. letter By that point, a spokeswoman for DeJoy told journalists he had resigned as finance chair for the Republican National Convention, and would "comply with any financial divestitures that are required" for the new leadership position. told journalists In sum, reports proved the DeJoy family at one point had millions of dollars in assets in companies that compete or contract with the Postal Service, which lend credibility to the viral assertion. But the exact amount of such investments was unclear, and as of this writing, it was unknown if or to what extent the couple had divested any of the financial holdings. Not exactly  but there is some truth to the claim. Upon our analysis, the rumor seems to have stemmed from a series of directives DeJoy gave Postal Service employees since he took over the agency. On his first day, for example, he addressed the agency in a video that alluded to impending changes under his leadership that aimed to create a "viable operating model," though he did not go into specifics. video Then, in mid-July, he issued several memos to employees, including a "New [Postmaster General's] expectations and plan." Those messages to all managers, clerks, and carriers nationwide appeared to be the source of the claim, and detailed changes to how and when the Postal Agency would deliver mail. A July 10, 2020, internal document to managers, which Snopes received from the American Postal Workers Union and refers to an "operational pivot" for the agency, said the following, for example: American Postal Workers Union The initial step in our pivot is targeted on transportation and the soaring costs we incur due to late trips and extra trips, which costs the organization somewhere around $200 million in added expenses. $200 million in added expenses The shifts are simple, but they will be challenging, as we seek to change our culture and move away from past practices previously used. But perhaps most relevant to the claim, the DeJoy-sponsored directives included instructions for employees to leave letters or packages at distribution centers if they delayed carriers from their routes  contradicting previous rules for deliveries  and said the Postal Service would no longer pay employees overtime to complete all mail deliveries. The July 10, 2020 memo said:  contradicting One aspect of these changes that may be difficult for employees is that  temporarily  we may see mail left behind or mail on the workroom floor or docks [in Processing and Distribution Centers], which is not typical. We will address root causes of these delays and adjust the very next day. Any mail left behind must be properly reported, and employees should ensure this action is taken with integrity and accuracy. As we adjust to the ongoing pivot, which will have a number of phases, we know that operations will begin to run more efficiently and that delayed mail volumes will soon shrink significantly. We also considered a separate message to employees in July 2020 that said, under a new initiative, carriers in certain regions would not sort any mail during the morning and instead clock in, retrieve sorted mail from the previous day and limit time in the office as much as possible. Then, when they returned from the streets, they would sort all available mail for the next day. July 2020 The agency said the extra spending on employees' overtime or delivery trips had not improved "our performance scores," without going into detail on what that meant, and framed the changes as necessary steps to improve its financial position. A July 27, 2020, public statement from DeJoy said: said public statement Given our current situation, it is critical that the Postal Service take a fresh look at our operations and make necessary adjustments. We are highly focused on our public service mission to provide prompt, reliable, and efficient service to every person and business in this country, and to remain a part of the nations critical infrastructure. David Partenheimer, manager of media relations for the Postal Service, told Snopes that the postmaster general was not doing any media interviews regarding the initiatives, nor about the underlying claims of this report. In a roughly 760-word email to us, however, Partenheimer reemphasized what the agency viewed as the need for the adjustments, and said: "We acknowledge that temporary service impacts can occur as we redouble our efforts to conform to the current operating plans, but any such impacts will be monitored and temporary ... and corrected as appropriate." Soon after the directives, American Postal Workers Union President Mark Dimondstein told us in a phone interview that employees and customers across the country were noticing mail delays. In the Philadelphia region, for instance, the Philadelphia Inquirer reported situations where residents were going upwards of three weeks without receiving packages and letters, and postal union leaders and carriers said mail was piling up at offices, unscanned and unsorted. Mark Dimondstein employees Philadelphia Inquirer "When you ... say this is what you have to do as workers, then that's what we have to do  [the change] runs counter to everything that the Postal Service is about, which is we treat the mail as our own; we get it to the customer as quickly as we can," Dimondstein said. "They've never seen mail backed up like this  it's not being moved." That meant, while DeJoy had not told carriers to "slow the mail down" verbatim, he initiated changes to how and when carriers go about doing their job that the Postal Agency said would cause temporary mail delays. However, it would be inaccurate to assume all slow deliveries under DeJoy's leadership were a result of the July 2020 directives specifically, when they could also be linked to reduced hours for some post offices or other circumstances. Roughly three months before the 2020 presidential election, voting rights groups and outspoken critics to the president believed the new directives by DeJoy occurred at a convenient time for Trump: when a record number of Americans were preparing to vote by mail and avoid potential exposure to the COVID-19 coronavirus by casting ballots at in-person polling places. Specifically, they worried the new requirements for post office carriers and clerks would lead to backlogs of mail-in ballots and thus create challenges for elections officials who, in the majority of states, must invalidate ballots that reach them after Election Day  even if they were postmarked before that date. Rep. Carolyn Maloney, a Democrat from New York, for example, led colleagues in writing a letter to DeJoy on July 20, 2020, that said: Rep. Carolyn Maloney "While these changes [to mail service] in a normal year would be drastic, in a presidential election year when many states are relying heavily on absentee mail-in ballots, increases in mail delivery timing would impair the ability of ballots to be received and counted in a timely manner  an unacceptable outcome for a free and fair election." We asked Dimondstein, APWU president, whether he believed the July directives by Postal Service leadership were somehow linked to a plan to cause mail service chaos before the November election and help Trump win reelection. He said: What we do know for truth is this administration is, in written record, proposing and planning to sell the post office to private corporations, i.e. privatizing. ...That was June 2018. We also know as a fact that ...that [there are] calls for reduced service, increased prices, and less workers' rights and benefits. So if you take those two things together, certainly if they're implemented, then they're going to cause delays in mail; they're going to cause service being undermined. ... written record This is a fact: [DeJoy is] what's considered a mega-donor of the Trump administration and the Republican party. ... Anything that undermines the Postal Service' [service to customers] ... has us concerned that it could be linked back to those who have an agenda to eliminate [the Postal Service]. But I can't sit here and tell you that that's a fact. Partenheimer said any notion that DeJoy made decisions for the Postal Service under directions from Trump (which include claims that he issued the July 2020 changes that resulted in delays to help Trump's re-election campaign) were "wholly misplaced and off-base." He said the Postal Service, typically an apolitical agency, remains committed to "fulfilling our role in the electoral process" in places where politicians allow voters to cast ballots by mail and "to delivering Election Mail in a timely manner consistent with our operational standards." He elaborated: "[Despite] any assertions to the contrary, we are not slowing down Election Mail or any other mail. Instead, we continue to employ a robust and proven process to ensure proper handling of all Election Mail consistent with our standards." Days later, he said in a statement to news media that certain deadlines concerning mail-in ballots, may be incompatible with the Postal Services delivery standards, especially if election officials dont pay more for first-class postage. To the extent that states choose to use the mail as part of their elections, they should do so in a manner that realistically reflects how the mail works, he said. news media Then, on Aug. 18, 2020, DeJoy issued a statement in which he said he would temporarily suspend initiatives "that have been raised as areas of concern as the nation prepares to hold an election in the midst of a devastating pandemic," including the controversial July 2020 directives that eliminated overtime and some delivery trips. The statement read: statement To avoid even the appearance of any impact on election mail, I am suspending these initiatives until after the election is concluded. I want to assure all Americans of the following: In addition, effective Oct. 1, we will engage standby resources in all areas of our operations, including transportation, to satisfy any unforeseen demand. In sum, it was accurate to state that DeJoy, a political ally to Trump, ordered Postal Service workers to leave late-arriving mail at distribution centers for delivery the following day and eliminate extra trips in July 2020  a change the Postal Service was expecting to cause temporary mail delays  although no verifiable evidence proved those directives were part of a deliberate scheme to disenfranchise voters in the November 2020 election. Additionally, there was no proof to show the changes aimed to help Trump win reelection. For those reasons, we rate this claim "Unproven." Ye Hee Lee, Michelle and Bogage, Jacob. "Postal Service Backlog Sparks Worries That Ballot Delivery Could Be Delayed In November".
 The Washington Post. 30 July 2020. Naylor, Brian. "Pending Postal Service Changes Could Delay Mail And Deliveries, Advocates War".
 NPR. 29 July 2020. Naylor, Brian. "Pending Postal Service Changes Could Delay Mail And Deliveries, Advocates War".
 NPR. 29 July 2020. USPS Contributor. "What Is The History Behind The Unofficial USPS Motto?"
 Postal Posts. 11 September 2015. USPS. "Postmaster General Statement On Operational Excellence And Financial Stability".
 27 July 2020. Office of Inspector General. "U.S. Postal Service's Processing Network Optimization And Service Impacts".
 USPS. 16 June 2020. Dawsey, Josh, et. al. "Top Republican Fundraiser And Trump Ally Named Postmaster General, Giving President New Influence Over Postal Service".
 The Washington Post. 6 May 2020. Bogage, Jacob. "Postal Service Memos Detail 'Difficult' Changes, Including Slower Mail Delivery".
 The Washington Post. 14 July 2020. Naylor, Brian. "New Postmaster General Is Top GOP Fundraiser".
 NPR. 7 May 2020. Hummel, Marta. "New Breed CEO No One's 'Apprentice' Louis DeJoy Is A Big Supporter Of George W. Bush But Says The Clinton Era Was His Most Profitable".
 News & Record. 7 January 2005. Heckman, Jory. "USPS Board Names Logistics Executive As New Postmaster General".
 Federal News Network. 6 May 2020. Gordon, Aaron. "USPS Plans To Slash Hours At Many Post Offices, Hoping To Save A Buck".
 Vice. 29 July 2020. Cohen, Rachel. "USPS Workers Concerned New Policies Will Pave The Way To Privatization".
 The Intercept. 29 July 2020. Derysh, Igor. "With Trump Donor In Charge, Postal Service May Shut Locations And Cut Service Before Election Day".
 Salon. 31 July 2020. Rushing, Ellie. "Mail Delays Are Frustrating Philly Residents, And A Short-Staffed Postal Service Is Struggling To Keep Up".
 The Philadelphia Inquirer. 2 August 2020. Rep. Carolyn B. Maloney. "Maloney, King Lead Bipartisan NY Delegation Call For Immediate Help For The Postal Service".
 28 April 2020. House Committee On Oversight And Reform. "Senior Democrats Request Information On Postal Service's Operational Changes".
 20 July 2020. Bogage, Jacob. "Trump Ally Takes Over Crisis-Ridden Postal Service As Top Senate Democrat Demands Inquiry On Hiring".
 The Washington Post. 15 June 2020. Murphy, Brian. "NC Businessman, A Big-Time GOP Donor, Is Tapped To Lead US Postal Service".
 The News & Observer. 7 May 2020. Shear, Michael. "Mail Delays Fuel Concern Trump Is Undercutting Postal Service Ahead Of Voting".
 The New York Times. 1 August 2020. Sargent, Greg. "Trump Just Told Us How Mail Delays Could Help Him Corrupt The Election".
 The Washington Post. 31 July 2020. Reichmann, Deb, and Izaguirre, Anthony. "Trump Admits He's Blocking Postal Cash To Stop Mail-In Votes."
 Associated Press. 14 August 2020. USPS. "Postmaster General Louis DeJoy Statement."
 18 August 2020. This report was updated to include an interview by Trump with Fox Business Network on Aug. 13, 2020, where he acknowledged that he was intentionally blocking Postal Service funding in an attempt to make it harder for the agency to process mail-in ballots in the November presidential election. This report was updated to include a statement by DeJoy on Aug. 18, 2020, in which he announced the suspension of certain initiatives "to avoid even the appearance of any impact on election mail." Snopes is still fighting an infodemic of rumors and misinformation surrounding the COVID-19 pandemic, and you can help. Find out what we've learned and how to inoculate yourself against COVID-19 misinformation. Read the latest fact checks about the vaccines. Submit any questionable rumors and advice you encounter. Become a Founding Member to help us hire more fact-checkers. And, please, follow the CDC or WHO for guidance on protecting your community from the disease.  fighting Find out Read Submit Become a Founding Member CDC WHO On Dec. 21 2020, the U.S. Senate passed the Consolidated Appropriations Act of 2021. Its aim was to merge a COVID-19 relief bill with the annual appropriations bill that allocates funds for the federal government. For COVID-19 relief, the bill authorized a one-time payment of $600 to most Americans  an amount criticized as inadequate compared to the economic suffering it seeks to mitigate. passed most Americans criticized One popular tweet expressing this frustration asserted that each member of "Congress made almost $100,000 during the time they were arguing whether or not we deserved $600." popular tweet   The veracity of this statement depends at least in part on how the assertion is specifically defined, but in general it is factually defensible. Members of Congress  both senators and representatives  each get paid $174,000 per year. What remains to be defined is the amount of time they spent "arguing" over the bill that provided a $600 stimulus check. $174,000 per year In our view, it is fair to say that the fight for a second stimulus check began the moment after the CARES Act (which included authorization of a $1200 stimulus payment) was signed into law on March 27, 2020. There was bipartisan recognition that this massive spending bill would be insufficient to combat the economic problems caused by COVID-19. "The minute were done with phase three," Senate Republican Policy Committee Chairman Roy Blunt said to The Hill on March 27, referring to the CARES act, "well start talking about phase four because all of us know that phase three cant have included everything that needs to be included. For Democrats, this explicitly included a desire for further direct payments to individual American citizens. Even before CARES officially became law, on March 25, House Speaker Nancy Pelosi told CNN, "We'll get more direct payments in another bill." CARES Act said told CNN The "fight" over these direct payments, then, started as the first checks were authorized. The Consolidated Appropriations Act of 2021 was approved and sent to the president for his signature (or potential veto) on Dec. 21, 2020. potential veto Dec. 21, 2020 Using these endpoints, the period of time "during" which this debate occurred would be 269 days. This represents 74% of the year. The most straightforward solution to the question would be to take 74% of the annual $174,000 salary. By this math, each lawmaker made at least $128,760 "during" the time it took the bill to pass. 269 days $128,760 More restricted definitions might argue for a shorter time period of debate or argue that only days in which Congress was in session should count. The fact that politicians were talking about a second check even before CARES act was signed, however, makes that argument a hard sell. Because debates surrounding COVID-19 stimulus are not limited to session days, the latter argument does not make much sense either. As such, a simple approach that looks only at the amount of time it took members of Congress to pass a second bill suggests earnings of over $100,000 each, leading us to rank the claim  in session ]In May 2015, a fraudulent offer for $200 Home Depot coupons started circulating on Facebook. The message contained a link that redirected bargain hunters to a web site adorned with Home Depot's logo that has nothing to do with the real Home Depot:   The $200 Home Depot coupon scam is very similar to other schemes that targeted Costco, Amazon, and Kroger shoppers. While each scam has slight variations, they all feature three main components. First, they require people to like or share the message on Facebook in an attempt to spread the scam around the Internet. Second, they direct people to complete a survey that extracts personal information such as email addresses, telephone numbers, dates of birth and credit card numbers. Lastly, these scams never end with a "free" rewards, because users must first agree to sign up for several costly, difficult-to-cancel "Reward Offers" hidden in the fine print to claim their coupons. Costco Amazon Kroger In April 2017, another Facebook coupon scam targeted Home Depot. In that iteration the chain was purportedly doling out $50 coupons "to celebrate Mother's Day, and links directed users to www.homedepot.com-grabitnow.us (a URL clearly unaffiliated with the legitimate Home Depot website): Home Depot   Home Depot didn't address the 2017 Facebook coupon scam on their social media channels as of 24 April 2017, but it was nevertheless clearly not a legitimate promotion affiliated with the chain. The Better Business Bureau gave these three tips to identify scams on Facebook: Facebook Don't believe what you see. It's easy to steal the colors, logos and header of an established organization. Scammers can also make links look like they lead to legitimate websites and emails appear to come from a different sender.Legitimate businesses do not ask for credit card numbers or banking information on customer surveys. If they do ask for personal information, like an address or email, be sure there's a link to their privacy policy. Watch out for a reward that's too good to be true. If the survey is real, you may be entered in a drawing to win a gift card or receive a small discount off your next purchase. Few businesses can afford to give away $50 gift cards for completing a few questions. In April 2018 Utah Republican Mike Kennedy made national headlines as he faced off against Mitt Romney for a Senate seat in that state, prompting the circulation of a meme asserting that the Kennedy had once made a statement about access to hospitals and patient deaths: national headlines meme   Although the meme dated to at least 2015, its featured quote appeared in a 24 April 2018 Salt Lake Tribune article: "Who is that guy who beat Mitt Romney at the GOP convention?" which reported that: article At the top of the list is to repeal Obamacare. [Kennedy] told delegates, I oppose Obamacare and any scheme that puts the government between doctor and patient. Four years ago, Kennedy made national headlines when, during a legislative task force meeting, he said, Sometimes access to health care can be damaging and dangerous ... Ive heard from National Institutes of Health and otherwise that were killing up to a million, a million and a half people every year in our hospitals. And its access to hospitals thats killing those people. That piece referenced a report and video from Salt Lake station KSTU, but neither source provided complete context. Kennedy was quoted as arguing against Medicaid expansion, and as represented, his remarks were accurately transcribed: report Representative Mike Kennedy, a Republican from Alpine, made the comments in a Health Reform Task Force meeting, in reaction to a story from another doctor. Doctor Kyle Jones told the legislature's Health Reform Task Force about a neighbor who was in a car crash. That neighbor suffered a rare response to pain medicine called toxic encephalopathy. The condition has caused memory loss, seizures and depression, according to Jones. "Sometimes access actually can mean harm," said Representative Mike Kennedy, a family physician. The Republican from Alpine repeated the argument more than once: "Sometimes access to health care can be damaging and dangerous. And it's a perspective for the [Legislative] body to consider is that, I've heard from National Institutes of Health and otherwise that we're killing up to a million, a million and a half people every year in our hospitals. And it's access to hospitals that's killing those people."  We were unable to locate any information substantiating Kennedy's claim that access to hospitals killed between one and one-and-a-half million Americans per year. It's possible Kennedy was referencing an ongoing study of the effects of medical mistakes, a topic that was the subject of research published in The BMJ in May 2016, but those figures estimated only 250,000 deaths due to medical error per year at that time. medical mistakes published Kennedy may also have been referencing research published in September 2013, in which researchers extrapolated between 210,000 and 400,000 deaths per year "associated with preventable harm in hospitals." Authors of that study concluded that "engaging patients and their advocates during hospital care, systematically seeking the patients voice in identifying harms, transparent accountability for harm, and intentional correction of root causes of harm will be necessary" to reduce preventable hospital deaths but did not recommend restricting access to medical care as a preventive measure. Davidson, Lee.  "Who Is That Guy Who Beat Mitt Romney At The GOP Convention?"
  The Salt Lake Tribune.  23 April 2018. James, John T. PhD.  "A New, Evidence-Based Estimate Of Patient Harms Associated With Hospital Care."
  Journal of Patient Safety.  September 2013. Romboy, Dennis.  "Little-Known Mike Kennedy To Take On Mitt Romney In Utah GOP Primary."
  Deseret News.  23 April 2018. Roth, Max.  "State Representative To Legislature: Hospitals Can Be Dangerous."
  KSTU.  28 August 2014. Johns Hopkins Medicine.  "Study Suggests Medical Errors Now Third Leading Cause of Death In The U.S.."
  3 May 2016. CBS News.  "Mitt Romney 'Probably Not Too Worried' After Second Place Finish At Utah Convention, Reporter Says."
  26 April 2018. A photograph which appears to show representatives playing solitaire on their laptops during a legislative session has certainly struck a chord among many viewers, undoubtedly because it seemingly confirms a widely held view of elected representatives as paid fat cats frittering away their time at frivolous pursuits rather than engaging in serious governmental problem solving efforts.  The photograph is real, although it has erroneously been attributed to a number of different legislative bodies, from the U.S. Congress to a variety of state legislatures: This picture is worth a trillion $$ This was sent to me showing our Congress at work. It was said that this was while Congress was in session, appears to be true, and that it was during the health care debate. Even if it wasnt during the health care debate, if this is how they spend their time while they are supposed to be deciding on important issues, then I not only want a rebate on my tax dollars, I want to see some new people who actually care about what is happening and are paying close attention to the matter at hand sitting in those seats. Seems like we dont need to be sending them on any more expen$ive vacations, theyre already on one. It seems to me that if all we are doing is paying these congressmen and women a gigantic salary to sit in congressional session and play solitaire or whatever, its time to bring most of them back home by replacement. Democrats, republicans, independents  it makes no difference. The bills theyre passing by playing solitaire instead of voting for us are taking away our freedoms with every key stroke Fire 'em all! Folks we need to forward this to everyone we know to get the word out about these people that are being paid by our tax dollars. Nothing else needs to be said. This is one of their THREE DAY WORK WEEKS that we all pay for. I am ready to start from the beginning by voting out all elected officials and not letting any of them stay in office for more than two terms. No more lifelong healthcare, retirement, voting in their own pay raises, taking perks on our taxes, etc. These are the folks that can't get the budget out by Oct. 1, Seriously!!! So, we've got a 30 day budget extension. Well, guess what, 30 days from now we will be in the same boat. I guess this makes it easy for the news 'reporters' as all they have to do is recycle the same headlines from this week and from 2 years ago. And these yo-yo's will still be playing SOLITAIRE!!! The picture was actually snapped in the Connecticut House of Representatives on 31 August 2009 by photographer Jessica Hill, while Rep. Larry Cafero was delivering a lengthy speech on the state budget. The photo was captioned by the Associated Press as follows: "House Minority Leader Lawrence F. Cafero Jr., R-Norwalk, far right, speaks while colleagues play solitaire on their computers as the House convenes to vote on a new budget for the fiscal year in the Capitol, in Hartford, Conn." Jessica Hill Ms. Hill described the reaction to her photograph as follows: I have received a great deal of mail and even a few calls from people all over the country over the last couple of months about the photograph I have as a lead off image on my member page. Some viewers have even gone so far to say they believe the photograph is not authentic. I take my profession very serious. There is nothing staged or altered in the photograph and it is insulting to me to have been accused of otherwise from people who do not even know me. Rep. Jack Hennessy (D-Bridgeport), one of two Connecticut legislators shown in the photo playing solitaire on a laptop computer (the other was Rep. Barbara Lambert [D-Milford]), issued a letter of apology to his constituents: apology It was certainly bad judgment for me to play a computer game even for just a few minutes during the final House session on the budget. I am embarrassed, and I apologize to each and every person in the North End and to people across the state. My actions were inexcusable. I do want my constituents to know that my poor judgment for a few moments in no way means I ignored your interests in representing you on this very serious matter. Over the past seven months, as a member of the General Assembly's Finance Committee, I have participated fully in the budget process and have played an active role in crafting a budget that provides the necessary services that our communities so desperately need while at the same time minimizing any negative impact on the city of Bridgeport and its people. I sincerely apologize to each of you. I look forward to having the continued privilege of representing you and your interests in Hartford. I thank you in advance for your understanding and have been humbled by those of you who have already expressed your understanding and forgiveness. Brown, DeNeen L.  "For a Day, First Lady Becomes a Lunch Lady."
  The Washington Post.  6 March 2009. Sweet, Lynn.  "Can Michelle Influence What We Eat, Too?"
  Chicago Sun-Times.  6 March 2009. Associated Press.  "First Lady Puts Service on the Menu."
  The Australian.  7 March 2009.