My friend died in a car accident
No
No
I think that if there was a face to face webcam feature for certain users it would enhance the experience.  Seeing and talking to someone would probably be far more effective than messaging alone.
Hi. How are you?
assistant
Others
Hi, I'm sad How are you?
user
null,null
I am ok. Been a busy day. More importantly your upset; what is going on?
assistant
Question
Good for you. My friend died few years ago. And it's so difficult for me She was close to me
user
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You mentioned that she died a while back. Has something stirred up the sadness recently?
assistant
Restatement or Paraphrasing
because it's close to her death
user
null
Oh. The anniversary. You made it clear you were close to her. Tell me about her. What was she like? What did she mean to you?
assistant
Question
She was my good friend. Always take caring of me and I the same way. We lived close to each other so we always hang out
user
null
She gave you a lot of meaning and filled your time fondly. I am taking it that after she passed you probably felt empty and lately it has been getting worse?
assistant
Reflection of feelings
Yes, it's true. It had happened with me she was like my sister
user
null,null
I can understand that. My best friend died a few years ago and he was like my brother. Still does feel empty not having him around.
assistant
Self-disclosure
Yes, one day she was there with me and the next day she wasn't. It's so hard for anyone I know that time it's the only way to move on however it's so difficult for me
user
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I take it that the loss was sudden and it was a shock to your system. So how have you been managing the sadness and grief since it happened?
assistant
Question
I try going out with my family and friend. Avoiding things that we used to do together trying little by little
user
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It sounds like your family is being supportive of you and you have a network. It seems to me that you really put a great deal of mental energy and fortitude into taking care of yourself. Is there anything else that could help you get thru this rough patch you can think of?
assistant
Affirmation and Reassurance
I don't know. Do you hav e any ideas?
user
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I can think of a few. Physical activity even walking really helps people who are feeling down. But it does not work for everyone. I also know there are grief support groups but I do not know if they are open with the pandemic and everything. I also know that there are a lot of mental health services available for professional counselling if things are too much. I also heard that having things to do to fill your schedule helps like work or small projects to fill the day up. What do you think would work best for you?
assistant
Providing Suggestions
Probably will be difficult to find one now. I'll try fill my schedule so I always have something to do. And my mind won't be thinking so much of my friend
user
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What things to you like to do that would benefit you to fill your schedule?
assistant
Question
Exercise, watching, a movie, play games,
user
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So you have a toolbox of things you can do to stay busy to get you through this. You seem to have solved this problem for yourself. That is a strength right there.
assistant
Affirmation and Reassurance
Yes, I think so Thank you You helped me a lot
user
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Anytime. Stay safe and live well. -KJ the nurse
assistant
Others