Subject: Complaint Regarding Poor Service Experience

Dear Sir/Madam,

I am writing to express my disappointment and frustration with the service I received at your establishment on [date]. I visited your [store/restaurant/hotel] with high expectations, but unfortunately, my experience was far from satisfactory.

Firstly, the staff members were extremely unprofessional and inattentive. Despite the restaurant being nearly empty, I had to wait an unreasonably long time to be seated and then again for my order to be taken. The lack of communication and courtesy from the staff was unacceptable.

Furthermore, when my order finally arrived, it was incorrect and the quality of the food was subpar. The dish was overcooked and lacked the flavors that were promised on the menu. I was truly disappointed with the overall dining experience.

I believe that as a customer, I deserve to receive a certain level of service and quality when visiting your establishment. Unfortunately, this was not the case during my recent visit. I hope that you take my feedback seriously and take the necessary steps to improve the service provided to your customers.

I would appreciate it if you could address these issues and provide me with a suitable resolution. I look forward to hearing from you soon.

Sincerely,

[Your Name]
[Popis zážitku se špatným servisem poskytnutým]
Vážený/á [zástupce/zástupkyně zákaznického servisu],

píši Vám, abych vyjádřil/a své zklamání z nedávného [špatného zážitku se servisem], který jsem zažil/a při používání Vašich služeb. Dne [datum] jsem měl/a problém s [problém], a byl/a jsem konfrontován/a s [popište jejich postoj]. To bylo velmi nešťastné, protože jsem očekával/a mnohem profesionálnější přístup od [jméno].

Doufám, že se tato záležitost brzy vyřeší a budu moci být ujištěn/a, že v budoucnu obdržím lepší servis.

S pozdravem,
[Vaše jméno]