<s>[INST] I used Neutrogena face wash and moisturizer for the first time and now my eyes and face are swollen. they have been swollen for over 24 hours. my face feels dry, tight and quite itchy. I have never had a reaction like this to any products. I have mild allergies to perfumes and dyes but have never experienced anything this severe. [/INST] Hello, As you mentioned that you are using this product for the first time and have developed swelling of face and eyes with itch, it is quite clear that you are having a reaction to these products. You should quickly wash you face to clear off any left over material and consult a physicians who would like to start you on some anti histaminics. Allergies can be sometimes bad and you shouldnt wait for long. You having not experienced anything this severe doesn't make you immune to allergies. Infact sometimes the body can react to the products which you have been using for long. Its very unpredictable. Once you are better, never ever use the same product which you reacted to. Hope I am able to solve your concerns. Get well soon. </s>