Hello , there . You are looking a little confused ; can I help you with something ?   Well , I've always used the Bank Book , but now I have this card . I don't know how to use it in the machine .   Don't worry ; I can help you with that . I understand that new technology can sometimes be unnerving . The first thing we need to do is check the ATM is in service . This one is fine .   Yes , I sure can . I feel like a dinosaur with all of these youngsters and their electronics . This machine is working , then ? 