Hello , and welcome to IBA . Which service do you require ?   Hello , Shelly , is it ? I'm here on behalf of my company , so I'll need the Corporate Banking Services .   That's no problem ; I can take care of that for you .   I need to have a credit check done for my company .   If it's this kind of consultancy service , I'll have to direct you to another department , I'm afraid .   That's no problem . Do you offer any other consulting services ?   There are many services you can choose from . Why don't you take a look at this leaflet while I find someone who can help you ?   Great . I'll wait right here , thanks . 