Good afternoon , madam . How can I help you ?   Well , I am a little bit out of shape . I think I should get some exercise to keep fit . what kind of service do you offer ?   First of all , we'll tailor a work-out plan according to your physical conditions and your personal needs .   How can you get that done ?   Well , we give each of our customers a qualified personal trainer . The trainer will give you a fitness assessment and then come up with the work-out plan .   What else ? 