Mrs . Phoebe , let's talk about the delivery arrangement for our goods .   Sure . What's your date of delivery ?   I informed my company and was told that the first five thousand by the end of this month .   What about the balance of the order ? Can they also arrive at our company quickly ?   We can deliver the balance at the price already quoted in 10 days .   Can you deliver them earlier ?   I am afraid we can not do that . Would you be willing to sign an annual contract on the basis we discussed ?   Possibly , subject to quality and delivery guarantees .   Of course . Well , in that case we could offer a 5 % discount for a confirmed monthly order for the next 12 months .   I was looking forward to something a bit more substantial . As you know , we have long-time cooperation .   I'm afraid that's as far as we could go . We'd already be stretching ourselves to the limit .   Well , let's shake on that and draw up the details of the contract . 