Hello , is that Mason's builders ?   Yes , can we help you ?   We have a problem with our roof . Can you come and have a look ?   What sort of problem ?   We have water coming through . It was raining yesterday and this morning we noticed a wet patch on our ceiling .   Is the wet patch just in one place ?   Yes , it seems to be just in the living room , above the window .   Did you look in the attic ?   No , sorry , we didn't .   Is there easy access to the attic ? We'd better look since there may be some flooding there as well .   Yes , we have a hatch with a ladder .   OK , we can come early this afternoon . Is anyone going to be at home ? 