Hello . May I help you ?   Hi . Last month , our company , Turner Interiors of Beijing , ordered some documents under our new L / C . What I want to do is check and see if the documents have arrived yet .   Let me find that on my screen ... yes , the L / C is right here . I'm sorry ; the documents don't seem to be here yet .   Oh , dear . When do you think they will arrive ?   It should be around 5 working days , but different cases take different times . Sorry I can't be more precise . 