I'd like to check in , PLS .   Awfully sorry , sir . There are no rooms available now .   But I ’ Ve reserved a room the day before yesterday .   Sorry , may I have your name ?   Tony Bush .   Pls wait a minute , let me check . Excuse me , but I can't seem to find your name on our list . Are you sure you have a reservation for tonight ?   Of course , I did it myself .   I am terribly sorry . There must have been some mistakes . Let me check it again . Oh , yes , there is a name listed as Tommy Bush . It must be the fault of the clerk who registered your name . I apologize . 