Good morning , sir . May I help you ?   Good morning . I need a new identification card .   Why ?   My ID card is lost .   OK , did you bring your household register or residence booklet ?   I only have my household register .   It doesn't matter , they are the same thing .   Here you are , sir . What do I do next ?   OK , I will register you in our database system . What's your name , please ?   Benjamin .   Please get a mug shot in the next room . 