I'd like to check in , PLS .   Awfully sorry , sir . There are no rooms available now .   But I ’ Ve reserved a room the day before yesterday .   Sorry , may I have your name ?   Tony Bush .   Pls wait a minute , let me check . Excuse me , but I can't seem to find your name on our list . Are you sure you have a reservation for tonight ?   Of course , I did it myself .   I am terribly sorry . There must have been some mistakes . Let me check it again . Oh , yes , there is a name listed as Tommy Bush . It must be the fault of the clerk who registered your name . I apologize .   Don't worry about that .   According to the records , your reservation is for a single room with shower and air conditioners for two nights . The room rate will be 110 dollars per night , including 10 % tax and 4 % service charge . Is this right ?   Yes , that's right . I'd like to pay my bill by credit card .   May I make a copy of your card ? 