Good afternoon , San Felice Hotel . May I help you ?   Yes . I'd like to book a room , please .   Certainly . When for , madam ?   March the 23rd .   How long will you be staying ?   Three nights .   What kind of room would you like , madam ?   Er ... double with bath . I'd appreciate it if you could give me a room with a view over the lake .   Certainly , madam . I'll just check what we have available . . . Yes , we have a room on the 4th floor with a really splendid view . 