Good afternoon , can I help you ?   Hello . I've been told to come in and see someone about my L / C . I just had a message to come in and see someone called Kristy .   I'm Kristy . Can I help ?   I received a letter asking me to come in and see you . I'm Mr Simons from Dalton's Electrics .   Oh , yes . Hello Mr Simons . I have some information about your L / C amendment . The negotiating bank has just informed us that the 3rd party does not wish to accept the amendment .   Oh dear ! Where should I go from here ?   I'd recommend going back to the 3rd party , personally this time , and discussing what exactly it is they aren't happy with . Hopefully you can reach some sort of agreement , which is viable for everyone . 