I've got a reservation here . My name is John Sandals .   Mr . Sandals , may I see your ID , please ?   One second , please , while I dig it out . Here .   Now , sir , do you have a credit card ?   Yes , I do . Do you accept American Express ?   I'm sorry , Mr . Sandals , but we accept only MasterCard or VISA .   That's okay , I've got plenty of cards . Here's my VISA .   Okay . You're in room 507 . It's a single queen-size bed , spacious , and nonsmoking . Is that suitable ?   Yes , that's just what I wanted . 