What is this ? I didn't order that .   I ’ m terribly sorry . May I have your order again ? I'll get it right away .   I've ordered savory pork and coleslaw .   I'm sorry . I must have made a mistake . I'll bring them for you at once .   Hey ! What is this ?   Pardon me , Miss . But didn't you order chicken soup ?   Oh , Is that what this is ?   I believe so . But if it really bothers you , I'll replace it for you .   No , don't replace it . Give a refund . 