Hi there , I'm Steve Saunders.What ' s your name ?   I'm Patti Whitney.Isn ' t this convention great ?   Yes it is , better than I expected it would be.The presenters have been first rate.Is this the first conference you've been to ?   No , I've been coming for the last 3 years.Each year keeps getting better.Where are you from ?   I'm from Long Island , New York.What about yourself ?   I'm from the other side of the coast--Los Angeles . 