Good afternoon , sales department.May I help you ?   Could I speak to Mr Wood , please ?   I'll see a piece available , who should I say is calling , please ?   John eng   Hold the line , please.Mr Wood is in the meeting with managing director at the moment I afraid.Can I help you ?   Well , I want to discuss with them the new control we said last week .   I don't think the meet will go on much longer , should I ask him to call you when he is free . 