Hi . This is a Receptionist Desk . How can I help you ?   Yes . I just checked in , but I need to change my room .   What ’ s the problem ?   I reserved a non-smoking room , but the smell of smoke in this room is so strong that I can ’ t endure it .   I ’ m sorry . I ’ ll arrange a non-smoking room for you right away . The doorman is going to help you with your luggage . I do apologize for the inconvenience .   That ’ s ok . Thanks . 