Hi , I'm checking in . The last name is Rama .   Yes , here is your reservation . You have a standard room reserved for two nights . Is that right ?   Actually , no . It should be a suite . I had booked a non-smoking king .   Oh , my mistake . The reservation is for a suite and it is a non-smoking room with a king bed . I'm sorry for the error .   That's okay . I'm here a little early . Is it possible to check in right now ?   Sure , that's no problem . May I have your credit card ? We need a credit card on file for your room charges and incidentals .   Here it is .   Okay , now if you could please verify the room rate here , initial next to the X , and sign right here . How many keys will you need ?   Oh , just one .   Okay , you're all set . You're in room 1201 . Take the elevators to the 12th floor and it will be on your left . Do you need any help with your bags ? 