Good afternoon . What can I do for you today , Madam ?   It's a little sensitive , actually . I need to get hold of some money , and quickly .   OK , Madam . We are here to help .   I already have some Time Deposits with you , but unfortunately , they haven't matured yet . I really don't want to cash those just yet .   I understand completely . There are other options , such as a Personal Pledge Loan .   I've not heard of that , could you tell me more , please ?   The procedure is really simple and convenient . All you need to do is fill in this Loan Application form .   Right ... anything else ?   Of course , we'll need some documentation from you . Like your resident permit , proof of salary and your USD Deposit Certificate , to use as collateral . 