Dutton Hotels . How may I help you today ?   I wanted to check rates and availability for your San Francisco location .   Certainly , I can help you with that . Will that be the downtown or waterfront location ?   The waterfront location .   What date do you plan to check in ?   I'd like to check in on October 12th and check out the 15th .   Okay , let me see what we have . For how many ?   One . And , if possible , I'm looking for a non-smoking room .   Sure , we have a non-smoking queen with an ocean view for $ 189 or a standard room with a courtyard view for $ 139 a night .   I'd like to book the standard room .   Okay , your last name ?   Rama .   And , your first name ? 