May I help you ?   Yes , I ’ Ve come in apply for the position as head of claim department .   I ’ m Smith , the manager of Human Resources Department . May I ask your name ?   My name is Zhang Due .   Would you tell me what education background you have ?   I graduated from Beijing College of Foreign Trade . My major was International Trade .   Do you have any experience in this field ?   Yes , I have been working in Lush Insurance Company for four years .   OK . Do you think you are proficient in both written and spoken English ?   Yes .   OK . I will accept you for a three months-period of probation . Is this satisfactory ? 