Hello , I bought the pendant in your shop , just before .   Yes.Thank you very much .   Now I come back to the hotel and try to show it to my friend , the pendant is broken , I'm afraid .   Oh , is it ?   Would you change it to a new one ?   Yes , certainly.You have the receipt ?   Yes , I do .   Then would you kindly come to our shop with the receipt by 10 o'clock ? We will replace it . 