Hi , there ’ s a problem with this stereo . I ’ d like to return it , please .   What ’ s the problem ?   The tape player doesn ’ t work .   O . K . Do you have your receipt ?   Yes , here you are .   Thank you . Do you want your money back , or would you like to exchange it ?   I think I ’ d like to just get another stereo , please .   O . K . Here ’ s a receipt for store credit . Just take it back to the stereo section and one of our salesmen will help you . 