Rebecca Johnson speaking .   I'd like to speak to someone in your Accounts Department , please .   Just a moment ... I'm afraid there's nobody there right now . Could I take a message ?   Yes , please . My name's Michael Caxton from one of your customers — Rosedale Investments .   Sorry , just a moment . The name is Caxton ...   No , it's Caxton .   Fine , I've got that . And your company is ...   Rosedale Investments .   Could you spell that , please ? 