Hello , welcome to prise star hotel . How may I do for you ?   Hi , yes , I have a reservation . My secretary called and booked a room a couple of weeks ago , the reservation should be for a double bed , none smoking room .   And what name of reservation made under ?   It should be under Steve Johnson .   Mmm , let me see , it seems there is no Johnson listed for a room for tonight , is there any other name that you reservation list under ? 