Hello .   Hello . Is there anything I can do for you ?   Yes , please . I'd like to open a savings account . Would you please give me some advice ?   Certainly , I'll be very happy to help you . Usually we offer current or fixed accounts for individuals .   What's the difference between the two ?   If you open a fixed account , the interest rate is higher .   Then how about the current account ?   You may withdraw the money at any time . You just need to present your deposit book .   Thank you for your help . I think I'll open a current account .   OK . Do you have your ID card on you ? 