Good morning , welcome to Bank of the USA . How may I help you today ?   Hi , I need to transfer some money to another account . It ’ s urgent .   Okay , have you made a wire transfer at our bank before ?   No . I ’ Ve never made a transfer before .   It ’ s alright , I will take you through the procedure . Are you transferring funds to a company or an individual account ?   A company account . I need to pay a bill .   Okay , I ’ ll need the name of the company and their bank routing number as well as their bank ’ s address and phone number .   I have all the information in this folder .   Well . You ’ Ve come prepared . I have all the necessary materials so we can go ahead and make the transfer right now . It ’ s a simple transaction , and we can process it today .   Oh , that ’ s such a relief . I didn ’ t want the payment to be overdue . Thank you so much .   It ’ s my pleasure . 