Hello . Thank you for calling Spend Mart .   Is this the Customer Service Desk ?   Yes . How can I help you ?   I bought a sweater from your store a week ago . It says size 12 . But actually , it is a size 10 . Can I exchange it ?   Do you have the receipt with you ?   Yes , I do .   I like to apologize for the problem . Please come down with your receipt and sweater to exchange it for the size you want .   Thank you very much . 