Good afternoon , how can I help you ?   Someone has stolen my gold necklace .   I am sorry to hear about that . Would you mind coming with me to my office and tell me exactly what happened here ?   Of course not .   Are you sure that it isn't somewhere in your room ?   Yes , I've looked everywhere in my room and I can ’ t find it .   Ok , when and where did you last see it ?   Last night on the dresser . I took it off before I went to the shower , and forgot to put it back on after the shower . And this morning I left the hotel in a hurry without wearing it .   Are you sure you didn't wear it this morning ?   Yes , I am positive .   Did you remember to lock your door before you left then ?   Yes , I think I did . It has to be one of your maids who took it . I want my necklace back .   Well , I understand how you feel , and we will try to do our best to help you . But first please allow me to send one of the housemaids to your room to look for it again thoroughly , just in case it's still in there . If she finds it , we will all be happy . If she doesn't , we will turn the whole matter to the police . But I must say that the hotel can't be held responsible for your loss . You should have locked your gold necklace away at the hotel ’ s safety box . If you had read your key card carefully , you would have realized that we specially warned you to do so . 