Hello , this is the International Student Office . My name is Leah . How may I help you ?   I'd like to speak to the Ms . Collins , please .   Ok . Can I ask who is calling , please ?   This is Nathaniel Brown .   And what is your call regarding ?   I'd like to talk to her about my accommodation situation .   Ok , I'll try and put you through . Please hold .   Ok .   ... Sorry , her line is busy at the moment . Can I take a message ?   Sure . Can you have her call me back on my cell phone number ?   Ok . What's your number ? 