Hi , can I assist you in any way ?   Oh , thank you . Yes , please . What I need is to handle some domestic affairs .   Oh , I see . In what area ?   Well , I need a Deposit Certification to handle this .   Yes , we have this service . Have you got a deposit certificate and your passport ? I'm sorry to ask you , but your passport is very important .   Yes , yes . Here it is . By the way , is there a handling fee ?   Yes , I'm afraid there is . 