Hello , Fairbrook Consulting , how may I help you ?   Yes , this is Julianne Horton , and I ’ m calling to arrange an appointment with Ms . McNeal .   Certainly , what day were you thinking of ?   How ’ s Thursday ? Does she have any time available then ?   Um . . . let me double check . . . unfortunately , she ’ s booked solid on Thursday , how does next Monday work for you ? 