Our productivity has been down for more than six months now . I'm seriously considering pulling in an outside consultant to diagnose the cause of our problematic areas . I think we'd all benefit from an outsider's perspective . Sometimes we're just too closed to the problems to see the forest for the trees .   I think that's a good idea . You know I got a golfing buddy that runs a consultant firm . He's an expert in organizational comunication.He does't come cheap , but he's an expert in this field.Maybe he could help get things on track .   Do you have his card ? What's in his portfolio ? Which firm has he worked for in the past ? 