Thanks for coming in today , did you have any trouble finding us ? Please take a seat .   Thank you .   So , let ’ s get started . tell me a bit about your educational background .   Sure ! Well , I graduated with honors from Chesterton University with a major in Business Administration , with a specialization in Information Management , and I minored in psychology . I chose this course of study for two reasons . I wanted to gain some practical , marketable skills , which the information management track provided , and I also feel that interpersonal skills are essential for professional success , hence the minor in psychology .   Interesting . And , your postgraduate studies ?   Well , I am really passionate about consumer behavior , so I pursued a master ’ s in that area . I also strive to keep my professional skills current , so I continuously attend seminars and conferences related management and customer service . 