Hi . This is the Customer Service . How can I help you ?   Hi . I bought one of your vacuums from spend-wart . It ’ s broken now .   Is it under warranty ?   I think so . I bought it four months ago .   Yes , it is still covered by our warranty . Tell me the mode number of your vacuum , please .   Okay . The model number is 6594 - c .   What ’ s your address , your name and your phone number ?   906 Ottawa street . My name is David Yang . My phone number is 713-786-0234 .   Okay . There are two Customer Service Offices in your area . The nearest one is Chadwick and Hacks Appliances .   Could you tell me where the office is located ?   Sure . 878 Fennel South . 