Hello , Fairbrook Consulting , how may I help you ?   Yes , this is Julianne Horton , and I ’ m calling to arrange an appointment with Ms . McNeal .   Certainly , what day were you thinking of ?   How ’ s Thursday ? Does she have any time available then ?   Um . . . let me double check . . . unfortunately , she ’ s booked solid on Thursday , how does next Monday work for you ?   Actually , I ’ Ve got something scheduled on Monday . Can she do Tuesday ?   Sure , Tuesday ’ s perfect . May I ask where you ’ re calling from ? 