Hello.Is this ABC Rent-a-car Company ?   Yes , speaking.May I help you ?   This morning we rented a car and we are on the way to Niagara Falls . I'm afraid we have a car accident near the border .   That's too bad.What kind of accident is it ? Are you all right ?   I'm all right , but my friend is seriously injured.Will you call an ambulance and the police ?   OK . I'll do it right away , but tell me how it happened . 