Can I help you ?   Yes , my brakes are not working well .   What's wrong with them ?   I hear a noise and feel vibrations when step on the brake .   The front brake ?   I think so .   What kind of car is it ?   Toyota Corolla 2002 .   Write down your name and address , give me the key , and I will check it out .   Do you charge for checking it out ?   No .   How long is it going to take ? 