Hi , how can I help ?   I was told to come over to this window if I want to make a withdrawal . I'm not withdrawing from a Current Account , you see . I want to withdraw from my Certificate of Deposit .   Unfortunately , if you wish to withdraw on your C / D before the pre-decided date , you must give notice .   Oh , I see . Will I lose any money if I decide to withdraw on it now ?   Yes , you will lose interest . I see that you have a 5 - year C / D with us . I'm sorry to tell you that would mean losing 6 months of interest as a penalty for withdrawing before maturity . 