I'm afraid it's a bad news for you . There are some problems in your supervised goods .   Oh , no ! How did this happen . Are you sure ?   I overheard this information when I passed Arden's office . We got some complaints from consumers yesterday . I am terribly sorry for that .   My God ! I actually checked them one by one . How could this be ?   Calm down ! It is useless to act like that . Can we find some solutions ? 