Hello . This is Hamilton ’ s Heating and cooling service . Can I help you ?   Yes . My home freezer is not working properly .   What ’ s the problem ?   It keeps running all the time , never stopping . And it makes a strange sound . All the ice cream inside it melted .   Maybe the compressor is going bad .   Can you send the technician to check it out ?   Sure . But there is a minimum charge of $ 60 for a service visit . If your freezer needs parts , there will be an additional charge .   Okay . I ’ ll pay the charges .   All right . let me check our technician ’ s schedules . I ’ ll call you back and let you know what time we can send a service technician to your house . What is your phone number ?   My number is 627-555-1234 .   Okay . I ’ ll call you right back .   Thank you . Good bye . 