Hello , Sir . We haven't seen you for quite a while . So , what is it today that we can do for you ?   I need a Deposit Certificate to handle some stuff in land .   I see , yes , I can do that now . I'm sure you know , as I may have told you before , you should pay an extra 20 RIB handling fee for this service .   Yes , I recalled you charging that before . And I thought it was extortionate ! Haha !   I can just take it from your account , you don't need to give me cash .   OK ... so it'll come out of my account ? Well , that makes it much easier . 