I'd like to book a ticket to Shanghai .   When would you like to fly ?   As soon as possible . Do you have a flight tomorrow ?   I will check , please hold on . Sorry to say that flight is all booked up . Can I book you for the 3rd of September ?   That will be OK .   How many people are there in your party ?   Just me this time .   What class will you fly ? First class ? Business class ? Or economy class ?   Economy class will be fine . 