Hi , I made a reservation for a mid-size vehicle . The name is Jimmy Fox .   I ’ m sorry , we have no mid-size available at the moment .   I don ’ t understand , I made a reservation , do you have my reservation ?   Yes , we do , unfortunately we ran out of cars .   But the reservation keeps the car here . That ’ s why you have the reservation .   I know why we have reservations .   I don ’ t think you do.If you did , I ’ d have a car.See , you know how to take the reservation , you just don ’ t know how to hold the reservation and that ’ s really the most important part of the reservation , the holding . Anybody can just take them .   But we do have a compact or an SUV if you ’ d like .   Fine . I ’ ll take the compact . 