I want to see the man responsible for selling typewriters .   My name is Steven . I'm the Sales Manager of this company .   Well , look here . Ten new typewriters were delivered to my company yesterday afternoon and only five of them work properly .   Oh , I'm sorry about that .   Never mind being sorry , what are you going to do about it ?   Don't worry , we'll soon fix them .   Good , I hope you'll make sure that it won't happen again .   I'll certainly look into that .   Thank you . Goodbye . 