Welcome . What can I do for you , Madam ?   I hope you can give me some advice . I'm sick and tired of coming here or to the post office to pay my utility bills . It's such a long way from my home , but I checked and you are my nearest branch . Is there anyway I can do it from home ?   That's terrible . Unfortunately , we don't have that many branches outside the centre of town . What I'd advise you to do is set up a Direct Debit Service . 