Hello , Miss Wu , This is Dan Robson calling from OTC limited . I'd like to check my last order . When exactly was it sent out ?   I can check that for you right now . Would you mind holding ?   Sure . No problem .   Mr . Robson , I'm sorry . Our computer system is down . Could I call you back later ?   Sure . Do you have my number ?   Yes , I have it right here . I'm so sorry about this .   No problem . I'll wait for your call . 