Hi there , I want to reserve a hotel room .   No problem at all . Could I have your full name , please ?   Sure , John Sandals .   Hi , Mr . Sandals . I'm Michelle , at your service . When do you need the room ?   My plans are to be there April 14th to the 17th .   We have new room rates , sir . Will that be acceptable to you ?   Well , it depends on the price , of course . What is it ?   It's $ 308 a night .   I have no problem with that .   Great ! Would you prefer smoking or nonsmoking ?   Definitely nonsmoking . I can't handle that smell .   Nonsmoking . Now , is a queen-size bed okay ?   No problem .   Great , Mr . Sandals . Your reservation is confirmed . Now all I need is your phone number . 