Good evening , madam . Can I help you ?   Yes . I bought this sheet here yesterday .   Anything wrong with it ?   Yes . When I spread it out back home , I found this hole .   Oh , how awful ! May I have a look at the invoice ?   Here it is .   Well . please accept our sincere apologies , I'll be glad to change it for another one if you wish .   That's very kind of you . Thank you . 