Hello , Sir . How can we help you today ?   I need to find out some more information for L / C . I would like an outline of responsibilities , both ours , yours and the beneficiary , please .   OK , to start , the conditions are specified by the buyer and may include Insurance Forms , Way Bills , Bills of Lading , Customs forms , various certificates .   OK , got it . Is there anything else I need to know before we go ahead ? 