She conducted a poll by calling 100 people whose names were randomly sampled from the phone book. Note that mobile phones and unlisted numbers are not in phone books. The senator's office called those numbers until they got a response from all 100 people chosen. The poll showed that 42% of respondents were very concerned about internet privacy. What is the most concerning source of bias in this scenario? And we should also think about, well, what kind of bias is that likely to introduce? Is this likely to be an overestimate or an underestimate of the number of respondents?