Question ID:PT75 S3 Q3 Passage:Louise McBride, a homeowner, filed a complaint against a nearby nightclub through the Licensing Bureau, a government agency. Although regulations clearly state that Form 283 is to be used for formal complaints, Bureau staff gave McBride Form 5, which she used with the intention of filing a formal complaint. The nightclub argues that the complaint should be dismissed because the incorrect form was used. But that would be unfair. Stem:Which one of the following principles, if valid, most helps to justify the judgment that dismissing the complaint would be unfair? Correct Answer Choice:CChoice A:People who wish to file complaints through the Licensing Bureau should be informed of all relevant regulations. Choice B:Government agencies should make their forms straightforward enough that completing them will not be unduly burdensome for the average person. Choice C:It is unfair for someone's complaint to be dismissed because of an incorrect action on the part of a government agency. Choice D:A government agency should not make its procedures so complex that even the agency's employees cannot understand the procedures. Choice E:It is unfair for a business to be subject to a formal complaint unless the complaint is made in a way that provides the business with an opportunity to defend itself.