w. edwards deming developed the concept of total quality management.
w. edwards deming developed the concept of total quality management.
who developed the concept of total quality management?
w. edwards deming
section::::relation to total quality management.









































the tsm name borrows from the management concept total quality management (tqm), an approach made famous by the work of w. edwards deming. the tqm concept revolutionized the manner in which quality was perceived in industry, encouraging it to be integrated into the core business processes of a firm.
total security management
the exact origin of the term "total quality management" is uncertain. it is almost certainly inspired by armand v. feigenbaum's multi-edition book "total quality control" () and kaoru ishikawa's "what is total quality control? the japanese way" (). it may have been first coined in the united kingdom by the department of trade and industry during its 1983 "national quality campaign". or it may have been first coined in the united states by the naval air systems command to describe its quality-improvement efforts in 1985.









































section::::history.:development in the united states.
total quality management