 the coolingoff period and refunds do not apply to paidforproducts that are i purchased via a third party partner of skype please contact the partner directly who may decide in its sole discretion whether or not to pay a refund ii not directly acquired online from skype eg vouchers or prepaid cards iii paid for in cash using third party payment methods such as a cash payment wallet and iv paid for and allocated to your skype account by a skype manager administrator