 An email to them received no reply, and Smith was unable to contact them until January 2018, when he found their advertisements online, after which he issued a violation notice after being quoted nearly $700 for a rental, and only in April was he able to actually inspect the vehicle and order it off the road, he told state police.Seven months later, Ferlazzo told the "Times-Union" he believed that the Mavis inspection would be a more significant aspect of both the civil and criminal case than was apparent at that time.Attorneys for the other victims' families were also looking into the company's role in the accident, and were, Ferlazzo suggested, encountering resistance.