 It was announced in June 2017, after a 10-month campaign, that around 200 outsourced workers at the LSE would be offered in-house contracts.Over 450 kitchen and waiting staff at the 16 restaurants and cafes within Harrods were being kept in the dark about the total proceeds of a discretionary 12.5% service charge added to bills.They received only an unspecified percentage of the total, which while not rare in the hospitality industry, was particularly controversial given Harrods' profitability and the wealth of its Qatari owners.