 In 2009, David Whiting, previously director of operations at East Midlands Ambulance Service, was appointed as Chief Executive.He announced his resignation in November 2010, having served just nineteen months, a situation the union described as "difficult".Whiting's resignation came at the height of an industrial dispute as the trust attempted to adjust rota patterns, rest breaks and shift times, which caused staff to be concerned about safety and welfare of patients and colleagues.