 In 2019 the trust lost the contract for patient transport in Worcestershire to a private firm, E-zec Medical Transport, which already operates the contract in Herefordshire.The trust said it lost out because it "refused to compromise on patient safety", and was not prepared to bid for the price offered.There are make ready hubs in Shrewsbury and Donnington (Telford) with community stations in Bridgnorth, Craven Arms, Market Drayton & Oswestry.