Approximately 90 days after she requested a refund of these costs Pearl Seas Cruises told her that her request was still under consideration While we don t specifically list contact information for Pearl Seas Cruises our research team is on it though Gillet says she knew that Pearl Seas is owned by American Cruise Lines and we do list its contact information on our website I m not sure ACL would have helped her either but it might have been worth a try 