The NPIS operates a 24-hour telephone advice service and internet database TOXBASE ([http://www.toxbase.org www.toxbase.org] for registered healthcare departments only). TOXBASE is free for UK NHS departments, and available by subscription to departments outside the UK NHS. The TOXBASE app is also available for Apple and Android devices. The app is free for individual NHS users.
The TOXBASE database contains information on approximately 17,000 products, together with generic advice on the management of poisoning. In excess of 1.5 million product accesses are made to the database each year. Most of the accesses are made by A&E staff.
NHS 111, NHS 24 and NHS Direct all use the TOXBASE database. In the UK poisons information can also be found in the British National Formulary.