That will promote hospital quality services to patients basing on their real requirements. Objective: The study aims to surveys the rate of patient satisfaction with examining and treating process of the Department of Examination in the Hospital of Tropical diseases in HCM city in 2010.Method: A cross-sectional study was conducted on 355 clients.
Phương pháp: Nghiên cứu cắt ngang mô tả khảo sát trên 355 khách hàng - bệnh nhân đến khám tại khoa khám bệnh, bệnh viện Nhiệt Đới trong tháng 05/2010.