human
I'm trying to find out if I can get a refund if I've been charged the wrong amount for a product?
assistant
It depends on your contract with the company. If you have signed up for a subscription service, then it is possible that they may offer a refund policy. However, if you purchased the product outright and are not eligible for a refund under any of their policies, then you will likely need to contact customer support directly in order to request a refund.