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How can I work on building my emotional intelligence?
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1. Start by becoming aware of your feelings and reactions
 • observe your body, emotions and thoughts.
2. Identify the triggers for those feelings and reactions.
3. Engage in self-reflection
 • think about why the situation caused a certain reaction and what could have been done differently.
4. Exercise mindful communication
 • be mindful of your words and the impact they have on others.
5. Practice positive self-talk
 • challenge yourself to think positively.
6. Develop empathy
 • practice understanding how someone else might feel in a given situation.
7. Cultivate healthy relationships
 • develop respect, trust and communication with others.
8. Learn calming techniques
 • create a plan for when you feel overwhelmed or distressed.