human
I'm having trouble with my Kindle. What can I do to fix it?
assistant
The first thing you should try is to restart your device by holding down the power button for 10 seconds and then releasing it. If that doesn't work, you may need to reset your device. You can do this by going into your settings menu and tapping the "Settings" option followed by "Device Options". From there, select "Reset Device" and follow the on-screen instructions.