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How to resolve conflicts in the workplace?
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1. Establish a plan for addressing workplace conflicts.
2. Choose a neutral third-party to be an impartial mediator, if possible.
3. Set ground rules for the conversation, such as “no interrupting” or “be respectful.
4. Listen carefully to the other person and reserve judgement.
5. Communicate effectively and express yourself tactfully.
6. Come to an agreement, documenting the decision and any negotiated points.
7. Remember, conflict resolution is an ongoing process.