human
I'm having trouble with my Kindle. What can I do to fix it?
assistant
First, check if the power is turned on and that the battery is charged. If not, charge the battery. Next, make sure you're using a compatible charger for your device. Check that the charger is plugged in properly and try resetting the device by holding down the power button for 10 seconds. If this doesn't work, contact customer service or take it to an authorized repair center.