human
What are some best practices for customer service communication?
assistant
1. Be polite, professional and respectful when communicating with customers.
2. Actively listen and be patient when communicating with customers.
3. Explain clearly and accurately with the customer in mind.
4. Respond promptly to customer feedback and issues.
5. Provide consistent messaging across all communication channels.
6. Craft personalized experiences for customers whenever possible.
7. Always seek to provide solutions that are mutually beneficial.
8. Avoid using jargon and strive to simplify complex explanations.
9. Follow up with customers after interactions to ensure satisfaction.
10. Collect customer feedback to ensure best practices are met.