<prompt> Ngola lengolo-tsoibila ho tletleba ka boiphihlelo bo bobe ba litšebeletso tsa bareki.Ke ne ke leka ho reka laptop marang-rang empa sistimi ea ho tsoa e ile ea soahlamana me ka hloleha ho qeta ho lefa.  <response>: Instruction in English: Write an email to complain about a bad customer service experience. . Response in English: Dear Customer Service,I am writing to report a bad experience I had while using your website recently. I was trying to purchase a laptop and had gone through the process of selecting the product and filling in my information. However, when I attempted to complete the payment, the checkout system crashed and I was unable to finalize my purchase.It was really frustrating as I had spent time and effort trying to make the purchase, but was unable to due to a technical issue on your end. I had really high hopes for your company, but this experience has left me feeling disappointed.I would appreciate it if you could look into the issue and resolve it promptly so that others do not have the same experience. I would also appreciate a follow-up on this matter and perhaps an explanation or compensation for the inconvenience caused.Thank you for your attention to this matter.Sincerely,Your Name . Response in Sesotho: Tšebeletso e Ratehang ea Bareki, ke ngola ho tlaleha phihlelo e mpe eo ke bileng le eona ha ke ntse ke sebelisa sebaka sa hau sa marang-rang haufinyane. Ke ne ke leka ho reka laptop me ke ne ke fetile ka mokhoa oa ho khetha sehlahisoa le ho tlatsa lintlha tsa ka. Leha ho le joalo, ha ke leka ho phethela tefo, sistimi ea ho tsoa e ile ea putlama me ka sitoa ho phethela theko ea ka. E ne e le ntho e nyahamisang haholo kaha ke ne ke qetile nako le matla ke leka ho reka, empa ha kea khona ho etsa joalo ka lebaka la bothata ba tekheniki pheletsong ea hau. Ke ne ke e-na le tšepo e kholo bakeng sa khamphani ea hau, empa phihlelo ena e entse hore ke ikutloe ke nyahame. Ke tla leboha ha u ka sheba taba ena me ua e rarolla hang-hang e le hore ba bang ba se ke ba ba le phihlelo e tšoanang. Ke tla thabela hape ho lateloa ha taba ena mohlomong le tlhaloso kapa matšeliso bakeng sa tšitiso e bakiloeng. Ke leboha tlhokomelo ea hau tabeng ena. Ka nete, Lebitso la hau 