<prompt> Hlalosa phapang lipakeng tsa lintho tse peli tse fapaneng.Phapang pakeng tsa tšebeletso ea bareki le tšehetso ea bareki.  <response>: Instruction in English: Explain the differences between two different things. . Response in English: While the terms customer service and customer support are often used interchangeably, they refer to different aspects of providing assistance to customers. Here are some key differences between the two:1. Nature of Assistance: Customer service typically involves providing guidance to customers on how to use a product or service. It deals more with enhancing the customer experience. Customer support, on the other hand, entails helping customers troubleshoot and resolve any technical issues that arise while using a product or service. It focuses on fixing problems and providing technical support.2. Timing: Customer service is usually reactive, meaning, it is provided when the customer expresses a need for it. In contrast, customer support can be both reactive and proactive. Support representatives may reach out to customers to help them get started with a product, or to notify them of updates and known issues.3. Channel of Communication: Customer service is often provided through various channels such as phone, email, chat, or social media. Customer support, in comparison, frequently involves remote assistance where the support representative connects with the customers device to fix technical issues.4. Training: Customer service representatives generally receive training in communication and problem-solving skills, while customer support representatives receive extensive technical training in addition to communication and customer service skills.In sum, customer service and customer support are two distinct functions that work together to provide a seamless and satisfying experience for customers. While customer service focuses on enhancing the overall customer experience, customer support is geared towards resolving specific technical issues. . Response in Sesotho: Le hoja mantsoe a tšebeletso ea bareki le tšehetso ea bareki a atisa ho sebelisoa ka mokhoa o fapaneng, a bua ka likarolo tse fapaneng tsa ho fana ka thuso ho bareki. Liphapano tsa bohlokoa lipakeng tsa tsena tse peli ke tsena: 1. Mofuta oa Thuso: Tšebeletso ea bareki hangata e kenyelletsa ho fana ka tataiso ho bareki mabapi le mokhoa oa ho sebelisa sehlahisoa kapa tšebeletso. E sebetsana haholo le ho ntlafatsa boiphihlelo ba bareki. Ka lehlakoreng le leng, tšehetso ea bareki e kenyelletsa ho thusa bareki ho rarolla mathata le ho rarolla mathata afe kapa afe a tekheniki a hlahang ha ba sebelisa sehlahisoa kapa tšebeletso. E shebane le ho lokisa mathata le ho fana ka tšehetso ea tekheniki. 2. Nako: Tšebeletso ea bareki hangata e sebetsa, ho bolelang hore e fanoa ha moreki a hlalosa tlhoko ea eona. Ka lehlakoreng le leng, tšehetso ea bareki e ka ba e sebetsang le e sebetsang. Baemeli ba tsehetso ba ka ikopanya le bareki ho ba thusa ho qala ka sehlahisoa, kapa ho ba tsebisa ka lintlafatso le litaba tse tsebahalang. 3. Mocha oa Puisano: Hangata tšebeletso ea bareki e fanoa ka litsela tse sa tšoaneng tse kang fono, imeile, puisano, kapa mecha ea litaba ea sechaba. Tšehetso ea bareki, ha e bapisoa, hangata e kenyelletsa thuso ea hole moo moemeli oa tšehetso a hokahanang le sesebelisoa sa moreki ho lokisa litaba tsa tekheniki. 4. Koetliso: Baemeli ba litšebeletso tsa bareki ka kakaretso ba fumana koetliso litabeng tsa puisano le litsebo tsa ho rarolla mathata, ha baemeli ba tšehetso ea bareki ba fumana koetliso e pharaletseng ea theknoloji ho phaella puisanong le tsebo ea tšebeletso ea bareki. Ka kakaretso, litšebeletso tsa bareki le tšehetso ea bareki ke mesebetsi e meli e fapaneng e sebetsang hammoho ho fana ka boiphihlelo bo se nang moeli le bo khotsofatsang bakeng sa bareki. Le hoja tšebeletso ea bareki e shebane le ho ntlafatsa phihlelo ea bareki ka kakaretso, tšehetso ea bareki e reretsoe ho rarolla mathata a itseng a tekheniki. 