<prompt> Hlalosa mohlala oa mokhoa oa khoebo o nolofalitsoeng ke thekenoloji o ka ntlafatsang likamano tsa bareki.nan  <response>: Instruction in English: Identify an example of a technology-enabled business model that could improve customer engagement. . Response in English: One example of a technology-enabled business model that could improve customer engagement is the implementation of a chatbot for customer service support. With the help of AI, companies can use chatbots to enhance their customer services by providing fast, responsive and personalized communication 247. Customers can easily get support and resolutions for common queries or issues, while the company saves time and reduces costs associated with customer service. The chatbot can also suggest relevant products or services to the customer, creating an engaging and interactive experience while improving the overall customer satisfaction. This increases loyalty and the likelihood of return customers. . Response in Sesotho: Mohlala o mong oa mokhoa oa khoebo o nolofalitsoeng ke thekenoloji o ka ntlafatsang tšebelisano ea bareki ke tsebetsong ea chatbot bakeng sa tsehetso ea litšebeletso tsa bareki. Ka thuso ea AI, likhamphani li ka sebelisa li-chatbots ho ntlafatsa litsebeletso tsa bona tsa bareki ka ho fana ka puisano e potlakileng, e arabelang le ea motho ka mong 247. Bareki ba ka fumana tsehetso le liqeto habonolo bakeng sa lipotso kapa litaba tse tloaelehileng, ha khamphani e boloka nako le ho fokotsa litšenyehelo tse amanang le litšebeletso tsa bareki. Chatbot e ka boela ea fana ka tlhahiso ea lihlahisoa kapa litsebeletso tse amehang ho moreki, ea theha boiphihlelo bo hohelang le bo kopanetsoeng ha e ntse e ntlafatsa khotsofalo ea bareki ka kakaretso. Sena se eketsa botšepehi le monyetla oa bareki ba khutlang. 