<prompt> Etsa karabo ho tletlebo e latelang ea bareki.Ke fumane taelo e fosahetseng.  <response>: Instruction in English: Create a response to the following customer complaint. . Response in English: Im sorry to hear that you received the wrong order. Please accept my apologies for the inconvenience this has caused. Could you provide me with more information about the order and the mistake that occurred, so I can escalate this to the relevant department and have this resolved for you as soon as possible? Thank you for bringing this to our attention. . Response in Sesotho: Ke masoabi ho utloa hore u fumane taelo e fosahetseng. Ke kopa o amohele tšoarelo ea ka ka tšitiso e bakiloeng ke sena. Na o ka mpha lintlha tse ling mabapi le taelo le phoso e etsahetseng, ke tle ke fetisetse taba ena lefapheng le amehang me ke u rarollele taba ee kapele kamoo ho ka khonehang? Kea leboha ha u re hlokomelitse sena. 