<prompt> Hlalosa litšobotsi tse 3 tsa moemeli ea thusang oa litšebeletso tsa bareki.nan  <response>: Instruction in English: Describe 3 characteristics of a helpful customer service representative. . Response in English: 1. Empathy: A helpful customer service representative displays empathy by actively listening to a customers concerns and showing that they understand their issue. When a customer feels that they are being heard, it helps to build trust and a positive relationship.2. Problem-Solving Skills: A good customer service representative needs to be able to quickly identify a customers needs, and find a suitable and effective solution to their issue. This requires strong analytical and problem-solving skills, as well as the ability to navigate complex systems and procedures.3. Communication Skills: A helpful customer service representative must possess excellent communication skills. This includes being able to convey information clearly and concisely, as well as the ability to listen actively and ask probing questions. In addition, a good representative must be able to remain calm and composed when dealing with difficult or upset customers. . Response in Sesotho: 1. Kutloelo-bohloko: Moemeli ea thusang oa litšebeletso tsa bareki o bontša kutloelo-bohloko ka ho mamela maikutlo a moreki ka hloko le ho bontša hore o utloisisa taba ea hae. Ha moreki a ikutloa hore oa utluoa, ho thusa ho haha tšepo le kamano e ntle. 2. Tsebo ea ho Rarolla Mathata: Moemeli ea molemo oa litšebeletso tsa bareki o hloka ho tseba ka potlako litlhoko tsa bareki, le ho fumana tharollo e loketseng le e sebetsang tabeng ea bona. Sena se hloka tsebo e matla ea ho hlahloba le ho rarolla mathata, hammoho le bokhoni ba ho tsamaisa mekhoa le mekhoa e rarahaneng. 3. Tsebo ea Puisano: Moemeli ea thusang litšebeletso tsa bareki o tlameha ho ba le tsebo e ntle ea puisano. Sena se kenyelletsa ho khona ho fetisa boitsebiso ka mokhoa o hlakileng le ka bokhutšoanyane, hammoho le bokhoni ba ho mamela ka mafolofolo le ho botsa lipotso tse fatang maikutlo. Ho phaella moo, moemeli ea molemo o tlameha ho khona ho lula a khutsitse a bile a bōpiloe ha a sebetsana le bareki ba thata kapa ba ferekaneng. 