<prompt> Litšebeletso tsa marang-rang li fetotse puisano ea bareki joang?nan  <response>: Instruction in English: How have online services changed customer communication? . Response in English: The emergence of online services has greatly changed the way businesses communicate with their customers. With the advent of the internet, social media, chatbots and other online platforms, communication between customers and companies has become almost instantaneous, allowing for faster response times, increased efficiency and improved customer satisfaction.One of the main ways online services have changed customer communication is by providing more channels for customer interaction. Customers can now use email, social media, live chat, phone, and various messaging apps to reach out to companies, allowing them to choose the communication method that is most convenient and comfortable for them. This has helped to reduce the frustration that can come with long wait times, as customers can receive prompt responses to their inquiries.Online services have also made it easier for customers to access information about products, services, and businesses. With just a few clicks, customers can find everything from product reviews to company ratings, enabling them to make more informed decisions about their purchases. This has shifted the power balance in favor of the customer, as its now possible to compare offerings and make informed decisions based on readily available information.Another way online services have changed customer communication is by providing companies with the ability to personalize their interactions with customers. Using data collected from customer interactions, companies can tailor their messages to specific audiences and even individual customers, resulting in more effective and engaging communication.Furthermore, online services have also enabled businesses to offer 247 support to their customers. This means that customers can get help at any time of the day or night, which can be especially important for urgent inquiries or issues.In conclusion, online services have greatly transformed customer communication by providing more channels for interaction, increasing access to information, enabling personalization, and offering round-the-clock support. These changes have helped to improve the overall customer experience, making it easier for businesses to build and maintain strong relationships with their clients. . Response in Sesotho: Ho hlaha ha litsebeletso tsa marang-rang ho fetotse haholo tsela eo likhoebo li buisanang le bareki ba tsona. Ka ho fihla ha marang-rang, mecha ea litaba ea sechaba, li-chatbots le liforomo tse ling tsa marang-rang, puisano pakeng tsa bareki le likhamphani e se e batla e le hang-hang, e lumellang nako ea ho arabela ka potlako, ho eketsa katleho le khotsofalo e ntlafetseng ea bareki. E ngoe ea litsela tse ka sehloohong tsa litsebeletso tsa marang-rang li fetotseng puisano ea bareki ke ka ho fana ka mecha e mengata ea puisano ea bareki. Bareki joale ba ka sebelisa lengolo-tsoibila, mecha ea litaba ea sechaba, puisano e phelang, mohala, le litsebetso tse fapaneng tsa melaetsa ho fihlela likhamphani, ho ba lumella ho khetha mokhoa oa puisano o loketseng haholo ho bona. Sena se thusitse ho fokotsa pherekano e ka tlisoang ke nako e telele ea ho leta, kaha bareki ba ka fumana likarabo tsa lipotso tsa bona kapele. Litšebeletso tsa Marang-rang li boetse li nolofalelitse bareki ho fumana leseli ka lihlahisoa, litšebeletso le likhoebo. Ka ho tobetsa tse maloa feela, bareki ba ka fumana ntho e ngoe le e ngoe ho tloha ho litlhahlobo tsa sehlahisoa ho ea ho litekanyetso tsa khamphani, e leng se ba nolofalletsang ho etsa liqeto tse nang le tsebo mabapi le theko ea bona. Sena se fetotse tekanyo ea motlakase molemong oa moreki, kaha joale ho khonahala ho bapisa linyehelo le ho etsa liqeto tse nepahetseng ho latela lintlha tse fumanehang habonolo. Tsela e ngoe eo litšebeletso tsa inthanete li fetotseng puisano ea bareki ka eona ke ka ho fa likhamphani bokhoni ba ho iketsetsa likamano tsa bona le bareki. Ka ho sebelisa lintlha tse bokeletsoeng litšebelisanong tsa bareki, likhamphani li ka fetola melaetsa ea tsona ho bamameli ba itseng esita le bareki ka bomong, e leng se etsang hore ho be le puisano e atlehang le e hohelang. Ho feta moo, litsebeletso tsa marang-rang li boetse li thusitse likhoebo ho fana ka tšehetso ea 247 ho bareki ba bona. Sena se bolela hore bareki ba ka fumana thuso ka nako efe kapa efe ea motseare kapa bosiu, e ka bang bohlokoa haholo bakeng sa lipotso kapa litaba tse potlakileng. Qetellong, litsebeletso tsa marang-rang li fetotse puisano ea bareki haholo ka ho fana ka mecha e mengata ea puisano, ho eketsa phihlello ea tlhahisoleseling, ho nolofalletsa motho ka mong, le ho fana ka tsehetso ea nako le nako. Liphetoho tsena li thusitse ho ntlafatsa boiphihlelo ba bareki ka kakaretso, ho nolofalletsa likhoebo ho haha le ho boloka likamano tse matla le bareki ba tsona. 