<prompt> Hlalosa karolo ea bohlale ba maikutlo mosebetsingnan  <response>: Instruction in English: Describe the role of emotional intelligence in the workplace . Response in English: Emotional intelligence EI is the ability to recognize, understand, and manage our own emotions as well as the emotions of others. In the workplace, EI plays an important role in improving individual and team performance, building stronger relationships, increasing resilience and effective communication, and enhancing leadership skills.One of the key benefits of emotional intelligence in the workplace is that it helps individuals to deal with stress and manage conflicts more effectively. People with high EI are able to stay calm in pressure situations and approach problem-solving with a clear head. They are also better able to express their feelings and understand the feelings of others, which can prevent misunderstandings and conflicts from escalating.Emotional intelligence can also improve communication by enabling individuals to pick up on non-verbal cues and respond accordingly. This can lead to better collaboration and understanding between team members, improving overall team performance.Leaders with high emotional intelligence are better able to inspire and motivate their team, create an environment of trust and respect, and handle difficult or sensitive situations with tact and diplomacy. They are also able to adapt their leadership style to the needs and personalities of their team members, leading to higher job satisfaction and retention rates.In summary, emotional intelligence is crucial in the workplace for strengthening interpersonal relationships, increasing productivity, enhancing leadership skills, and creating a positive work environment. Companies that prioritize and encourage the development of emotional intelligence among their employees are likely to see higher levels of success and employee satisfaction. . Response in Sesotho: Emotional intelligence EI ke bokhoni ba ho lemoha, ho utloisisa le ho laola maikutlo a rona hammoho le maikutlo a ba bang. Sebakeng sa mosebetsi, EI e bapala karolo ea bohlokoa ho ntlafatseng tsebetso ea motho ka mong le ea sehlopha, ho aha likamano tse matla, ho eketsa botsitso le puisano e sebetsang, le ho matlafatsa litsebo tsa boetapele. E ngoe ea melemo ea bohlokoa ea bohlale ba maikutlo mosebetsing ke hore e thusa batho ho sebetsana le khatello ea maikutlo le ho laola likhohlano ka katleho. Batho ba nang le EI e phahameng ba khona ho lula ba khobile matšoafo maemong a khatello le ho atamela ho rarolla mathata ka hlooho e hlakileng. Hape ba khona ho ntša maikutlo a bona hamolemo le ho utloisisa maikutlo a ba bang, e leng se ka thibelang ho se utloisisane le likhohlano hore li se ke tsa tota. Bohlale ba maikutlo bo ka boela ba ntlafatsa puisano ka ho thusa batho ka bomong ho amohela maqheka a sa bueng le ho arabela ka nepo. Sena se ka lebisa tšebelisanong e ntle le kutloisiso lipakeng tsa litho tsa sehlopha, ho ntlafatsa tsebetso ea sehlopha ka kakaretso. Baetapele ba nang le kelello e phahameng ea maikutlo ba khona ho khothatsa le ho susumetsa sehlopha sa bona, ho theha tikoloho ea ho tšepana le tlhompho, le ho sebetsana le maemo a thata kapa a tebileng ka masene le lipuisano. Ba boetse ba khona ho fetola mokhoa oa bona oa boetapele ho latela litlhoko le botho ba litho tsa sehlopha sa bona, e leng se lebisang ho khotsofalo e phahameng ea mosebetsi le litefiso tsa ho boloka. Ka bokhutšoanyane, bohlale ba maikutlo bo bohlokoa mosebetsing bakeng sa ho matlafatsa likamano tsa batho, ho eketsa tlhahiso, ho ntlafatsa tsebo ea boetapele, le ho theha tikoloho e ntle ea mosebetsi. Likhamphani tse etelletsang pele le ho khothaletsa ntsetsopele ea bohlale ba maikutlo hara basebetsi ba tsona li kanna tsa bona katleho e phahameng le khotsofalo ea basebetsi. 