<prompt> Hlalosa mekhahlelo e mehlano ea leeto la barekinan  <response>: Instruction in English: Identify the five stages of the customer journey . Response in English: The five stages of the customer journey are typically defined as follows:1. Awareness: This is the stage where potential customers first become aware of your brand or product, often through advertising or word-of-mouth. They may not yet have any specific intent to purchase, but they are open to learning more about what you offer.2. Consideration: At this stage, customers are actively researching and evaluating products or services that may meet their needs. They may be comparing your product to others on the market, reading reviews or seeking recommendations from friends or experts. They are moving closer to making a purchase decision but have not yet committed to one option.3. Purchase: This is the stage where the customer finally decides to buy your product or service. The experience of making the purchase, including the ease of the transaction and the quality of the customer service, can influence their overall perception of your brand and the likelihood that they will make repeat purchases in the future.4. Retention: Once a customer has purchased your product or service, the focus shifts to keeping them engaged and satisfied so that they will continue to do business with you in the future. This may involve providing ongoing support or incentives, collecting feedback or offering access to exclusive content or promotions.5. Advocacy: Finally, customers who have had a positive experience with your brand may become advocates, recommending your products or services to others and promoting them through word-of-mouth or online reviews. At this stage, customers are not only loyal to your brand but are actively helping to generate new business through their personal networks. . Response in Sesotho: Mehato e mehlano ea leeto la bareki e hlalosoa ka tsela e latelang: 1. Temoso: Ena ke mohato oo bareki ba ka bang teng ba qalang ho tseba lebitso la hau kapa sehlahisoa sa hau, hangata ka papatso kapa ho bua ka molomo. E ka na eaba ha ba e-so be le sepheo se tobileng sa ho reka, empa ba bulehile ho ithuta haholoanyane ka seo u fanang ka sona. 2. Ho nahanela: Mothating ona, bareki ba ntse ba etsa lipatlisiso ka mafolofolo le ho lekola lihlahisoa kapa litšebeletso tse ka fihlelang litlhoko tsa bona. E ka na eaba ba bapisa sehlahisoa sa hau le ba bang marakeng, ba bala litlhaloso kapa ba batla litlhahiso ho metsoalle kapa litsebi. Ba ntse ba atamela ho etsa qeto ea ho reka empa ha ba e-so ikemisetse ho etsa khetho e le ngoe. 3. Reka: Ena ke mohato oo qetellong moreki a etsang qeto ea ho reka sehlahisoa kapa tšebeletso ea hau. Boiphihlelo ba ho reka, ho kenyeletsoa boiketlo ba khoebo le boleng ba litšebeletso tsa bareki, bo ka ama maikutlo a bona ka kakaretso ka mofuta oa hau le monyetla oa hore ba tla boela ba reka hape nakong e tlang. 4. Ho boloka: Hang ha moreki a se a rekile sehlahiswa kapa tshebeletso ya hao, ho tsepamisa maikutlo tabeng ya ho dula ba phathahane le ho kgotsofala e le hore ba tle ba tswele pele ho etsa kgwebo le wena nakong e tlang. Sena se ka kenyelletsa ho fana ka tsehetso e tsoelang pele kapa likhothatso, ho bokella maikutlo kapa ho fana ka phihlello ea litaba tse ikhethileng kapa lipapatso. 5. Bobuelli: Qetellong, bareki ba bileng le boiphihlelo bo botle ka mofuta oa hau ba ka fetoha babuelli, ba buella lihlahisoa kapa litšebeletso tsa hau ho ba bang le ho li khothaletsa ka ho bua ka molomo kapa ka litlhahlobo tsa inthaneteng. Mothating ona, bareki ha ba tšepahale ho mofuta oa hau feela empa ba ntse ba thusa ka mafolofolo ho hlahisa khoebo e ncha ka marang-rang a bona. 