<prompt> Ka kopo fana ka litharollo tse peli bakeng sa bothata bo latelang.Moreki ha a khone ho kena akhaonteng ea hae  <response>: Instruction in English: Please provide two possible solutions for the following problem. . Response in English: 1. Reset the password: One solution would be to guide the customer to reset their password by clicking on the forgot password option available on the login page. The process generally involves verifying the customers identity through an email link or text message code and then allowing them to enter a new password.2. Contact customer support: If the password reset does not work or the customer is unable to reset the password for any reason, they can contact the website or apps customer support team for assistance. The support team can assist with troubleshooting and can help the customer regain access to their account by either resetting the password for the customer or by identifying and resolving any technical issues that may be preventing the user from logging in. . Response in Sesotho: 1. Khutlisa phasewete: Tharollo e ngoe e tla ba ho tataisa moreki hore a sete phasewete ea hae bocha ka ho tobetsa khetho ea lebetse password e fumanehang leqepheng la ho kena. Tsebetso ena hangata e kenyelletsa ho netefatsa boitsebiso ba moreki ka sehokelo sa lengolo-tsoibila kapa khoutu ea molaetsa oa mongolo ebe o ba lumella ho kenya phasewete e ncha. 2. Ikopanye le tsehetso ea bareki: Haeba ho seta phasewete ho sa sebetse kapa moreki a sa khone ho etsa phasewete ka lebaka lefe kapa lefe, a ka ikopanya le sebaka sa marang-rang kapa sehlopha sa tsehetso ea bareki ho fumana thuso. Sehlopha sa tsehetso se ka thusa ho rarolla mathata me se ka thusa moreki hore a boele a khone ho kena akhaonteng ea hae ka ho seta phasewete bakeng sa moreki kapa ka ho tsebahatsa le ho rarolla mathata afe kapa afe a tekheniki a ka sitisang mosebelisi ho kena. 