<prompt> Romela karabo ho lengolo-tsoibila lena la morekiMoratuoa Rebecca, ke ngolla ho u tsebisa hore libuka tseo ke li otileng sebakeng sa hau sa marang-rang ha li so fihle. Ka botshepehi, Jakobo  <response>: Instruction in English: Send a reply to this customer email . Response in English: Dear Jacob,Thank you for reaching out to us. Were sorry to hear that your books have not arrived yet. We would like to look into this matter and make sure that you receive your order as soon as possible. Can you please provide us with your order number and the date you placed the order, so we can check its status and take any necessary action? Thank you for your patience and for choosing our store. We look forward to hearing back from you soon.Sincerely, RebeccaCustomer Support . Response in Sesotho: Jakobe yo o rategang, Ke a leboga go bo o ile wa re thusa. Re masoabi ho utloa hore libuka tsa hau ha li so fihle. Re rata ho shebisisa taba ena le ho etsa bonnete ba hore o fumana odara ea hau kapele kamoo ho ka khonehang. Ka kopo, na o ka re fa nomoro ea hau ea odara le letsatsi leo o entseng odara ka lona, hore re tle re hlahlobe boemo ba eona mme re nke khato efe kapa efe e hlokahalang? Kea leboha ka mamello ea hau le ho khetha lebenkele la rona. Re labalabela ho utloa ho tsoa ho uena haufinyane. Ka nete, Rebecca Customer Support 