<prompt> Khothaletsa tsebetso e nepahetseng ea ho latela.Re fumane tletlebo ea bareki mabapi le tieho ea ho fihla.  <response>: Instruction in English: Recommend an appropriate follow-up action. . Response in English: It would be appropriate to investigate the cause of the delivery delay by contacting your shipping or fulfillment department. Once youve identified the reason for the delay, reach out to the customer with an apology and provide them with an updated estimated delivery time, if possible. Additionally, consider offering them a discount or some form of compensation as a gesture of goodwill for their inconvenience. . Response in Sesotho: ka ba ho loketseng ho batlisisa sesosa sa tieho ea thomello ka ho ikopanya le lefapha la hau la thomello kapa la phethahatso. Hang ha u se u lemohile lebaka la tieho, ikopanye le moreki me u ba fe nako e hakanyetsoang ea ho tlisa thepa, haeba ho khonahala. Ho feta moo, nahana ka ho ba fa theolelo kapa mofuta o itseng oa matšeliso e le pontšo ea mohau bakeng sa tšitiso ea bona. 