<prompt> Ka lebaka la tletlebo ea bareki, fana ka liqeto tsa litšebeletso tsa bareki.Ha ke so fumane sephutheloana sa ka ka mora ho kenya odara bekeng e fetileng.  <response>: Instruction in English: Given a customer complaint, provide customer service resolutions. . Response in English: Dear valued customer,First of all, we are sorry to hear that you have not received your package yet. We understand how frustrating this must be for you and we will do our best to resolve the issue as soon as possible. To begin addressing your concern, can you please provide us with your order number and any other relevant information, such as the tracking number if available? This will help us investigate the status of your package and find out where it is in the delivery process.In the meantime, if there is any information on the carriers website regarding any delays or disruptions in service, we will relay that information to you. We will do our best to determine if the package has been lost or delayed and if necessary, take the appropriate actions to ensure that you receive your package as soon as possible.Again, we apologize for the inconvenience caused and appreciate your patience while we work to resolve this issue. Please contact us if you have any further concerns.Sincerely,Your Company . Response in Sesotho: Moreki ea ratehang, Pele ho tsohle, re masoabi ho utloa hore ha o so fumane sephutheloana sa hau. Rea utloisisa hore na sena se tlameha ho u ferekanya hakae, me re tla etsa sohle se matleng a rona ho rarolla bothata boo kapele kamoo ho ka khonehang. Ho qala ho rarolla bothata ba hau, na o ka re fa nomoro ea hau ea odara le lintlha tse ling tse nepahetseng, joalo ka nomoro ea ho lata haeba e le teng? Sena se tla re thusa ho batlisisa boemo ba sephutheloana sa hau le ho fumana hore na se hokae nakong ea ho tsamaisa thepa. Ho sa le joalo, haeba ho na le tlhahisoleseding leha e le efe wepsaeteng ea mofani oa thepa mabapi le tieho kapa litšitiso leha e le life tšebeletsong, re tla fetisetsa boitsebiso boo ho uena. Re tla etsa sohle se matleng a rona ho bona hore na sephutheloana se lahlehile kapa se liehile me haeba ho hlokahala, nka mehato e nepahetseng ho netefatsa hore u fumana sephutheloana sa hau kapele kamoo ho ka khonehang. Hape, re kopa tšoarelo bakeng sa tšitiso e bakiloeng mme re ananela mamello ea hau ha re ntse re sebetsa ho rarolla bothata bona. Ka kopo ikopanye le rona haeba u na le mathata a mang hape. Ka nete, Khampani ea hau 