<prompt> Fana ka mehlala e meli e metle ea litšebeletso tsa bareki.nan  <response>: Instruction in English: Give two good examples of customer service. . Response in English: Example 1: Going Above and Beyond with a Product IssueA customer contacts an e-commerce company, stating that they have received a damaged product. Upon hearing this, the customer service representative not only apologizes for the inconvenience, but also gives the customer a full refund, and offers them a new product at no extra cost, and even arranges for express shipping. Additionally, the representative checks up with the customer, days after the new product has been delivered, to ensure that they are completely satisfied with it. This kind of personalized and considerate attention to the customers problem goes a long way in creating a positive and loyal relationship between the company and the customer.Example 2: Exceptional In-store ServiceA customer walks into a retail store, looking for a specific product. The sales associate goes out of their way to help the customer find the exact item they are looking for, in the right size and color. On finding out that the product is not available in stock, the associate offers to check other stores, goes the extra mile in placing an order for it, and offers to have it delivered to the customers home, free of charge. In addition, they even suggest some other in-store alternatives that the customer might be interested in. This personalized and proactive approach to solving the customers problem can leave them feeling valued and satisfied with their in-store experience. . Response in Sesotho: Mohlala 1: Ho Tsoela Pele le ho Feta ka Sehlahisoa Moreki o iteanya le khamphani ea e-commerce, a bolela hore o fumane sehlahisoa se senyehileng. Ha a utloa sena, moemeli oa litšebeletso tsa bareki ha a kope tšoarelo feela bakeng sa tšitiso, empa hape o fa moreki puseletso e felletseng, mme o ba fa sehlahisoa se secha ntle le litšenyehelo tse ling, mme o bile a hlophisa ho romella ka mokhoa o hlakileng. Ho phaella moo, moemeli o hlahloba le moreki, matsatsi ka mora hore sehlahisoa se secha se fanoe, ho netefatsa hore ba khotsofetse ka ho feletseng ka sona. Mofuta ona oa tlhokomelo ea motho ka mong le e nahanelang bothata ba moreki o tsoela pele ho theha likamano tse ntle le tse tšepahalang lipakeng tsa khamphani le moreki. Mohlala 2: Tšebeletso e Ikhethang ea ka lebenkeleng Moreki o kena lebenkeleng, a batla sehlahisoa se itseng. Moreki o etsa sohle se matleng a hae ho thusa moreki ho fumana ntho eo a e batlang, ka boholo le mala o nepahetseng. Ha a fumana hore sehlahisoa ha se fumanehe setokong, mosebetsi-moho le eena o ithaopela ho hlahloba mabenkele a mang, o nka bohato bo eketsehileng ba ho odara, me o ithaopela ho isoa lapeng la moreki ntle ho tefo. Ho feta moo, ba bile ba fana ka maikutlo a mekhoa e meng ea ka lebenkeleng eo moreki a ka e thahasellang. Mokhoa ona oa motho ka mong le o mafolo-folo oa ho rarolla bothata ba moreki o ka ba siea ba ikutloa ba ratoa ebile ba khotsofetse ke boiphihlelo ba bona ba lebenkeleng. 