<prompt> Kenya lipolelo tse peli karabong ea lengolo-tsoibila ho tsebisa moamoheli hore u utloisisa boemo ba hae.Ke kōpa tšoarelo ka tšitiso.  <response>: Instruction in English: Add two sentences to an email reply to let the recipient know that you understand their situation. . Response in English: My apologies for the inconvenience. I understand how frustrating the situation must be for you and I want you to know that I am here to help in any way I can. Rest assured that I am making it a priority to address your concerns and find a solution for this. . Response in Sesotho: Ke kōpa tšoarelo ka tšitiso. Kea utloisisa hore na boemo e tlameha ebe bo u ferekanya hakae, me ke batla hore le tsebe hore ke mona ho tla thusa ka tsela leha e le efe eo nka e khonang. Kholiseha hore ke etelletsa pele ho rarolla mathata a hau le ho fumana tharollo bakeng sa sena. 