<prompt> Etsa lethathamo la lipotso ho lekanya botšepehi ba bareki.nan  <response>: Instruction in English: Construct a questionnaire to measure customer loyalty. . Response in English: 1. On a scale of 1-10, how satisfied are you with our products or services?2. How likely are you to recommend our products or services to a friend or colleague?3. How often do you purchase products or use our services?4. Have you chosen our products or services over a competitors in the past? If so, why?5. Is there anything you particularly like about our products or services?6. Is there anything you think we could do to improve our products or services?7. Have you ever had a negative experience with our products or services? If so, please describe.8. How promptly and effectively have we addressed any issues or concerns you have had in the past?9. Do you feel that our company values your loyalty as a customer?10. In your opinion, how do we compare to our competitors in terms of customer service and satisfaction? . Response in Sesotho: 1. Ka tekanyo ea 1-10, u khotsofetse hakae ka lihlahisoa kapa litšebeletso tsa rona? 2. U na le menyetla e kae ea ho khothaletsa lihlahisoa kapa litšebeletso tsa rona ho motsoalle kapa mosebetsi-moho? 3. U reka lihlahisoa kapa u sebelisa litšebeletso tsa rona hangata hakae? 4. Na u kile ua khetha lihlahisoa kapa litšebeletso tsa rona ho feta tse hlolisanang le tsona nakong e fetileng? Haeba ho joalo, hobaneng? 5. Na ho na le seo u se ratang haholo ka lihlahisoa kapa litšebeletso tsa rona? 6. Na ho na le seo u nahanang hore re ka se etsa ho ntlafatsa lihlahisoa kapa litšebeletso tsa rona? 7. Na u kile ua ba le phihlelo e mpe ka lihlahisoa kapa litšebeletso tsa rona? Haeba ho joalo, ka kopo hlalosa. 8. Re rarolle bothata bofe kapa bofe kapa matshwenyeho ao o bileng le ona nakong e fetileng ka potlako le ka nepo hakae? 9. Na u ikutloa hore khamphani ea rona e ananela botšepehi ba hau joaloka moreki? 10. Ka maikutlo a hau, re bapisoa joang le bahlolisani ba rona mabapi le tšebeletso ea bareki le khotsofalo? 