<prompt> Hlalosa litšoaneleho tse hlano tsa moemeli ea molemo oa litšebeletso tsa bareki.nan  <response>: Instruction in English: Identify five qualities of a good customer service rep. . Response in English: 1. Excellent Communication Skills: One of the most important qualities of a good customer service representative is the ability to communicate effectively with customers. This means being able to convey information clearly, listen attentively and respond appropriately to customer queries or concerns.2. Empathy: An essential quality of a good customer service representative is empathy. They must have the ability to understand and relate to the needs and feelings of the customers. By showing empathy, they can build rapport and trust with their clientele, which leads to customer satisfaction.3. Patience: Good customer service requires a great deal of patience. A customer service representative may encounter frustrated or irate customers, and it is important for them to remain calm, listen to the customers concerns, and provide solutions in a professional manner.4. Adaptability: Customer service representatives must be adaptable, meaning they can think on their feet and handle unexpected situations. They must quickly and effectively adjust their approach or solution based on the customers needs.5. Problem Solving Skills: A great customer service representative must possess strong problem-solving skills. They must be able to analyze customers complaints or issues, identify the cause and find an effective solution that meets the customers needs while adhering to company policies. . Response in Sesotho: 1. Tsebo e Ntle ea Lipuisano: E ngoe ea litšobotsi tsa bohlokoa ka ho fetisisa tsa moemeli ea molemo oa litšebeletso tsa bareki ke bokhoni ba ho buisana ka katleho le bareki. Sena se bolela ho khona ho fetisa tlhahisoleseling ka mokhoa o hlakileng, ho mamela ka hloko le ho araba lipotso kapa mathata a bareki ka nepo. 2. Kutloelo-bohloko: Boleng ba bohlokoa ba moemeli ea molemo oa litšebeletso tsa bareki ke kutloelo-bohloko. Ba tlameha ho ba le bokhoni ba ho utloisisa le ho amana le litlhoko le maikutlo a bareki. Ka ho bontša kutloelo-bohloko, ba ka haha setsoalle le tšepo le bareki ba bona, e leng se lebisang khotsofalong ea bareki. 3. Mamello: Tšebeletso e ntle ea bareki e hloka mamello e kholo. Moemeli oa litšebeletso tsa bareki a ka na a kopana le bareki ba tsielehileng kapa ba halefileng, me ke habohlokoa hore ba lule ba khobile matšoafo, ba mamele mathata a moreki, me ba fane ka tharollo ka mokhoa oa setsebi. 4. Ho ikamahanya le maemo: Baemeli ba litšebeletso tsa bareki ba tlameha ho ikamahanya le maemo, ho bolelang hore ba ka nahana ka maoto le ho sebetsana le maemo a sa lebelloang. Ba tlameha ho lokisa mokhoa oa bona kapa tharollo kapele le ka nepo ho latela litlhoko tsa moreki. 5. Tsebo ea ho Rarolla Mathata: Moemeli e moholo oa litšebeletso tsa bareki o tlameha ho ba le tsebo e matla ea ho rarolla mathata. Ba tlameha ho tseba ho sekaseka litletlebo kapa litaba tsa bareki, ho tseba sesosa le ho fumana tharollo e sebetsang e fihlelang litlhoko tsa bareki ha ba ntse ba latela melaoana ea khamphani. 