<prompt> Moreki o lokela ho etsa eng haeba a batla ho khutlisa sehlahisoanan  <response>: Instruction in English: What should a customer do if they want to return a product . Response in English: If a customer wants to return a product, there are several steps they should follow to ensure a successful and easy return process.1. Read the return policy: Before proceeding with the return, the customer should read the return policy of the store or seller from where they purchased the product. Each store or seller may have different requirements and procedures for returning items, so it is important to understand the terms and conditions.2. Contact the seller: The customer should contact the seller or store to inform them about the return. They can usually do this through the stores website, customer service email, or phone number. The seller will provide information on how to proceed with the return.3. Pack the item: The customer should safely pack the item in its original packaging, along with any accessories, manuals, or documentation that came with it. If the original packaging is not available, they should pack the item in a similar way to ensure its safe return.4. Label and ship: The seller may provide a return shipping label or instructions on how to ship the item back. The customer should follow these instructions carefully and send the item back within the specified time frame.5. Receive refund or exchange: Once the seller receives the returned item, they will inspect it to ensure it meets their return policy requirements. If it does, the customer will receive a refund or exchange according to the sellers policy.Its important to keep in mind that return policies and procedures can vary, so it is always a good idea to communicate with the seller for specific instructions on how to return an item. . Response in Sesotho: Haeba moreki a batla ho khutlisa sehlahisoa, ho na le mehato e mengata eo a lokelang ho e latela ho netefatsa tsebetso e atlehileng le e bonolo ea ho khutlisa. 1. Bala pholisi ea ho khutlisa: Pele o tsoela pele ka ho khutlisa, moreki o lokela ho bala pholisi ea ho khutlisa ea lebenkele kapa morekisi ho tloha moo a rekileng sehlahisoa. Lebenkele le leng le le leng kapa morekisi a ka ba le litlhoko le mekhoa e fapaneng ea ho khutlisa thepa, kahoo ke habohlokoa ho utloisisa lipehelo le maemo. 2. Ikopanye le morekisi: Moreki o lokela ho iteanya le morekisi kapa lebenkele ho ba tsebisa ka kgutliso. Hangata ba ka etsa sena ka sebaka sa marang-rang sa lebenkele, lengolo-tsoibila la litšebeletso tsa bareki kapa nomoro ea mohala. Morekisi o tla fana ka tlhahisoleseding mabapi le mokhoa oa ho tsoela pele ka tlaleho. 3. Pakela ntho: Moreki o lokela ho paka ntho eo ka hara sephutheloana sa eona sa pele, hammoho le lisebelisoa, libuka kapa litokomane tse tlileng le eona. Haeba sephutheloana sa pele se le sieo, ba lokela ho paka ntho eo ka tsela e tšoanang ho netefatsa hore e khutla e bolokehile. 4. Label le sekepe: Morekisi a ka fana ka lengolo la ho khutlisa thepa kapa litaelo tsa hore na o ka romela ntho joang morao. Moreki o lokela ho latela litaelo tsena ka hloko me a romele ntho eo ka nako e behiloeng. 5. Fumana puseletso kapa phapanyetsano: Hang ha morekisi a fumana ntho e khutlisitsoeng, o tla e hlahloba ho netefatsa hore e finyella litlhoko tsa bona tsa pholisi ea ho khutla. Haeba e etsa joalo, moreki o tla fumana puseletso kapa phapanyetsano ho latela leano la morekisi. Ho bohlokoa ho hopola hore maano le mekhoa ea ho khutlisa e ka fapana, ka hona ke mohopolo o motle ho buisana le morekisi bakeng sa litaelo tse tobileng tsa ho khutlisa ntho. 