<prompt> Bapisa le ho bapisa li-chatbots tse khannoang ke AI le li-agent tsa sebele.nan  <response>: Instruction in English: Compare and contrast AI-driven chatbots and virtual agents. . Response in English: AI-driven chatbots and virtual agents are both forms of artificial intelligence, designed to interact with human users through natural language processing techniques. While they share several similarities, there are important distinctions between them.Chatbots are AI-powered computer programs that simulate conversations with human users through messaging platforms, websites, or mobile apps. They are used in customer service, online marketing, and even as personal assistants, allowing businesses to streamline their operations by automating simple tasks, such as answering FAQs, booking appointments, or resolving complaints. The defining feature of chatbots is their text-based interface, but some advanced chatbots may also include voice recognition.On the other hand, virtual agents are more advanced forms of chatbots, often including more sophisticated features such as voice input, 3D animations or avatars, and machine learning algorithms that enable them to learn from their interactions with users. This allows virtual agents to provide more personalized and complex services, such as virtual shopping assistance, remote technical support, or even specialized medical advice.In terms of the user experience, chatbots and virtual agents share the common goal of providing fast and efficient solutions to problems or queries. However, virtual agents often have a richer, more immersive interface, which may create a more engaging and human-like experience for users.In conclusion, AI-driven chatbots and virtual agents both use artificial intelligence to interact with human users, but they differ in terms of their features and capabilities, with virtual agents typically being more advanced and sophisticated than chatbots. The choice between the two depends on the needs of the business and the desired user experience. . Response in Sesotho: Li-chatbots tse tsamaisoang ke AI le li-agent tsa sebele ke mefuta ka bobeli ea bohlale ba maiketsetso, bo etselitsoeng ho sebelisana le basebelisi ba batho ka mekhoa ea tlhaho ea ho sebetsana le puo. Le hoja li arolelana lintho tse maloa tse tšoanang, ho na le phapang ea bohlokoa pakeng tsa tsona. Li-Chatbots ke mananeo a khomphutha a tsamaisoang ke AI a etsisang lipuisano le basebelisi ba batho ka li-platform tsa melaetsa, liwebsaete, kapa lisebelisoa tsa mohala. Li sebelisoa litšebeletsong tsa bareki, ho bapatsa ka marang-rang, esita le joalo ka bathusi ba motho ka mong, ho lumella likhoebo ho tsamaisa mesebetsi ea tsona ka ho iketsetsa mesebetsi e bonolo, joalo ka ho araba Lipotso, lipehelo, kapa ho rarolla litletlebo. Karolo e hlalosang ea li-chatbots ke sebopeho sa tsona se thehiloeng ho mongolo, empa li-chatbots tse ling tse tsoetseng pele li ka kenyelletsa temoho ea lentsoe. Ka lehlakoreng le leng, baemeli ba sebele ke mefuta e tsoetseng pele haholo ea li-chatbots, hangata e kenyelletsa likarolo tse tsoetseng pele joalo ka ho kenya lentsoe, lipopae tsa 3D kapa li-avatar, le mekhoa ea ho ithuta ka mochini e ba nolofalletsang ho ithuta litšebelisanong tsa bona le basebelisi. Sena se lumella liakhente tsa sebele ho fana ka litsebeletso tse ikhethileng le tse rarahaneng, joalo ka thuso ea ho reka ka nepo, tšehetso ea tekheniki ea hole, kapa likeletso tse khethehileng tsa bongaka. Ho latela boiphihlelo ba mosebelisi, li-chatbots le liakhente tse fumanehang li arolelana sepheo se le seng sa ho fana ka tharollo e potlakileng le e sebetsang mathateng kapa lipotsong. Leha ho le joalo, li-agent tsa sebele hangata li na le sebopeho se ruileng, se qoelisang haholoanyane, se ka etsang hore basebelisi ba be le phihlelo e khahlang le e kang ea motho. Qetellong, li-chatbots tse tsamaisoang ke AI le li-agent tsa sebele ka bobeli li sebelisa bohlale ba maiketsetso ho sebelisana le basebelisi ba batho, empa li fapana ho ea ka likarolo tsa bona le bokhoni ba bona, me mahlahana a bona a tsoetseng pele haholo a bile a rarahane ho feta li-chatbots. Khetho pakeng tsa tse peli e itšetlehile ka litlhoko tsa khoebo le phihlelo e lakatsehang ea mosebedisi. 