<prompt> arabela joang ka maikutlo a fosahetseng ka mecha ea litaba ea sechaba?nan  <response>: Instruction in English: How do you respond to a negative comment on social media? . Response in English: Responding to negative comments on social media can be a delicate situation. Here are a few guidelines for handling them:1. Stay calm and courteous: Always respond to negative comments in a calm and courteous manner. Avoid reacting with anger or defensiveness - this often only escalates the situation.2. Acknowledge their concerns: Let the commenter know that their concerns have been heard and that you understand their frustrations. This can help to de-escalate the situation and shows that you are willing to listen.3. Apologize if necessary: If the negative comment is justified and the result of an error or mistake, take responsibility and offer a sincere apology.4. Offer a resolution: Try to provide a resolution to the issue if possible. This could be in the form of a refund, a discount, or a promise to improve in the future.5. Take the conversation offline: If the issue is complex, it might be best to take the conversation offline. Provide contact information and encourage the individual to reach out to you privately to resolve the issue.Remember, its important to respond to negative comments in a professional manner, as your response can impact the way your brand is perceived by others. . Response in Sesotho: Ho arabela maikutlong a fosahetseng mecheng ea litaba tsa sechaba e ka ba boemo bo bobebe. Litaelo tse maloa tsa ho li sebetsana ke tsena: 1. Lula u khobile matšoafo me u le mekhoa e metle: Kamehla u arabe maikutlo a fosahetseng ka mokhoa o khutsitseng le o nang le mekhoa e metle. Qoba ho itšoara ka khalefo kapa ho itšireletsa - hangata sena se mpefatsa boemo. 2. Ananela matshwenyeho a bona: Tsebisa mohlahlobi hore matshwenyeho a bona a utluwe le hore o utlwisisa ho tsieleha ha bona. Sena se ka thusa ho theola boemo le ho bontša hore u ikemiselitse ho mamela. 3. Kōpa tšoarelo haeba ho hlokahala: Haeba tlhaloso e mpe e nepahetse me e le phello ea phoso kapa phoso, nka boikarabelo me u kōpe tšoarelo e tiileng. 4. Fana ka tharollo: Leka ho fana ka tharollo tabeng haeba ho khoneha. Sena e ka ba ka mokhoa oa puseletso, theolelo, kapa tšepiso ea ho ntlafatsa nakong e tlang. 5. Tlosa moqoqo kantle ho marang-rang: Haeba taba e rarahane, ho ka ba molemo ho tlosa moqoqo kantle ho marang-rang. Fana ka lintlha tsa ho ikopanya le motho eo me u khothaletse motho eo hore a ikopanye le uena ka lekunutu ho rarolla bothata. Hopola, ho bohlokoa ho araba maikutlo a fosahetseng ka mokhoa oa profeshenale, kaha karabelo ea hau e ka ama tsela eo lebitso la hau le bonoang ke ba bang. 