<prompt> Sisinya mokhoa oa ho ntlafatsa boiphihlelo bo latelang ba litšebeletso tsa bareki.Moreki o ile a letsetsa ho botsa potso mabapi le sehlahisoa seo a sa tsoa se reka. Motho ea fanang ka litšebeletso tsa bareki o ne a e-na le tsebo e fokolang ea sehlahisoa me o ne a sa khone ho araba potso ea moreki hantle.  <response>: Instruction in English: Suggest a way to improve the following customer service experience. . Response in English: One improvement that could significantly enhance the customer service experience in this scenario would be to ensure that all customer service representatives have adequate training on the companys entire range of products. This could include providing them with educational resources, access to product specialists, and regular training sessions. This would enable them to answer customer inquiries confidently, accurately, and efficiently, which would ultimately result in more satisfied customers. Additionally, the company could implement an efficient system for escalating complex product inquiries to specialized departments or technical experts for resolution. With such measures in place, the customer would have had their question answered effectively, in a timely manner. . Response in Sesotho: Ntlafatso e ngoe e ka ntlafatsang haholo boiphihlelo ba litšebeletso tsa bareki boemong bona e tla ba ho netefatsa hore baemeli bohle ba litšebeletso tsa bareki ba na le koetliso e lekaneng mabapi le mefuta eohle ea lihlahisoa tsa khamphani. Sena se ka kenyelletsa ho ba fa lisebelisoa tsa thuto, phihlello ho litsebi tsa lihlahisoa, le lithupelo tsa khafetsa. Sena se tla ba nolofalletsa ho araba lipotso tsa bareki ka kholiseho, ka nepo, le ka bokhabane, e leng se neng se tla fella ka bareki ba khotsofetseng haholoanyane. Ntle le moo, khamphani e ka kenya tšebetsong sistimi e sebetsang ea ho eketsa lipotso tse rarahaneng tsa lihlahisoa ho mafapha a khethehileng kapa litsebi tsa mahlale bakeng sa tharollo. Ka mehato e joalo, moreki a ka be a ile a araba potso ea hae ka katleho, ka nako e loketseng. 