<prompt> Fana ka maano a mabeli a ho ntlafatsa boiphihlelo ba bareki lebenkeleng la e-commercenan  <response>: Instruction in English: Provide two strategies to improve customer experience in an e-commerce store . Response in English: 1. Offer exceptional customer service: Providing top-notch, real-time customer service can significantly improve customer experience in an e-commerce store. This can be achieved through several channels such as 247 support, live chat, quick email response, or a dedicated help center. Having a team of friendly, knowledgeable customer service representatives can help address customers concerns, from inquiries about product specifications, shipping and delivery, to returns and refunds. By offering timely and effective support, customers are more likely to be satisfied with their shopping experience, leading to repeat business.2. Personalize the shopping experience: Personalization is key in improving customer experience in an e-commerce store. Utilizing data from customers browsing history, searches and past purchases, the store can tailor product recommendations, content and marketing messages to match an individuals preferences. Personalization can also be achieved through targeted promotions, loyalty programs, and customized user accounts. By delivering content and product that is most relevant to a specific user, customers are more likely to find what they are looking for and feel valued, leading to an increased likelihood of making a purchase and becoming a loyal customer. . Response in Sesotho: 1. Fana ka tšebeletso e ikhethang ea bareki: Ho fana ka tšebeletso ea bareki ea boemo bo holimo, ea nako ea sebele ho ka ntlafatsa haholo phihlelo ea bareki lebenkeleng la e-commerce. Sena se ka finyelloa ka liteishene tse maloa tse kang tšehetso ea 247, puisano e phelang, karabo e potlakileng ea lengolo-tsoibila, kapa setsi sa thuso se inehetseng. Ho ba le sehlopha sa baemeli ba litšebeletso tsa bareki ba nang le botsoalle, ba nang le tsebo, ho ka thusa ho rarolla mathata a bareki, ho tloha lipotsong tse mabapi le lintlha tsa sehlahisoa, thomello le thomello, ho khutlisa le ho khutlisa chelete. Ka ho fana ka tsehetso e nakong le e sebetsang, bareki ba ka khotsofatsoa ke phihlelo ea bona ea ho reka, e lebisang ho pheta-pheta khoebo. 2. Iketsetse boiphihlelo ba ho reka: Ho iketsetsa motho ke senotlolo sa ho ntlafatsa boiphihlelo ba bareki lebenkeleng la e-commerce. Ka ho sebelisa lintlha tse tsoang nalaneng ea ho bala ea moreki, lipatlo le lintho tseo u li rekileng nakong e fetileng, lebenkele le ka hlophisa likhothaletso tsa sehlahisoa, litaba le melaetsa ea papatso ho lumellana le seo motho a se ratang. Ho iketsetsa motho ka mong ho ka finyelloa ka lipapatso tse lebisitsoeng, mananeo a botšepehi, le li-account tsa mosebedisi tse ikhethileng. Ka ho fana ka litaba le sehlahisoa se bohlokoa haholo ho mosebelisi ea itseng, bareki ba na le monyetla oa ho fumana seo ba se batlang le ho ikutloa ba le bohlokoa, e leng se lebisang ho eketseheng ha monyetla oa ho reka le ho ba moreki ea tšepahalang. 