<prompt> Hlalosa libaka tsa ntlafatso polelong e latelang: Boiphihlelo ba bareki bo bile bo khotsofatsang kotareng ena e fetileng.nan  <response>: Instruction in English: Identify areas of improvement in the following statement:The customer experience has been satisfactory this past quarter. . Response in English: 1. Objectivity: The statement is somewhat vague and subjective. Adding precise metrics or survey results would help to make it more objective.2. Specificity: Details about what aspects of the customer experience were satisfactory or unsatisfactory would provide a clearer picture of the situation, which can be used to determine areas that need improvement. 3. Comparison: There is no comparison. It would be helpful to know if the customer experience is better, or worse than the previous quarter.4. Complacency: The term satisfactory can be seen as complacent, it would be more meaningful to use terms that show if there was any effort to improve from last quarter and if the customer experience exceeded any set goals. . Response in Sesotho: 1. Sepheo: Polelo e batla e sa hlaka ebile e na le moelelo oa taba. Ho kenya lipalo tse nepahetseng kapa liphetho tsa lipatlisiso ho ka thusa ho e etsa hore e be le sepheo. 2. Lintlha tse tobileng: Lintlha tse mabapi le hore na ke likarolo life tsa phihlelo ea bareki tse neng li khotsofatsa kapa tse sa khotsofalang li ka fana ka setšoantšo se hlakileng sa boemo, se ka sebelisoang ho fumana libaka tse hlokang ntlafatso. 3. Papiso: Ha ho na papiso. Ho ka ba molemo ho tseba hore na boiphihlelo ba bareki bo betere, kapa bo bobe ho feta kotara e fetileng. 4. Ho khotsofala: Lentsoe khotsofatsang le ka nkoa e le ho iphapanyetsa, ho ka ba le moelelo haholoanyane ho sebelisa mantsoe a bontšang hore na ho bile le boiteko leha e le bofe ba ho ntlafatsa ho tloha kotara e fetileng le haeba phihlelo ea bareki e feta lipakane leha e le life tse behiloeng. 