<prompt> Hlalosa boemo boo bot e ka sebelisoang ho iketsetsa tsebetso.Ha ho hlokahale tlhahiso  <response>: Instruction in English: Describe a scenario where a bot could be used to automate a process. . Response in English: A scenario in which a bot could be used to automate a process is in the customer service sector of a company. For instance, a telecommunications company can use a chatbot on its website to interact with customers seeking support, answer frequently asked questions, and even help them troubleshoot basic technical issues.In this scenario, when a customer logs onto the company website and clicks on the chat support button, theyll be greeted by the bot, which has been programmed with natural language processing capabilities to understand and interpret customer inquiries. The bot uses its database of pre-written responses and support materials to assist customers systematically. It can even schedule appointments, escalate issues to human support staff or redirect clients to relevant web pages for additional information.This automation of customer support by the chatbot not only saves time and effort for the company, but it also enhances the customer experience by providing instant, round-the-clock support. Additionally, the bot can gather information and feedback from customers, making it easier for the company to improve its services. . Response in Sesotho: Boemo boo bot bo neng bo ka sebelisoa ho iketsetsa tsebetso bo sebakeng sa litšebeletso tsa bareki ba khamphani. Mohlala, khamphani ea likhokahano ea mehala e ka sebelisa chatbot webosaeteng ea eona ho sebelisana le bareki ba batlang tšehetso, ho araba lipotso tse botsoang khafetsa, esita le ho ba thusa ho rarolla mathata a mantlha a tekheniki. Boemong bona, ha moreki a kena webosaeteng ea khamphani mme a tobetsa konopo ea tšehetso ea moqoqo, o tla lumelisoa ke bot, e hlophisitsoeng ka bokhoni ba ho sebetsana le puo ea tlhaho ho utloisisa le ho toloka lipotso tsa bareki. Bot e sebelisa database ea eona ea likarabo tse ngotsoeng esale pele le lisebelisoa tsa tšehetso ho thusa bareki ka mokhoa o hlophisehileng. E ka ba ea hlophisa linako tsa kopano, ea eketsa litaba ho basebetsi ba tsehetso ea batho kapa ea fetisetsa bareki maqepheng a marang-rang a amehang bakeng sa tlhaiso-leseling e eketsehileng. Tsebetso ena ea tsehetso ea bareki ka chatbot ha e boloke nako le boiteko bakeng sa khamphani feela, empa e boetse e ntlafatsa boiphihlelo ba bareki ka ho fana ka tsehetso hang-hang, le bosiu le motšehare. Ho feta moo, bot e ka bokella tlhahisoleseling le maikutlo ho tsoa ho bareki, e nolofalletsa khamphani ho ntlafatsa litšebeletso tsa eona. 