<prompt> Hlalosa mokhoa oa ho buisana ka katleho le morekinan  <response>: Instruction in English: Specify a way to effectively communicate with a customer . Response in English: One way to effectively communicate with a customer is to actively listen to their concerns or inquiries. This involves giving the customer your undivided attention, maintaining eye contact if in person or appropriate tone of voice if over the phone, and showing non-verbal cues such as nodding or affirming statements to indicate that you are listening. Once the customer has expressed their concern, it is important to empathize with them and show that you understand their perspective. Then, provide a clear and concise response to their inquiry or issue, and offer potential solutions or actions that can be taken to address it. Make sure to explain any technical terms or jargon in a way that is easy for the customer to understand. Additionally, it is helpful to follow up with the customer to ensure that their issue or inquiry has been resolved to their satisfaction. . Response in Sesotho: Tsela e ngoe ea ho buisana ka katleho le moreki ke ho mamela ka hloko lintho tseo ba amehileng ka tsona kapa lipotso. Sena se akarelletsa ho fa moreki tlhokomelo ea hao e sa tsitsang, ho shebana le motho mahlong haeba u le motho ka boeena kapa molumo o loketseng oa lentsoe haeba ka thelefono, le ho bontša matšoao a sa bueng a kang ho ōma ka hlooho kapa ho tiisa lipolelo ho bontša hore u mametse. Hang ha moreki a se a bontšitse kameho ea hae, ho bohlokoa ho ba utloela bohloko le ho bontša hore u utloisisa pono ea bona. Ebe u fana ka karabo e hlakileng le e khutsoane potsong ea bona kapa taba, me u fane ka tharollo kapa mehato e ka nkuoang ho e rarolla. Etsa bonnete ba hore o hlalosa mantsoe afe kapa afe a tekheniki kapa jargon ka tsela e bonolo hore moreki a e utloisise. Ho feta moo, hoa thusa ho latela moreki ho netefatsa hore taba ea bona kapa potso e rarollotsoe ka mokhoa o khotsofatsang. 