<prompt> Ngolla lebenkele la Marang-rang lengolo-tsoibila u batla ho khutlisetsoa chelete ea ntho eo u sa tsoa e reka.nan  <response>: Instruction in English: Write a email to an online store demanding a refund for an item that you recently purchased. . Response in English: Dear Name of Online Stores Customer Service,I am writing to inquire about the refund for a recent purchase I made on your website. My purchase was a Product Name with the order number Order Number and it was delivered to me on Date of Delivery.Upon receiving the product, I found that it did not meet the standards as it was advertised on your website. Here you can add the specific issues with the product e.g. it arrived damaged, stopped functioning after first use, was not the correct sizecoloretc.As a result, I am extremely disappointed with the product and would like to request a full refund.I have already initiated the return process as per the instructions on your website, and await your confirmation on the same. I hope this issue will be resolved in a timely manner and I receive my refund without any further delays.Thank you and I look forward to a prompt and positive response from your end.Sincerely,Your Name . Response in Sesotho: Moratuoa Lebitso la Tsebeletso ea Bareki ba Lebenkele la Marang-rang, ke ngolla ho botsa ka puseletso ea theko eo ke e entseng wepsaeteng ea hau. Theko ea ka e ne e le Lebitso la Sehlahisoa le nomoro ea odara Nomoro ea Odara me ke ile ka tlisoa ho na ka Letsatsi la Thomello. Ha ke fumana sehlahisoa, ke fumane hore ha se finyelle litekanyetso kaha se ne se phatlalatsoa ho websaeteng ea hau. Mona o ka eketsa lintlha tse itseng ka sehlahisoa, mohlala, se fihlile se senyehile, se emisitse ho sebetsa ka mora tšebeliso ea pele, e ne e se boholo bo nepahetsengmalajoalo-joalo. Ka lebaka leo, ke soetsehile haholo ka sehlahisoa sena mme ke rata ho kopa puseletso e felletseng. Ke se ke qalile mokhoa oa ho khutlisa ho latela litaelo ho webosaete ea hau, me ke emetse netefatso ea hau ka nako e tsoanang. Ke tšepa hore taba ena e tla rarolloa ka nako e nepahetseng me ke fumana puseletso ea ka ntle le tieho e ngoe. Kea leboha me ke lebelletse karabelo e potlakileng le e ntle ho tsoa pheletsong ea hau. Ka nete, Lebitso la hau 