<prompt> Sheba lintlha ka sehlooho se fanoeng me u etse kakaretso ea leqephe le le leng.Keketseho ea boiphihlelo ba bareki lilemong tse leshome tse fetileng  <response>: Instruction in English: Look up information on the given topic and create a one-page summary. . Response in English: In the last decade, customer experience has become a crucial aspect of business operation and success. This shift is a result of the rising expectations of customers, changes in technology, the increasing competition, and the growth of the digital landscape.One of the main factors driving the rise in customer experience is the increasing competition among businesses. With so many options available, customer experience has become a key differentiator for companies looking to stand out. Focusing on customer experience allows companies to create loyal customers who are more likely to return for future purchases.The growth of digital technologies has also played a significant role in the rise of customer experience. With the ability to gather and track data on every customer interaction, businesses are now able to tailor experiences to individual consumers. This personalization has led to greater customer engagement, increased brand loyalty, and higher sales.The rise of social media has also made customer experience more important. Now, customers can quickly and easily share their experiences with a business, both good and bad, with a large audience. Businesses that prioritize customer experience are more likely to receive positive reviews and recommendations, leading to increased brand awareness and customer acquisition.Lastly, the increase in customer expectations has propelled the rise of customer experience. Customers expect more from businesses than ever before, and they have the power to take their business elsewhere if their expectations are not met. As a result, companies have had to focus on meeting and exceeding these expectations in order to retain customers and attract new ones.Overall, the rise of customer experience in the last decade has been driven by a combination of factors and has fundamentally changed the way businesses operate. Prioritizing customer experience is now vital for success, and companies must continue to adapt to changing customer expectations and technological advancements in order to stay competitive. . Response in Sesotho: Lilemong tse leshome tse fetileng, phihlelo ea bareki e fetohile karolo ea bohlokoa ea tsebetso ea khoebo le katleho. Phetoho ena e bakiloe ke litebello tse ntseng li eketseha tsa bareki, liphetoho tsa theknoloji, tlholisano e ntseng e eketseha, le kholo ea sebopeho sa dijithale. E ngoe ea mabaka a ka sehloohong a susumetsang keketseho ea boiphihlelo ba bareki ke tlholisano e ntseng e eketseha hara likhoebo. Ka likhetho tse ngata tse fumanehang, boiphihlelo ba bareki bo fetohile phapang ea bohlokoa bakeng sa likhamphani tse batlang ho hlahella. Ho tsepamisa maikutlo ho boiphihlelo ba bareki ho lumella likhamphani ho theha bareki ba tšepahalang bao ho ka etsahalang hore ba khutlele ho reka nakong e tlang. Keketseho ea mahlale a dijithale le eona e bile le karolo e kholo ho holeng ha boiphihlelo ba bareki. Ka bokhoni ba ho bokella le ho latela lintlha mabapi le tšebelisano e ngoe le e ngoe ea bareki, likhoebo li se li khona ho hlophisa liphihlelo ho latela bareki ka bomong. Boikemisetso bona bo lebisitse ho tšebelisanong e kholo ea bareki, ho eketseha ha botšepehi ba brand, le thekiso e phahameng. Ho phahama ha mecha ea litaba ea sechaba ho boetse ho entse hore phihlelo ea bareki e be ea bohlokoa haholoanyane. Hona joale, bareki ba ka arolelana liphihlelo tsa bona kapele le ha bonolo le khoebo, e ntle le e mpe, e nang le bamameli ba bangata. Likhoebo tse etelletsang pele boiphihlelo ba bareki li na le monyetla oa ho fumana maikutlo le likhothaletso tse ntle, tse lebisang tlhokomelisong e eketsehileng ea lebitso le ho fumana bareki. Qetellong, keketseho ea litebello tsa bareki e khothalelitse ho phahama ha boiphihlelo ba bareki. Bareki ba lebeletse ho hongata ho tsoa likhoebong ho feta leha e le neng pele, me ba na le matla a ho isa khoebo ea bona libakeng tse ling haeba litebello tsa bona li sa finyelloe. Ka lebaka leo, likhamphani li ile tsa tlameha ho tsepamisa maikutlo ho kopane le ho feta litebello tsena e le ho boloka bareki le ho hohela ba bacha. Ka kakaretso, keketseho ea boiphihlelo ba bareki lilemong tse leshome tse fetileng e tsamaisitsoe ke lintlha tse ngata mme e fetotse tsela eo likhoebo li sebetsang ka eona. Ho etelletsa pele boiphihlelo ba bareki hona joale ho bohlokoa bakeng sa katleho, me likhamphani li tlameha ho tsoela pele ho ikamahanya le maemo a feto-fetohang a litebello tsa bareki le tsoelopele ea mahlale e le hore li lule li le tlholisano. 