<prompt> Fana ka mohlala oa kamoo ho sebetsa ha puo ea tlhaho NLP ho sebelisitsoeng ho rarolla bothata ba lefatše la sebele?nan  <response>: Instruction in English: Give an example of how natural language processing NLP has been used to address a real-world problem? . Response in English: An example of how natural language processing NLP has been used to address a real-world problem is in the field of customer service. Many companies have implemented customer service chatbots that use NLP to understand and respond to customer inquiries and concerns. One real-world example of this is the virtual assistant, powered by NLP technology, used by the retail company HM. This chatbot helps customers to find products, answers their questions, and provides personalized fashion recommendations. The virtual assistant has greatly improved HMs customer service by providing immediate assistance to customers 247 while reducing the workload of customer service representatives. Overall, the use of NLP technology in customer service has allowed companies to improve the customer experience, while also saving time and resources. . Response in Sesotho: Mohlala oa mokhoa oa ho sebetsana le puo ea tlhaho NLP e sebelisitsoeng ho rarolla bothata ba lefatse la sebele ke tšimong ea tšebeletso ea bareki. Likhamphani tse ngata li kentse tšebetsong li-chatbots tsa litšebeletso tsa bareki tse sebelisang NLP ho utloisisa le ho araba lipotso le matšoenyeho a bareki. Mohlala o mong oa lefatse oa nete oa sena ke mothusi oa sebele, ea tsamaisoang ke theknoloji ea NLP, e sebelisoang ke khamphani ea mabenkele ea HM. Chatbot ena e thusa bareki ho fumana lihlahisoa, ho araba lipotso tsa bona, le ho fana ka likhothaletso tsa feshene. Mothusi oa sebele o ntlafalitse haholo litšebeletso tsa bareki ba HM ka ho fana ka thuso ea hang-hang ho bareki 247 ha a ntse a fokotsa mosebetsi oa baemeli ba litšebeletso tsa bareki. Ka kakaretso, tšebeliso ea theknoloji ea NLP tšebeletsong ea bareki e lumeletse likhamphani ho ntlafatsa phihlelo ea bareki, ha li ntse li boloka nako le lisebelisoa. 