<prompt> Hlahisa molumo o nepahetseng bakeng sa lengolo la tšoarelo ho moreki.Ha ho tlhahiso.  <response>: Instruction in English: Generate an appropriate tone for a letter of apology to a customer. . Response in English: Dear valued customer,We would like to sincerely apologize for any inconvenience or frustration that you may have experienced in your recent interaction with us. We take any complaints and issues brought to our attention very seriously, and we are deeply sorry that we fell short in providing you with the excellent service that you deserve.Please know that we are committed to doing everything in our power to resolve any issues and to make it right. We value your trust in us and would like to do all we can to restore that confidence.Once again, please accept our sincerest apologies and know that we are truly sorry for any disappointment we may have caused.Sincerely,Company Representative . Response in Sesotho: Moreki ea ratehang, Re rata ho u kōpa tšoarelo ka nete bakeng sa tšitiso leha e le efe kapa pherekano eo e ka nang eaba u bile le eona puisanong ea hau le rona haufinyane. Re nka litletlebo le mathata afe kapa afe ao re a fuoang e le a bohlokoa haholo, me re masoabi haholo hore ebe re ile ra hlōleha ho u fa tšebeletso e ntle e neng e u tšoanela. Ka kopo tseba hore re ikemiselitse ho etsa sohle se matleng a rona ho rarolla mathata afe kapa afe le ho a lokisa. Re ananela tšepo ea hao ho rōna me re rata ho etsa sohle seo re ka se khonang ho tsosolosa tšepo eo. Hape, ka kōpo amohela tšoarelo ea rōna e tiileng me u tsebe hore re masoabi e le kannete bakeng sa ho soetseha leha e le hofe ho re bakileng. Ka nete, Moemeli oa Khampani 