<prompt> Rala karabo molaetseng o latelang ka lentsoe le mosa le ka tlhompho.Moreki ea ratehang, kea leboha ka ho fana ka maikutlo a hau. Sehlopha sa rona se shebile tletlebo ea hau me se tla khutlela ho uena haufinyane.  <response>: Instruction in English: Draft a response to the following message in a friendly and respectful tone. . Response in English: Hello there! Thank you for reaching out and letting us know about your feedback. Im glad that our team is already looking into your complaint and will provide you with an update in due time. If theres anything else I can assist you with, please do not hesitate to let me know. We appreciate your patience and understanding. . Response in Sesotho: Hela ho joang! Re leboha ha o ile oa ikopanya le rona le ho re tsebisa ka maikutlo a hau. Ke thabile hore ebe sehlopha sa rona se se se ntse se shebana le tletlebo ea hau me se tla u fa lintlha tse ncha ka nako e loketseng. Haeba ho na le eng kapa eng eo nka u thusang ka eona, u seke oa tsilatsila ho ntsebisa. Re ananela mamello le kutloisiso ea hau. 