<prompt> Hlahisa mohopolo oa boiqapelo ho ntlafatsa thuto.Boiphihlelo ba bareki ho liwebosaete tsa e-commerce  <response>: Instruction in English: Generate a creative idea to improve the subject. . Response in English: One innovative idea for improving customer experience on e-commerce websites could involve the integration of a sophisticated chatbot powered by AI technology. This chatbot would be designed to mimic human interactions, providing customers with a personalized and responsive shopping experience. The chatbot could use natural language processing to understand and respond to customer inquiries and provide recommendations based on their shopping habits and preferences. It could also provide real-time assistance with order tracking, returns, and other common issues. The chatbot could be accessible through multiple platforms including social media, text, and voice, making it easy for customers to get the help they need in the way that is most convenient for them. This would significantly enhance customer experience, making online shopping more seamless and enjoyable for users. . Response in Sesotho: Khopolo e le ngoe e ncha ea ho ntlafatsa boiphihlelo ba bareki liwebosaeteng tsa e-commerce e ka kenyelletsa ho kopanngoa ha chatbot e tsoetseng pele e tsamaisoang ke theknoloji ea AI. Chatbot ena e tla etselitsoe ho etsisa litšebelisano tsa batho, ho fa bareki boiphihlelo ba motho ka mong le bo arabelang ba ho reka. Chatbot e ka sebelisa tsebetso ea puo ea tlhaho ho utloisisa le ho araba lipotso tsa bareki le ho fana ka likhothaletso ho latela mekhoa ea bona ea ho reka le likhetho tsa bona. E ka boela ea fana ka thuso ea nako ea sebele mabapi le ho lata odara, ho khutlisa, le litaba tse ling tse tloaelehileng. Chatbot e ka fumaneha ka li-platform tse ngata ho kenyelletsa mecha ea litaba ea sechaba, mongolo le lentsoe, e leng ho nolofalletsang bareki ho fumana thuso eo ba e hlokang ka tsela e ba loketseng haholo. Sena se ka ntlafatsa boiphihlelo ba bareki haholo, sa etsa hore ho reka ka Marang-rang ho be bonolo le ho natefisa basebelisi. 