<prompt> Hlalosa litlamorao tse ka bang mpe tsa ho sebelisa li-chatbots ho fana ka litšebeletso tsa bareki.nan  <response>: Instruction in English: Describe a potential negative consequence of using chatbots to deliver customer service. . Response in English: One potential negative consequence of using chatbots to deliver customer service is the potential for decreased customer satisfaction. While chatbots can provide quick and efficient service for simple tasks and inquiries, they may not be able to adequately address more complex issues or concerns. In such cases, customers may become frustrated with the limitations of the chatbots capabilities, leading to a negative experience and potentially damaging the companys reputation. Additionally, the lack of human interaction and personal touch can make customers feel undervalued or uncared for, further decreasing their satisfaction with the companys customer service. . Response in Sesotho: E ngoe ea litlamorao tse mpe tsa ho sebelisa li-chatbots ho fana ka litšebeletso tsa bareki ke monyetla oa ho fokotsa khotsofalo ea bareki. Leha li-chatbots li ka fana ka tsebeletso e potlakileng le e sebetsang bakeng sa mesebetsi e bonolo le lipotso, li kanna tsa se khone ho sebetsana le litaba tse thata kapa matšoenyeho. Maemong a joalo, bareki ba ka na ba ferekanngoa ke mefokolo ea bokhoni ba chatbot, e lebisang ho phihlelo e mpe le ho senya seriti sa khamphani. Ho feta moo, khaello ea tšebelisano ea batho le ho ama motho ka mong ho ka etsa hore bareki ba ikutloe ba sa nkoe e le ba bohlokoa kapa ba sa tsotelloe, ho fokotsa khotsofalo ea bona le litšebeletso tsa bareki ba khamphani. 