<prompt> Tšebeletso e fanoeng e ne e ka ntlafatsoa joang hore e be bonolo haholoanyane ho bareki?Litšebeletso tsa Tšehetso ea Bareki  <response>: Instruction in English: How could the given service be improved to be more customer-friendly? . Response in English: There are several ways that customer support services can be improved to be more customer-friendly:1. 247 availability: Offering round-the-clock customer support services can help address customer queries and concerns at any time of the day.2. Omnichannel support: Providing support through multiple channels such as email, phone, live chat, and social media can help customers reach out through their preferred mode of communication.3. AI chatbots: AI-powered chatbots can reduce waiting times by offering quick solutions to frequently asked questions and routine queries. 4. Personalization: Personalized interactions make customers feel valued and heard. Tracking customer history, preferences and past interactions can help provide personalized solutions.5. Skilled agents: Empathetic, knowledgeable, and friendly agents can make a significant difference in customer satisfaction. Regular training and upskilling can help agents perform better.6. Timely follow-up: Following up with customers after resolving their concerns shows that the company cares about their experience. Timely follow-ups can help improve customer retention.7. Seamless handover: In situations where a chatbot is unable to solve a customers query, a seamless handover to a human agent is important to avoid customer frustration.8. Feedback mechanism: Implementing a feedback mechanism to gather customer feedback can help identify areas for improvement and provide valuable insights for improving customer satisfaction. . Response in Sesotho: Ho na le mekhoa e mengata eo litšebeletso tsa tsehetso ea bareki li ka ntlafatsoang hore li be bonolo ho bareki: 1. Ho ba teng ha 247: Ho fana ka litšebeletso tsa tsehetso ea bareki bosiu le motšehare ho ka thusa ho araba lipotso le lipelaelo tsa bareki ka nako efe kapa efe ea letsatsi. 2. Tsehetso ea Omnichannel: Ho fana ka tsehetso ka litsela tse ngata tse kang imeile, fono, puisano e phelang, le mecha ea litaba ea sechaba ho ka thusa bareki ho finyella ka mokhoa oo ba o ratang oa puisano. 3. Li-chatbots tsa AI: Li-chatbots tse tsamaisoang ke AI li ka fokotsa nako ea ho leta ka ho fana ka litharollo tse potlakileng lipotsong tse botsoang khafetsa le lipotso tse tloaelehileng. 4. Boikemisetso: Litšebelisano tsa motho ka mong li etsa hore bareki ba ikutloe ba ratoa ebile ba utluoa. Ho latela nalane ea bareki, likhetho le litšebelisano tsa nako e fetileng ho ka thusa ho fana ka tharollo ea motho ka mong. 5. Baemeli ba nang le litsebo: Baemeli ba nang le kutloelo-bohloko, ba nang le tsebo, le ba botsoalle ba ka etsa phapang e khōlō khotsong ea bareki. Koetliso ea kamehla le ho ntlafatsa tsebo ho ka thusa baemeli ho sebetsa betere. 6. Ho latela ka nako: Ho latela bareki ka mora ho rarolla mathata a bona ho bontša hore khamphani e tsotella phihlelo ea bona. Ho latela nako ka nako ho ka thusa ho ntlafatsa ho boloka bareki. 7. Ho fana ka seamless: Maemong ao chatbot e sa khoneng ho rarolla potso ea moreki, ho fana ka seamless ho moemeli oa motho ho bohlokoa ho qoba pherekano ea bareki. 8. Mokhoa oa ho fana ka maikutlo: Ho kenya tsebetsong mokhoa oa ho fana ka maikutlo ho bokella maikutlo a bareki ho ka thusa ho tseba libaka tsa ntlafatso le ho fana ka lintlha tsa bohlokoa bakeng sa ho ntlafatsa khotsofalo ea bareki. 