<prompt> Ngola mongolo oa ho sebetsana le mehala ea bareki.nan  <response>: Instruction in English: Write a script for handling customer phone calls. . Response in English: Thank you for calling our customer service line. My name is AI Assistant, how may I assist you today?Customer: I have a problem with my order. AI Assistant: Im sorry to hear that. Can you please provide me with your order number and the details of the issue youre facing?Customer: My order number is 12345, and I received the wrong item.AI Assistant: I apologize for the inconvenience. I have located your order in our system, and I will be happy to process an exchange for you. Would you like us to send you the correct item, or would you prefer a refund?Customer: I would like to receive the correct item, please.AI Assistant: Excellent. I have initiated the exchange process, and you should receive your new item in 5-7 business days. Is there anything else I can assist you with today?Customer: No, thats all. Thank you for your help.AI Assistant: Youre welcome. If you have any further questions or concerns, please feel free to contact us at any time. Have a great day! . Response in Sesotho: Rea leboha ka ho letsetsa mohala oa rona oa litšebeletso tsa bareki. Lebitso la ka ke AI Assistant, nka u thusa joang kajeno? Moreki: Ke na le bothata ka odara ea ka. Mothusi oa AI: Ke masoabi ho utloa seo. A na u ka mpha nomoro ea hau ea odara le lintlha tsa bothata boo u tobaneng le bona? Moreki: Nomoro ea ka ea odara ke 12345, me ke fumane ntho e fosahetseng. Mothusi oa AI: Ke kopa tšoarelo ka tšitiso. Ke fumane odara ea hau tsamaisong ea rona, me ke tla thabela ho u etsetsa phapanyetsano. Na u ka rata hore re u romelle ntho e nepahetseng, kapa u ka khetha ho khutlisetsoa chelete? Moreki: Ke kopa ho fumana ntho e nepahetseng. Mothusi oa AI: E ntle haholo. Ke qalile mokhoa oa phapanyetsano, me u lokela ho fumana ntho ea hau e ncha matsatsing a 5-7 a khoebo. Na ho na le ntho e ngoe eo nka u thusang ka eona kajeno? Moreki: Che, ke phetho. Kea leboha ka thuso ea hau. Mothusi oa AI: Kea u leboha. Haeba u na le lipotso kapa lintho tse ling tse u tšoenyang, ka kopo ikutloe u lokolohile ho ikopanya le rona ka nako efe kapa efe. E-ba le letsatsi le monate! 