<prompt> Ngola lenane la lintho tseo u ka li etsang le tseo u sa lokelang ho li etsa bakeng sa moemeli oa litšebeletso tsa barekinan  <response>: Instruction in English: Compile a list of dos and donts for a customer service representative . Response in English: As a customer service representative, it is essential to provide excellent service to maintain the companys reputation and keep customers happy. Here is a list of dos and donts that can help you provide exceptional customer service:Dos:- Stay professional and polite at all times.- Greet the customer warmly and introduce yourself.- Listen actively and attentively to the customers concerns or issues.- Show empathy and understanding towards the customers situation. - Apologize for any inconvenience caused.- Provide accurate and clear information to the customer.- Take responsibility and find a solution to the customers problem.- Follow through on any promises made.- Thank the customer for their time and their business.Donts:- Dont argue or become defensive with the customer.- Dont interrupt the customer while they are talking.- Dont make excuses or blame others for the problem.- Dont provide false or misleading information.- Dont dismiss the customers concerns or make them feel unimportant.- Dont rush the customer or make them feel like a burden.- Dont make promises you cannot keep.- Dont end the conversation without ensuring the customer is satisfied with the resolution. . Response in Sesotho: Joaloka moemeli oa litšebeletso tsa bareki, ho bohlokoa ho fana ka litšebeletso tse ntle ho boloka seriti sa khamphani le ho boloka bareki ba thabile. Lenane la lintho tseo u ka li etsang le tseo u ke keng ua li etsa le ka u thusang ho fana ka litšebeletso tse ikhethang tsa bareki: Dos: - E-ba setsebi me u hlomphe ka linako tsohle. - Lumelisa moreki ka mofuthu me u itsebise uena. - Mamela ka hloko le ka hloko ho mathata kapa mathata a moreki. - Bontša kutloelo-bohloko le kutloisiso mabapi le boemo ba moreki. - Kopa tšoarelo bakeng sa tšitiso efe kapa efe e bakiloeng. - Fana ka lintlha tse nepahetseng le tse hlakileng ho moreki. - Nka boikarabelo me u fumane tharollo bothateng ba moreki. - Latela litšepiso life kapa life tse entsoeng. - Leboha moreki ka nako ea hae le khoebo ea hae. Se ke oa etsa: - Se ke oa ngangisana kapa ua itšireletsa ho moreki. - Se ke oa kena ha bareki hanong ha ba ntse ba bua. - U se ke ua beha mabaka kapa ua beha ba bang molato ka bothata. - Se fane ka lintlha tse fosahetseng kapa tse khelosang. - Se ke oa qhelela matsoenyeho a moreki ka thoko kapa ua etsa hore a ikutloe a se bohlokoa. - Se ke oa potlakisa moreki kapa oa etsa hore a ikutloe eka ke moroalo. - Se ke oa etsa litšepiso tseo u ke keng ua li phetha. - Se ke oa emisa moqoqo ntle le ho netefatsa hore moreki o khotsofetse ke qeto. 