<prompt> Sekaseka temana e fanoeng me u bolele hore na e bontša maikutlo a nepahetseng kapa maikutlo a fosahetseng.Tšebeletso ea bareki e ne e le ka tlase ho tebello.  <response>: Instruction in English: Analyze the given text and say whether it is showing positive sentiment or negative sentiment. . Response in English: The text shows a negative sentiment towards the customer service as it did not meet the expectations. . Response in Sesotho: Sengoliloeng se bontša maikutlo a mabe mabapi le tšebeletso ea bareki kaha e ne e sa finyelle litebello. 