<prompt> Litebello tsa moreki li ne li ka laoloa hamolemo joang?Moreki o tšepisitsoe ho romelloa ka mora matsatsi a 5, empa e liehile ka nako e sa lekanyetsoang.  <response>: Instruction in English: How could the customers expectations be better managed? . Response in English: In this situation, the customers expectations could be better managed by communicating the delay as soon as possible, providing clear and honest information about the reason for the delay, and offering a new estimated delivery date if possible. If a new delivery date cannot be determined, regular updates on the progress should be provided to the customer. Additionally, offering apologies, and where appropriate, compensation or a gesture of goodwill could also help to manage the expectations and maintain the customers trust in the company. It is important to handle the situation with empathy, acknowledging the inconvenience caused by the delay, and reassuring the customer that their concerns are being addressed. . Response in Sesotho: Boemong bona, litebello tsa moreki li ka laoloa hamolemo ka ho tsebisa tieho kapele kamoo ho ka khonehang, ho fana ka leseli le hlakileng le le tšepahalang mabapi le lebaka la tieho, le ho fana ka letsatsi le lecha le hakantsoeng la thomello haeba ho khonahala. Haeba letsatsi le lecha la thomello le sa tsejoe, lintlafatso tsa khafetsa mabapi le tsoelo-pele li lokela ho fanoa ho moreki. Ho feta moo, ho kōpa tšoarelo, me moo ho loketseng, matšeliso kapa pontšo ea kamohelo e ka boela ea thusa ho laola litebello le ho boloka tšepo ea moreki ho khamphani. Ke habohlokoa ho sebetsana le boemo ka kutloelo-bohloko, ho amohela tšitiso e bakiloeng ke tieho, le ho tiisetsa moreki hore lintho tse ba tšoenyang li ntse li rarolloa. 