<prompt> Fana ka mohlala oa kamoo li-chatbots li ka sebelisoang indastering ea ho amohela baeti.nan  <response>: Instruction in English: Provide an example of how chatbots can be used in the hospitality industry. . Response in English: Chatbots are increasingly being used in the hospitality industry to provide exceptional customer service and to streamline operations. One such example is their use in the hotel industry. A hotel can use a chatbot to assist their guests even before they arrive at the hotel. For instance, a guest can interact with the hotels chatbot on the hotel website, through their social media page, or on a messaging app to make a reservation, inquire about room availability and get answers to frequently asked questions. Once the guest arrives at the hotel, the chatbot can be used to expedite the check-in process and help the guest navigate the hotel. During their stay, the guest can use the chatbot to request room service, make spa or restaurant reservations or order additional amenities. Chatbots can also be programmed to provide personalized recommendations to guests based on their preferences. For example, if a guest is looking for a place to eat, the chatbot can suggest nearby restaurants that serve the guests favorite cuisine. Finally, upon checkout, the chatbot can simplify the process, ensure that the guests experience was satisfactory, and provide information on loyalty programs or future discounts. This use of chatbots not only improves the guest experience, but also saves the hotel time and resources, making its operations more efficient. . Response in Sesotho: Li-chatbots li ntse li sebelisoa haholo indastering ea ho amohela baeti ho fana ka litšebeletso tse ikhethang tsa bareki le ho tsamaisa tsebetso. Mohlala o mong o joalo ke tšebeliso ea bona indastering ea lihotele. Hotele e ka sebelisa chatbot ho thusa baeti ba bona le pele ba fihla hoteleng. Ka mohlala, moeti a ka sebelisana le chatbot ea hotele wepsaeteng ea hotele, a sebelisa leqephe la hae la mecha ea litaba ea sechaba, kapa a sebelisa sesebelisoa sa melaetsa ho etsa peheletso, a botsa ka phaposi e teng le ho fumana likarabo tsa lipotso tse botsoang khafetsa. Hang ha moeti a fihla hoteleng, chatbot e ka sebelisoa ho potlakisa mokhoa oa ho kena le ho thusa moeti ho tsamaea hoteleng. Nakong ea ho lula ha bona, moeti a ka sebelisa chatbot ho kopa litšebeletso tsa kamore, ho etsa lipeeletso tsa spa kapa resturante kapa ho reka lisebelisoa tse ling. Li-chatbots le tsona li ka hlophisoa ho fana ka likhothaletso tsa motho ka mong ho baeti ho latela khetho ea bona. Ka mohlala, haeba moeti a batla sebaka sa ho ja, chatbot e ka sisinya libaka tsa ho jella tse haufi tse fanang ka lijo tseo moeti a li ratang. Qetellong, ha o tsoa, chatbot e ka nolofatsa tsebetso, ea etsa bonnete ba hore boiphihlelo ba moeti e ne e le bo khotsofatsang, le ho fana ka tlhahisoleseling mabapi le mananeo a botšepehi kapa litheolelo tsa nako e tlang. Tšebeliso ena ea li-chatbots ha e ntlafatse phihlelo ea baeti feela, empa e boetse e boloka nako le lisebelisoa tsa hotele, ho etsa hore tsebetso ea eona e atlehe haholoanyane. 