<prompt> Etsa karabo bakeng sa moreki ea nang le bothata ka ho fana ka thepa.Moreki o rometse lengolo-tsoibila ho tlaleha hore o emetse matsatsi a 5 mme o ntse a so fumane sehlahisoa sa hae.  <response>: Instruction in English: Create a response for a customer who has an issue with the product delivery. . Response in English: Dear Customer,We are extremely sorry to hear that you have not yet received your product, despite waiting for 5 days. We understand how frustrating this delay can be and we apologize for any inconvenience caused. Please be assured that we take this matter very seriously and we are committed to resolving this issue as quickly as possible. Could you please provide us with your order number and any other relevant information, so that we can look into this matter and get back to you with a prompt resolution.Once again, please accept our sincerest apologies for the delay and rest assured that we will do everything we can to ensure that you receive your product in a timely manner.Thank you for your patience and for bringing this to our attention.Sincerely,Your NameCustomer Support Representative Company . Response in Sesotho: Moreki ea Ratehang, Re masoabi haholo ho utloa hore ha u so fumane sehlahisoa sa hau, leha u emetse matsatsi a 5. Rea utloisisa hore na tieho ena e ka ferekanya hakae, me re kōpa tšoarelo bakeng sa tšitiso efe kapa efe e bakiloeng. Ke kopa re tiisehe hore taba ena re e nka ka botebo me re ikemiselitse ho rarolla taba ena kapele kamoo ho ka khonehang. Ka kopo, o ka re fa nomoro ea hau ea odara le tlhaiso-leseling efe kapa efe e nepahetseng, e le hore re ka shebisisa taba ena me re khutlele ho uena ka qeto e potlakileng. Hape, ka kopo amohela tšoarelo ea rona ka tieo bakeng sa tieho me u kholisehe hore re tla etsa sohle seo re ka se khonang ho netefatsa hore u fumana sehlahisoa sa hau ka nako. Ke leboha mamello ea hau le ho re hlokomelisa sena. Ka nete, Lebitso la Hau Moemeli oa Tšehetso ea Bareki Khampani 