<prompt> Ngola karabo ho moreki ea belaelang ka thomello e fosahetseng.Re fumane thomello e fosahetseng me re hloka ntho e nepahetseng ASAP.  <response>: Instruction in English: Write a response to a customer who is complaining about the wrong delivery. . Response in English: Dear customer,Were sorry to hear that you received the wrong delivery. We understand how frustrating this can be and would like to apologize for the inconvenience this has caused. Please rest assured that we are here to help resolve this issue in a timely manner. Would you be able to provide us with your order number and the details of what you received so we can investigate and take the necessary action to correct this mistake? We will do our best to ensure that the correct item is delivered to you as soon as possible.Thank you for bringing this to our attention and once again, please accept our sincerest apologies for any inconvenience that this may have caused.Best regards,Customer support team. . Response in Sesotho: Moreki ea ratehang, re masoabi ho utloa hore u rometsoe hampe. Re utloisisa kamoo sena se ka ferekanyang kateng me re ka rata ho kōpa tšoarelo bakeng sa tšitiso e bakiloeng ke sena. Ka kopo netefatsa hore re mona ho thusa ho rarolla bothata bona ka nako. Na u ka khona ho re fa nomoro ea hau ea odara le lintlha tse qaqileng tsa seo u se fumaneng e le hore re ka batlisisa le ho nka khato e hlokahalang ho lokisa phoso ee? Re tla etsa sohle se matleng a rona ho netefatsa hore ntho e nepahetseng e tlisoa ho uena kapele kamoo ho ka khonehang. Rea leboha ka ho re hlokomelisa sena, me hape, ka kopo, amohela tšoarelo ea rona ho tsoa botebong ba pelo bakeng sa tšitiso efe kapa efe e ka nang eaba sena se e bakile. Mahlohonolo, sehlopha sa tšehetso sa Bareki. 