Below is the list of tables from the database along with their columns and datatype. Need to generate an accurate SQL query for the question.
Only use the columns present in the respective table. Only use the columns which are required to generate the SQL query. Only use table joins if required and not otherwise.

### Tables ###
TABLE: CREATE TABLE product (product_name VARCHAR, product_id VARCHAR)
TABLE: CREATE TABLE staff (staff_first_name VARCHAR, staff_last_name VARCHAR, staff_id VARCHAR)
TABLE: CREATE TABLE problems (product_id VARCHAR, reported_by_staff_id VARCHAR)

### Question ###
Find the first and last name of the staff members who reported problems from the product "rem" but not "aut"?

### Accurate SQL ###

SELECT T3.staff_first_name, T3.staff_last_name FROM problems AS T1 JOIN product AS T2 JOIN staff AS T3 ON T1.product_id = T2.product_id AND T1.reported_by_staff_id = T3.staff_id WHERE T2.product_name = "rem" EXCEPT SELECT T3.staff_first_name, T3.staff_last_name FROM problems AS T1 JOIN product AS T2 JOIN staff AS T3 ON T1.product_id = T2.product_id AND T1.reported_by_staff_id = T3.staff_id WHERE T2.product_name = "aut"