Received wrong item for a second time. Not happy with Ace Hardware. The item I ordered was not even in stock and they sent me the wrong item twice. I asked for my money back and they told me that they would refund me my money as soon as they received the item back. It took them 2 1/2 days to refund me my money. As far as I was concerned I should have been refunded my money right away, it was there screw up not mine. Ace Hardware is still advertising a product that they don't even have. The White Mountain ice cream freezer's are a good product. I just have major issues with Ace Hardware. Don't order anything from Ace Hardware, they have people their that don't know what they are selling. I think I should rate the company not the product. I stand behind White Mountain Ice Cream freezers, they are a good product.