I owe a coffee machine Bosch Benvenuto Classic Thermoblock. Bed maintenance from Bosch and machine is really not good...When grinding the coffee it smells burnt plastic and the coffee tastes de same. Sent it to Bosch under guarantee, they said the machine was perfect and I had to pay EUR 70 for having asked for it to be fixed (had to pay for a taxi, so to say).I complained to the Bosch HQ and did not even got a reply.My advice, buy any other machine but NOT Bosch.