I bought Rosetta Stone Japanese and Spanish (Latin America) in the last couple of years. I found them (particularly Japanese) a bit difficult. Last week in an airport, a Rosetta representative said I needed the new version - it is very much better. I called Rosetta Stone and they offered me a price of $399, $100 off of $499. This is a pretty harsh upgrade route and left me disappointed. I am not the US Government or an institution, just an individual trying to better myself and this is way too expensive. I can return original disks for the upgrade. They have not quite worn out. Perhaps an updgrade with a media fee of say $25 would be fair. Their policy is not a fair policy and I cannot recommend anyone do business with Rosetta Stone.