Sigh, I have had many of these problems myself & have managed to compromise. The filter door, no matter how secure it is and even after hearing the 'click', mid brew, usually while I am in the shower, it pops open..I come out to a puddle of hot coffee leaking over the counter to the floor. I have been forced to use a work around.Freezer tape. It secures the door shut but really looks classless. We remove it after the coffee is done & when not in use. My biggest problem aside from having to mop up coffee, is removing the grinder basket. I have resulted to removing the filter basket turning the coffee maker upside down trying to remove the blades and was forced to run hot water thru the grinder basket down thru the screen because it was clogged,(HUMIDITY!) and this while trying to keep the filter door and sliding mechanism open...I have the Owners manual and it only says remove the grinder basket....Does ANYONE have any help!?????