While having read the reviews for many products on Amazon to help me decide on a purchase, I have never written one. I feel like I must submit one, now, for this product. The quality is poor. If there is a competing hd dvr out there that can be used with Directv, I would recommend that one. It can't be any worse. Having had Tivo (and still do), this dvr is horrible in comparison. It frequently is unresponsive and the controls and menus are clunky. There are even times when you press a button once and the receiver thinks you've pressed it multiple times (e.g. hit "0" once and "00" or "000" pops up). How can a receiver be unresponsive one minute and then overly responsive the next?! It is so bad that I am contemplating dropping Directv and going back to cable. Yes, I said it. I never thought I would consider subscribing to cable again until this dvr came into my life.