I used the original Venus razor for years, but lost it, so I decided to 'upgrade' to the Venus Divine...and I've regretted it ever since. Even with a brand new razor head, it consistently pulls hair instead of actually shaving it. Even then, what little parts do feel shaved, are completely raw with razor burn. I've used it through 3 brand new razor heads, figuring maybe the first one I used was defective, but it's been bad with all three and I'm finally done with this product. It's going in the trash and I'll be purchasing a different brand.