Placed order online April 03, 2011. Informed Delivery Estimate: April 07, 2011 - April 12, 2011 Billed April 6th yet when the order arrived Tuesday, April 12, 2011 it was 100% damaged.Contacted seller Requested full refund recieved email next day and informed to ship back damaged item (done) then next day received email to dispose of item, too late already sent back.Emailed again asking for refund, emailed back replacement on its way, asked for status, received email stating replacement sent ups ground, finally recieved replacement item April 21st 2011 and again item damaged.Contacted seller again Requested full refund. Received email looking into it, emailed stated replacement maybe coming. Requested full refund. April 24th refund recieved.Sorry cannot recommend buying from seller when they are Unable to ship items undamaged.Good I got my money back yet a waste of three weeks of my time, I still need the item so am just going somewhere else.