I needed this thermometer for Thanksgiving and paid axtra for overnight shipping. It was due on the Tuesday before the holiday.Weather or plane equipment caused the delivery to be one day late, so it arrived on Wednesday, still in time. Even though Amazon was not at fault, they still credited me my shipping costs, and I was able to fry my turkey at the correct temperature. It was delicious!This is the second time in a month that Amazon has "WOW'd" me. My son's 11-month-old Kindle quit functioning. I called Amazon, and they promised a free replacement would come in two days. I thought I couldn't be more impressed by their service until the replacement Kindle actually arrived in less than one day!Amazon says they want to be known for their customer service. They just don't "Talk the Talk". They "Walk the Walk". Thank you!