I bought the Zen last week, quickly charged it, and have been enjoying it ever since. It was very easy to set up and has been very easy to transfer file to it. The software seems alright and the performance has been great. I have about 5GB already on it, and expect to put much more on it. The battery seems to last as promised. The only critique is being unable to find the FM Wired Remote for it. Everyone seems to be out of stock. Highly recommend.