This product worked well, until it stopped working. I used it for a couple of years, then it stopped functioning. I attempted to contact customer support to get it repaired, and was very disappointing with the results. Not only will they not give you any information on how you might get it repaired locally, the only repair option available is for you, the customer, to ship this heavy item to their southern California address. Believing that getting it fixed would still be cheaper than a new unit (and environmentally better) I shipped it via UPS, which costed $40. After about a week, I get a call from their customer service saying the unit was unrepairable. No explanation, no description of the problem. Of course I left it with them instead of losing more money. Yes, the unit worked well, but I will NEVER PURCHASE ANYTHING AGAIN FROM THIS MANUFACTURER. THEIR CUSTOMER SUPPORT IS TERRIBLE! Pay the extra money and buy a product you can get fixed.