I purchased this bag for its versitility and rugged construction. It worked great for my limited travel until my last trip. The metal shaft of one clip broke while I was walking through the airport. To me, this is an obvious defect. I was wearing it as a backpack at the time and had to carry it by the bag's top handle. It's still usable that way, but as a woman, I want a strap and prefer the backpack configuration for even weight distribution.Although the bag is roomy and has lots of compartments, it's not light even when empty, so I didn't load it down. Without the use of the strap, it's now useless and Amazon's return policy for defective products is really bad once you pass the 30 day return policy window. I've had the bag 4 months and used it during 4 business trips to carry my laptop, iPad and miscellaneous cords and connectors.I would not recommend this bag. The defect in the rotating clip shaft makes it unreliable and a poor value.