this arrived with the on/off switch dangling and the black square rim you see surrounding it on the right with the blue on/off switch loose and falling inside the case. bought 3k even though vacuum is only 2.5k or so and with only about 5 uses (under 15 min each since only 1br apartment) it stopped functioning. the model is not supposed to have a fuse so there isn't a way i know to fix it. if anyone has suggestions, would be keen to hear them. also, the multiple adaptor is flimsy and sometimes would spark when plugged into the outlet. i never felt save with it plugged in after use so that it was always disconnected from the outlet after use. don't waste the money on this brand!