Sadly, I have to add my voice to other customers who have received a defective Powerbook. Apple puts incredible thought and sophistication into design and form factors, but judging by my experience and what others have posted, something has gone wrong with their QC.When I opened Apple's beautiful packaging, I found that the finish on the laptop's lid suffered from several small imperfections (the aluminum was pitted in one spot and in another place had an uneven, almost scratched look.This was annoying, to say the least. But I decided I'd overlook these small flaws, as they were purely cosmetic. What I couldn't overlook was that the battery wouldn't charge! Others in this forum have noted that their new machine came with a dead battery and flawed screens. My screen was gorgeous, with no dead pixels or other flaws. But the combination of the flawed lid and dead battery was too much for a $2,000 purchase, so I'm (sadly) returning the Powerbook to Amazon.