We registered for this high chair and received if as a gift. After spending four months in the attic, we put it together. Everything was great with it, but the seat wouldn't lock in the upright position. Everytime you would recline it upright, it fell right back down to the lowest position. We took it back to Babies R Us where it was purchased and even the manager couldn't figure out how to fix it. That part of the seat already comes put together, so it's not something we screwed up. We exchanged it for the same chair so we'll see if that one works out better. If not we're going to a different model. Other than that, we like the chair and it's features. It's just a major hassle to have to put the whole thing together, only to find out that it's defective.