Had an earlier version of this model and we loved it. This model was purchased in Sept 10 and it lasted until Feb 11 - WOW 6 whole months! Do we really live in such a disposable society? It worked great for 6 months and then one day completely stopped, just dropped dead out of nowhere. Tried taking it apart but no success. Once you get the housing off you can't go any further to see if a wire came undone or something else ridiculous. Very disappointed, feel like I have no options for return either. Is anything built well anymore? I really don't think so.