I purchased this dinnerware set for my daughter for Christmas. It arrived with broken plates. I returned the order and ordered a replacement set. It arrived with broken plates, so much so that I didn't even open the box, I could hear the broken pieces when I brought the package inside the house. I've ordered quite a few Pfaltzgraff items in the past, and have never had a problem with broken dishes. I would not recommend this item because of this problem. I'm not sure that I will order anymore dishes from Amazon if this is the way they will arrive.