I've had this cord for a few years . It worked good , but when the ground plug fell out i realized that the home depot and lowe's stopped selling them . I have been e- mailing coleman cable ( found they made this )and never have gotten a reply . Now I know why the big stores don't sell them . There is no customer service ! Maybe this review will get their attention . Buyers beware of these people . When I bought this I thought there was a warrentee . Guess not !