I am returning this Memorex label maker with great frustration!!!!! I have window's 7 32 bit. Everything should work, I could not calibrate the settings. I downloaded the calibration sheet, tweeked, tweeked and tweeked with no improvement, used a ton of ink!!!!! Some of the reviews said put settings at 0 0. I did everything. So, I don't know what to tell you readers. It is not intuitive or compatible with window's 7 32 bit. The instructions are very vague and the help just sends you back to home base. Memorex LabelMaker is not for me. I am returning it :(