used it about twice....worked GREAT !3rd time it stopped spitting out the water and cleaner...had to resort to pouring the solution onto the carpet and then using this machine to suck it up...worked great that way but doesn't that defeat the purpose? Oh, but it also gets clogged really really easily.I am shopping for a bigger and better steam cleaner...and one that heats up the water itself...You get what you pay i guess