I have been using Exuviance products for a couple of years now and have been very satisfied and feel I have found my skin care products that I intend to use for the future. But, unfortunately I had a bad experience when I ordered the products from Amazon.com(through a dealer called Impossible Discounts)- Rejuvenating Treatment Masque, Hydrating Eye Complex and Clarifying Facial Cleanser. All three products were dirty and did not come with any outer box or sealing. Actually, the products looked used! I have sent this complaint to Exuviance, but have not got any reply and now it is two months since I sent the complaint.. I am afraid that I will not buy Exuviance again nor buying at Amazone again after this incident.