If you use Internet Explorer 6 the cd burning software DOES NOT WORK! As soon as you attempt to drag files or copy an entire cd you will get a "illegal operation" notice and the program will close. You cannot burn a cd. The troubleshooting guide will tell you to uninstall IE6 and use an earlier version. After much e-mail correspondence their tech support (a JOKE) will tell you the same. They say they are aware of the problem but really have no fix! By the way if you review their own system req's they say that IE 5.0 or higher is req'd. Sales and tech support are on different planets!