Same problem as many others. The month after warranty expired it wouldn't open and said "BLOCKED". I called and was told to unplug it and press "ON" when replugging. "BLOCKED" again came up. It does not even have screws you can unscrew yourself without special tool. I lost hours of recordings when it would shut itself off during record or play modes! Over priced even if it did work for more than a few months.I'll NEVER buy Magnavox again because of bad product and run around service guy who said "It is probably past warranty, they all should be" It shouldn't have been on the market.