I ordered this vacuum because it was highest recommended by the Good Housekeeping Institute. Although expensive, I figured it was worth the investment. What a disappointment! It is extremely heavy to manouvre on carpets, although it picks-up well on them. It is hopeless at picking-up on hard-wood floors... I have reverted to a dustpan and brush! The second time I used this vacuum, the holder that supports the extension wands broke off, which meant it could no longer store the tools. Although Hoover supplied a replacement part, this did not fit and had to be modified by my husband. Overall verdict? Save your money and buy cheaper!