The item is very solid and seems to be working very well. I find the combination a bit strange, in that you pick a series of numbers, but you cannot assess what order you enter them in (i.e. 12345 can be entered in in order to open the box). Other than that, it is a great item.***UPDATE****5 months later I am standing outside at 3 a.m. locked out of the property I bought the lock box for. The box won't open despite entering in the correct code. We finally had to enter the code, then hit the lever with a rock to pry the box open. Very frustrating that it broke so early on. My original review was *****, but that was when it worked....