I had already owned the Professional Home Design and was never able to master it. Then came along the 4000 series and based on advertising claims it sounded like it would be more user friendly. WRONG. I purchased the 4000 as an upgrade which still cost over $100 and that was through on-line download. This is the hardest, most confusing and disapointing software I have ever tryed to use. My background is computer software training, and I could not come close to figuring out this software. The written/text support is vague and does very little to help you navigate the program. Between the 2 softwares, I am out about $300. The worst freeware has to be better then Punch! Software.