Previously purchased Sopranos complete set from another third party retailer and found that the quality of the discs were very poor and some would not read at all. After communicating with the retailer concerning the defective product THAT retailer decided to ignore me after promising a refund. Had to contact Amazon for help. Amazon came through and got my money back. Thank you Amazon! Recently purchased Sopranos complete series from RDEAN2009. Quality was great however I discovered that one of the discs was missing. Contacted seller and he responded immediately saying he had never heard of this happening before but that he would open another set and send me the missing disc. Received disc in 5 days. Nice to do business with an honest retailer. Thanks RDEAN2009....