Have been using Quicken for MANY years. Was tempted to buy Quicken 2004 but after reading the reviews decided to stay with Quicken 2002. It has bugs but at least I know where they are.I recently ordered Quicken checks... What a pain... the on-line software did not work and the first guy that I talked to in India could not speak understandable english. However, the second person was able to help me spend my money.I will never buy another upgrade from Intuit again. I hope that by boycotting them they will get the message. If enough of customers refuse to buy maybe they will do something about their poor quality products and services.