I got mine and used it about twenty minutes after getting it. Stuck it in the closet while I set up my studio. . . Couple months later pull it out to work on some piano stuff for a covers gig and, lo and behold, the magic blue screen.In the midst of trying to get support on it and it appears to be working. Stinks having to pay UPS to send it to NJ, but that's cheaper than getting another controller...I don't know how widespread it is, but I've seen cases across the Axiom line. Seems like Avid is doing repairs though.So, other than not working at all, this is a great controller. I'll follow up once I get to use it for more than Mary Had a Little Lamb on my laptop.Beware