This phone is overpriced at anything except free. I bought a Uniden product because of other wonderful experiences I have had with them. This product is a definite exception. The phone quality is alright, but I find myself frequently asking people to repeat themselves because the loudest volume still is not very clear. The worst "feature" though is remote answering machine access. I cannot check messages when calling from a cell phone and I can check messages about 2 out of 10 tries when calling from another land line. I wish I had bought another phone. See also reviews for this model number but without the dash between EXAI and 978.