Cons:1. Speaker is not loud enough compare to any Motorola speaker phones.2. Too small to hold while talking.3. Small keypad.4. Screen display always on while talking. It will eat the battery out if you make a long call. The trick is to hit any navigation keys the screen will go off, but what if you have to enter some key response while making call.5. No alarm ringtone.6. Earsets feel funny in the ears, i dont know if it will damage to our ears or not (too loud and too close to the ears).7. Small speaker output at the top the phone compare to other phone.8. No separate headset output, it shares with the charging slot.Good:Look at other people's reviews.