all in all a mediocre media player that will give more frustration than satisfaction. you'll get by with it, but there are many shortcomings within the device and its syncing program that will probably drive you nuts. its biggest flaw, though, is its WMV-only video playback. i've yet to find a decent program that can convert a DVD, MPEG, AVI, etc. etc., into an exceptional WMV file. granted conversion can be done via the (zune) program, but this can take hours on end to achieve.for almost $100 less than the powerhouse iPod, i guess you can't expect too much. if you got the money, stick with the superior alternative. if not, tread carefully and be aware that while a zune does its job, it doesn't do it very exceptionally.