Bought this as my second Skype speakerphone. As expected with Polycom products, it's well made. What I was skeptical about was the quality, yet using it in a loud office with multiple callers was no problem.My only quibble is the software: it takes over your Skype. I use a headset most of the time, but Skype always wants to use the Polycom; you have to change audio sources when you start up to teach it to ignore the Polycom. Even then, it annoys you with every inbound or outbound Skype call that the Polycom is not currently the default. Yes, you can plug headphones into the Polycom, and use the mic on the speakerphoen instead of a headset, but that gives the caller the speakerphone effect regardless.Overall, however, great product.