I purchased this product as a spare. I left it in my garage in the box and when I needed it because my other unit failed, it had been a few weeks over a year since its purchase. I plugged it in and the fan worked the display functioned, everything appeared fine. The unit never produced an ounce of water. I called the warranty people at the company, and they were unresponsive and curt. Said if I mailed the unit at my expense 800 miles to some service center that they might cover the parts depending on which parts had failed. Do youself a favor and look at another brand of dehumidifier.