We have owned this toaster for about 4 years and it has been consistent, I will give it credit for that! However, it is extremely slow to toast, I am talking 4 or even 5 minutes. The resulting toast is also unevenly toasted. It has been like this from day 1, I suppose I should have returned it. Instead I am giving it to my daughter for her college rental and buying me a new one. And it will be a different brand.