I got this item and watched it right away. The last episodeon the 2nd disk skipped really badly. Unable towatch the last 15 minutes. Sort of a problem since I have never seen the episode before. Then the third disk had random little skips. I contacted the seller and was told send it back and I will refund it no problem.I was very happy and impressed with the service. I mailed it back on 9-12-11. Havent been refunded. Contacted the seller, he asked for my tracking number, I dont have one since I shipped it USPS from my job. Never heard from the seller again. I have emailed him several times. Looks like I have no product and Im out about 30.00. Wont order from this seller again. I was very cooperative and gave many chances to right the wrong.For the record THIS SEASON OF DEXTER IS AMAZING. The parts we saw were amazing!