I have had more trouble with this software than any other software I have purchased. The online backup is a joke. I bought more online storage space because I received a message saying I needed it, but then I could never get it activated. Whenever I try to backup online, I get a message telling me some of the files could not be backed up. Tech support was useless. My computer has been "acting up" ever since I installed this software. Don't buy this product; you'll be sorry if you do.