I have owned the original Palm, the Palm V, and 2 different Clié from Sony (when available) and then I changed to the Palm TX.I had problems with its software because it crashed very often. After that the SD/MMC card drive did not read the sticks. So I took it for repairs.They didn't fix it the first time around, just shipped it back. I sent it again and they returned it with the problem solved but now the screen made a horrible squeak when ON. I sent it back three additional times, always with the promise of a new unit, but I somehow seemed to receive the old one everytime. To make a long story short, they took 2 COMPLETE MONTHS to deliver a new PALM.I decided to get rid of it right away.