I ordered the product shown but received a hard plastic briefcase without the wheels, extensible handle or soft side-pouch shown. On my second phone call to eBags (the first was not returned) I was informed that Amazon had failed to remove the listing when the product was no longer available. They have provided me a return authorization.I was disappointed they would not take responsiblity for failing to call me back, failingto monitor their Amazon listings, or for sending me something different from what I'd ordered. I'm not aquainted with the concept of an approximate inventory.