When my carafe to Braun KFK500-BK Aroma Delux 10 cup maker got broken, I searched the internet for the Braun name and up came the picture of the coffee maker and carafe replacement information. It was shipped immediately and saved me from using a years old too small drip coffee maker (never throw anything old away - you might need it) while I waited for the rplacement. Thanks to Amazon.com I had the carafe within four days.