After using the Printer, which is a nice unit, I had numerous Software related functions that did not work on the Printer. I called HP for some help but found their Tech Support to one of the worst.I spoke with two (2) different techs who could not solve the problem and told me to contact Microsoft.I spoke to Dell and Microsoft who both spent time trying to solve the problem and both agreed that the problem was strictly an HP problem.I never solved the problem and returned the Printer to Amazon for credit.I am now using a Dell printer with no problems.