This is a well made product that delivers on all it promises.It holds my 42" plasma TV securely and allows it to swivel so that it can be seen from a number of different angles in my hard to set up room. But as importantly, this company has outstanding customer service. During our first attempt at installation we broke one of the pieces. Not only was the Sanus support person knowledgeable about exactly what piece needed to be replaced, she called later to say that the company was concerned that the replacing just the broken piece wasn't sufficient and that they were sending me the assembly it was attached to. It arrived quickly and it is now installed and working well. In this age of poor service, Sanus is a breath of fresh air.