No response after repeated e-mails regarding quality of merchandise and the response about not receiving it in a timely fashion was that they were having trouble getting it from the manufacturer. In other words they were selling an item they didn't even have, and it was of sub-optimal quality. The 25 yard roll was actually several smaller lengths which raised my cost per item for resale, and some of the pieces had large holes and runs in them making them entirely unusable. I will not buy from this company again.....there are far more reputable sellers out there who sell what they advertise and stand behind their product.