I had purchased the very same slippers years ago in the same exact size. When I received yours and tried them on, they seemed short, but I thought, maybe, because they are new, they need to be stretched. Was I wrong! Then I thought if I turn them inside out, I could trim away some of the rubber. Naturally, I cut a hole in the seam. By that time it was too late to do anything with them. I felt, I couldn't return them, so feeling totally disgusted, I put them back in the box and returned to wearing my old ones. I m not critical of Amazon, but I am critical of Daniel Green - there should be more quality control!