All of the pitiful reviews are TRUE. Bad grinding of beans. My grinding cup froze on, then it started to melt down the plastic in the base of the cup. I used it 3 times. That's $10.00 per grind. Save you money,,, this product is absoulutely defective in design. Cuisinart should refund everyone who purchased this Coffee Grinder. My rating is actually a ZERO, but the reviewing site would not accept a ZERO.