This is the worst phone I have ever own. great camera/ camcorder but the reception is always breaking up. When I went to customer service in Verizon, this representative accused me of holding the phone incorrectly and I should re-program the phone ever time I come out of the subway!! Just that along tells you what a bad phone it is. The ringtones are awful. and to get decent ringtones you have to pay for it???This is the last time I'm getting a Samsung phone!