This slide was great fun while it lasted. After about 5 uses a seam tore rendering it useless. Since the box said do not return it to the place you bought it,(Leaps and Bounds)I called the manufacturer.I was on hold for 50 minutes and then got a busy signal which changed into a recording that said they closed at 5:30.(It was about 5:20) I called Leaps and Bounds and they refunded my money no problem because it was out of stock.(Luckily)I thought it was probably an isolated incident til I read the review above.