My NAS200 stopped working after two years, it would not power up. Cisco/Linksys would not provide any support - you cannot talk to them or get on-line support without paying after the warranty is up. A reputable company would want to find out why the device would fail so soon. I wasn't expecting them to fix it, but I did expect them to want to keep me as a customer (I will not purchase anything from Linksys to replace it).