could someone please explain to me why in the hell my drive opens and closes none stop ever since i install this horrible drive. as soon as i installed it, it started this. it finally stopped opening and closing but when it stops the door stays open. what in the world is going on with this P.O.S. product. no contact info to be found anywhere. the product does not work because the door is wide open and if you try and shut it, it starts opening and closing again. could someone tell me what is going on. thank you, michael