I just read "It's Okay to Ask'em to Work" and it's the most practical business book I have ever read! Every page contains something I can take away and put to immediate, practical use in the workplace.I particularly like the author's way of summarizing key points into simple,easy-to-remember maxims that help me retain the information.Some of the maxims I found most helpful: 1)Paint a Clear Picture of the Target, 2) It's Okay to Ask 'em to Work, 3) Life is Mostly Packaging, 4) Everybody Wasn't Raised at Your House, and 5) You Don't Have to be Mad to Give Corrective Feedback. (I also liked "The Madder You Get -- the Dumber You Are! ")I wish Frank McNair would write a book on sales, or parenting for that matter!Buy this book and read it! You'll be glad you did!