I ordered a black 30gb ipod 5.5 generation referbished. Came a day late. No big deal, atleast i finally got it. They gave me a white one, wont make a big deal out of it as long as i can listen to music. Had minor scratches, i expected that, i mean im not spending $200 on a brand new one that crazy. But what really made me mad is i finally figured out how to music on it and got to test it out and the stupid head phone jack is screwed up so i can only listen to one side of the headphone. I went through 3 fully working headphones hoping I didnt have to send it back. I thought it over... And this isnt what i paid for! So im sending it back and giving them a second chance to get my order right.