Ordered clock to give as an anniversary present. We put the batteries in it and the chime and pendulum worked but the clock did not work. Sent it back, received a replacement. Opened up the second clock, this time the clock and chime worked, but the pendulum made a loud sound like gears grinding and even the clock was loud. We are sending second clock back. I would not recommend this clock at all. If they had a negative rating, I would certainly give this a negative star rating. Did not try for a 3rd clock.