I love KitchenAid however I am not happy with this product. After using my blender for around a year, off and on, I noticed that it had developed a leak on the bottom of the polycarbonate jar. When I call KitchenAid they assured me that this was unusual so I went ahead and ordered a new jug. It took months for the new jug to come in and when it did I noticed that they had changed the design on the base. I assumed they fixed the problem. When I went to use my replacement jug today I noticed that it to has developed a crack in the side, by the handle. Needless to say I am not amused. I am now looking at buying a new blender with a glass or stainless steel jug. Save your money and buy a different model.