This Garmin worked wonderfully for the first two days it was in my car. It was simple to use, friendly and changed my whole driving life. It did for my sense of direction what my cell phone did for my number retention so many years ago. Then suddenly it stopped working and merely "searched for satelites" all day long. I called the difficult to find 800 number, waited 45 minutes for a costumer service representative and mailed it in for service. I was informed that I should have in back in about three days. I was skeptical, but hopeful. It's been two weeks and I've heard nothing from Garmin. I still wait with bated breath to have this ingenious little directional voice back my everlost VW.