Bought this unit a few weeks ago. It came damaged but still works. I can relate to the big spot of water on the floor. It was very humid this past weekend and all of a sudden I couldn't adjust temp, adjust fan, etc. Then I found out the remote made it work ok, BUT that's the night it dumped on the floor. So, what, I can't operate the unit properly and cool the room if it's too humid?? Call me stupid, but now I have to empty the water out of it?!?! Let me know if the hose/clamp idea works - I may need to do that! I would think twice about getting another unit like this. Or buy it local so it's easy to return!