William Glasser's book provides valuable insight into the dynamics of parent-teen relationships, and he offers a jargon-free approach that focuses on building the relationship. Glasser offers no magic formula, but parents reading this book will gain a better understanding of their teenager, and, more importantly, begin to understand why the things they are doing now aren't working, and what they might be able to do instead. When neither permissive parenting nor "tough love" have worked (they seldom do, in the long run), this book offers a third way. After reading it, the approach just makes so much sense: at its core is a fundamental approach to all positive relationships, in fact.