this is a gorgeous piece that i bought for my mother as a christmas present. I am positive that she will love it! it came very quickly and everything seemed to be in order. i chose the send as a gift button so that i can have a free message written on it but the message was written on something resembling a receipt. that was kinda of disappointing but i guess thats the quality of free :) also the pendent is smaller than the pictures shown so i put up my own. i hope they help someone in the future. other than that i was very pleased with this purchase and will definitely be buying from them again