This product has given me more grief that I could ever imagine. Installing the product is pretty easy, and it is recognized in "My Computer". But getting the software packages to recognize the CD recorder is the major problem. I have bought 3 different CD recording software packages, downloaded all the software updates which are 'supposed' to deal with the recognition problem, and the software still does not recognize the CD recorder. So, the bottom line is, a very useless product! VERY useless indeed.But looking on the bright side, if you want a second CD-ROM to add to the one you already have, it works great!