I liked the towels. The problem was I received only 3 units of the 4 I have bought and properly paid.When I made a bad review of this situation, I received an email from Amazon saying my review couldn't be accepted because I wasn't talking about the towels themselves. Well, towels are very good ones.The problem is there's no way to communicate with a human being at Amazon and solve a real problem.They instructed me to go to the Amazon feedback section, but believe it or not, my order of towels has mysteriously disappeared from my list of orders. Hundreds of other of my orders were there except the one they already knew I had problems.Very disappointed with the service and the customer support. Far away to be a transparent and "problem solving" attitude