A T-mobile station in Milpitas California charged me $200 for this phone,(...) Shame on me.I used a Treo 270 before (more on that elsewhere) and this phone as a PIM is a joke. The Samsung software just does not work consistantly. It has crashed my XP system twice (blue screen of death)It is a cute phone, and is flexible in tune download for ring tones, and I like the AIM interface.