If there was a minus-star rating, this would get it! It doesn't heat evenly (if you are lucky enough to get it to heat at all), is NOT non-stick, and won't clean at all! The first time I used it I could not get it clean without scraping off the so-called non-stick surface, which wasn't non-stick. The second time it quit heating in the middle of making pancakes. I jiggled the plug and it finally heated (unevenly) again. The third time I tried to use it even jiggling the plug couldn't get it to heat. It now resides in my trash can! I can't tell you just how bad this piece of junk is, but my opinion is that Black & Decker should just fold up shop and slink off into the night.