I can't believe this horrible vacuum has so many 5 star reviews. This vacuum is a piece of junk. We have had it for over a year now, but never use it, because the first week of use the rug attachment locked up and continuously locked up after every second use. We have long haired cats, so we do have a little extra hair to vacuum up, however it should not cause a brand new vacuum cleaner to lock up every second time it was used. It also doesn't even get down to the carpet dirt. It barely get the dirt that is sitting on top of the carpet! This vacuum is made with flimsy plastic pieces and was the biggest disappointment we have ever purchased!