This is my first handheld and Im not a big electronics person but this is very easy to use. I mainly baught this so I can read ebooks. Its the size of a deck of cards and it being so small is great and it has a lot of memory. Right now I have twenty-one ebooks and a dictionary and I still have plenty of memory left. I can change the font size for the ebooks so I can read it at my preference. Its colored screen too and I can save pictures on it from my computer. It doesnt have a mp3 player which is ok and I knew that when I baught it. I researched a lot for handhelds and this one seemed to fit the best and I use a lot of the programs on it that I didnt think I would use like the splash shopper and the exspense program. The reason why I only gave it four stars was because if I dont use my palm for a day or two the screen freezes and I have to push the reset button on the back. Luckily the memory is good and I dont have to redownload everything.