The manufacturer has a packaging problem. I received my initial order in mid-December, then a replacement from Amazon, and in both cases the disc was floating freely in the dvd case. I was instructed to throw out the first one, and found that the replacement had the same problem., and with this confusion I did not receive a refund from Amazon. Further, I was told that I would not be able to receive an order free from defect. I am surprised to still find this on the Amazon site. Perhaps they will work out this problem in the near future.