PLEASE...save yourself the headache! Read version7 reviews and decide for yourself if you really have the time to deal with such a program or company.I've sent Individual all the links about their customers' experience. I don't think it will do any good but I think they should know the percentage of people writing negative reviews on their products.My next site to "update" will be Cnet and Consumer Reports (if they have a section for something like this).Avoid this program at all costs. I will update you all if they EVER reply to my e-mail. However, I will not hold my breath.