So let me see if I've got this right. You put water in this pretty little glass pot, the one that cost $60 and change, you push up the mood lighting on-off switch and the water boils. Quickly. That's what happened yesterday, the first day. Today it's a different story. This is the Beelzebub of kettles -- there are no Beelzebubbles. It's now 3:31 p.m. I came home at 2:30 p.m. and turned on the kettle for a cup of tea. After 20 minutes, I plugged in the old $15 Proctor Silex and had hot water in two minutes, a cup of tea in five. I am still waiting for the Capresso to boil. It heats a little, then sulks, heats a little more, then goes, I guess, on vacation. It's not like I'm asking it to do dishes, wash windows, learn Esperanto or clean out the gutters. I do my job, why can't it?