I got this as a christmas present. I have been so disspointed with it ever since I first used it. I decided to keep it and give it a try, and have not had any luck since. It leaves streaks of water no matter how many times you go over a spot. Mine will switch the motor automatically to the wet motor and stop sucking while on the vaccum side, over and over again. I was re-reading the directions to see if I was doing anything wrong and read that the cord contains lead. This was disturbing since I have two young childre and they are constantly touching the cords of items like this while I am cleaning. If I would have seen that on the outside of the box I would never have bought it. I am going to return it and get a hoover floormate. All of my hoovers (vaccum and carpet steamer) say nothing about having lead in the cord and all work much better than any bissel I have ever owned.