I have had this iron for at least 4 years and used it on a nearly daily basis. It has worked well but is quite fragile, the rear handle breaking with it's first fall onto a carpeted floor. I continued to use it, taped together for several more years till it started developing a short, delivering a tingling of electricity to the base. At this point I dumped and replaced it with a Black and Decker D2030. I was blown away at how much better the B & D worked. The steam is amazing and the temperature seems more stable. It also seems better built and I expect will hold up better to the inevitable fall. I can see why the B & D's are so highly rated.