After only two months of use this coffee grinder began acting crazy. As soon as we plug it in it runs when it's supposed to let you press the cap to make it pulse. I called the cuisinart "customer service" line and they will replace it but there is a $10 charge PLUS you have to pay for your own shipping. How ridiculous is that? You are better off spending another $15 (which you will pay anyways between their "charge" and shipping costs) and buying a better product.