I finally had to write this review out of serious frustration. I am a loyal Dell PC customer but the 964 is a piece of garbage compared to my 6 year old HP inkjet. It sucks on print quality and uses ink like crazy. It even uses the color ink when printing black and whites!My frustration today is that the gauges say there is 1/4 ink left and I still had to replace the cartridge because the photo has streaks!Buy and Canon or HP. Stay away from this one folks!