Bought this game to play with a friend who is one of those cranky people who leaves one-star ratings because of fluke issues (see review dated November 18, 2011). Seriously, though, he is absolutely correct. The game is unplayable in online/co-op mode because of a lack of support from EA Games. In fact, their support site doesn't even allow you to chat with them because this game is not listed in a mandatory field on their form.