The phone is very inexpensive, and it shows in quality. Feels cheap, doesn't have some basic features (e.g. no memory dial), need to disconnect phone from wall to turn ringer on/off.In less than 1 month the phone broke...still rang, but no dial tone. There is a 1 year warranty, but who's going to go through the hassle of sending in a [price] phone to get fixed? So I opened it up to see what happened. There was a wire that had come unsoldered, but there was also a ribbon cable that had been cut and repaired with tape during manufacturing. Obviously not a very thorough QA process that repairs a wire with tape, instead of replacing it.You get what you pay for. Steer clear of this phone.