In the last 30 days while being fully covered by System Suite, we have been infected with two viruses. We upgraded to SS9 and now our entire network is dysfunctional and we are losing operational ability as I write this. Avanquest does not respond. Their firewall is shutting itself off and on and it is blocking addressess that are common and allowing hackers. Stay away from these folks. I'm unloading this program from 260 machines today at my own expense in order to protect my customers from this product. This is costing me thousands.....