I've had a Palm VII since about a month after they debuted -- about two years now. Compared with other handhelds, this one is horrible. It eats batteries like a digital camera. It can't use rechargeable batteries so you end up with a dying machine and a lot of lost dollars on batteries. Number two, the wireless is extremely limited. While the weather.com and driving directions apps are good, they aren't that powerful and you have to pay (...) to use the service. It's not worth it. Lastly, the design and packaging are ugly, heavy, and big. The case is plastic and it is 3x as thick as a Palm V and a little wider. All in all, this product should be skipped. The Palm V is much better and the new m500 series are leading-edge products.