I've used this kettle for going on 3 years and have never had the problems listed here. Maybe a break-in period is necessary? I'm a tea drinker so use my kettle daily, usually more than once. It quickly heats water to boiling and turns off when it reaches the correct temperature. One note: be sure to have the water cover the silvery heating element in the bottom. When my sister was visiting, she liked this so much she immediately went on Amazon and ordered herself one so it would be waiting for her upon her return.I don't write many reviews, but seeing the negative ones here, wanted to highly recommend this product and share my experiences.