DO NOT BUY THIS TOASTER. I have had this toaster for less than one year and it is in the trashcan. There are only two people using this appliance in my home- and very rarely at that. It made toast poorly- unevenly cooked - from the start. The switches and timer are set up in an uncommonly confusing arrangement. Too complicated. Then it just stopped turning itself off. Stayed on all day a couple of times and could've burnt the house down --while still making bad toast.These people need to go to china to supervise the cheap crap going into their product. I had had a cuisinart before this and it lasted about two years and cooked poorly. I am going to go back to a nice black and decker $50 toaster. Bad product bad company.This toaster only gets a star because it is mildly physically attractive and very easy to clean....otherwise I give it a big "0".