PC UNVERSE DECLINED MY RETURN BECAUSE IT WAS OPEN. THEY SHOULD STATE THAT POLICY IN THEIR CONDITIONS. IT ONLY MENTIONS SOFTWARE. THE AMOUNT WAS SMALL BUT THEY HAVE MADE BUYING IT AN EXTREMELY PAINFUL EXPERIENCE. I HAVE NO CONFIDENCE IN THE COMPANY AND WILL NEVER DO BUSINESS WITH AGAIN THEM AND WILL NEVER RECOMMEND IT. IN FACT, IT WAS SUCH A PAIN, IF HADN'T WORKED WITH AMAZON BEFORE, I WOULD NEVER WORK WITH AMAZON AGAIN.