I thought that the monitor was great when I purchased it. Ordered Sony DeluxePro SDM-X72/B on Jan 21 and on Feb 7 had to contact Sony because the monitor went bad. All I could see on the screen were tiny vertical lines. Sony had no problem replacing the monitor but it took them 2 weeks responding to my original inquiry. I called Sony every day for a 1 1/2 week. After 2 weeks, they informed me that they couldn't replace the exact model since this model is not in production any longer but offered me SDM-X73/B. It is identical to the originally purchased monitor except for the design of the case. I expect to receive the new monitor next week according to Sony Rep.