I was very unhappy with this product. I was unable to get a close shave despite using a electric pre-shave face lotion. It pulled at my facial hairs and I needed to press harder than usual against my face to get any type of sufficient shave. I purchased this product to help eliminate the few razor bumps on my face. It only served to irritate my face even more. To top it off, part of the shaver's exterior screen broke off. I would have asked for a refund, if I had not misplaced my receipt.