The problem with the Tassimo machine is it's design and quality. The first problem is that it sounds like a jet plane taking off when it brews a cup of coffee. I wish I were exaggerating, but it is a VERY loud machine. The other major problem is that it leaks almost as much water into the drip cup as the single cup of coffee it produces. This is especially problematic if the cup you are using does not fit onto the platform. You are then forced to place the coffee mug into the drip cup with the leaking water . Ingenious design! The quality of the coffee it produces is good, but the hassle with the noise and water only allow me to give it 2 stars. There are better products on the market.