I think PNY has the worst customer support. The card failed on start up. After a full fresh install I got the video to work but many problems. The most annoying one was studdering. I tried all the tweaks Pny support suggested (new drivers, ect.)Sometimes it worked fine, other times not. So before I ended up destoying my computer out of frustration, I bought a Vison Tek geforce4 card to replace the Pny Verto and so far it works great.