This is one of the worst textbooks that I have ever used. It is just plain poorly written. There is very little organization within the book; sure, there are chapters and section headings, but each paragraph often seems to be completely unrelated to the one before and after it. Whole sentences or thoughts are often repeated within the same section, leaving you confused about what new material you've actually read. It is also poorly edited, with spelling and grammatical errors all over the place. The information in the book seemed rather outdated, and a lot of the "concepts" were so obvious that I often thought, "why am I even reading this?" I knew nothing about library management before reading this book, and I still feel like I know nothing about it.