Chapters 1-4 seem to be restating a few basics of NLP in an unneccesarily complex and pointless sort of way. But once we reach chapter 5 NLP goes "out the window". Unfortunately, the following chapters are about leadership skills, problem solving, delegation, and trainiing on the job. These are all fine topics, but they're not really what I paid for nor are they addressed from an NLP perspective.Basically, this book is unnecessarily complex and does a poor job of elucidating the finer points of NLP Modeling. I assumed it would expand on the basics of NLP and delve into the specifics of Modeling, but it doesn't. And to add insult to injury this book cost me $30.. and it's a paperback! Save your money.