I am a service member and a close shave is not an option. I have been irritating my face for years and I always envied those who could use an electric razor. That has all changed as of now, this razor shaves closer that any manual razor I have ever used, the gel works great. I called Norelco and they told me that if I didn't like it I would get a refund, so I decided since it was 100% money back guarantee what did I have to loose. Thanks Norelco for such a great product....