I can't believe all the luxury retailers are still stocking this bad gadget! It makes me mad just to see it still on store shelves. I had the exact bad experience as everyone here. It is loud (humming fan), takes a horribly long time to chill wine (faster to just put your wine in the freezer for a quick chill-up), and is just a white elephant. I paid good money for it but had no choice - it went to Goodwill right away. Don't buy it, you will regret your dollars.