I bought this for my daughter. So far it the MP3 part seems to work fine except that the FM function it is supposed to have is not an option on it's screen! The worst part is I didnt find this out until the packages had been thrown out. (kids!) My son got a blue one of the exact same model and it seems fine.I am sure it could be fixed by reloading the firmware or upgrading it. However It is not on their site....Support does not call back. They do not email back... NOTHING. I will never buy another Macvision Product.