Outside screen quit working in 2 days...Phone too lightweight, slips easily out of your hand...Crazy loop ant. keeps phone from lying flat, slides easily on surfaces...The sound quality, (which you think would be great because it's a Sony), is horrible. If you can't hear your caller and turn up the volume, the sound is SO loud that you have to hold the phone away from your ear to keep from becoming hearing impared!The worst of all is the awful camera button on the left outside of phone: I've pushed that stupid button more times than I have actually WANTED to take a picture.I'm going back to a Moto.