Makes me wish for a "zero" star option. Burns CD's but only very infrequently recognizes DVD's (commercial and blank). Problems began about 8 months into ownership. At first the problem seemed to be resolved by uninstalling and reinstalling drivers and nero over and over again, but lately nothing has worked. Tech help is useless. I have never purchased such a flawed product and it seems others have had similar problems. The price and rebates were the deciding factor on my drive purchase. I have learned my lesson.