The glass jug came along with three other items I ordered from Amazon. And of course since I was so eager to try the jug I opened it first and uh, the thing was broken to 23443 different pieces. The ice container and the lid were the only things I could make out from the box. The packaging sucks! It wasn't even labeled as FRAGILE. Such a disappointment! I've ordered countless products from Amazon and never was I let down like this. Blah. Never again.