I bought this unit along with a set of loading ramps from Northern Tool.They ship in the standard retail package. The sweeper arrived with abadly damaged and bent wheel spindle and the ramps with less than halfof the required fasteners. Both cartons were damaged due to improperpackaging. Heavy and irregular shaped items should be re-packaged forshipping. Northern apologized and that was the end of it. Sending backthis type of item is a hassle so I will remedy both problems.I will buy items like this locally from now on........cheaper in thelong run. This sweeper at best is worth about $35.