I gave this phone a 5 star rating after I first got it. 2 months later, it went hay-wire. It was almost like it was possessed, then died. This phone didn't last long enough to remove the plastic screen guards. Now, I give this phone 1 star, but even that's too high. That's dissapointing being a Motorola. I like their products. TRUST THESE REVIEWS THAT HAVE TIME UNDER THEIR BELT. They're nice & sweet out of the box, but after that, it's all downhill baby.....