More power to you if you can get something worthwile from this book. I bought the book on CD, and it was easily the most forgettable experience I've had in a while. The information is presented from a 30,000 mile view. So "big picture" oriented that it's useless to try and consider the action behind the concepts presented.If you're looking for a way to appear to have read something complicated and high level about Six Sigma. you found your source. If you want real, usable information, look elsewhere.