I have owned a number of HP printers over the years, but this 3310 has been the most frustrating. First off I would like to say that they should rename the product , Photosmart this machine is not! After a half hour of loading software I fired the machine up, print quality was excellent, manual controls worked well, then I decided to check out the software only to discover it was a revamped version that the company has been using for the past 5 years. Very few of the 3310's functions could be controlled by the computer . Numerous bugs throughout. After spending 2 hours on the phone with HP no solutions were found, still a bundle of bugs. So if you want great printer quality that will waste hours of your time and is full of software bugs........this is it.