I ordered this product from "Medical Department Store". This item is listed as, and has the picture of, the "Classic II" stethoscope, but I received the "Lightweight II" stethoscope (the cheaper version). I contacted the company, and they initially apologized for the incorrect listing and told me they would send me the correct item at no additional charge. Instead of sending the correct product at the same price like was initially promised, they just refunded my money. When I contacted the seller again, they just asked if I wanted to order the more expensive one and basically acted like it was my problem, not theirs.I would not recommend ordering from this company (Medical Department Store).