I bought this printer a couple of months ago. The printer is very good, I have had no problems out of it. The software is not so good. I loaded it on my desktop ok, but can't get it to do what I want. I can not load it on my laptop. It kept giving me an error. So I called HP and they couldn't figure it out. They finally got it to where I can print from my laptop with out installing the software, but I can't use all of it's options. I made a cookbook for my mother and I had to save it to an SD card and put that on my desktop just to print on both sides. I still have to call HP back to figure out what is going on. I probably won't get anywhere this go around either!!