Bought this garage door keypad. Delivery was very quick. Only problem was that I followed the instructions explicitly to program it, and nothing happened. Tried again and still nothing happened. Finally called Genie. First time they got all my information and then I got cut off. I waited for a minimum of seven minutes on both calls. Called back, and this time the lady ran me through some different instructions, took about a minute, and it worked perfectly. Product is good, but you might as well just call after trying to program once if it does not work. And, call when you have lots of time!