The authors have done a terrific job of putting effective communication strategies into an easy to understand format. This book is really useful. The advice in it actually works. The content is presented in straight forward way and, in case you don't get it, the authors put it in a variety of formats (you get examples, scenarios, cartoons, lists, etc) - overall it's just a great, common-sense guide to respectful and effective communication and it works, not only for families, but for anyone you interact with. Great book.