I purchased my GI 490 18 months ago at Bed Bath and Beyond. At the time, I spoke to a Male Butler that was buying the same Iron. He raved about it.While looking for a new Iron that will last, I came upon these reviews. I will not buy another Shark. I loved it till it quit. Now no steam, and only a low heat on any setting. So I will return to the store that replaces anything that you are not satisified with. Even beyond the warranty. I am willing to pay more to get a iron that will go the distance. I would hope for 4 years. I only Iron about every 10 to 14 days. That goal seems reasonable to me. To it's credit, the iron did not leak. I drained it after each use as recommended. I actually used bottled water since I iron so infrequently. So, on to the next.Mike