For a low cost and efficient fax, this is the machine to buy. I must note that I do not run a business from home so I do not have a need for high volume faxing, but occassionally I have the need to send or receive a fax and find it convienant to have this in the home. It was affordable, compact and does the job. Changing the printing film (ink) is a bit tricky, but only an occassional nuisance. I got mine at a rock bottom bargain price which made it all the better.