I'll keep this short and sweet. I've had the Zen Xtra 40GB for about a month. I'm returning it tomorrow (hopefully) to get an iPod.Pros:- Plenty of space- 1/2 the cost of a 40GB iPodCons:- User interface is difficult to use; jog dial isn't very easy to manipulate- Poorly designed software (buggy and doesn't work 50% of the time)- EAX sound field manipulation is garbage - don't use it- Can't use it as an external hard drive w/o extra drivers- Bigger than shirt pocket- Sync capability is practically useless and error-prone (200 of my files wouldn't sync thru Creative's driver)The only redeeming thing about the Zen is a third-party shareware product called Notmad Explorer which is great - but unfortunately it uses the Creative driver and the Zen itself, so it's not much better.