chromatics are very fragile,and once you recieve it, its yours, i do not much like the local music stores in my city, but i do visit them for certian items, and harmonicas are on the top of that list, i recieved this very harmonica from musicians friend,, and i have a really long history w them, still it had a blown reed, and they did not help me at all, in truth they tell you that upfront, but my stomach still turns everytime i look at that harp, i paid 89$ for a harp i never got one tune out of.