The shipping was speedy and the transaction went quite smoothly. The product looked exactly as the same one in the picture. However, I did not sactisfy at all since the quality was bad. The shifter was make from a low/cheap metal which was easily to be bended. Two cables came with it were also made from cheap and low cost steel. The cables were about 50% thinner and 50% slimmer than the cable that I purchased from the Bike shop. In addition, the shipping was also costly about $8.The conclusion, the product was not worth for the price. This is a good lesson. Don't always trust what you see from the picture. Picture can be deceiving