This electric shaver is as good as any others that I have used. I have been using it for about 1 week and find that it works better for me with a shaving cream or soap. My legs feel just as smooth after shaving with this product as with the razor blade and the best part is I don't cut my legs!I think the expectations from disappointed users are that it cuts as fast as a razor blade. You do need to go slower and sometimes go over the area twice. You will not find an electric shaver that cuts like a blade. The plus features over other electrics are compact size,shaped like razor blade razors, wet/dry feature, and small charger.Hopefully it gets even better after 21 days as has been the experience of other users.Will keep using.