I joyfully used a Bialetti 2-cup for 15 years. No problem. I thought I was upgrading when I purchased the Brikka. But, consistently, only 1/2 the water brews. Also, it is virtually impossible to unscrew. If I tighten too much, it takes DAYS for me to unscrew it. If I don't tighten, the coffee leaks out of the center. I did everything recommended, from making startup brews, using the expensive Moka Illy coffee. To no avail. This coffeemaker hates me. And I hate it.UPDATE: What I learned from this experience is that BIALETTI IS WONDERFUL. They generously gave me a new (different) coffee maker and coffee tin. Great customer service earns my loyalty. Grazie, Bialetti!