Received quickly and in good condition as all purchases from Amazon have been. Easy to put together. Works well and give a good work out. My only complaint is the seat needs some adjustment features with respect to distance from the hand bars. It is just about worthless as is, maybe made for a monkey with very long arms. I will probably make my own plate to extend the seat forward so it can be used. Otherwise the machine is well made and an excellent value for the money and I am glad I bought it.