I agree with most of the criticisms already stated. It is literally impossible to add additional coals. Also, the grate/water pan supports are garbage -- difficult to place the bowl with the fire hot, and then it will frequently tip. Maybe my technique isnt perfect, but I have had only two successful uses of this thing. I may make additional changes, e.g. removing one grate and mounting the water bowl higher. Maybe that will open up an area to load coals more easily. In addition, my father has a two-piece smoker that lifts to add the coals -- FAR better for the same price. AVOID this smoker, IMO.