We ordered this grinder after our Maesto grinder's switch went bad. We were looking at 1, finding a company that would stand behind it's product, 2, find a company that would be around/easy to find when it was time to replace the blades and 3, ease of cleaning the equipment. We are very pleased with the KitchenAid. Right out of the box, it looks and feels good. It is heavy and does not have that plastic feel to it. It is all metal and glass. They say that is part of the reason that there is less static. I don't know why there is, but I can tell you there certaintly is. The grind is actually fluffier when it comes out from the blades. The machine is easy to operate. The only negative we have noticed, and would certainly never keep us from getting another one, is it seems to be a wee bit noiser than the Maestro. we are completely satisfied with the purchase. We highly recommend this to fellow coffee lovers. Enjoy!