Wow what a stinker, Can't believe Maxtor made this one. I know bad drives tend to slip through the cracks, I just happened to get one. What puzzles me is tech support didn't have a clue. The drive never worked. I wasted 2 hours and ended up taking it back for a refund. This 3100 model had 250GB of storage. I should have known something was funny when I saw a huge pile of them at the electronics store. Maxtor makes pretty good internal drives but their external ones are awful.