I agree with all of the reviewers that rated this poorly. I liked the size of the coffeemaker, since I'm the only one in my family who drinks coffee, the automatic shut-off, brew-pause feature, and the stainless-steel carafe, but the carafe leaks coffee when you pour it and I mean LEAKS, not drips. You lose nearly half your coffee pouring it. Clearly, a poor design issue and should be recalled. My brew-pause feature no longer works. This coffeemaker also doesn't seem to make hot coffee. My coffee comes out warm and if I use milk forget it, it's pretty much a cold cup of coffee. Such a disappointment.