This is supposed to be a LEARNING toy. We bought it for my grandson. Assembled it, put in required batteries. SILENCE. Changed batteries. SILENCE. Changed batteries. SILENCE. Can't learn much if it doesn't DO what it's supposed to do! Bought the doll stroller for his twin sister, so they would each have a toy to learn from AND help them walk. They both want her doll stroller! And returning things that don't work to Amazon is a pain AND expensive! If it was MY fault, I would accept responsibility, but when the fault lies with Amazon (or in this case, Vtech), why does the CUSTOMER get stuck with the problem? Other companies step up to the plate and send pre-paid mailers when the error is theirs. Why do Amazon &/or Vtech NOT? At times like this, it truly feels like a rip-off.