Well from reading the other reviews I can only add the same ole same ole. Purchased in Nov 2003 worked pretty well until 2 months ago.Seems like we are reaching the max use range on this product. Disk errors started cropping up, would not read the disk it just wrote too etc. etc. I just got word from the repair store today and the laser lens is shot and $350 to repair, needless to say what my decision was. Less than 3 years of use and now I have a VERY expensive DVD player. (while that lasts but who knows for how long). Customer "no service" at Philips could seem to care less. They spend 10 minutes getting your personal information and 3 minutes on diagnosis. All in all I can't recommend the machine or the company. I may make the same mistake on a different manufacturer or model but I won't make it again on a Philips product.