I don't understand how ratings on the same gate can go from 5 stars to 1 from different customers. It's like they are talking about different gates! This gate has no plastic parts. The gate, pictured above, is constructed of solid wood with all metal hardware. I purchased 3 of these gates to protect my son from falls down our various flight of stairs. I even installed one on the top of our stairs to our outside deck. I simply slide the gate off from it's hardward during bad weather and bring it inside. I also bought a 4th gate and installed one at my in-laws. Depending on the location and the presence of a stud, installation can take a little work and create a challenge. The templates and instructions could use some improving. I have been happy with all these gates overall.