I too, have the exact same problem with my DVD - Starting at chapter 17 movie becomes pixellated then unwatchable thru most of the rest of the movie. That said, up until that point I was really into the movie! It is an incredible transfer, the actual movie is shot well and I was enjoying this adaptation.I just requested my return/refund from Amazon, so we'll see what happens. Hopefully if I get a refund and the posted RaroVideo response on this site is correct - I will reorder the DVD again. I'm Hoping that everyone does their job at Raro and Amazon and gets rid of all the defective stock. I would hate to reorder at a later date and still receive a defective DVD!Let's hope it all works out. RARO it WAS a superb transfer! Shame about the production defect. Don't be discourged. Roll out a new batch. I'll reorder.