I ordered this item as a gift for my son, who lives in Miami while we live in New Orleans. We planned a trip to Miami so I ordered it ahead of time so that we could bring it on the road trip with us. It was promised to arrive by 9/7/10. It didn't come by the 9th, the day we left for the journey. My daughter picked up mail, etc for us and she said it arrived on the 11th (Saturday)... too late!I wrote Amazon a note...indicating that I would like to return the item...no answer to date. My "last" experiece with AMAZON Dot Com...perhaps you all should go to the Amazon and see what you're doing to it with many of your products that you offer. Meanshile I'm discusted. Thanks for nothing...except maybe my money back! Dave Wessel