I was happy with this MP3 player as long as the warranty lasted. It broke at about 6 months. I never dropped it or subjected it to any unusual treatment. It just plain stopped working, wouldn't turn on. I called and was told I could pay $40 to have it fixed since the warranty was over. I said I'd think about it and call back. I called back a week later and they had no record of me or my call and now said it would cost $140 to fix. That was how much I payed for it in the first place. I have started looking online about what other people have said, and apparently they just break after around 6 months. What a coincidence about the warranty period. Would never buy from this company again.