I've been along time fan of this product, until they recently changed their formula. Now, every bottle that I buy is like water! You can't even blow bubbles with it! So I contacted California Baby, asking for a reason. Someone named "Sue" responded, and said that she would send me postage paid envelope to return the bottles I had. It's been a month now, and no envelope has arrived. Now when I email "Sue" about it, she either ignores me, or places the blame on another department in the company. So I'm still without bubbles, and it looks like CA Baby still has my money. I feel gipped!