My first complaint about this product is the smell of the cleanser! Phew, I know there have to be some natural products they can put in to make the smell a bit better. My second complaint it the packaging. Whenever I just try to squeeze out just a little, enough comes out to wash my whole body!!! For the price I wouldn't want to waste that much (even though I did receive this as a sample. The plus sides: My skin did not react to the cleanser or the moisturizer. In fact, I haven't had a break out since I started using it. I just have to decide if that's worth the smell and waste of product.