I've had a real bad experience with this product. When it comes to WMA ripping or converting (audio that are bit long, like 3.5 mins plus) it totally fails, it simply doesn't work. The only way to communicate with the company, MAGIX, is to email them. I'm still waiting for a response (I think has been 3 months). Their web support forum is really bad. You just find other people like me, having problems, trying to help each other out. Buyer beware of any of their products, especially if you require tech support.