I ordered the product as a housewarming gift to my son. However, I was embarrassed when I enthusiastically opened the gift in front of him and tried to make a milkshake as It would not turn on!!!!We both tried different buttons and changed the plug several times to make sure it receives electricity but still could not turn it on. Angry and frustrated, I do not know how to deal with this issue. Please let me know if I can get a replacement or my money back without spending too much on postage! Are you going to refund me for the post charges?ThanksShayestehA disappointed mum