To make this short and to the point. I owned two MDA's over the two week trial period. I loved the phone and thought the internet and applications were easy to use. I killed the battery very quickly but that was probably because I spent too much time on the internet.Bottom line is the sound quality is awful. Most people I spoke with told me I sounded like I was talking through a tin can or I sounded very distant. I hoped that maybe I just received a bad phone, so I returned it for another. Same story.......the worst sounding phone I've owned in 10 years. I was sad to have to return it, but if you want a good phone for talking this is not it...........