Our office has utilized 2 of these in the 12 years we've been in business and although they print a little dark, they do pretty well. After an identical model started producing unacceptable quality, I purchased this used machine thinking I would be able to use all the unopened ink cartridges still in stock. Within a month or two of receiving this, the color has become absolutely washed out, maintenance hasn't helped, new expensive cartridges haven't helped and I'm about ready to throw this thing in the trash. Just love these beautiful experiences.