I replaced a 15 year old, crusty, cheap, old two slice toaster which worked just fine. But for my family of 6, I felt we needed something larger. Well, this one works well enough the first time I use it each morning. After that, it will not work. I have to wait for it to completely cool down and then it might work for me. It's really frustrating and not exactly a time saver. Wish I hadn't gotten rid of the other!