This pillow was terrible and the service was even worse. I tried the pillow and did not like it at all. The pillow was uncomfortable and not designed for women over 5'6". We tried to return the pillow for our money back or even credit, but we were told that they do not do such things. Had we known that, we would never have bought it. I have bought many things online and have never had a probelm until now. We absolutely will never buy from babyage again. I can not believe that there is nothing they will do for us. I am going to warn all of my friends not to order from babyage for fear of loosing their money, if they are unhappy. Babyage just lost out on our business for the nursery. We ordered $1500 worth of furniture from another website.