and i've had some cheap dvd players. this makes my apex and cyberhome dvd players seem like top of the line players. anyway it often pauses during playback, locks up completely, or mistakenly gives parental lockout--all just with store bought hollywood movies. have updated the player to the latest official firmware, but no improvement. turns out the warranty is just 90 days, which to my mind=buyer beware. i've only had it about six months and i guess it was exhibiting these flaws earlier, but didn't know the warranty was that bad. i've put it back in the box and was going to sell it, but wouldn't feel morally right about passing it on to anyone. don't know what the heck i'll do with it now. will be very hesitant to buy anything from philips again. good luck.