I also have an older model that looks very similar that weighs fine. I bought this one and was delighted I had lost so much weight so quickly. Back at the gym on the balance scale I discover I have lost zero pounds and the scale is that far off. I went to Taylor's website and emailed them about the problem. They don't write back. So I am stuck with this. Let the buyer beware. If it doesn't weigh correctly send it back right away. Or better yet. Buy a higher quality scale from a better company.