I wish I had thoughtfully read the other reviews before I purchased this machine becuase I am really disappointed. Water leaks out of the brewing head, thus delivering watery espresso. This isn't because the gasket was faulty - the store convinced me to exchage it for a different one before I finally gave up and returned the second one. And having used other espresso machines, I know that the filter holder needs to be tight, so it wasn't a wimpy preparation job either. Secondly, the automatic frothing attachment is too low and doesn't swing out far enough from the machine to hang over a counter - so if you have a taller mug, you have to tip it to get it out from underneath. If you set a regular sized cup on the counter and dispense the froth, it spatters all over the place. So, I owe an apology to the others who took their valuable time to review this machine. I should have payed more attention.