I am not an expert with CD/DVD writers, but even I notice that there is something wrong with this drive. It is not just the software, I think the hardware has got some design problems. My Windows2000 is very slow in recognizing that the drive is being connected and in many cases it hangs or gets into long still sessions before getting into normal operations. Nero does not recognize my drive, so I have to use the provided software with it and it is not the greatest. The drive has even difficulty recognizing raw CDs I put in its tray. In many cases it rejects them, though they are perfectly fine. In general I think you should look somewhere else for a good CD/DVD writer.