The boppy is great for all sorts of baby things, but what surprised me was how often I used it when my son was in the NICU. The chairs in the NICU are uncomfortable, sometimes too hard, too deep or with no neck rest. The boppy helps with all of these things. When doing kangaroo care (skin to skin contact with the baby), the boppy is essential. The baby is so tiny and I was always so afraid that I'd jostle him or push his breathing gear out of the way. The boppy provides a stable surface on which to prop my arms so I could hold him for hours. If I ever started to get sleepy- and what brand new parent doesn't- the boppy gave me confidence that I wouldn't just drop him before I could wake up enough to put him back in the crib. Breastfeeding is tough enough with a term baby, but the boppy was helpful to support him while I could use my hands to help him better suck at the breast. Oh- and keep the case it comes in- it provides great storage to prevent the boppy from getting dirty.