Product worked fine with very light use (1-2X/wk) for 19 months....then suddenly started sparking and shooting flames. To be fair, whilst researching other comments, it seems that this is a typical lifespan for current microwaves in this price range. My previous Panasonic unit lasted 12 years, so perhaps I have unreasonable expectations. However, points must be deducted for potential house fire, loss of all possessions, fiery death etc.