I loaded "Recover Lost Data - StompSoft ware" onto my healthy C:drive. I wanted to recover data from a USB jumpdrive. The software came with an instruction manual in pdf format on the CD. When I attempted to access the instructions the computer continually shutdown and automatically restarted. The technical support from StompSoft after 7 days had not responded to my service request. It cost me $95 for a local IT person to reinstall WindowsXP and delete this software. It took me an additional 5 hours to reinstall the rest of my software.