This product worked for about 2 weeks. While it worked it did what it was supposed to. After two weeks it would not turn on at all. I emailed Flowtron customer support. After 1 week they finally replied. They stated that they believed the transformer was inop and asked if I could replace it myself. They said they would ship the part to me. I replied back saying that I could replace the part, gave them my address, and attached my receipt for purchasing the product. That was on October 5th, 20 days ago. I have not received any other response nor have I received the part. It's 2010 wake up and get decent customer service. Another junk company.