I HAVE THIS COMPUTER, IT IS 8 MTS. OLD. A NEW MOTHERBOARD AND A NEW HARD DRIVE HAS BEEN PUT IN. A TECH COULD NOT DO THIS AND IT HAD TO BE SENT TO CA, TWICE. INCONVENENT,, PLUS THE FACT EVETY THING ON IT WAS OFF AND I HAD TO REFORMAT IT. THE STORE I BOUGHT IT FROM HAD PUT THE THINGS I WANTED ON IT( I PAID FOR THAT MYSELF) I HAVE HAD PEOPLE IN TO REDO STUFF ON IT AT MY EXPENSE. I WILL NOT BUY ANYTHING FRUM HP AGAIN. THE THING THAT SHOULD HAVE BEEN DONE SINCE IT WAS UNDER WARRENTY, IS REPLACE WITH EVERYTHING INSTALLED LIKE IT WAS WHEN I BOUGHT IT