I bought this product online. The first time I tried it I knew it wasn't all it claimed to be. I have long hair and unlike the other reviewer, it got stuck in my hair everytime. If you're hair is longer than one full rotation around the revo styler, it will get stuck. I tried it a second time and really made an effort, I watched the video and everything, and my hair still got stuck. I've never used it again and it's sitting in the back of my closet. Back to the trusty old curling iron...