I think Amazon must have been paying attention to the reviews and fixed some of the packaging issues. The box I received was bigger then it needed to be with lots of padding inside and a big sticker that said "over pack" on the outside. I had none of the banged up, dinged, or damaged issues that previous reviewers experienced. The price was very good and it got here very fast in typical Amazon style. It's not huge and fits under my kitchen counter. The level was in the green like it should be for a newly purchased extinguisher. Hopefully, I don't ever need to use it, but if I do I feel confident it would work with no issues what so ever.