I HAVE PURCHASED ITEMS FROM AMAZON BEFORE AND HAVE NEVER BEEN DISAPOINTED. UNTIL NOW. WHEN MY PRODUCT ARRIVED I WAS SO EXCITED TO TRY IT TO REMOVE SOME UNWANTED FACIAL HAIR. IT WAS HORRIBLE! I FELT LIKE I WAS BEING ZAPPED WITH A LASER GUN. I THOUGHT IT MIGHT HAVE BEEN SOMETHING I WAS DOING WRONG, BUT THERE IS VERY LITTLE TO NOT DO RIGHT. I ASKED ONE OF MY CHILDREN TO TRY IT AND THEY MADE ME LAUGH. THEY SAID "WHAT IS THIS, A WEED WACKER? NEEDLESS TO SAY, IT IS NOW RECYCLABLE MATERIAL AS I DON'T WISH TO EXPERIENCE THE FEELING OF ELECTRIC SHOCK! MY RATING ON THIS PRODUCT? 1 OF 10, A BIG FAT "0"