I brought this dehumidifier two years ago. It worked well for the first summer - quiet and dehumidified the air. After storing it away for the winter, the machine did not work anymore when we needed it last summer. The fan worked fine but no water was collected (compressor problem). Fortunately, we were still within the warranty period and the company shipped us a refurbished machine. Took about 3 weeks. We had to pay for the shipping of the defective unit. That replacement worked well again for a year... Now I took out the machine and it is not working again. Same problem. It appears that if you store the machine away for a long period of time, the compressor part just stops "talking to the rest of the unit"... I am not sure if I will buy anything from this company again... On a different note, my kenmore dehumidifier in the basement is still working after 5 years. Yet the Soleus machine received a much higher rating from Amazon customers than the Kenmore one...