The shipment arrived quickly, but the 2 filters I ordered are not anything like the genuine Holmes HWF65 as far as their ability to wick the water from bottom to top of the filter. Turning the filter upside down so the whole surface is wet helps for maybe an hour before the filter dries out again. I bought a Holmes HWF65 locally to compare it and it works as it should with the whole filter remains wet bottom to top making the humidifier work properly. As a result, I gave the 2 filters a toss.