This product sucks... not only did the plastic crack, the unit stopped working all-together after another week of taped up use. Logitech DOES KNOW of this problem and only asked one question when I called for warranty service: "Is the headband cracked?" I said yes and she immediately offered a refund. We'll see how well that goes, if I actually receive a refund for $98 or whatever I paid when they came out a few months ago.Also, the sound quality was never that good and it was VERY uncomfortable to wear.