Bring on the harsh, toxic chemicals!!!! They work!!! This doesn't!! I bought this product at Bed, Bath and Beyond (with an expired 20% off coupon, which they'll gladly accept) for about $34. Wanted to use it to clean grease from the stove, dishwasher detergent residue from the edge of my dishwasher and soap scum from the shower door. The Shark didn't work for any of these tasks. I then started trying to clean the countertops and sinks, to see if it would clean anything at all. Why not just use a rag soaked in warm water? This is just silly nonsense. What a rip! The steam doesn't get hot enough at all. Returned product for a full refund.