I purchased this kettle based on the reviews I read from amazon and was disappointed to find out no one mentioned how awkward the lid was. You cannot pour water from the kettle without opening the lid or else water will leak from the sides. This means the steam from the kettle will burn your hand. I am returning this kettle and forking over some extra money for a Russell Hobbs that has been tried and tested by me. Its a little bit pricey but my last Russell Hobbs lasted me 10 years.