I just put in an order for Starry Night Pro v.5 - but wanted you to know that I personally left a message for the company in regards to the negative feedback I reviewed here on Amazon. I was a little nervous about purchasing until I could get some clarity from their staff.One of their customer service reps called me back in less than 2 hours and discussed each of the points - so I'm at least feeling good that there is a voice on the other line to help me should there be issues when I receive the software. He seemed to believe that those issues have been resolved or unique.I'll keep you posted. Good luck!