This book is not good. No flow, practice questions at the end of the chapters are generic and don't cover the material read in the chapters. The author bombards the reader with constant advertisements for his other books. Note to author, if your books are well written you don't have to promote your other books every chapter. The good points, if there are any, is that the book is an easy read and it's another book to prepare for the 70-282 exam. I passed the exam, but would attribute my success to Transcender practice exams and Microsoft Windows Small Business Server 2003 Administrator's Companion. Use this book as a supplement only.