First of all, I didn't recieve my entire order in one shipment. It was spaced out over a couple of weeks. It took a little over a week to get the initial shipment. When I did recieve my shipment, I opened the box to find the 4-packs were loosly packed in shipping peanuts. Because of this, one of the 4-packs I ordered was damaged in route. I love the product and use it daily but Vitaminshoppe needs to work on its shipping methods to get my business, again.