It would help if the dvd case AND the movie wasnt mislabeled! I got the wrong movie, called cust service, and told them about it. They said they would send a new one but refused to check it first. Wrong again! I ended up getting it at the library for free. Bottom line, they would rather send it wrong twice and have me deal with the returns than check it once. Customer service? I dont think they uunderstand the concept.