I recently purchased my first digital camera, a Coolpix 800 (Not from Amazon). I couldn't get it to focus. At a camera shop they pointed out to me that the lens was in crooked. I bought another from the camera shop and returned the first one.To my dismay, when starting this one up I got a 'system error'. I called the camera shop and they stepped me through a card--formating exercise, still no luck.Finally I called the Nikon factory snd told a gal my problem. She kind of laughed and said "Oh, send it back".I'm now, being 0 for 2, looking at another brand.Thank you, Clair