This paper shredder worked well at first, but basically broke after 3 months. Although rated to shred multiple pages at once, it performed poorly even at first, and oftentimes I had to unplug it and remove jammed pieces of paper. At other times, I could put the stredder in reverse to unjam it. After 3 months, the shredder would neither shred nor reverse (even though I used the shredder for very light duty (perhaps shredding once per week and typically no more than 2 pages shredded at a time). Definitely would NOT recommend this shredder!!! (I gave this 1 star ONLY because a "no star" option is not available.)