First of all, this phone has no support for the phone company's voice mail system. The user interface is terrible, you have to push 3 buttons to speeddial, and it is even more difficult to program it. Call history is also very awkward to use. Granted, the quality of the speaker phone is better, but not that much better. The RCA jack is very convenient for recording conversations. The phone is bulky The plastic is cheaply made. The price doesn't live up to the cost.