Sadly I've had a number of the same bad experiences as other reviewers. The grill emits a strong smell of burning plastic whenever I use it. When new, I assumed it was a manufacturer's coating burning off. However, after numerous cleanings and uses, it still gives off the smell (it looks as though steam from the food is melting the plastic top as it cooks). Also, the temperature is not hot enough for true grilling and the food looks and feels uninviting. It's truly a shame that the ease of cleaning was not properly combined with the extraordinary function of my older George Foreman.