I purchased this unit refurbished (90 day warranty) from Sony about a year ago for a little used home theatre in a summer home. The unit worked well initially with great picture and sound. It does take a long time to boot. About a month ago, the unit displayed a "no disc" error message on the front whenever any disc was inserted. All the troubleshooting tricks (disc cleaning, rebooting, etc.) failed to help. I couldn't upgrade the firmware because the burned disc also would not be accepted. Since it was out of warranty, Sony would not exchange or repair unless I payed the $149 standard (for any problem)repair fee. I'm disappointed but not bitter. Do a quick google search for BDP-S300 "no disc" error to see that this apparently is not a rare occurance. Anyway, I got an excuse to upgrade to a Samsung player that allows for streaming movies from Netflix!