I wasn't expecting much given the price, but what came in the mail was clearly a USED product. The hinge is completely scratched, the box was full of dust and dirt, and there are scratches on the lamp base as well. Also - be careful when moving the base. Since the lamp arms don't swivel, you have to move the base to turn the lamp. Unfortunately something on the base ended up making big scratch marks on my desk, so make sure to put something under it. I bought this to replace a broken IKEA one, and I have to say - it's the same price but far inferior in quality.