I agree with some of the other reviewers that the product doesn't appear to "toast" bread or English muffins as well as I'd hoped. I'm a bit confused with the whole position B, A, C thing although I guess I've figured it out. The product isn't completely all stainless which was disappointing but the plastic appears to be keeping up well.On the positive note, it does heat up quite quickly and I've enjoyed using the Convection bake and the conventional modes to make pita pizza and the like.