My husband bought the phone for our daughter (texting is a big deal). It looked like a real RAZR, but soon the differences started appearing. The time stamp was wrong. Changes to settings could not be made. And the phone texted in CHINESE! We called Motorola, and they said the model number and serial number was not one of theirs (back of phone said "China Mobile"). The plug was an international plug, useless in the U.S. Fortunately, Amazon was vey good about helping us return the phone (hence 2 stars instead of 1).