I saw this grill at Home Depot when this it first came out and had to buy it that day. I loved the look and the portability. When I went to use it, I found it didn't get hot. I called the manufacturer and they immediately sent me a new regualtor. Tried that one and it didn't make a difference. I sent the regulator back to the manufucaturer and asked them to test it, which they did and said it was fine. Within a week, I returned my grill to Home Depot.BOTTOM LINE - This is better designed for making pancakes and omelettes than it is for grilling steaks and burgers. The "George Forman" design doesn't cut it for someone who wants a "real" BBQ grill. It is bad enough that I have to sacrifice charcoal to get the ease of portability and cleanliness.I just bought a Weber Q grill. I haven't used it yet, but the BTU output and the open flame seems like it cures the problem. Check out reviews of that grill before you make a decision.