I purchased the e740 last year, and was hoping for a great pda to prevent me from lugging around my laptop. Wrong. From day one, this pda has never performed as promised. The most annoying problem is that it will run down the battery even though the pda is off. So, the next morning when you turn it on, the battery is dead. If you haven't kept your backups up to date, you are going to be in trouble. You will then have to reinstall all applications and settings. There is no fix for this problem either, and I have searched far and wide. In addition, the e740 is rather slow, despite having an advertised speed of 400mhz. Microsoft Active Sync never performs well with the pda, as it duplicates contacts, notes, tasks, at almost every opportunity. This is really a poor product, and should be steered clear of. The only thing it does well, is play mp3's.