I bought this toaster, along with it the matching coffeemaker when it first came out. It broke within 1yr of use, which was less than once a week. There weren't any reviews out there at the time and having designed my kitchen/applicances with a similar modern feel and loving the design so much that I bought another one even though it was/is double the cost of other toasters. 3months past and the toast wouldn't go down. To add to the frustration, the stupid beeper went off every time I pressed it to lower or raise the toast. I had to use a wooden spoon to wiggle it up and down. It broke after about another 3mths of this. Why hasn't Rowenta tried to fix the problem? Its been, over 3yrs?, since this came out. I would have rated it 1 star but gave it 2 because I love the simplicity of the design.I would not recommend at all!!!