The hardware functionality is excellent for our small office; however, the Windows PC-Hosted software is awful! The "scan to destination" feature is only compatible with Acrobat 5, and will it only work from the profile under which it was installed. So, if you log in as "bob" and install Acrobat and the HP software, you will only be able to create pdfs while logged in as "bob". Acrobat disappears as an option under all other profiles. Judging by HP's forums, this is a well known problem; however, they haven't released new software since 9-17-2003. The media slot can only be accessed through HP's proprietary software; thererfore, it doesn't appear as a drive, and can't be shared over the network without installing the nasty HP software on every machine.If you just want a great fax/copier get this. If you'd actually like to use the other features in a networked environment, forget about it.