The product does not live up to the manufacturer's claim. They say that it supports 250 pounds that is not true. When I got it, the first time that I took it to the supermarket it broke. I was rolling it down a short flight of stairs in my apartment building when the left wheel broke. The wheels are made of cheap plastic and they are not strong or sturdy. I had 80 pounds of groceries in it at the time that this happened. Their claim that it can support 250 pounds is a lie! I have tried to contact the manufacturer to get a replacement wheel but they do not give any contact information so I'm stuck for a loss of $ 53.00!