I wish there was less than 1 star to give this company. I purchased three of CyberHome's DVD players - two portables and one DVD recorder. None of them worked properly. Neither of the portables would play on battery. As a matter of fact, both of them indicated that there wasn't any battery life left and yet they were supposed to be brand new batteries and they had been properly charged. We hooked up the DVD recorder exactly as the manual instructed and it didn't work either. I find it hard to believe that we would randomly get three defective products. I complained to CyberHome by email and received a message that they had received so many emails that it would probably be more than 24 hours before I received an answer. Another person stated that every time they tried calling CyberHome the line was busy. No wonder - it must be from all the complaints they're getting because of their inferior, defective products!