We have had this toaster about 2 years and in the last 6 months we can't get the control button to stay down all the time. We have to press on it about 6 times before it sticks. The other problem is once you use it about 3 times in a row the control button doesn't want to go down at all. We have to wait several minutes for it to cool down before we can use it again, by that time our breakfast is cold.