Sony Online Entertainment continues to ignore their player base and put out bug ridden patches and updates to the existing game making it worse and worse. Customer service is terrible and arrogant if you can ever even get a reply to your questions. The game was once great but is now a mess.If you want to play a good MMORPG go buy World of Warcraft, the developers 'Blizzard' have an amazing reputation and are constantly 'in touch' with their player community.