How disappointing! The product review on the 1/2" brush iron was just what I have been looking for--only to open the box and have one of the combs off the heating unit fall out of the box into my lap! I also plugged in the brush just to see if it heated OK and the brush never got hot enough that I couldn't touch it.Now I'm looking for another company to purchase a 1/2" brush iron from and only hope that my luck is better this time!Redwolf