I could tell immediately when I opened the box that this purchase was a mistake. I didn't consult Amazon first; I bought one from Fry's. When installing the software, it's anything but intuitive. I still have no idea how to set up the ftp feature. And, now I'm having hardware issues like the ones mentioned in previous reviews -- the drive just disconnects from the network for no reason. I'm nipping this one in the a** and returning it immediately. One star.