I liked this machine while it worked. It's a decent little printer and copier for home use, and it's nice to have a fax machine when you need one--don't know that I ever used the scanner (I have another one that I like). Also, my wife liked the small package. Where does Brother get an 8,000 page lifespan for the drum? A new one costs more than I paid for the machine, but I figured it'd last me 2-3 years before I had to junk the printer. However, mine only lasted nine months. This time I'm going to spend a little money and get something that'll last awhile.