At the time, this was the most expensive phone I had ever purchased. I fell in love with design and color of the phone and it worked great, especially overseas. However, the silver colored plastic on the face of the phone started peeling (from contact with skin oils, perspiration, etc.) after owning it only 6 months or so. I researched it and other people who contacted Nokia got replacement phones that did the exact same thing within a few months. I was a loyal Nokia customer for over 10 years (my first phone circa 1997 was a Nokia). Needless to say, I am no longer a Nokia customer.