I should have paid better attention to the negative reviews for this phone. This phone has two major flaws. (1) Unless you place the phone over your ear in the exact spot, you can't hear the other person speaking..(2) Voices come over garbled and smashed. I am 'constantly' saying, "what? pardon me? I can't make out what you're saying!" What a waste of [money] (...) Don't waste another moment of your life looking at this phone. It will be discontinued like all the rest very soon! GUARANTEED!