I have a Mac and this product doesn't work at all with it. The customer support explained to me first that the software for the Mac was on the disk. After I called again they told me that I had to buy a product called Capty that you cannot test like any other usual product of this kind. I spoke to a supervisor and the the answer I got was "OK... OK..". They cannot certify that Capty works. On top of that, compared to Canon which produces great equipement, the photo I got with this camera are mediocre and the autofocus is poor. Never again I will buy a JVC product.