I was not pleased with this toy either. My daughter received this for her 1st birthday. It looked so neat. She tries to play with it but it's so awkward she just gives up. It's OK ( not great) as a walker, but as a ride on, it just doesn't make sense. She has a hard time straddling it, and her knees get caught underneath the keyboard. It converts easily from walker to ride-on and it seems safe and durable, but if I had to do it again, I would buy a walker and ride on separately.