I pre-ordered the item from amazon (who as far as I can tell did a wonderful job), and selected the fastest shipping so that I would receive the product on the release date 2/19. I opened the new sealed disc set, and disc 3 of the blu-ray was not there! This has never happened to me before. The packing leaflets were also bent, and the DVD's were visibly dirty. I have no idea what happened. HBO or whoever takes care of their packaging their box sets completely messed this one up.As for the show, I haven't seen it yet, but I have read the books, and loved them. I won't watch the show until I get the complete box set that I paid for.