The Zire 71 was a pretty good PDA for the first 18 months of its life. The camera was kind of a "wow" feature when I first got it, but the picture quality is poor. I haven't found much use for the camera, but overall the Zire 71 worked pretty well.The problem is that the touchscreen has gone haywire. It no longer responds appropriately or predictably to the stylus and the PDA has been rendered useless by this problem. Unfortunately it is not worth the $125 that palm charges for non-warranty repair.