I upgraded from the old Vx model about 9 months ago & have had nothing but trouble. I am on my 3rd T5 & this one is no better than the other two. The first one died after 3 mo; the 2nd, also brand new (replaced because of an arrangement with my employer), died after 3 mo. In both cases they lost the ability to sync, the screen would look normal then fade so that you couldn't view type, & finally it got so I couldn't turn them off or on, even with a "hard" reset. Palm replaced the 2nd with a refurbished model which worked OK for about a month, now it too will sync only intermittantly. I was happy with my old model but this thing is a piece of crap. Buy something else.