I got the iPAQ 3765 around Christmas 2000 and immediately preferred it over my old Palm. Easy to use and very fast. I do wish that you didn't need the additional sleeve for the expansion memory and the battery loses power rather fast.The biggest con of having an iPAQ? The customer service. They apparently lost my rebate information and refuse to discuss the matter. This isn't first time that I've heard of thtis happening. Based on my recent experience I would suggest looking elsewhere considering the cost of this PDA.What a headache this has been. Yes, bad enough to warrant one star for this review.