The bed was fine until it all of a sudden developed a leak after only 3 months of use. Called in Aerobed for a replacement, and even made sure that they read to me the exact size and model of the replacement. A few days later I get the WRONG SIZE. Because of the holidays their warehouse is closed and I won't be able to get a replacement until middle of January. Their customer service is incompetent and they don't really care if they make a mistake. One of the representatives MICHELLE even LIED and said I DID NOT call in to make sure they shipped the correct size and model. WILL NEVER PURCHASE FROM AGAIN! POOR COMPANY POLICIES. After all the mistakes they expect me to ship the wrong mattress back to them first before shipping out the second replacement.