Ordered 3 sets of 9 NEW microcassets. They arrived with a rubberband around 9 loose tapes and the other 18 were loose (their rubber bands had come off)in a bubble envelope with a rip big enough for them to fall out. Not to mention that 4 tapes had come out of the plastic case and the cases had to be put back together. To advertise as new with a picture showing them in a manufacturers package seems a little deceiving.