I agree with all of the reviews up until now. The product was GREAT for playing games like Quake 2 and other shoot 'em ups. But, the fun only lasted until the thumb directional pad fell off. After looking at how it happened, it's easy to see that it (the thumb pad) was definitely under-engineered. It's only held on by a small piece of plastic (approx. 1/8" in diameter), and it is easily broken during normal gameplay.I got more than 10 hours of use, but it definitely didn't last as long as I expected from a product from Microsoft. I have purchased other Microsoft hardware, and I'm very happy with the durability of those, just not the Dual Strike.