The big reason to purchase Drive Image is supposedly the Windows interface which is user friendly and easy to use.... if it works. On machines with SCSI as well as IDE drives, the Windows interface may not work (like on my machine) and you're back to booting disks to run the program (like Ghost). And it's not easy to find this information. It took me hours to come across this on the Powerquest website. Also, for support they want a copy of a file which cannot be created in Windows XP because it wants direct disk access and Windows won't permit it. I would imagine there is some way to run it, but hey, enough is enough just to get a question answered like "why won't this program work?".