That's what this course offers....real world examples of negotiating tactics. I've been in sales for 10 years...after listening to this material from Roger Dawson I realized that I wasn't a good negotiator, I was a serial caver...I would give in on just about everything. This course teaches you the skills to get to a win win situation without having to cave on every point. It also helps you understand what people are trying to do to you during the negotiation and helps you overcome these points. Great material.