Like the other reviews you have, above, this line of printers wrinkles paper.The trouble shooting is of no help.Using the two-blue tabs at the back of the printer and flipping themcan be of temporary assistance.Beyond that, the Brother line of printers appears to have a defect thatthey just cannot correct.Brother: There is a bug in the printer. There is also a bug in the process bywhich people are able to register these defects. So, the printer is buggy andthe people are defective for not admitting there is a bug. How about putting up aweb page to allow people to register their bugs with this printer?All: Perhaps it is time for a class action lawsuit.