What a piece of crap. It wants to allign your cartridges every time you turn the computer on, you have to hand feed the paper, endless paper jams...my current problem is that it won't recognize it's own ink cartridges so I can't print anything. I don't know what I'm going to do when I start having to print MA papers & my master's thesis b/c even w/hand feeding paper, it will only print a 10 page document.I didn't realize it installed another user onto my computer until I started having problems w/my virus software & it started to kill the running time on my computer.The customer service stinks too.I will never buy anything from HP again.