The first order I got was incorrect, there were chargers instead of A/V cables. I wrote to inform them and they sent me cables for a "M" style player. It was not RCA connections. The picture was that of a "W" A/V cable as well. I have written then back and they have only responded that they mailed the correct Item. I have STILL NOT received the correct item I ordered. It seems like I am e-mailing a computer. I am very dissatisfied with this company. THIS is a BAIT and SWITCH for sure!! I would recommend you NOT to order from them.