This is an absolutely useless product. I was looking forward to pulling up email histories and seeing QuickBooks data right along side, but none of that matters if it doesn't work. Forget the fact that I had to open it, it would freeze, I would end the program, and the reopen it to use it--one day it just stopped accepting new emails. Two hours on the phone with tech support and they told me I had a problem with Outlook. I love Intuit products, but if you can't deliver this in quality form with the English-speaking support team I've come to appreciate, then it's best pulled off the shelf.MMK (a 7 year QuickBooks user, ProAdvisor, CPA, and disappointed customer)