Same complaint as others. I've ended up with spatters and flour dust all over so I'm afraid to try anything higher than the lowest speed. The retractable cord was a great selling point for me. Too bad it doesn't work well. I have to feed it in a few inches at a time. When the cord is extended it's so curled it gets in the way and makes the appliance difficult to use. I've only had this mixer a year and I've replaced it.