After normal use the lighted on/off switch began to malfunction and would shut off the attached devices with no warning. Belkin's tech support department ignored repeated emails to them via their support portal. A google search on "Belkin pleads for mercy over paid Amazon reviews deception" answered my question on how such a product could have so many glowing reviews on Amazon despite what is clearly a design flaw in the on/off switch. A reputable company would issue a product recall here.