I purchase the easyshare dock 3000/4000 series because i have a dx3215 camera,and the dock was missing the universal insert which helps stablize the camera while charging. I notified the seller and he claimed that it did not come with the dock, However the quick guide and the box stated that it contained the universal insert. How could it with a part missing? the Insert is used to charge the battery. The custom insert that came with my camera was damaged. That's why i ordered the dock so that I could charge my battery. I still can't charge my battery because the camera falls to the side when it is placed on the dock because it has no support.