Palm TX HandheldI'm sure this is a good product however I received a product box had been previously opened..The software had clearly been used and was defective...I'm mad as heck that Amazon shipped me a item that was USED AND DEFECTIVE..From the dates on the software this was a return by previous buyer then shipped to me as NEW.in Jan. 2008. I have no idea what they do with returned items but they should not turn around and ship them out to another customer...Retured items should go back to the vendor for processing and reboxing.