Poor product engineering, too many mechanical failures.If not for amazon's excellent customer service this will be sitting in my garage now. Power button didn't work for me. I had to hold the power button to make it work. The unit was too noisy too. Steamer clearance from the ground is too low. You can't take out the steamed milk easily off the steamer. I returned the unit back and requested replacement from amazon hoping to give it a second chance. The replacement unit had different problems. One of the hooks that holds the water tank was broken. I could not get the unit to build steam. Returned that too. People who are satisfied with this product must be lucky ones.Quality of espresso is not that great. For the price point I would have kept the unit if there were no mechanical problems.I recommend amazon to stop selling this product.