We love our new Toaster Oven. We've been without an oven for a while and I wish I thought of buying one sooner.We've only had the Toaster Oven for a few weeks. I've never had one before. So far we've baked cookies, pizza, other frozen foods and rewarmed Flautas which warmed nice and crispy.The outside of the unit does get hot, so use with care and keep it out of reach from children when in use.I think it will be nice to use in the summer not warming up the whole kitchen like a large oven does.We are happy with this purchase and have no complaints as of yet.