Do not buy this product. Look at all the other reviews and decide for yourself. But I bought one to see how it works to see if I wanted to get them in my store. NO WAY!!!! The Website does not work, and my computer never had this message before but it said that if I continued to try to log in that my computer would not work! That's when I stopped trying and called Russ Berrie (the manufacturer). The woman who answered the phone told me to call back tomorrow because the woman who handled this was already gone for the day. No one else could (or would) help me. Don't waste your money or your time with this hunk of junk. The Website doesn't work and will cause your computer to crash!