Do not waste your time. The Tungsten E is almost useless. The set up was terrible. Tech support took 3 calls and hot synch is still not correct. The battery is almost non-existent; after full charging it will "magically" dissipate without ANY use. Then the fun really begins - ALL my data is then lost - this has happened 4 times in the first 30 days of owning this. Oh yeah - when hot synch does work (rarely) it requires COMPLETE resetting of the entire unit ! The Vx I had for 4 yrs was perfect. The Tungsten E gets an E- instead of an F- because the screen lights up nicely (for a short while!). Heh Palm - get tech support personnel who are willing to take the time and not rush you off the line. I'll never buy Palm again.