I have had my Floor Mate for a year: it still works great. I do however agree that it can be a bit challenging sometimes. I have 1250 SQF of Hardwood, tile, and linoleum. You have to read the manual, it says to only fill to the line with water, only use the cup for measuring fluid, and it says clearly "move slowly!! Over floor" You also have to remember to clean it every time you use it. I like mine and would recommend it for those with a lot of hard floors.