For one, I think this was the worst customer service situation I've ever dealt with. The movie didn't work, I had to send it back, then got ignored when I inquired on the status of the new copy. I had to leave a bad review to get some kind of feedback from the seller. And even then, I still got ignored.. Long story short, I got my money back and got another copy sent to me, and it still doesn't work. I gave up.. Worst situation EVER!!!!