oh man this is the worst phone i've ever owned. i had it for just a few days and immediately sent it back. why? well for starters the digital camera is the worst i've ever seen on any phone. the pictures look like some piece of junk from the '70s. secondly, the phone is FAT. it's just way too big and bulky. the antenna sticks out too far even when it's not pulled out. finally, the screen resolution isn't very crisp, and sometimes the phone lags..yes i mean actually lags like a slow computer. i've had another motorola phone that did this as well. if you want a fancy phone, and are shopping for service providers, let me suggest the audiovox cdm-8940 from verizon. i just got it and it's 10 times better. no i don't work for verizon.