We have had nothing but problems with samsung blueray player. Slow load times, very poor connectiving issues such as when using Netflix(and we have ultra high speed cable Internet service running with a high quality CISCO router). We updated the software for the player and it still won't play many blueray movies such as Rise of planet of the apes, it will not even play some regular DVDs such as Van Helsing. I really regret buying it. I will not purchase any samsung products again.