I am very dissatisfied customer. Shipping and arrival was prompt. Product is very poor doesnt do anything it is supposed to do. Doesn't work with windows xp the wireless connector doesnt connect therfore item cannot be used. On calling motorola for technical support this item has been discontinued for over 2 years and they offer no support. therfore I will never buy another motorola product or anything from this seller and I actually bought two of these and neither one works!!!!!!!!!!!!! DO NOT PURCHASE THIS ITEM