Lots of people seem to have had success with this device, but I just couldn't. I keep looking over the description to find "Not compatible with Mac systems," but am not seeing it. Seeking a second option, we tried it on my wife's PC, but apparently, it's not compatible with those either. After many (icon-free) reinstalls and confusing attempts at getting something that opened an interface, I ended up in a virtual dead end. The manual was useless, as its directions elicited no response from the interface. My wife actually used to work for Microsoft, and even she found it difficult to interpret what was going on with the software. There simply has to be a better/more streamlined option out there.