. . . unless you began using email yesterday. It is a classic example of unhelpful, non-writing. My heart sank when I turned the first page and noticed the font size - about 14 points, with 1.5 line spaces. This is a magazine article, inflated to book-length. On the plus side, you won't need a separate, large print edition. If you want the only useful suggestion in this book, here it is: send less email, and maybe you'll receive less. You'll only reach this pearl of wisdom after enduring over 100 pages of drivel, such as, "The sent folder contains copies of all the email messages you compose and send." Really? Eureka! My life is transformed! The author has managed to fill 185 pages with similar sentences, each of which should be punctuated with "DUH!" If anyone has a good strategy for controlling email - and I don't want to read long stories about hamsters, either - I'll be glad to buy their book.