I've never dropped this tiny headset or abused it (I've done the opposite, in fact), but after two months, the battery just won't seem to hold a charge, so now it's just a paperweight. I believe Samsung has a 1-year warranty on this item, so I'll try to contact them about a replacement. My wife has the exact same headset she's owned about a month longer, and it's still running fine--and she did drop hers!