First, processing and shipping were incredibly fast....I received the case in 1 day even though I paid for 2 day. This has happened twice.My cat had an initial bout of diabetes/pancreatitis followed by Inflammatory Bowel Disease that vets believe is part of a complex syndrome.And this is the most palatable cat food I could find...and I tried dozens including all the prescription types that the vets sell.It has been a nightmare to find food that the cat could keep down with all the drugs he has to take.And best of all, he really likes it, he has to be syringe fed yet, and he lines up by the plate as I pack the syringe, meows until I give it to him...he even opens his mouth for the syringe with this food...a first.As I said, I would give this product 6 stars if I could...5 for the quality of the product and 1 for the fast shipping.