I love the ease of use of this program. It is full featured and produces amazing results in a huge variety of formats (DVD, SVCD, etc.). However, I originally purchased its predecessor, Studio DV which came with a firewire PCI card which has given me no end of grief, despite upgrading and eventually replacing my system to a much faster one. Their tech support frequently takes over a week to respond to emails (if at all), and seems to be delaying the whole exchange process to a ridiculous degree. They have a telephone option for support which is $14.95 per incident with a 40 minute wait time on hold. If you are daring enough to buy from this company count on NO WARRANTY coverage, as practically that is what I have received so far.