This is my third hot shot in 15 years. I got it only because my daughter moved out and took our old one (one was at work, I retired and left it to my co-workers). It works great and all three still function. The first two were the older model white with a sturdy neck. The new black one is flimsy and bends. It is also very tight for a 16 ounce mug to fit under it. But just like the first two it heats water to the perfect temperature and very quickly. I would love to buy a new black or stainless steel one in the old model type. Pay attention Sunbeam.