I got so fed up with this dryer, I gave up on it after just a couple of months. I now (very happily) own aInfiniti by Conair 223 Cord Reel Folding Handle Dryer, which, despite Amazon's title, does not have a folding handle.This was my second hair dryer with a cord reel, which I find convenient, but there are several things I really hate about it. It is very noisy and I have to turn the radio up loud to hear the news--even when using the slow speed. You should be concerned about hearing loss if you use this. The cord is way too short (4 feet) and when retracting it, rewinds so quickly that the plug whips around and hits me painfully in the hand. I have to be careful about how to hold it when retracting the cord. It also had only fast/hot and slow/warm settings. I prefer to use high heat and a slow speed, but that is not available on this cheap piece of junk.I highly recommend you do not waste your money on this hair dryer.