My SD-V391 was a gift that sat around until my daughter wanted to use it. She called and said Closed Captioning doesn't work when playing a DVD. I played the DVD on my home theater and it worked fine. I did all the troubleshooting that Toshiba told me but no CC. They claimed that if it worked while playing a tape then it should work with a DVD. I see the Model was replaced with the SD-V392 so I suspect they knew about the problem and discontinued selling the SD-V391.