This is a good chair for the money. It is one of the more atractive models.. but it is big! (they all are) and it might not fit with all decors. I wish that the chair had been 3-4 inches lower. The finish is nice , it has real leather where it counts, extra padding is removable and the cover for the leg wells is an attractive feature. The massage program is simple but adequate, but the intensity is not programmable which might otherwise be inferred from the ad.The shipping was free which was a factor in my selection. I like the five year warranty but i don't know how I would be able to take advantage of it repackaging and shipping this item would be difficult.. an in-home warranty would be a good thing to have.