This item was shiped in a timely manner, however it was shipped via USPS, and they wouldn't leave it at my door, for some unknown reason, so I had to pick it up at the post office.The problem is that I don't own a car, making it difficult to get to the post office. I wish a different service had been used, because it was almost a week after it was delivered that I was able to arrange for a ride to take me to pick it up. I order things online because I don't have the means to get to places that might carry the product.When I finally got the item, I watched it almost immediately. There are a few plastic clips inside of the DVD box which hold the slabs that the DVD's are places onto. One of those clips was broken and was scraping against the DVD backs, and one of the disks had come undone, so an episode on disk two has a number of jump cuts because of the scratches, and I had the skip the episode entirely.Thankfully, my love of this show saved the two problems with delivery.