I received this iron two years ago as a gift. I didn't use it until the warranty was about up nor did I register it so there is nothing I can do and I cannot blame Rowenta for my ball drop. But a bad product is a bad product. The cord never properly reeled in - so I would manually push it in which probably is the reason it now will blow a fuse if I turn it on as it is internally leaking water. This product was never tested properly and in my opinion is extremely dangerous. I have taken my iron, put it back into the brand new box it came in and have thrown it in the garbage.