I am extremely dissapointed in the product (battery) and the processes associated with the product. Namely, the battery would NOT CHARGE as advertised. Secondly, I have to SPEND MY MONEY to return the product and to make matters worse, I had to pay the shipping charges TWICE, for the initial purchase and for the re-order, for which I AM NOT GOING TO RECEIVE A REFUND, not one red cent. So bottom line, I paid over $30.00 for a $8.00 battery. What a great country we live in. Will I use this procedure again, not likely.