The humidifier broke in less than 2 days of owning it. The mist simply wouldn't come out. After days of trouble shooting, cleaning and reading instructions, it was official. The product failed me.I called [the retailer] to return it and they said they would send me an email with further shipping/return instructions. They never did. I called to ask about the follow up email from them and they said it wouldn't do any good since I missed the 30 return date??? I tried to explained that I tried to return it in the 30 days, but never got the email from them. It didn't matter-so now I'm out $40 bucks and no humidifier.For the record, this isn't the only product I've ordered from [that retailer]. I also ordered an Epson Printer and that broke in 4 months. I've now learned not to order or purchase anything from these merchants and am really bummed that they have my money and I have nothing but broken machines.