I got this Ipod on Christmas 2 years ago.. It was fine and made me very very happy.. but one of a sudden it completely stopped working and got the sad Ipod icon and the folder icon. Of course I called Apple Stores to see if they can get it fixed, but they told me that they didn't fixed them, and when they got that kind of problems they just give one new on refund... but my problem was that I didn't have an apple care program... so I called like one million places to get it fixed but this will cost me about US$ 200 so I got a brand new Ipod video instead, but I will try to get it fixed on the future. I've learned this is a problem on this kind of Ipods, so I highly recommend to get an Apple Care program in case you are planning to get this ipod.