Flex Shampoo, Frequent Use with Balsam and Protein - 15 fl ozit was obvious that when rcvd the product was tainted ( black in color VS GOLDEN GLOW)Most importantly i returned product & vendor CUTIE BEAUTY promptly returned all costs including my shipping cost to return to them It was done Courtiously & prompty Although i was diasppointed with condition of product,the rest of the experience wsa just fine ALAN J FRIEDMAN