Made the mistake of purchasing the garlic press. Didn't work. Mashed the garlic into a pad of paste. So irritating to use, I checked their "warranty" and contacted OXO to return and was given a run around - forms to fill out, copy of original receipt, mail it back. "Satisfaction" warranty is a fraud and a complete lie. Jumped through their hoops. Then a smug company rep called and told me it was "not their product" and I would have to provide a prepaid envelope if I wanted it back. No refund, nothing. I certainly don't want it back. Well, it was their product. Solution is simple. I will never, ever buy another of their products again. And my advice to everyone - pick another brand, any other brand.