this toy -like all other fisher price toys- was broken when we opened the box.I have rarely successfully received a fisher price toy with out having to exchange it or return it- and customer service requires you to return the toy before resolving the problem.Have you tried to take a toy from a child once he/she has opened it?? not very fun.I will never again buy fisher price/mattel again and will tell all my family to not buy gifts from them either - I recomend the same for you. - all fisher price and mattel must be returned to the store immediately!