This toaster oven is constructed of better quality materials than any I have ever owned. Design is terrific and easy to use and the convection oven works really well when you don't want to use your big oven. Three gripes I have are 1.you can't put 2 racks in at once, even though the oven is large enough, the slots are not there 2. When you pull the rack out towards you, it tilts downward and is likely to fall 3. Toaster is pretty slow.