My teacher says this is the best book he's ever read about intercultural communication. I, however, can't appreciate this book as much as he has. I can't help but feel it was written by someone straight out of an English 102 class. Sometimes you'll get some interesting trivia thrown at you, but most of the time I can barely stand looking at this cheap, paperback, black and white excuse of a text-book. Probably the worse thing about it was that I had to pay over $60 for a brand new copy. After reading this book, however, I will admit that it's made me think about how I interact with those around me, so its accomplished its purpose. But be forewarned, it you have a hard time reading bland text-books, you'll probably only find yourself jotting down the definitions of the bold-text words so you'll pass the exams.