I bought this toaster based on the good reviews. I was tired of the cheap toasters that wouldn't toast on BOTH sides of the bread and thought this more expensive toaster would be different. It's not. It only toasts thoroughly on one side. What a bummer. I was willing to overlook the fact that it's a huge toaster IF it would toast on both sides. I do like the fact that the front is curved so that you can see into it and that it has a lever to lift the bread out; however, I would gladly give up those bonuses to simply have a toaster that toasts both sides of the bread simultaneously.