I've owned a hitachi before, it's amazing because it's powerful.This thing isn't a real Hitachi, didn't come in a hitachi box, doesn't look anything like one and is about half the power. A cheap knock off - nothing more.I noticed another reviewer mention a similiar issue, but since they were the only one, I wrote it off. Sadly, I am now the proud owner of a plastic piece of crap.Since it came from China, the return shipping would cost more than the item itself. Buy from someone else - this seller is a rip off!!!!!!!!!!!