We've had the 7410 in my wife's law office for the past 3 months as an alternative to expensive leased copiers. As business picks up, we'll soon be needing a much faster unit. DO NOT BELIEVE FOR ONE SECOND THAT THIS UNIT IS CAPABLE OF 20+ copies per minute. With the document feeder and normal typed black and white copies, you are looking at 3-4 copies per minute TOPS. The unit has been solid so far, but I have absolutely no clue how HP measures copying. It certainly isn't real world and false advertising gets 1 star for this unit.