I ordered two of these. When the order arrived I noticed the cream was dark brown and had a strong smell. Being I've used this product several times before, the lotion was always white and had very little scent. I called Neutrogena and ask if they changed their formula. They said no. I gave them the LOT number which gives the Julian date and year is was bottled. They were bottled in 2005 and have a shelf life of two years so were expired in 2007. This is 2011. I contacted the seller, they didn't have any fresh product so promptly refunded my purchase. I'm thankful for that. I ended up buying fresh bottles at Target, which still had white lotion inside. I'm sure it was an honest mistake and am thankful for the refund however, I hope they pay closer attention that items are not expired before shipping.