This teapot looks very good and makes great tea. Unfortunately, my praise ends there. This product has a flawed design. There is no mechanism for easy removal of the infuser. The infuser itself was made to be taken out (there are retractable prongs), but there is no way to carefully do this. When I tried to clean it, the glass broke (this was the first time I had ever used it, and I am a reasonably careful person). Also, broken glass is NOT covered under Bodum's warranty. My advice is to stick with cast iron pots. They are more expensive, but they last forever under normal conditions.