I ordered this product only about a week ago and was very happy with the finish and quality of all the pieces. After assembling the legs, and pole part, which all fit very snugly, started assembling the arms that hold the coats. Everything went well until one of the pegs couldn't screw in as the metal part that accepts the peg was put in at an improper angle and is impossible to screw in. The product was very easy to assemble and look great, but with that missing arm I feel like we were cheated. It's a cheap product so you get what you pay for, just unfortunate as it would have been perfect accept for the one defect.