I am so disappointed. I have an old version of this timer and love it, it's been working great for years. I got this one to have as a second. It has a plastic scratch cover over the front when it arrives (like most new things do). When I removed it, it came off fine, but after a few days, the face of the timer was etched everywhere the scratch prevention cover had been touching it. I can even see the small bubbles where it didn't seal all the way. The entire clear face now looks like etched glass. I tried cleaning it in case it was left over adhesive, it isn't, it is permanently marked and I can barely see the numbers unless I hold it under a bright light.