This is the second Panasonic cordless phone I've purchased in 4 years after the first one died. I should have learned my lesson as this one just died 5 weeks out of warranty after I just put another $200 into additional handsets for it. Panasonic customer service was gracious enough to offer to repair it but they quoted me a cost for more than it would be to buy a new one. I like the features panasonic offers but I'm switching brands.