I GOT ONE OF THESE CAMERAS BEFORE THANKSGIVING. I NEVER COULD USE IT. WHEN THEY PACKAGED THE DISCS FOR THE CAMERA THEY PUT TAPE OVER THEM TO HOLD THEM IN. THIS OF COURSE TOOK THE INFORMATION OFF THE DISC. I COULD NOT GET ANY COOPERATION FROM THE COMPANY DIRECTLY TO REPLACE THE DISC. AMAZON CALLED AND GOT ME THE INFORMATION I NEEDED TO HAVE THE DISC REPACED BY THE AGFA. AS OF TODAY, JAN 17TH, I STILL HAVE NOT RECEIVED THE DISC. FORTUNATELY, I HAVE ALREADY RETURNED THE CAMERA TO AMAZON. I WILL NOT PURCHASE ANYTHING ELSE WITHE THE AGFA NAME. THERE IS NO CUSTOMER SERVICE FOR THE CUSTOMER WITH THIS COMPANY!!!!!