I thought I was the only one with the bad coffemaker! I see, from other reviews, that I am not alone.Bad stuff-Reservoir leaks water - very often.Flimsy plastic material peels and cracks off front controls.I followed the lead of another reviewer by e-mailing Mr. Coffee. Well, they must be tired of hearing from us because I was told to send the coffeemaker to the factory for repair. The turnaround time would be a month! What would I brew coffee with in the meantime? Shall I hold the ground coffee in my hands and let scalding water trickle into a bowl?Stay away from this machine. Too many problems for the price you'll pay.