When I received the package, there were missing pieces, broken pieces and pieces that would not fit together the correct way. The steering column couldn't be screwed in because the hole was not drilled the correct way. I did ask for a replacement, and it is on it's way. I am hoping that the second one is better because my son was looking forward to using it on the 2 feet of snow we had.I returned the original sled and received a replacement that was perfect. My son loves it and I would highly recommend it. I guess I just got a defective item the first time.