The Plantronics MX500i 3-in-1 Headset is a great product for any internet based phone can even use for a cell phone with the included adapter. One thing that Plantronics changed with the newer headsets is the usb adapter. The previous one came with a longer cable. The new usb adapter is not connected via a cable but is now in a similiar format as a usb flash stick. This considerably shortens the overall length of the headset. On a laptop this would be a better option but on a desktop unless you have the desktop sitting on top of the desk the cord is way too short. Everything else is fine but I would like to have an option for the usb adapter.