I am not sure if this crock pot is still available anywhere, but if it were I would definitely buy it again. I love it! I have had it for about 6 years. It cooks great. The only negative is that the exterior gets pretty hot. However, the instruction booklet states that it will and that it is ok. I just make sure that nothing is touching it that could possibly melt like plastic bags, etc. I put it on my laminate counter top and it has never been a problem. The glass lid does fit slightly loose, but it is supposed to.I cook most of my dishes on the high setting for either 4 or 6 hours then it rolls over to the warm setting until we are ready to eat. It has always been perfect. I love the large oval shape. I can cook large roasts with potatoes and other vegetables without crowding.I bought mine at Sam's and it came with 2 crocks...a single one and a divided one. I am sorry to hear of other's problems. But it has worked great for me and still does. I use it at least once or twice a month.