This is a review of the VENDOR, not the scanner. I ordered HP ScanJet 8250 Document Scanner through Amazon; vendor is TLMonitors. Item was advertised as "Very little use, still in original box." Vendor asserted on their invoice that "drivers on a disc" were included; in fact, they were not included. Vendor was resistant to my returning it. Vendor said the driver could be downloaded from the internet. For someone more tech-savvy than I, this might be a good option; it is not a good option for me.