I recently purchased this fryer from a club store.I did every thing according to the book, the fryer light out when oil at set temp.,used Name brand french fries,.........Soggy! Left nextbatch in 5 min. longer(doubled the time) crispy but GREASY!!(used mazola corn oil)Tried various products hoping this thing would some how start working NOT .It also has a awkward, dangerous style lid,I do not recommend!What attracted me to this fryer was its capacity and the ease of cleaning, and that it is , but that's all.