In many instances, Gordon seems to be protective of sellers although the first word in the title is "Buyers." As a buyer, I am frustrated with her biased advice, e.g., leave positive feedback for the seller so that they will do the same for you. A buyer completes his/her responsibilities first, that is, to pay. Once done, the logical step would be for the seller to rate that buyer. Then when the piece of jewelry is received--if it is received--the buyer should rate the seller on whether the piece was sold and shipped with integrity.