I was taking a fair amount of risk when ordering this phone, because it's a new model from Uniden and I couldn't find any user review on the web. It turned out to be worth every penny of it. With a very sleek look, it's easy to set up, has all the functions I ever need--caller id, address book, conference, digital answering system and intercom (walkie-talkie) which is perfect for a family or shared apt. It feels great in the hand and the sound is crystal clear. The only imperfectness I noticed is that there's a little voice delay, which could very possibly be due to my VOIP service. My roommates love it too and I'm happy to have picked it.