The phone is cool, it has a ton of really neat features and it's free with activation... BUT... The signal strength is so terrible here in Michigan that it is all but useless. Three of my friends have the same phone and they have the same problem. My old Samsung phone gets full signal both at home and in my office but this one bounces between 4/5 bars and 0/5 bars at both locations. It's not that one day it will be 3/5 and 2/5 the next, within 1 second it can switch from 0 to 4 bars and back again. The signal strength bars look more like a spectrum analyzer than a strength indicator. Driving with the phone is impossible, I can't go more than a few miles in town before it drops the a call. Do yourself a favor and get a phone with less form and more function.