If I could give this 0 stars I would. My roommate purchased this ridiculously expensive teakettle and there are little black flecks floating around in the hot water. This item should not be sold and is hazardous.I also had the same experience with Le Creuset's customer service. Their lifetime warranty is a joke. Instead of spending money on shipping the item to be "inspected" I'm going to buy a decent teakettle instead. What a crappy product from such an expensive line.