We bought two of these chairs only to find after two weeks damage to the turn-table and back upright cracking from knots in the lumber. The first time that you sit on the chair you hear popping and cracking. This is due to the threaded inserts being pulled away within the soft lumber used in construction. The turn-tables are light duty, they are only 50% of the seat diameter so that they can not carry the sufficient load when sitting in the chair. The product was shipped properly, a few scratches but appeared OK. The chairs are not built well and should do not warrant the price. Don't buy these chairs if you are near 200 lbs in weight, maybe they are good for children.