I received the Summer Infant Video Monitor as a baby shower gift in August 2002. When we first started using the product, I wrote to their customer service complaining about the static that was keeping us up at night. They told us to keep the monitor away from electrical appliances, etc. We tried this, it didn't work. After ten months of use, the monitor broke. The picture turned to snow and then the monitor died. It was never dropped or mishandled in any way. I wrote to them again to let them know that I was extremely disappointed that such an expensive monitor caused so many problems in such a short amount of time. I wouldn't recommend this product to anyone.