I was very excited about this product, but I froze it up within a week. (I varied a lot between the two modes of media drive and hard drive...can't remember the technical terms on this...I think this is why it froze) Tech support said it had to be returned under warranty. I researched this and found it to be a somewhat common problem. The file system was corrupted and I could not get the device recognized by Windows.It was great while it worked, but luckily I could return it. I bought another because I was afraid this would happen again out of warranty....