My wife and I spent the entire day looking for a decent foot massager and finally bought this one at the store because it was reasonably priced and had the features my wife wanted. Got it home, plugged it in and it worked fine for 20 MINUTES then conked out completely. It died under her feet and refused to work again. Thinking it was some sort of fluke, I looked it up and found this page which contains several other accounts of this product crapping out on the first use. Seems to me a product this shoddy should have been recalled a long time ago and taken back to the lab for retooling.Ignore any other decent or shining reviews of this product. Don't even take the chance. Based on the stats, the odds of this unit breaking down on you are amazingly high. If I'd read the reviews here first I might have saved myself the hassle of packing it back up and driving back out to the store to return it.