First of all, I'm writing this review from my two day old Sidekick II and the keyboard is very easy to use. I was a little nervous about the keyboard because I've got big hands but so far I can type quickly and with ease. I was able to port my number from ATT with no problem. I have also set up my voice mail, e-mail, taken a few pictures and obviously surfed the web. The camera is clearly the weakest link like other reviewers have said. The pictures are low resolution and the light conditions need to be just right. The e-mail is wonderful. I also set up another POP3 account to check. The web browser works well but can be slow. There are way too many cool features to list here. Overall, this phone is amazing and with the current rebates it's almost a no brainer...BUY THIS PHONE!