This is an acceptable product. Not excellent, but not bad at all either.The only problem I had so far is very simple:No matter what they might tell you, this mp3 player is not compatible with the USB driver : SanDisk SDCZ4-512-A10 512 MB Cruzer Micro.It is been offered together here in Amazon.com, although they are not compatible.I made the mistake of buying both and after getting a consistent Fat error message I found out that any USB driver with less capacity will work, but the one with 512 mb capacity will never function. The mp3 player by itself can be a 4 star category item, but San disk has no idea about customer service and their websites do not help anyone to find out the information to fix situations like this.