First off, there is no online support whatsoever. Second, the stylus will jump from spot to spot intermittently wasting tons of time having to correct or erase marks. In fact, using a mouse I was able to get my work done much faster it was that annoying. The purpose of getting a tablet was to make the artwork easier not harder. Also, the stylus sensitivity is pretty weak. seemed like a device where you would go through many pen nibs. Granted the device is only $25 or so, but save your money and get a WACOM instead, which is tenfold better.