Very disappointing! The product is over priced for the lack of quality in materials used for construction. This pack was used for a six day trip and was not packed to capacity. It was used to go from the car trunk to the hostel and from the hostel back to the car trunk. Before six days was up, one of the main shoulder straps ripped (essential component to a working backpack) and two of the zippers stopped working. Had this bag been used for true backpacking and I didn't have the luxury of using a car for transporting my needed supplies, I would really be upset.