I work from home and spend a ton of time on my landline. I am looking for a good headset - one that delivers excellent sound quality at a reasonable price. I am very disappointed by this headset - sound quality is very poor - it cuts in and out and is too quiet. I tried it all day yesterday on my many conference calls and it received an overall negative vote. A few people said it sounded OK but the majority of people I interact with had trouble hearing me. Not acceptable - back it goes.