I bought this switch about 18 months ago. It went out 6 months ago. They have a lifetime warranty, and they replaced it. However, the one they replaced it with had something rattling around inside it when I got it. I sent it back and got another. Then, it failed. They would not cross ship a new one to me. In other words, they wanted me to disconnect the existing switch, send it back to them, and have them ship the new one to me 5-7 days later. So what do I do for work for the week and a half while I wait for the new one? They said they would expedite and cross ship if I paid a charge of $74.99! I asked them how I was supposed to work for a week and a half while I waited. The tech said, "Well, you could buy another switch in the meantime." What?!? I replied, "Yes, maybe I'll buy a switch that doesn't break down every 6 months!" Don't buy it!