Just a pretty face. The first one lasted three months, then brewed erratically. Each pot took about four "resets." The retailer replaced it right away, but when this one breaks we're asking for the refund. I will then get out my checkbook and buy a real commercial-grade Bunn-O-Matic. I've had it up to here (look way up) with cheap coffee machines. At eight cups a day, I demand dedication to cause.