I bought this for my mother about 8 months ago. After the first week, the belt clip broke off it was so cheap. After 4 months, the pager button stopped working well. It got difficult for my mom to press (she has parkinson's). She now has to press it in a certain way to get it to work (the button only works sometimes - less so lately). Now, the pager goes off spontaneously, without the button haven been pressed. Unfortunately, I haven't found anything else on the market that does what we need. I've tried those emergency dialers - but they take too long to ring the phone and are overkill.