The Keurig is great when it works. I typically use the "My K-Cup" and use local coffee. The results are about on par with my french press, actually. My wife only drinks decaf so she uses the disposable K-Cups. On an average day, we brew only two cups total.The problem is, I've replaced my Keurig B-40 a total of THREE times during the warranty period for a failure to prime (essentially, priming is the process of pumping water from the reservoir to be heated and brewed with). Customer service was great and sent me a replacement promptly each time. However, it just shows that the Kuerig is a shoddy product! I'm now out of the one-year warranty period and my FOURTH Keurig is having the same issue. I'm not calling customer service and am just going to trash the brewer. I just ordered an Aeropress for my single cup coffee and expect to be much happier - there's not nearly as many things to go wrong!