I purchased this food processor because it had good reviews. when I received it the lid would not close. I went to Williams-Sonoma to look at the same model and the lid went on and off with ease. I returned the processor for a replacement, the second processor had the same problem. I called cuisinart and after going over every step of assembly we both determined that this was also faulty. amazon is great with returns, cuisinart not so much. their solution was to ship my brand new purchase to them for repair.