bought new ,right before the waranty was up about 11 months the fan blew.sent it in they gave me a different one but it was refurbished with the door missaligned and the chrome coming off.sent it back got another with the front panel corner bent but i kept it .now 8 months later the fan blew on this one too.have to send this one back also .so it is 2 ovens in two years.it did cook well though