Have had this for about 2 months. Worked fine if not VERY SLOW at starting up and VERY SLOW changing (HD) channels when watching tv through remote. The picture seems much better than our old DVD player, and I love receiving HD channels for the first time. However, my kids (ages 7 & 9) HATE this one because it's too slow to start and they have trouble figuring out how to switch to "Input" to play a video game or switch to VCR/DVD. The final straw is that the DVD drawer is now stuck closed and we've tried everything to get it open including "Reset". For the amount I paid (high, since I ordered directly from Panasonic), I really expected a much higher ease of use. I'm calling Panasonic today about returning it. Will look to other brands.UPDATE (Sept 2007): Panasonic paid for postage, replaced the DVD drive, and now it's working fine. We decided to keep it. We're getting more used to the controls.