The bag looks great and for the most part is very well made. I was a little disappointed by the interior lining of the bag which is a very thin plastic (reminded me of a rain poncho). A higher quality lining and I probably would have given it 5 stars.I took it on a recent business trip as a carry on. The bag has considerable storage for its size. The interior easily accommodated a 14" Thinkpad, a cooling pad, a legal notepad, and the included zipper pouch held the power cable for the laptop as well as a USB 10 key. The external pocket held my iPhone, iTouch, a 3G JUICE rechargeable battery pack and charging cable, my blue tooth headset and charger, an HP 12C calculator, my ear buds and car keys. Fully packed, it still fit easily under the seat in front of me.The bag has an easily adjustable strap and is very comfortable.Overall, it's a nice bag, just wish they would have included a higher quality lining...