I purchased this product in 2008. Like many others people, I found the documentation inside the box damp and there was a musty odor. I called Honeywell and they advised me that this was normal and suggested I put some silica gel packets inside. I did that and pretty much forgot about it since these are documents and items intended for long-term storage.I just opened the box this week and found my documents and other items covered with mold!!!! THIS IS A HORRIBLE PRODUCT!I reported it to Amazon Customer Service and suggested they look at all the other reviews from people with similar problems.I understand it is long past their normal warranty, but Amazon should get our money back from Honeywell and stop carrying this recipe-for-trouble product.