I got this coffee maker about 9 months ago. Right away it brewed a crummy cup of coffee and soon enough I would put 8 cups of water and get around 5 cups of coffee out. Luckily I have an authorized repair place right down the street from me. They didn't contact me for six weeks after I dropped it off and then one day a new one showed up on my door. "Great!" I thought. Wrong. The second one sucked just as bad and after about 5 months of crummy use it really doesn't work at all anymore. Please save yourself the trouble and do not get this hunk of s#!t.