I bought this water kettle due to the many good reviews on amazon. However, It turned out to be one of the worst water kettle I have ever owned. My previous water kettle lasted me a good 4 years and the only reason I tossed it was due to it becoming exceedingly dirty inside. The design of this kettle leaves a lot to be desired. I found the 3-way setting on the front ugly and pretty much useless. Moreover, the knob fell off after about 1 month of use. I've had it now for about 3 months and now the contacts are starting to fail so that it is not always obvious whether the kettle is actually on or not. My other kettle made a nice "ding" sound when it was done. There is no way to tell when this kettle is done except by the light on the front that is not always easy to see. In all, I'm not quite sure why it is rated as highly as it is. I give it a 1-star.