I purchased the Ryobi Lawn Eddger for my Ryobi trimmer. On my second use, the Lawn Edger became stuck to the trimmer body.I tried 4 different local "Authorized Ryobi" service centers. None will accept a Ryobi trimmer in for "warranty repair". For the past 2 weeks, the only message I have been able to get on the "Ryobi 1-800 number" has been "Due to heavy call volume... we request that you call back later". Even the Ryobi web page is most of the time out of service or extremely slow.I would never consider buying any Ryobi (or products from the same family).