I own two of these and this was the third one for me to purchase. The first two have been great. This one has many problems and it is not possible to return it to Amazon. (Turns off for no reason, dead places on the screen where the stylus does not work and other problems) Read the fine print on their return policy. (Once you open the box it is yours and cannot not be returned.) I have requested help to get the problems resolved, but never receive any support. Very disappointed in the company that made the product and Amazon who sold it. No help from either one. Shop someplace else.