The book opens up with the two main characters (Sara, Jared) and their local grocery store owner friend (Mickey) trash this old lady who comes into the store with a store coupon for Cheerios only to find there are no Cheerios on the shelf. She camplains to Mickey about it and instead of simply saying he was sorry and giving her a 'rain check' he and Sara and Jared light into her like rabid dogs. I mean it was disgusting. I know quite a few grocery store owners (big cities and small) and none would dare to speak to customer that way or let his friends do so. Sara and Jared are rude offensive arseholes. I took the book back to the library next day. No thank you.