Ordered 2 of them. Both came in perfect condition. However, the dimensions were really 9 x 9 x 9 and NOT 12 x 12 x 12. This was a HUGE issue for me. I'm using them to display and protect 2 valuable collectibles that are taller than 9 inches. I had to buy a generic plastic sheet(s) to fill up the gaps left open. On the product itself, I'm happy. Comes in 2 pieces shaped like "C" then they just slide into each other. Of course the quality and thickness probably isn't as good as the more expensive stuff sold at Amazon or collector stores. I don't mind as for it does the job and at an affordable price. If I need more, I'm definitely going to get the same ones.