I got the product (Journey to the West 4 volume boxed set) fairly quickly, but the books were a little scuffed up with the corner of one of the four volumes bent up to a couple pages. Being only a paperback though, this doesn't bother me much as they would have been in this condition or worse after I've finished it. :) Otherwise good service, I contacted the seller in advance to confirm that the version of this book was the one I was looking for, since there are many retellings of Journey to the West, and I got a prompt reply.