The product arrived pretty much instantly. However this is an extrememly badly constructed offshore item. Upon trying to use it for even light duty it did not do the job. The clutch spun and the drill stopped over and over again (with the hammer drill which came with the item). This was old cheezy concrete that should have been drilled into like a hot poker going into butter. Shortly therafter the drill fell apart -- plastic pieces broke off the handle and the screws came out. I couldn't even get through one small job using it. I would not recommend it for even light duty by a homeowner.