The carafe to our Braun FlavorSelect coffee maker broke as it was being removed from the box. We never got to use it! While shopping online for a replacement, I came across this site and these reviews. Based on the info from other users, we've decided to replace the Braun with another brand that is more user friendly. That's too bad, we usually love Braun products. They blew it on this item. Thanks for your input, it saved us a lot of aggravation!