For the past year I have completely loved having this MP3 player to take to the gym, on my commute, etc. The arm band was great for working out and the remote allowed me to put the player in my coat pocket or purse when commuting. Unfortunately, I had a lot of problems with it:3 months: The flimsy belt clip broke5 months: The remote's LCD screen stopped working1 year: The player could no longer be recognized by my computer nor could it play the music already downloaded. It was determined that the player was no longer functional.Additionally, sometime in the last couple of months while trying to dowload music to the player I would recieve an application error or the program would simply hang.The software itself is horrible and customer support is a bit surly.