This toaster was a Christmas present for my husband. I was very disappointed when it suddenly broke only 5 months after it was purchased. The toaster no longer holds down the bread in the slots. I could spend $13.00 to ship it back to T-FAL for repair, but I'm not sure if it's worth the cost.The "High-Lift" feature they claimed did not really raise the bread high enough so we ended up using our fork to pick up the bread. It toasted one side of the bread darker than the other. The slots were too small/narrow to accommodate our favorite rosemary bread from the local bakery.