I agree with the majority of reviewers. This a piece of junk and the Salton Customer Service people were not at all helpful. There are good products out there, so don't be turned off to all soymilk makers. I have an off-brand "Prufstein" that I got on ebay and it works fine, and was 1/2 the price. A friend bough a "Gourmet" and is also pleased with it. Don't waste you time or money on this product. You'll be sorry.