We received this rice cooker as a wedding gift. My hubby is a pacific islander and white rice is to every meal as tortillas and beans are to my typical mexican dishes, so we thought great, we have a rice cooker, but when we first tried it, we found that it is not nonstick at all! We tried using more water but that just made the rice taste funny, too much water, then I tried spraying a light coat of Pam, but that doesn't work either. We always clean the starch off the rice, that's the way my husband and his family have always done it, so that's not the problem either. Overall, there is no helping this rice cooker, we'll purchase our next one at one of the local oriental stores or at a restaurant supply store instead. I do not recommend this rice cooker at all! Don't buy it.