I'm disappointed in the fact that I was told it was new and I thought it was refurbished. Purchased it 11/30/08 and here we are Jan. 7, 2009 and it's not working. Seems to be a short somewhere. It was printing when I received it and now I can't turn it on by pressing the power button. The surge protector lights are on and I have another printer on the same s.protector which is working but the HP isn't.Janet