I have been an Act! user from the beginning, and this software is terrible. Everything said about this piece is true. The **ONLY** positive feature is that it installs a new version of Act! and leaves Version 6.03 alone. That way, when you get frustrated and remove the software, you can go back to your old version. If you have a Palm Treo device or Windows Mobile phone - forget the sync and forget the sync'ing with third party software. This thing is SLOW and will drive you nuts. DO NOT BUY IT. RIP OFF. You'd think they would test this stuff with some previous owners and get some real feedback. Geeze