I bought a MOTOROLA V551 one year back. It is very difficult to charge this phone. If you insert the plug of charging cable, it keeps saying unable to charge . You have to give it side pushes and try all stupid gimmicks before it starts to charge. There have been days when it took me20 MINUTESto start the charging of this phone. The colors blue and silver are not flattering either. Why does nt motorola give some good colors, may be just metallic ones will do.I NEVER got the rebate on this phone . Either cingular or amazon is to be blamed.Overall this phone will get 2 stars from me.