i agree totally with customers like K.LoSapio in the reviews.i bought the phone and it used to die on me in just five minutes and i had to return it back to panasonic they mailed me back a refurbished set..well it went well for just couple of months and i thought everything was fine, went ahead and bought an expandable set(alarm set) to it, only to find out later that the refurbished set is dying out again in about 5-10 minutes after sitting on the cradle even for 2 days.i am frustrated in buying it for $129.00 and $79.00. i was later told that for the refurbished one i have to buy a $29.00 battery, which is ridiculous...rather i would go ahead buy a different set. i really liked the set compared to others in the market but now i've no choice but opt for a different one. also i noticed the answering machine is not clear....tried to hear at max.sound (8)doesn't produce clear sound. i wouldn't recommend for anyone