I've owned this product for over a year and it has failed 3 times. The first was an internal leak that occured immediately after hooking it up. This could only be fixed by the Legacy sending me a new one. The second time, the hose burst in the center. They sent a replacement hose. The third time, the hose burst again. I have never had any other hose burst in my house, so I don't think its my water pressure. I will say that the customer service is very good and they have sent out replacement parts. On top of the problems, the mechanism just doesn't work very good. I've had to adjust the tension so it won't rewind leaving about 5-10 ft left with no where for it to go. Even after adjust it, it works better if you leave the hose end open so the water is not in the hose. Of course this then leaves water everywhere as it wind up. I sometime thing it would be easier just wraping a hose around a hanger and be done with it.