I bought this monitor from Babies R Us and immediately had to return it. It did not work straight out of the box. Believing this to be a fluke, I exchanged it for the same model. This one worked well for about 6 months and then the AC adaptor cracked in half (we presume from the heat that the adaptor was generating) ??? We were alarmed by this but bought a new adaptor. After having the monitor for a little over a year, it just "gave out". No picture, no sound, etc. We contacted the company whose warranty expired at one year. Overall, this is an expensive product to have so many problems. I am sure there are better alternatives!