Remember when you were a kid and automobiles were less "consistent" than they are now? I can recall friends of my parents who had Volvos and either loved theirs or hated it. You either got one that worked well, or you got a lemon. My m125 is a lemon. My wife bought it for my birthday a while back and I made the mistake of putting off using it. By the time I tried to get it to speak to my computer (Outlook never happened), stop freezing up, move from one function to another, and just BEHAVE, there was no warranty left. It is a dog, with fleas. Customer Service sent a lengthy form tutorial via e-mail, that basically told me to "reboot". Fool that I am, I tried that a few times. My wife gets to stare at the world's cutest white elephant every time she sits down at her CPU. Her disappointment is palpable. The lesson, then, was two-fold. Take it out for a spin during the warranty period, or don't buy it at all. My own lesson will be to get a Dell.