The consensus here is correct. This machine is perfectly fine if you just want a cup or two of espresso, but don't get your hopes up about making great, frothy lattes and cappuccinos. I start my mornings off with a cup of espresso to get me going and the machine works fine, but on the weekends I occasionally like to enjoy a latte with my morning paper. I've tried about a dozen times to steam and froth milk with this machine and all I get is a few bubbles. The milk has barely a thin layer of froth and is still ice cold. Now I nuke the milk in the microwave and use a frother. I guess you get what you pay for. I recommend going with a higher-end product if you want the whole package.