I was excited to receive the Wen fig sent, wanted to try this one step daily haircare product. I don't have problem hair, I don't color it or put much products in it. I have never had a problem with flakes or dandruff. The first time I tried Wen, I immediately noticed large flakes coming off my scalp. I figured at first maybe it was "cleansing" off of all the buildup and I stuck it out for about a week. I was really conscious about doing deep scalp massages in the shower with the product and leaving in in for the suggested time. After 2 weeks, I was sick of the chunky flakes sitting on my shoulders and went back to my old products. After only one application, I was flake free! I guess I just bought the most expensive shaving cream! And by the way, my mother always told me to stick to the products that you like, and my suave sleek shampoo and conditioner has given me compliments for years!