I had a 7 year old cordless phone that had PERFECT reception (it was a panasonic) but unfortunately the buttons went on it so we decided to replace it with this phone. I wish I had never done that because the reception is so horrible in our very small apt. that I can't believe it. All we hear are clicks and static whenever we leave the room where the phone base is. (AGAIN- reception was perfect with our supposedly out of date phone). I am so very disappointed and annoyed!