This thing was trouble the minute I got it. The surface is terribly rough and will scratch up your furniture. It's so difficult to squeeze in the hard drive. The covers are jammed force shut. The wires are way too short and pull apart easily. It also requires a 3 prong plug which may or may not be an issue for some people. And if you download their user manuals/guides/drivers from their site, the English is horrible... bad spelling, bad grammar. Obviously these people did not put much thought into this product in any way, shape, or form. Also, NewEgg.com displays that one good review about this product... what they don't tell you about is all the ones that they don't bother to post.