When it came in the weather channels did not work. The only reason it got 1 star is that 0 stars is not an option. I got LOUSY support from Uniden. They put me on hold for over an hour twice before cutting me off and did not respond to my request for a callback. When someone did answer the phone they would mumble that I needed another department (I did not, I wound up havng to go to the original) and before I could reply I got put into another hour long hold queue. Then when i waited through all the queues I finally got excited that I was actually going to speak to someone the call went to voicemail, the box was full and I got cut off again. I will NEVER buy another Uniden product! I have never been treated so discourteously.Amazon's service, on the other hand, has been exemplary and I am a happy Amazon customer, preferring to make all my online purchases from Amazon.