We bought this soft serve ice cream/frozen yogurt maker for my cousin for her birthday, and When we tried it the first time we thought maybe we just put too much liquid in the first time, so we tried a different recipe. That one also did not freeze. It does not seem to get cold enough for ice cream. But instead you get to eat some ice cream soup. Personally I like ice cream soup at the end of my ice cream (reminds me of childhood sitting at the table with my brother and us stiring our ice cream till it was soup), but do not like to start with it. I would definitely not buy this product ever again. In fact we are planning on sending it back.