I am now on my forth Shark. Fortunately Sears has been forgiving and has replaced each one. I hope they have a charitable attitude when I return number four. The handle has broken on three of them,and two wouldn't recharge. They have all been noisy, and all have been full of hair that is all but impossible to remove from the roller. I have treated this "piece of junk" with kid gloves because when it works it performs beautifully. The concept is wonderful. Unfortunatly, it is constructed of cheap plastic with an average life span of three weeks. Do yourself a favor. Don't buy into their hype.