The case is gorgeous but so easy to scratch. The FM tuner quality was horrible. It was like listening to internet radio with all the static. The Audio manager was annoying to handle, impractical. There were bugs in the program which stopped me from listening to all of my songs. You also have to pay for the program if you want to transfer songs from a CD (even mp3 ripped CDs) to the player. Samsung would have gladly attempted to fix the problem but I just had enuff.