I purchased this printer in July 2004. As others have mentioned, it continually goes into cleaning cycles but can't seem to keep itself unclogged. After less than 2 years of use, I had the dreaded "error 41" indicating a bad print head which Brother replaced under extended warranty. Less than 18 months later, same error but this time the cost of replacement came out of my own pocket. I was told that using off brand ink was a cause of failure. I stuck to the Brother brand of ink and just over 2 years after the second print head replacement, I'm getting "error 41" again. I will never buy another Brother product again.