I ignored the other reviews because the price was marked down on Black Friday, and I thought it would be worth it. The flat iron worked for about 3 months. It worked just fine. Average quality, nothing special to note, but it got the job done. The flat iron stopped working when the metal plates melted off. I had it on for about five minutes, and the next time I looked at the straightener, the plastic surrounding the metal plates had melted, and a clear glue was dripping out from underneath the plates. There were no signs that it was a fake CHI, but I hope this does not reflect the typical quality of a CHI product.