We bought this player for our daughter, and are returning it after 24 hours. It would get zero stars, if possible.The player only works with very Windows Media Player 9 or 10. If you're using the current version (11), you're out of luck. The player holds about 48 songs when downsampled to 32Kbps. Even for a kid, that's pretty bad quality.The navigation and controls aren't great. The music library software for your PC is clunky and unresponsive. The company's web site is extremely annoying -- entirely flash based; I had an extremely hard time registering the product, and even once it claimed I'd succeeded, I still couldn't access protected areas of the site.For twice the money, you can get a Shuffle -- a much better value.