I had 2 of these. First, Amazon's return policy is great. But, that doesn't help the product. The first one I had only worked one day. The second one a few weeks. Both did the same thing, just stopped heating up. When I went to return the second one, Amazon would not send another iron, but said that they were having problems with these so processed a complete refund. Hooray for Amazon, Boo for Waring.