I have used turbo tax for the last 8 years. This year has been a nightmare. I tried to install on my laptop in addition to my desktop, so I could work on the taxes from my others (I do hers also) and it would not install at all (I knew I would not be able to print). This required several phone calls to turbo tax to resolve. When I tried to do the update, it never would update. Next I tried to install a 2nd state package. I had purchased two state packages. The installation process kept required that I pay for it a 2nd time. After trying to resolve online, no luck. So I have paid for software that will not work. NEVER again will I buy Turbo Tax