I bought this on Amazon for 29.99. I had high hopes for this product as I have been a loyal and happy consumer of Conair products for over 20 years. I am very disappointed with pretty much every aspect of this product. It is cumbersome to use, as it is heavy and awkward. It also gets very hot, even on the lowest temperature. There is nothing protecting the device from your skin, so you have to be very careful not to burn yourself.The straightening feature works well enough, but leaves crimps in your hair if you are a novice. The curling feature is totally cumbersome, and very easy to burn your skin in the process. Even with the correct grip, the curl feature just stinks. I use my loyal conair hot rollers to curl my hair.All in all, a total bomb. Will I use the product: sometimes. Would I buy it again. NO WAY!UPDATE: Two years later I still have this accessible, but never use, I pulled it out last week, and was reminded how cumbersome and impractical this is.