I bought this unit after our approx. [...] toaster oven (with initials of B and D) stopped working. I have to admit that I was skeptical of the reviews I read on the web since they were mostly good to really good. (In fact, my wife joked that people at Panasonic were probably typing in these reviews.) But, the NB-G100P-S oven really does work very well. It toasts way more evenly than any of our other toaster ovens I ever used and is fairly easy to operate. It also cooks pizza very well (I cook mostly stoufers french bread pizza's or slices from the fridge) and frozen foods. The only thing negative I could say is that you have to play around with the temp and timer settings for some food types. But, once you know what to settings to use for your food types, it works great.I would definitely strongly recommend this product to people I know if I knew they were in the market for a toaster oven.Mark