I have had two of these in the past ten years, and they both broke the same way - by leaking. This is ridiculous. Regular house hot water heaters are used far more and last for years and years - and from reading the reviews it seems that these are built to break after a short amount of time.I just got off the phone with the company and they just said I have to buy a new heater at Home Depot. That will probably cost about $300 and another $150 for labor.Very annoying. I would not buy this again.