Very nice product (pillow) I am sorry that it did not help my particular problem and I had to return it. I am not sure what will help me and my individual problem short of going back in time 30 years, I have severe arthritis in my neck and shoulders. It was worth trying it out. Just because it did not work for me doesn't mean it won't work for you. The pillow is well made and of great quality. Delivery was quick and no problem with return.