I should have known that something was wrong when I opened the package and found inside somebody else's packing slip and yellow note page. Apparently, someone returned it and they sent it to me without even checking the contents of the box.As for the GPS - it seems to know where you are. However, it does not know how to get to your destination. I used it side by side with a Garmin 660. The Garmin took me to the address while the Invion tried to direct me to a location down the road half a mile. That happened every time at different locations.In addition, the processor seems underpowered and every operation took forever. I have used multiple GPS systems before and this one is the worst.