I have no idea what some other reviewers are complaining about. The handle does not get hot when I use high heat on my gas stove. It does not leak steam from lid at high heat. It does not dribble when I pour boiling water into mug. It is easy to fill either using spout or taking off lid. I am only writing this review to offset the other reviews which are unfairly negative. Well. you can't please everyone. The terra cotta color is beautiful, the kettle is very well made, and it performs as a tea kettle is expected to perform. I really like it.