Boy oh boy were the boys excited to get this. They love Dora. Helping me set it up we broke a support piece when it got stepped on - but it still set up in decent condition.Then I installed the batteries and it worked fine for 4 bowls, then the motor whirred horribly and the pins had trouble resetting.Instructions say turn it off then on, so I did that and it worked for another toss. Then loud whirring again, then when I turned it on again one of the pins refused to stay set.The concept of this toy is excellent. The materials and robustness of construction do not lend themselves to play by active boys.Customer service by moose mountain over email seemed helpful, but I haven't gotten the problem fixed yet.