I INSTALED SOFT WEAR AND IT DID NOT WORK. THEN I CALLED THE TECH IN CALIFORNIA AND WE SPENT ONE AN A HALF HOUR ON THE PHONE AS WELL ASHE TOOK OVER MY COMPUTER AN NEVER COULD MAKE IT WORK. I RETURNED THE ITEMAND HAVE NOT YET SEEN MY CREDIT GOOD LUCK WITH THIS ONE WOULD LOVE TO HAVE THIS IF IT WOULD WORK THE WAY THEY SAY IT SHOULD BUT IT DID NOTJV