We've had ours for a couple of years. It brews good coffee, but the grinder is very loud. It didn't come with a permanent filter, we had to buy our own. And it has broken twice on us: the latch on the cover broke within a couple of months the first time, and now after another 2 years is broken again. (Without the latch to click it in place, it refuses to brew, so it is an important part.) The carafe cover also broke off on us (little tabs broke), and the part that allows placing the brewing on hold also broke on us. I recommend against buying it.