I bought 2 of these last November (this is February) and both were installed and put into use. We were happy with them until last night when my flatmate, during her shower (when the device was in its holder on the wall) fell and hit her on the head. The chrome holder had broken, and examination of the broken piece showed that it was made of plastic! As I say, but for the lump on my friend's head, it was fine.... (these were bought from Amazon, where I buy practically everything else, but this breakage appeared to be a manufacturing defect.)