I am on my fourth warranty replacement. I chose this printer because it had the following features: available additional paper trays, duplexing, wireless, and networking. The print quality is excellent but three printheads have failed on me (always the yellow / black one) and the paper feeding from the additional tray is not very reliable. I would LOVE to believe in the product but I just can't. I know this is not a very technical review but 20+ hours total spent on the phone with HP customer support and countless instances of them sending the wrong item (magenta blue printhead instead, sending the printer but not the heads, etc.) have me beat! Good luck to anybody who purchases one.