I thought the software was crappy because this was being used on an Apple. However, after reading the other reviews, maybe its just plain lousy. The setup looks cracker jack (which is surprising for such an expensive printer). Documents get stuck in the print queue and refuse to print and I can't delete them. Then one day, they just disappear on their own. Adobe PDFs in color won't print properly. HP's response? Talk to Adobe.I've owned 3 HPs in the past - a laser and 2 inkjets. Never before have a I ever had such a problem with an HP printer. The print quality is good when you can get the thing to work. Also, cleaning, is a real hassle.Overall, I wish I had waited and bought another printer.