I bought this shredder last year and it has been a big dissapointment. The unit has a safety feature whereby it will only run if the top is pushed all the way down onto the basket and slips over a small metal piece. this metal piece is GLUED onto the interior side of the basket. it is very vulnerable to being knocked off because you can't see it when you push the top on (and they paid engineers to design this?). if that 2 cent piece falls off, the shredder is useless. the auto-on feature on my machine also didn't work, shredding continuously regardless of whether there was paper in the feed or not. and needless to say, it could not handle more than two or three sheets at a time, way below what is advertised.