I bought this to extend the range of the wireless network in the house I live in. It's a 3 story house, and the network is very weak on the ground floor where I live. My parents have an older version of this product installed at their house, so I knew it had some challenges to set up, but figured I could work through them. WRONG. The auto set up does not work, apparently, because the network is WEP protected. So after some searching on the internet, I find a manual work around. Which I did 3 times. None were successful. I went so far as to call Linksys support, where I was connected to a tech, but he then proceeded to ask me to hang on while he did something (unintelligible). 20 minutes later, I was not on hold, but the tech was not responding when I asked questions and tried to get his attention. So customer support gets a 0. I'm returning this product. What a waste. Does anyone even have an unsecured network anymore? Linksys needs to make sure the product is easier to use!