Had the model #KTT570OB0 black Kitchenaid toaster only a few years. Doesn't have possibly 60 uses on it and my wife went to use it and it has apparently CRAPPED OUT!! Does not light up, function or otherwise WORK!! >>DO NOT BUY KITCHENAID PRODUCTS. They were good at ONE TIME. We've had a lot of quality Kitchenaid appliances over the years, but NO LONGER!! I'd give this a " ZERO" If I could.UPDATE: I took the unit apart, checked connections to circuit board, etc and as of this morning it is up and working again, but for how long?ALSO, after reviewing other low score comments on this toaster, I do agree that even on the highest setting of "9", you cannot get anything other than medium toasted breads, waffles, etc.