I bought this product thinking I had a good deal-boy was I wrong! The buttons on the remote control were overly heavy, many times I though I would have to break the remote, because the buttons were so heavy. Frequently I chose to work the unit directly skipping the remote. There are many buttons on the remote that have no corresponding function on the unit itself so you can't forgo the remote.It worked reasonably well for about 8 months and then systems began to fail. Talking to tech support only gave me tempority relief for Tech support never provided a permanent fix. Then the warranty ran out and tech support didn't support their product because the warranty ran out even though the problem started when it was in warranty. The current problem is that it won't record and the VCR tape won't eject.