Parents had one; brother had one, so I got one too. After about 6 months, the thing would not cycle water through. I clean it thoroughly, replace filter, try to cycle vinegar through it... nothing. Useless except for the carafe.Last November, I buy another, thinking the first was a fluke--an outlier. For ten months I keep this thing in impeccable shape, cleaning it regularly for fear the last one was my fault. Nope! This week I realize the product simply cannot stand up to a reasonable amount of use. I get the same problem, the water you put in simply will not cycle through. Again, useless. Any attempt to take the thing apart at the in take results in breaking the plastic connections. $60 and now $80 is just way too much for this, what amounts to a very cheap product.