The Mio Digiwalker product is ok but their support is non-existent. I have called them over 9 times, from Sep 2007 to Feb 2008, to get an RMA completed. Each call took an average of 1/2 hour. They have no idea how to treat customers and God forbid you ever want to return something.Trust me! You will NEVER get your money refunded, even if they issue you an RMA. This is by far the WORST service I have ever experienced. This is not a crank review, it is the truth, HONEST!!!