I bought this bike lock to use in our carport on Tuesday. Worked fine until Thursday when my son was re-locking the lock it jammed and will not come apart. I wish I knew what these thieves use to cut the cable with b/c now I have two bikes cabled together. When I get the cable cut I am returning it and will not buy another. I can't get a real person on the phone at PTI Sports (who manufactures it & uses Schwinn's name). Do not buy this product.