This machine is too fancy and expensive for what it can do. Ink is too expensive. The software package is not too great. You can't receive faxes via your computer and view prior to printing. I get a lot of junk ad faxes at night. I'd come in to work and find a bunch of wasted paper and ink (expensive ink) from junk faxes. I finally boxed this printer up and put it in storage. I replaced it with a Brother all-in-one, which does everything and more, including PC fax receiving and sending, for much less money. Also, the Brother takes off-brand ink cartridges, which only cost about 3-4 a piece! And they work as good as the name brand cartridges. I own several other Canon products in which I am well pleased, but not this one.