The order came on time. Unfortunately this DVD player is the worst piece Ive ever dealt with. From the minute I inserted a movie, the visual was terrible there were lines and dots all over the screen so you culd not even see anything in the movie. The audio was even worse, you could not make out anything. I tried all different ways to see if maybe it was something I was doing wrong but after half an hour of trying different movies and adjusting the menu nothing helped. I was very very disappointed with this order and I would not recomend it to anyone. This is my first order off the internet that I have been disatisfied with. Im still very upset about it.