The fine metal mesh that sits on top of the moving blades, got immediately caught in between, broke and start cutting skin like hell. Ordered another mesh for 12$ (warranty did not cover it). Then, same problem again - mesh moves when it should not, gets caught in the blades, brakes, and then it is your SKIN - NOT HAIR - gets cut.OUCH ! TERRIBLE ! PAINFUL ! Literally - a BLOODY product. If you're into serious masochism - this is the product that will make your day. Otherwise - buy something else.