Before you pick up any Harmony-series universal remote, make sure it's compatible with your ISP.That's right, your ISP.I spent several hours trying to figure out why I couldn't get past Logitech's login screen. Time after time, I received nothing but session time outs and ASP errors. After diving into their user support forums, it turns out these errors aren't that uncommon. There seems to be a problem with the way the Logitech webservers handle proxies. Some people have overcome this by switching proxies or connecting through a different ISP. I've had no such luck after toying with dozens of different proxy servers and my dialup backup.Why Logitech doesn't let their software configure the remote, or heck, offer the option of manually inputting remote codes is beyond me. Having to be at the mercy of their servers, for lack of a better word, just plain sucks...