Geez, i can't believe that the online demo version of this stuff worked so well and the boxed store version would not even load. Don't waste your time trying to contact these buzzards either. After 45 minutes on hold I couldn't take it any longer. This stuff is a joke. There's got to be something better out there. My windows vista runs windows media player just fine. I don't even know why I bothered to spend hard earned cash on Intervideo. Save your money to buy a pizza, at least you'll be happy in the end.