I bought this product recently and was so disappointed I threw it away without even trying to send it back. I used the blower vac two times and had to pull the start cord so many times I can,t even count. I have had about four blower-Vacs in the last twenty years and know how to use them.I thought Troy built made good products however I was mistaken. I almost had a heart attack trying to start this machine.Think twice before buying this product.