I purchased this emachines through Best Buy 1 1/2 yrs ago. I have had many computers in my lifetime and this one has been the most disappointing to me. The motherboard shorted out/blew the other day and now I am left with a piece of junk. After talking to many people I work with, I find out I am not the only one with issues exactly as this one. Now I am completely out of luck and the $500 I spent! I will never purchase an emachines again! Yesterday, I ordered a Dell, let's see how that one behaves!Luckily, customer service is nice, but they didn't fix this computer!