Very disappointing. I brought this book after being seeing one of David Rock's New York sales-pitch seminars. Although giving some useful tips on basic goal setting, this is yet another simplistic "step-by-step" life coaching book, light-weight with no substance and which promises far more that it delivers.The book ends with another sales pitch about how the reader can train to be a life coach with Rock's comanpy. I thought I'd paid for a book, not a sales pitich.I also found the author's claim to be the actual person who invented "Life Coaching" and "Workplace Coaching" to be distasteful, patronising and rather derogatory to the real pioneers of the coaching movement such a the late Thomas Lenard and the great Sir John Whitmore. Save your money.