I didn't appreciate this printer nearly as much as I should before I tried an inexpensive inkjet printer as an alternative. Admittedly, the 5140 driver seems fragile, and that can be frustrating. But the clarity of the print, even in draft mode (which I use for many, many intermediate printouts) and the inherent lack of smearing that a laser printer provides, make it worth the small amount of trouble.If you have problems, try this: Remove the USB from your system, hook up another printer, install it, delete the Brother drivers. Then put the Brother back on your system. If you're running XP, the system will reinstall the driver.