First I ordered it with the prime two day shipping. That was good it came as promised nicely packed and all. Everything was good until i went to put a bolt on the top of the front rail, the screw thats made into the thing just broke off!! so now it works with just the two bottom screws but theres also some funny crinkle noise coming from it when i let it all the way down. I think tonight im going to contact someone about it and see if i can get an exchange soon, I need it replaces asap cause its starting to get rainy around here