I, unfortunately, purchased this as a gift. It has lead to nothing but headaches. There are two major problems with this product: The manual is horribly written and the phone DOES NOT WORK.The Manual: The manual is so poorly written that it seems like Oregon Scientific intentionally made it as useless as possible. Normally a poorly written manual would be no problem because you could ignore it and figure out how to use the product through trial and error; however, here, this product is not the least bit intuitive. It is apparent that no thought went into the user interface.The Phone: It doesn't work. Period. Despite plugging in the batter and charging the phone the requisite 15 hours, it still doesn't work.Bottom line: Avoid this item at all costs.