Instructions are terrible. The printed numbering on the water cup is reversed, and they have the instructions backwards..."for more eggs, use less water." Not true. Terrible quality control on the instructions. No timer. And the buzzer goes off at weird intervals; the water level sensor is very finicky. I basically ignore the instructions now and pour in about a measuring cup of the water, and just time it manually.At the end of the day a simple bamboo steamer, some ramekins if you want to poach, and a stopwatch does the trick here. No need to spend the $30 on this.