I had one of the manual Dymo label makers previously, and it finally stopped working. It did a fine job until it stopped working. So I bought this one. That was a mistake. All I need is a simple hand held device. I thought since I had one before that worked, this one would be fine. It was not fine. I have taken it apart several times, and cleared the jam. I am finally too aggravated with it to do it again. The tape does not stick on my plastic hook boxes either. I was using glue sticks to help hold the tape down. They need to redesign this model, it is awful.