The product arrived on time and billing was on spot. Unfortunately the unit stopped displaying the video. Audio worked but video quit. Tried to get a replacement but the Outlet did not have any other units - no longer in stock. Upgraded unit (at least the cost was more) but got a smaller screen (7" vs 9"). Waiting for delivery of new 7" portable DVD player and credit for returned, defunct 9" portable DVD player. Expect things to go ok from here.