We purchased this mower about a year and a half ago. It is not very rugged to say the least. The "steel" bends to easily making the mower not work properly. The cutting blades have flown off twice. In one instance, the blade shot through the red metal structure. Thank God no one was standing nearby or they could have been killed. When I called the customer service department, their attitude was certainly not service oriented. She simply replied, "Well, the warranty is for a year so there is nothing we can do." Not exactly willing to stand by their product.