Unfortunately, I have to agree with the reviewer who recommended avoiding Maxtor products. I recently purchased a new computer which had a Maxtor hard disk drive, and after less than a month, it quit working. All Maxtor will do is ship me a new drive after I return the old one, expecting me to be able to handle the installing/uninstalling myself, and I'm a complete moron when it comes to computers. It doesn't seem to me that Maxtor offers any customer support whatsoever for those of us who aren't computer geniuses. Did I mention that they also want me to pay for the shipping and handling to replace their defective product? I'll never buy from Maxtor again.