I had to read this Book for my Operation Management class at UNCC.I think this book was wonderful, since I enjoyed every page of. I believe that Eli Tolerate demonstrates his genius both as a thinker and as a teacher with "The Goal". As in any other well-written novel, The Goal examines issues in dispute which create conflicts. The operational concepts that he presents are revolutionary in their practicality and common-sense approach. This book is presented with a storyteller's passion for detail, while still driving the key learning points of the theory. This makes sticking with it to the end much easier, which is important, as several key concepts are not revealed until the final pages. Every organization can benefit from the concepts presented in "The Goal". Eli Goldratt has written a novel in which he provides an analysis of those concepts as applied in a fictional company. He has a cast of characters, a plot, and a context. He relies heavily on dialogue to advance the narrative.