We have owned this smoker for about 13 months. We have went through 4 burners with what I would consider regular home use. We smoke about 3-4 times a month. Just this weekend we went to take the racks out for cleaning and the door simply fell off in my husbands hand. Now don't get me wrong the food that comes out of this smoker is awesome, but when Bradley sells a poor manufactured product then will not stand behind it saying that it is out of warranty and wants to charge $53.00 for a new door, and $21.00 for new burners, come on. Do not buy this product!!Put your hard earned money towards a better manufactured product that will last!!!!If you choose to disregard this review- please purchase at least an extra burner to have on hand, we have had to change ours mid smoking.