I bought 2 of these - one for my kitchen and one for my husbands workshop. In less than a month, the one in the kitchen stopped ratchetting. We did not use it roughly or yank the heck out of it. The ratchet mechanism is made of plastic, thin plastic pieces not sturdy enough to last. I replaced it with the other one as it had not been installed yet thinking that the one was a fluke. Not so! The other one broke just as quickly. They have similar ones where I work, but obviously are more expensive/sturdy because they still ratchet. Great idea, bad execution.