This book introduces quite a few concepts, but unfortunately all of the examples are from the auto industry. If the reader can overcome this, and think of how the information would apply to their own industry, the book is of great value. The author's view of the future of the auto industry is quite interesting. I personally believe most cars will be bought over the Net as people generally hate dealing with car dealerships.Good book, but if you're truly interested in this subject read Lean Thinking instead (same authors, better examples although many are also auto industry based).