I read a lot of reviews before I bought the Zen Touch - a lot seemed to focus on the touch bar and it's sensitivity (or lack of). I seemed to get the hang of it pretty much as soon as I started using it. The battery really lasts forever! I loved this as I recently used it on a long trip: flight in the US+transatlantic flight+flight in Europe - there was juice to spare after all this. Also the music transfers from my computer with the USB2.0 are blazing fast.Why 4 starts instead of 5? Little details: 1. the earbuds are uncomfortable (I got a set of full-size headphones and the music quality is unreal), 2. the music download software that came with the Zen Touch is a little squirrely - nothing serious, but it takes some getting used to, 3. I like the leather-look case, but you need to lock the player when you slide it in and you don't have access to any of the buttons when it is in the case.Would I buy it again if I could do this all over - YOU BET!