I've had this phone for under a year and it's alreay dead. It was an excellent phone while it lasted. I never had any problems with it, however last week it just died on me. I thought it was the battery so I went to a Sprint/Nextel repair shop and it wasn't the battery. I guess this phone has been discontinued for a year now. If you go to the Nextel website it's not there for purchase. Mine is not the only phone to just die for absolutely no reason. Apparently there's a glitch in it, which is probably the reason they're not making it anymore. So now I have to go spend $300 - 400 on a new Nextel internet capable phone because Amazon alreay suckered me into buy this piece of junk with a new service plan. Take my advice: DO NOT BUY THIS PHONE!