This is a really nice phone. It is very easy to navigate its menu system and is comfortable to hold. I did have trouble getting it to connect to my Linksys SRX400 wireless router and never did get this problem resolved even after talking to Linksys and Netgear numerous times.I was able to get it to connect to my Linksys Wireless G router (WRT54GS).The battery life on this phone is short. This is to be expected for a Skype phone.Overall I liked the phone but I ended up sending it back to Amazon because of compatibility issues with my Linksys SRX-400.