I bought this product brand-new and used it less than a dozen times. In less than a dozen times, I had to replace the blending blade FOUR times because the the base of the blending blade that catches with the motor base is made out of HARD RUBBER. This hard rubber would strip anytime I put anything in the blender that any ordinary (and cheaper) blender could handle with no problem (e.g., soft frozen yogurt, banana pieces). Soon the blending blade base would strip even with the shaved ice in the blender, and the motor base wore down because of this.Do yourselves a favor and ignore the fancy Margaritaville marketing and get yourselves a real, durable blender for a lot less money. This product is USELESS!