this phone is sold by amazon from 3 different sellers, and is the same phone at 3 different prices. all are bad buys because the sound though loud is so fuzzy that it is difficult to understand the caller. do not waste money on this phone. look for an old AT&T 2500 desk set with a G6 amplifying hand set attached. western electric phones always worked and never broke.all the electronic phones today can only be called second best and none of them approach the quality of the older and now not made western electric telephones.