I bought this item and found it much too high. Most chairs are 16-18" high and a transfer bench should be chair height. Other transfer benches can go this low. Looking at the manufacturer's website, I find that this item can be adjusted to 20.5-25.5 inches high. Since the legs that go into the tub need to be shorter than those that go outside the tub, the transfer bench will be perhaps 22 inches off the floor when the bench is level. For many people, their legs will be hanging at this height or they will be sitting on the edge of the bench weight resting on their wet slippery feet. It's ridiculous that the supplier hasn't warned potential customers that this item is unusually large.In all other respects, this transfer bench seems perfect fine. SInce safety is the main reason for buying this product, I gave it one star.