I had this machine and the 2800 for my small office. Mind you I sent faxes and rarely received them. Even with that I only sent 2 a day. After 4 months the 4800 went and after 5 months the 2800 went. Both times I got intense black lines on the pages I faxed, not knowing until a customer told me and caused embarassment on my end. Nothing could be done to repair it. I was told it was more than likely the drum which sold for more than the fax. End result both in the garbage.Avoid all brother products at all costs. My brother (how ironic) bought a brother laser jet and had a problem after 6 months and also had to toss it. Save your money.