I am not happy with MFC5100C. I do think Brother should recall this product especially because of its infamous error 41. I had mine replaced by Brother having had error 41 within warranty period. It happened again and it's beyond warranty. I called Brother and surprisingly I can send it for repair "at no cost". Well, I gave them feedback how the error 41 has created distrust amongst users based on my Internet research. Having the same problem and it is beyond warranty? Call 1800 276 7746 (you may get other numbers from brother.com). Get your Serial Number ready. Good Luck.