I wish I could give it 0... I think I need to send it back. The light is continually blue. I've not rung the helpdesk yet as I wanted to calm down first. It came in a tatty box, has a cheap connection cable (sure I can buy a cheap one... but so can the manufacturer). Documentation is basic at most and online help is non-existent. I'm going to wait another week and then get my money back. $60 for a $5 bundled set of electronics....