This heater works well when it works. I put it away in the spring and took it out the other night to find that it no longer gets power. I contacted their customer service for repair/replacement, and it's going to cost me $22.50 (UPS Ground) to send it in for service + whatever packaging materials I have to buy. It is also distracting until you get used to the clicking (I am assuming it's the timer making the noises).Overall, I don't think I would purchase this heater again.