The name, Black & Decker, is a well-respected name, but this product does not live up to the standard. I used this iron for a few weeks then it started turning off at will. When this happens, the water is dumped out all over your clothes. When it steams, it's very good. I tried plugging & unplugging and waiting the 1-2 minutes for it to warm up but had no luck. This has got to be a defect. I'm contacting Black & Decker.