Overall I'm pretty happy with the grill. It heats up super fast and cooks food evenly. My complaint is that it is really hard to clean. The plates don't detach and once the grill is cooled enough to clean it the food is pretty stuck on. My trick is to wet a small towel and when the grill is cooled I put the towel between the plates and shut the lid. It softens the food enough that it can be wiped down more easily.