Nowhere in the product description (or in the manual) does it mention that there are limited sites to download from.. in fact, there are no sites listed at all. The manual says to drag music from a music download site to the mp3player. Although this was easy to do, the player will not recognize any of the songs I downloaded. COBY customer service was unhelpful. Call and find out exactly which sites you can download from, or don't waste your money.