I just wanted to warn people of this, before they are stuck in the same position I am in.Apple CHARGES you for their phone support, even if your product is within warranty, after 90 days from the purchase date. This is a BIG RIP OFF. You spend hundreds of dollars, and within 4 months have to spend more, just to have a little help with your product.Ipod's are great - they saved my computer. I am not denying this. I just hate that Apple can get away with ripping their customers off like this.Basically, even if you are covered by warranty, you had better hope nothing goes wrong after 3 months, because they will not help you if it does.