I bought this radio about 2 years ago. I had a problem with the a/c plug inside the radio that broke. I'm use to dealing with electronic stuff and I was carefull with the radio. Inside the radio the a/c adaptor broke and would not work. I sent it back to Midland and was sent a replacement radio. Well---walla it happend again. I contacted Midland and they said that there was nothing they could do (what customer service). Since then, It sits in my bedroom and it does not work. Thank goodness my husband works for a fire department that broadcast weather messages on his pager. If It wasn't for the weather messages from the fire department, I don't know how I would trust this radio to keep my family safe?