I tried to install the software on my PC (a Dell that is only 2 months old). The disc just spun away in my DVD drive and hung my machine. Thinking it was a bad CD, I returned it to the store and received another disk. Same problem. I sent TWO emails to their technical support folks over a week ago. I'm still waiting for a response. Tired of waiting for these guys to get their act together, I took the software back to the store and exchanged it for Roxio. Roxio installed without a hitch and works perfectly. If I could rate this product 0 stars I would. Stay away from Nero!