i bought this tv with a extended warranty from Conns in Conroe Tx. had vertical lines because of the wide screen.it looks bad on black screens it has a updated driver (transformer) conns put it in. problem is better but still there. conns will not replace it unless phillips will say it is a design flaw and phillips only will say it is a abnormality! Conns supose to replace it with another of equal value.or refurbished. this problem cant be fixed. and Conns warranty has too many things in it to cover them and not me. worthless!!!! phillips have never herd of customer service. let the buyer beware of extended warranty companies and of any phillips product.