Not a very high-tech item. However, the retractable cord, on the Ipod attachment side was badly bent, right out of the box, totally unusable. Since it was a good deal, something like $6, I decided to lump it, rather than the hassle and cost of returning it, which would likely cost more than $6. I will be much more careful about who I do business with and will not do business with this vendor again and I realize that a good deal might be too good to be true, even with a low tech item like this one.