I bought Neck Ease after seeing it in the Sky Mall mags on planes for the last few years. Finally, I decided to try it. What a waste of time and effort. It does nothing to ease any neck issues. It is nothing more than a hard pillow! I have tried it several times for varying lengths of time, and when I went over 15 minutes, I actually got a stiff neck, that I was able to easily work out. This is a "no value at all " item. Not worth any money, let alone $27.99!