The pain of getting it set up is well worth the price. After 4 phone calls to ATTBI's tech support, it works great! 3 of 4 tech support peeps kept telling me I needed to pay [the money] to have someone come out and install it. THIS IS [NONSENSE]! Finally one of the tech supporters knew what to do: Simply register the cable modem at their online site...Make sure you register your computer with your current modem, then register your 3com modem. If you don't reg your 3com modem at that site, you'll get slow speeds (~100k instead of 1.5M). Like I said, the only trouble I had getting this modem set up was with attbi's tech support. Once I found someone who know what they were talking about, it went smoothly. Plus [buying] the modem sure beats [the] lease fee!! :)