I picked this up from my local supermarket. It took a lot of convincing to get my father to agree to purchase it. Since my entire credibility was on the line with the respect to the success of this purchase, I turned a blind eye towards the fact that the lid was trash. I thought my unit was just faulty. I am a bit relieved that it's the pitcher that sucks and not me. Now that the filter needs replacing, I am going to look for a whole new pitcher that does work.The water filtration was great, the packaging was just awful.