I just bought this from a retail store and straight out of the box, it won't play a few of my purchased CD and it wont play the first track of my burned CD's. Just the first track, it'll play the others, but not the first one. It also takes a long time to read a CD and actually begin playing. My old Pioneer PD-M423 was faster and more consistent, never had a problem with it until it died after 12 years of use. I'll miss that player and I'll be returning the Sony tomorrow.