This review is not based on the operation of the product.With the reduced price & all of the good reviews I decided to order the Musso Lussino. Shipping was fast since I'm a Prime member. Box appeared in decent shape. After opening the box, I took out the machine & the plastic lid had scratches on it. I then looked at the top surface of the machine & there were water stains. The blade had some kind of blemishes on it like it was put through a dishwasher & it damaged the surface. Also in the crevice of the blade there was either rust or food residue. I didn't notice until later there were two types of tape on it. This appears to me as either an open box or returned used item that I received. I wouldn't have cared but the description stated the machine was new. No way it was new based on the condition of the mixing blade. I returned the item & placed another order. Let's see if I receive another open box or used item.