I wanted to buy this, but was cautious because of all of the negative reviews. Imagine my surprise when my husband bought it for me for Christmas! I've worked in numerous video stores over the years, so my husband was confident that if the discs could be cleaned, I could do it. It's not something we should have to do, but if you want to skip the hassle of sending bad discs back over and over you can try this too. You can clean off the glue with a q-tip and some rubbing alcohol. Use a soft cloth (like one you may use to clean eyeglasses) to wipe the discs down. No, it won't get rid of the scratches, but I've found in my experience, the scratch has to be pretty deep for a disc not to play. Otherwise, some minor scratches won't hurt the playability of the disc. I'm now on the third season and, knock on wood, I haven't had any problems yet. I'll re-review after I finish the series. Good luck to anyone else who picks this item up.