I have had this portable DVD player for well over a year now and have never had any problem with it; the picture and sound quality have always been great. It has lasted 5 car trips and has traveled on 8 planes, and has never let me down. I can't see why anyone would rate this DVD player as a bad product. The battery though started out as 2 hours and 15 minutes and would only last about 2 hours (after exactly 18 charges). If you don't mind a 5" screen then I strongly recomend that you choose this player.