complete piece of garbage. i read reviews before i purchased and after i did. wish i had seen the negatives first. if it wasnt so "cheap" id do what id need for a refund. its a waste of time....ill toss it in the garbage. after about 2 weeks the brew cycle is incomplete. i had to turn it on about 4 times to complete it..by then your coffee is no longer hot! the cup is another piece of ****. the plastic rim that enables the top to fit in place...after you wash it water remains under lid...so when you drink (when there is little left)...you get water pouring down your chin. this thing is junk..maybe ill call black and decker. ill tell 'em what i think of their junk and get my moneyin short..dont buy this piece of **** item.....