I was torn about ordering this prouct due to so many negative reviews. I ordered anyway because there just is not any other viable but affordable consumer level bread slicers out there. My primary complaint is that the end plate does not stay in place. With any kind of pressure from pressing the end of the loaf of bread against it the end plate falls out of its track. There are many ways to remedy the problem with minor design changes... Such a flaw would be obvious to the manufacturer... They are either really dense or just don't care.