We took this phone back after two days. The handset is not comfortable and there is always a lot a clicking and static. I called many different people in different areas to try the phone out and they all said it sounded like I was talking through a tin can. Most of our conversations consisted of "What?" I can't tell you weather the features worked or not because I couldn't get past how horrible the handset and reception (both ways) were. A huge disappointment.