I HATE IT SOOOOOOOOO MUCH!!! SO MUCH! It's such a worthless piece of junk. It worked great for about a month and I loved it then all it ever did was say HD Error and fry the thirty dollars worth of rechargable batteries i bought straight from Archos! Oh how I hate them and this product! I'm fourteen, i don't have a job it took me six months to save up for this, and now I'm just out of about 400$ The customer service is non existant! If I email them they tell me to call them, if I call them I get a menu loop. It's unfair. I'm just [out of luck] over, but lucky for you this happened to me first, so it DOESN'T have to happen to you. I know you hear about the ones that supposedly work but the wonderful people at Best Buy replaced mine three times even after their store warantee wore off, but they won't anymore. So I'm broke and I have a ugly looking paperweight.