I ordered this for a gift for my sister and her husband and hope they like it. The price FELL RIGHT after I purchased it before it even went out to the recipients. I contacted Amazon via chat and was told their policy is to only go by the price at time of purchase. While this doesn't make sense to me in terms of customer service, my real problem was that the "customer service representative" was very rude about it. I got the sense English was not his or her first language, and so I don't want to be too critical but, especially when someone is a repeat customer, civility seems a reasonable expectation.