After having spent a lot of money on this coffeemaker I am thoroughly unhappy with it. The swing out basket is difficult to pull out and is constructed of very [inexpensive] plastic. I am afraid if I tug at it too hard it will break. The lid on the carafe doesn't twist on easily. Sometimes I have to do it several times before it's on securely and evenly. Pouring from the carafe is messy at times since there is no lip for this function. I also have to run hot water into the carafe for a while before brewing so that the coffee will be hotter. My old Mr. Coffee for a lot less money made better coffee.