This is a pretty good phone for the price. Works pretty well, although I found the buttons to be a bit quirky. For example, sometimes when I hit the Headset button to start a call, I get a dialtone, but none of the number buttons will work. If I end the call and go through the process again, it works fine. Kindof strange. I have noticed a few "button glitches" like this. But the worst problem I have experienced is after using the phone for about 6 months. The Line 2 button just quit working all together. It just will not allow me to select Line 2. Line 1 still works fine, so I am just using it as a 1-line phone now. Could just be I got a defective phone, but because it only lasted 6 months, and the buttons sometimes are quirky, I had to give it only 2 stars.