We have a defective Jeep Stroller. The brake keeps falling down and stopping the Stroller. We tried to take it back to the Babies R Us store, but since it was bought online and they dont carry that model, they couldn't help us. They said they couldn't order the part it needed nor could they order one to replace the entire stroller. So we are stuck trying to get this thing fixed via email. This has been very time consuming and irratating. And we still haven't a reponse from Babies R Us online.