I bought this ice cream maker two months ago and have used it about 20 times. It's paddle is made of cheap plastic. The end that fits into the lid has bent out of shape. It now fits loosely and gets stuck as soon as the ice cream starts to form. I tried to call customer service this morning and was on hold for about 20 minutes listening to music. I lost patience and hung up. Sent them an email - no response so far. I would advise strongly against buying this product.