This was to be my first Krups "programmable" coffee maker. It was supposed to replace my old Krups unit which had lasted for many years. What a disappointment -- it was impossible to set the clock!(a necessary requirement) The specific PROBLEM: the HR and MIN buttons responded erratically and the proper time setting could not be achieved. Don't ask how much time I wasted before giving up. So I recognized a lemon and made my first-ever return to Amazon. HAPPY ENDING: the return procedure was very easy, Amazon paid for everything (even the shipping) and I got all my money back.